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[App] Problems, Bugs and other Issues

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  • Account blocking issue

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    @Marinus-van-Deudekom said: @Bouke-Ent said: for me it was not clear max active and max devices.... last i still do not know when or how it will reset. Did you put in a ticket. Then you will get an answer if you read all, you read i had contact with support and it was reset but i never got info about max devices and how it would be reset. for now i am in proces to get 2 extra devices on my account and i watch out until then that i will change to much. but if there is a problem just contact support and then will solve it.
  • Tracklog fails

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    @Marinus-van-Deudekom can't see anything. It seems gone Doing the route des grand Alpes, was hoping for good tracklog but Most annoying, it looked OK, then save. => not enough coordinates.. And gone it is..
  • Eerste woord ontbreekt

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    Ik hoor ook het eerste woord niet. Ik zal de audio delay vergroten en kijken of dat helpt.
  • Silverfox C1

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    @Arjan-de-Vries, haha, ja ik heb dat ook al eens lopen zoeken in de navigatie-settings, in plaats van het profiel menu. Dus ik snap het helemaal
  • Voice instructions languages

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    On Android there is the setting "Text to Speech". I'v set it to Norwegian (a language the app doesn't support at the moment). But with this, street names, waypoint names and waypoint numbers are spoken in Norwegian, something I am very happy about. [image: 1781534155648-1000011884.jpg] Instructions like "Now join the motorway" are still in English but with a funny Norwegian accent. I assume that this text is coming from HERE? There is a setting in the App to set the language but that does not help. [image: 1781534264995-1000011886.jpg] Would this be fixed if Norwegian was added as a supported language to the app?
  • Displaying POI

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    @Tony-13 said: I really could not see the other file had been selected looking in the app? No, those are 2 separate mechanisms unfortunately, which will very likely be merged in the new web-planner when it arrives.
  • Update 5.2 - Persistent Map Items

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    @Brian-McG, I understand that, from your backup-device perspective. But I think the most use cases for multiple devices is for different circumstances. I use my daily Pixel in my car, and my Thinkphone only on my bike. Completely different use cases, for which I would dislike the sync you propose. But besides that, If you go on a multiday trip, don't you have your routes for that trip in their own folder? How much effort is it, to enable those to be shown on the map ONLY in case if you need your backup device? Maybe 2 or 3 seconds?
  • Probleem met gedeelde route

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    @j-van-boxtel En naast de vragen van Rob: Welke apparaten gebruiken jullie afzonderlijk van elkaar? Gebruiken jullie dezelfde instellingen? Als je de route deelt via een .gpx bestand: is het een track of een route? Indien er verschillende apparaten worden gebruikt, gebruiken jullie dezelfde kaartlagen? Dit kunnen wij helaas nog (steeds) niet doen : [image: 1781501080942-ede7106e-0117-4769-b4b9-b4ce787c6511-image.jpeg]
  • Volume te zacht.

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    I’ve got the same problem. I even contacted Carpuride’s support team, and all they told me was where I could turn up the volume for the sat-nav, but it’s already set to maximum – just like on my mobile.
  • Issues since the 5.1.0-462 update / Crashes and lag

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    Yesterday update to version 5.2 Today no problems at all - 280 km within 7h, no restarts and at the end save the tracklog was possibel
  • Am I missing something in navigation?

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    @Jozef-Malik-0, It looks like you have chosen scenic routing instead Navigate. Mind that the icons have changed recently. [image: 1781259599607-8fd38422-e65c-4cd7-82a1-002f000c8cc4-image.jpeg]
  • Black screen during navigating

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    Just to add: Offline maps and offline navigation are two seperate things. For offline navigation of course you need to have offline maps. Offline maps on the other hand are also used for online navigation (as a measure of data reduction).
  • Landelijke baantjes

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    @Marinus-van-Deudekom Bedankt voor je reply, zal dit dan ook de volgende keer eens nagaan
  • Routepunten automatisch overspringen

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    Ik ga het zondag weer eens testen in de Vulkaan Eifel
  • naar campermodus zetten.

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    @Caroline-Mocking, dat kan prima hoor. Open de route, klik "Route informatie" en dan "Reismodus".Pas daar je transportmiddel aan, druk 2x pijltje terug en klik op de diskette om op te slaan. Bij een track (en dus ook een rondrit uit de rondritgenerator) kan dat echter niet, omdat dat geen route is en er dus niks gewijzigd kan worden.
  • Niet navigeren naar eigen POI

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    @Brammes, Ik zie het inderdaad, bedankt voor het melden.
  • Carpe Iter BMW Controller issue

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    @Leike-Lodiers The only things that I can do with the buttons and the Wonder Wheel are what I posted before. I do not use the app. There may be more functionality that I haven't discovered but this is all that I do with it for now. I'll have to experiment with the app(s) when I get a chance. Thanks for the information! "The Wonder Wheel works as a zoom up and down control, and a quick tap to the left brings up a very useful CI menu that allows you to lock and unlock the screen, adjust the brightness and volume, etc. A quick tap to the right will change the perspective from overhead to an angled view and back. The buttons pan up, down, left and right. Zooming with the Wonderwheel will re-center the map. This is exactly the functionality that I was hoping for."
  • Help with a route

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    @Rob-Verhoeff I did not.....I was following the map as it was telling me.
  • Iphone 17 Users??

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