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[App] Problems, Bugs and other Issues

904 Topics 7.3k Posts
  • Problem with MRA under android

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    No one has replied
  • Route could not be calculated

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    Good morning. I tried the app now for about 2000 km in Austria and Italy. I must say that I expected more. Unstable with freezing of the app. Planned routes quite ok. Navigation from A to B not convenient with strange guiding. Route not able to be calculated. Free riding without routing not good. Support for Silverfox controller also not intuitive. Pushing zoom goes to the menue which is bad while driving. I will park the app until a better version is available. And yes I am on the latest version.
  • Navigate routes as tracks question

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    @Con-Hennekens Thanks. That's what I thought but it's good to get confirmation. I appreciate it. Steve
  • Automatically skipping waypoints (shaping points) issue

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    @Con-Hennekens Thanks. Great suggestions! Steve
  • Offline maps and search

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    @F-Nick said in Offline maps and search: Issue 1. clicked offline maps in settings and the phone screen went blank! Wheres the map? Nothing. I don't know what you have been clicking, but you don't need to click anything to use offline maps. You just need to have maps downloaded of the area you driving in. You have probably enable offline navigation (which is something different). I don't know about black screens, but that is of course unusual. There was a bug in place for the 2D Here overlay map though, but that is in pre-Navigation Next mode. The OSM map you see in pre-navigation mode needs a live internet connection also. The offline HERE maps can only be used once you started navigation of a route or single destination. Issue 2. Next, went to search and it couldn’t find the point of interest - a land mark. Things like routes in your library, favorites and recents are available in search offline. Searching for company names landmarks and addresses is done in the pre-HERE Navigation Next mode of the app, and that needs a live internet connection.
  • Battery drain

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    Here is my experience on the subject: the USB socket (BMW 1250 GSA, 2.4 A) can actually charge my iPhone XS Max while the navigation system is running. However, if I set the iPhone display to full brightness (=100%), the charging power is not sufficient - the iPhone then only lasts a few hours... Perhaps this information will help some MRA users.
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    @Con-Hennekens said in Wegpunkte werden übersprungen welche ich noch gar nicht erreicht habe!: The automatic skipping of waypoints is especially targeted at waypoints you did not reach. If you reach a waypoint, there would be no need to skip it . It is not fully conclusive from your screenshot, but I think you might have some large distances between your waypoints. After 5 recalculations before reaching a waypoint, the waypoint will be considered unreachable and will be skipped. If you leave a large distance between waypoints, the risc of that happening becomes larger. Especially of you stop at some location for a P or stretching legs... Gut zu wissen das auch das eine Rolle spilet !! Good to know that this also plays a role !!
  • Android auto lack of too many interface functions

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    @Alessandro-Parisi, what can and may be displayed by AA/CP devices is not up to MRA but to Google and Apple. They simply do not allow what they consider distracting information or UI elements. That's also the reason why most navigation apps on AA/CP look quite similar concerning the UI. So yes, the AA/CP experience will never be equal to the native app experience. That's not by design, but by limitation of Google and Apple. Your choice of licenses though is not dependent on the use of AA/CP. For navigating with the app natively, you also need Navigation Next license. The Silver or Gold is solely a web-planner license.
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    @MiaBal, Dit is wel héél summiere informatie... Wat doet de app wèl? Zie je de routelijn, geeft die visueel afslagen aan en zo? Misschien een screenshot van hoe je navigatie eruit ziet?
  • Silverfox H1

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    @Arjan-de-Vries C1 werkt eventueel bekabeld maar kan prima ook via bluetooth. Het probleem van niet kunnen wisselen tussen F1 / F2 is buiten MRA om. Zoals @Marinus-van-Deudekom ook na jouw bericht heeft uitgelegd.
  • Stromverbrauch für Navigation

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    @John-S-Parry said in Stromverbrauch für Navigation: The screen then sometimes dims, which makes the reading the screen almost impossible. It's simply not heathy for the phone, even if I ignore the situation. Try using a smart display with CarPlay/Android Auto, its great ! Phone will not overheat as the screen is off and cools down while riding in the jacket pocket.
  • Exporting route as .gpx

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    @Simon-Cox use the option on the web planner to save as. The Fox you select will then be expected to your downloads map om your pc
  • Offline mode issue

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    @Corjan-Meijerink That will be AWESOME!
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    @RetiredWingMan, in that case you get a message to go offline first. It usually still does not crash . It can be a continuously flipping experience though. It can still be related, but only error-logs will show that.
  • TTS Engine Voices - Android DMD T865X

    tts text-to-speech dmd t865x android
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    @Corjan-Meijerink Thanks Corjan. Your hard work is greatly appreciated! Steve
  • Trouble with navigating offline

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    @Adrian-Avram said in Trouble with navigating offline: @Vincent-Curren they are automatically synced with your app, you dont have to download anything, only the offline maps ! ...but you need to switch on "synch all" - (one time action). And if you have planned a new route on PC, also your phone need to be online, to get the new route automatically synched. Just the, you can start your offline trip
  • Audio language change not takling effect

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    Issue is solved in the 4.3.9 update
  • Here map not visible in app

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    This might be solved in the 4.3.9 update. We've updated the engine used to render these maps. However, as I could not reproduce the issue, I cannot guarantee it Edit: will be solved in the 4.3.9 update
  • Meldingen niet weg te klikken

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    @Marjea said in Meldingen niet weg te klikken: Ik gebruik My Route op AppleCarplay in mijn BMW (auto). Soms krijg ik meldingen op het scherm zoals: Route overtreding --> Sluiten , ik klik op sluiten maar er gebeurt niets, het gaat pas weg als het betreffende afslag voorbij bent (dus niet een routepunt, die is er niet) Route opnieuw berekenen --> Accepteren, ik klik op Accepteren maar er gebeurt niets, idem als boven Ik heb geen probleem dat de meldingen komen, maar het systeem moet wel reageren op mijn kliks. Ik gebruik iDrive van de BMW om de app te bedienen. De andere knopen van MyRoute zoals zoeken, sluiten, in/uit zoomen, enz. werken wel goed.
  • Using MRA with Sena SRL 3

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    @Harry-Godwin you have to set a bluetooth connection between sena and the phone, not between sena and the app ...
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