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[App] Problems, Bugs and other Issues

1.1k Topics 9.5k Posts
  • Inconsistent terminology to get to the same screen

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    I've made some adjustment in the next update (as no critical issues discovered yet, no expected release date): Planner aligned with rest of the app regarding avoidance settings Moved planner route optimisation to main menu (that's why it was called "Route options" in the first place as it could contain one other setting that isn't an avoid options) Added the "Allowed roads" header to all places to indicate you select what is allowed Kept the menu item to be called "avoidance options" as that's clear to all That said: green is always the allowed option and red is forbidden (hence avoided)
  • offline map update V5.0.0 426; problemen?

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    For me the update failed, so after starting or trying, I ended up having no offline maps. I just started a new download and the download succeeded. So it looks like the update procedure may have issues or it was something else causing not having any maps offline available.
  • Kortingcode niet geldig

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    @Corjan-Meijerink yes, dank je. Was de link in de mail
  • Dichtstbijzijnde routepunt

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    Effectief, dat werkt
  • Possible incorrect instruction - how to check after the event?

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    @Brian-McG Ah, good work, Brian! I only use 2 voice prompts (to minimise distractions) so that may well be the problem. I have changed to 3 prompts.
  • No spoken instuctions with Android Auto

    caterham-hpc
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    Turn on sound in settings.
  • CarPlay move map with touch

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    @Aiello-antonino said in CarPlay move map with touch: Yes, Only with the button side controls!
  • No spoken directions

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    Do you have your phone connected to your helmet Bluetooth set? Have you checked the sound settings in MRA Next app?
  • Bicycle route navigation

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    @Donovan-Smith, you found this thread, so I guess it answered your question.
  • Fout in routeberekening na eerste omweg

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    Wahrscheinlich haben Sie mit Corjan eine etwas ausführlichere Beschreibung Ihres Problems besprochen und es damit geschafft, Ihr Problem klar zu machen. In diesem Thread ist Ihnen das jedenfalls nicht gelungen.
  • Which map to use?

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    @Aiello-antonino I guess the public version of the new app will be available soon. To be in the beta program maybe a ticket to the service desk is the solution
  • 0 Votes
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    In this case, it is recommended to set the app to automatically skip WP, or to use a BT keyboard to see early by zooming that an illogical reversal follows. VG
  • Not all Moments showing up in my tracks, or not at all

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    @Brian-McG, exactly, many people have different use cases. That was actually the point I was trying to make, like a mirror to the comment I was replying to
  • open tracklogs isn't possible if offline

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    This is exactly the solution within MRA
  • Crash at starting to navigate a route on Carpe Iter

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    Hello I have experienced both of these problems. On the Carpe Iter it would freeze mostly shortly after loading the route but occasionally while riding (usually when approaching a complicated motorway junction!). On each occasion a restart of the tablet "fixed" the problem. On my Oukitel device it only froze during a journey. Again a restart "fixed" the problem. I've noticed particularly on the Carpe Iter that it sometimes stops tracking the route for a short period but then jumps to the correct position, which is what I would expect to happen if contact was lost with the GPS module. Did a support ticket get raised for this - I couldn't find one.
  • Bluetooth/Eternal Keyboard bug

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    @Con-Hennekens Done! Thanks
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    @Dave-Edge Thank you for that piece of advice. I haven't used the combination of Chigee & MRA before so it was a trial by 'fire' so to speak. I appreciate that the wheel could be used but didn't know how so you advice is very much appreciated and I will give it a go next time I am out. Many thanks
  • Skipped route point reappears

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    Hi @Mopetenpit thanks for sharing the route, like @Marinus-van-Deudekom I can see nothing wrong with it I tried simulating driving the route, I had to split your route as I can only simulate a small section up to your point 8, & it works fine in offline mode As soon as I join the motorway at point 2 it says point 3 is 63 miles away & the instruction for my next turn is also 63 miles, so seems to work perfectly I don't know why you got a different routing, sorry could not help more If you manage to repeat the error then I think the only way to find the answer will be via a support ticket & submitting a logfile of the problem
  • Cannot change map view

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    I, on the other hand, noticed a different thing on the iPhone 16, if you put the Michelin map everything seems more zoomed in and I don't understand why...
  • Can't type in (Route-information) (Description )

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    @Corjan-Meijerink yes, thank you for fixing this bug it's a great help. Cheers thanks to Jarnick.
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