Need help, seems to be a bug in the app on pc
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Hello, I'm planning a route on the Blue Ridge parkway and I get to a certain point and when I drop a waypoint as you see in the attached screenshot. I'm on the parkway, and I drop waypoint 18 onto the parkway and the program makes some crazy other route up to the North and down, instead of just staying on the parkway. I'm not sure what going on. Is my route just too long? Also, I was thinking there was a way to split a route? Is there a video out there to show how to do that? This has been frustrating the way it keeps making these crazy offshoots off of my route.
Thanks in advance for any help you can give me. I'm probably doing something wrong somewhere.
Mike
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Pleas read the full documentation, it will answer most of your questions.
If not:
Please help us helping with the informations you download here.And answer the
Troubleshooting checklist items
To rule out possible operating errors and better identify the fault or problem, it would be helpful to answer these questions. This will give those assisting you a better overview so they can suggest further steps or a possible solution.MRA Web Planning (planning on a PC, tablet, etc. via a browser)
Which subscription do you have? (Basic, Silver, Gold)
Which routing engine was used? (OSM, TomTom, Here (not overlay))
Which vehicle was planned for? (Car, motorcycle, other)
Which options were set (winding/fastest/shortest), preferably noneMRA Navigation App (everything on a smartphone, tablet, etc. via the app)
Do you have a Navigation Next subscription?
Which hardware and smartphone are you using? (Brand, model)
Which operating system does your smartphone run on? (iOS, Android)
Which software version is installed? (If not current)
Do you use Android Auto and/or Apple CarPlay?
Which display unit is used? (Carpuride/vehicle/other)
Which connection is used? (USB cable or wireless)
What are the navigation settings? (*See post by Hubert Thoring)
Route calculation
Traffic settings
Navigation function
Route validation, opt.
Track navigation
Offline maps
Which avoidance options were used? (Highway, toll road, etc.)
MRA Navigation app route planning
Was a route or track used?
Was the route/track taken from web planning (route directory)?
Was A to B destination planning used?
Which options were used (including curve options)?
Was a round trip planned, including options?
Smartphone settings
How are the permissions for the app set?
Location allowed?
Messages/notifications allowed?
Mobile data allowed?Describe the problem or your question in more detail.
Add screenshots if possible.
The link to the route file may also be helpful.
Translated with DeepL.com (free version)
RT
-
Pleas read the full documentation, it will answer most of your questions.
If not:
Please help us helping with the informations you download here.And answer the
Troubleshooting checklist items
To rule out possible operating errors and better identify the fault or problem, it would be helpful to answer these questions. This will give those assisting you a better overview so they can suggest further steps or a possible solution.MRA Web Planning (planning on a PC, tablet, etc. via a browser)
Which subscription do you have? (Basic, Silver, Gold)
Which routing engine was used? (OSM, TomTom, Here (not overlay))
Which vehicle was planned for? (Car, motorcycle, other)
Which options were set (winding/fastest/shortest), preferably noneMRA Navigation App (everything on a smartphone, tablet, etc. via the app)
Do you have a Navigation Next subscription?
Which hardware and smartphone are you using? (Brand, model)
Which operating system does your smartphone run on? (iOS, Android)
Which software version is installed? (If not current)
Do you use Android Auto and/or Apple CarPlay?
Which display unit is used? (Carpuride/vehicle/other)
Which connection is used? (USB cable or wireless)
What are the navigation settings? (*See post by Hubert Thoring)
Route calculation
Traffic settings
Navigation function
Route validation, opt.
Track navigation
Offline maps
Which avoidance options were used? (Highway, toll road, etc.)
MRA Navigation app route planning
Was a route or track used?
Was the route/track taken from web planning (route directory)?
Was A to B destination planning used?
Which options were used (including curve options)?
Was a round trip planned, including options?
Smartphone settings
How are the permissions for the app set?
Location allowed?
Messages/notifications allowed?
Mobile data allowed?Describe the problem or your question in more detail.
Add screenshots if possible.
The link to the route file may also be helpful.
Translated with DeepL.com (free version)
RT
@Rainer-Treichel I really appreciate your will to help but in all honesty, this checklist is absolutely irrelevant for this post. Even for posts the checklist could make sense, it is just way too long and cannot expect users to completely answer that list
I always applaud community efforts, but this is does not achieve the main goal to help people.
