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[App] Problems, Bugs and other Issues

1.1k Topics 9.2k Posts
  • 0 Votes
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    @Peter-Zehentreiter I have set the MRA app to English, but the problem persists. In the meantime, I have checked the codes sent by WunderLINQ using a key press tester. Everything is correct here, including the long left press. Yesterday, I created a support ticket – I'm sure they will be able to help me. Thanks for the tips! Best regards, Peter
  • Older Android versions

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    I expect a fix rather soon for that issue!
  • Telefoonscherm bevriest maar AA gaat door!

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    @white.mouse, een ticket maken is natuurlijk vooral zinvol als dit bij herhaling gebeurt. Elk incidentje melden lijkt me niet echt nodig, want je had het op dat moment al correct opgelost. Zorg dat je na zo'n incident kunt aangeven wat het tijdstip was (maak bijvoorbeeld een screenshot, met de telefoon tijd in beeld), en zorg dat je ook meteen een logfile opslaat (lang drukken op het versienummer onderaan je profiel pagina in de app. Ik weet niet precies, maar zo'n logfile heeft naar ik meen alleen gegevens van de laatste 24 uur of zo. Dat zijn zo'n beetje de belangrijkste gegevens om te melden bij het maken van een ticket, en support gaat daar geheid naar vragen.
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    @Corjan-Meijerink said in Error message 'Could not calculate route' when one is shown on the map #bug: From my side I can let you know that the issue is fixed. @Corjan-Meijerink That's great. Thanks for the quick response.
  • Account Units not honoured when displaying Tracklog info #bug

    Locked
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    As said fixed in the upcoming (unscheduled) update. Locking the thread
  • Free ride not possible with new update

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    @Guzzist said in Free ride not possible with new update: if I select this extra created route, and longpress button "Navigate" - then it workes too (in both modes: offline and online maps) Is indeed, a route with a single waypoint makes no route, so it cannot be calculated, but following the map can be don by the long-press instead. It is what it is for now
  • New App - dissapointed

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    In the next update I've added a warning when you go offline and you are using satellite maps to inform you they cannot load properly
  • Inconsistent terminology to get to the same screen

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    I've made some adjustment in the next update (as no critical issues discovered yet, no expected release date): Planner aligned with rest of the app regarding avoidance settings Moved planner route optimisation to main menu (that's why it was called "Route options" in the first place as it could contain one other setting that isn't an avoid options) Added the "Allowed roads" header to all places to indicate you select what is allowed Kept the menu item to be called "avoidance options" as that's clear to all That said: green is always the allowed option and red is forbidden (hence avoided)
  • offline map update V5.0.0 426; problemen?

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    For me the update failed, so after starting or trying, I ended up having no offline maps. I just started a new download and the download succeeded. So it looks like the update procedure may have issues or it was something else causing not having any maps offline available.
  • Kortingcode niet geldig

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    @Corjan-Meijerink yes, dank je. Was de link in de mail
  • Dichtstbijzijnde routepunt

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    Effectief, dat werkt
  • Unable to start a route using remote.

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    Just edited my response. I've seen your ticket but not the actual issue itself Not able to reproduce it at all.
  • Possible incorrect instruction - how to check after the event?

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    @Brian-McG Ah, good work, Brian! I only use 2 voice prompts (to minimise distractions) so that may well be the problem. I have changed to 3 prompts.
  • No spoken instuctions with Android Auto

    caterham-hpc
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    Turn on sound in settings.
  • CarPlay move map with touch

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    @Aiello-antonino said in CarPlay move map with touch: Yes, Only with the button side controls!
  • No spoken directions

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    Do you have your phone connected to your helmet Bluetooth set? Have you checked the sound settings in MRA Next app?
  • Bicycle route navigation

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    @Donovan-Smith, you found this thread, so I guess it answered your question.
  • Fout in routeberekening na eerste omweg

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    Wahrscheinlich haben Sie mit Corjan eine etwas ausführlichere Beschreibung Ihres Problems besprochen und es damit geschafft, Ihr Problem klar zu machen. In diesem Thread ist Ihnen das jedenfalls nicht gelungen.
  • Which map to use?

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    @Aiello-antonino I guess the public version of the new app will be available soon. To be in the beta program maybe a ticket to the service desk is the solution
  • 0 Votes
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    In this case, it is recommended to set the app to automatically skip WP, or to use a BT keyboard to see early by zooming that an illogical reversal follows. VG
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