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[App] Problems, Bugs and other Issues

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  • V5.1.0 - 462 New altitude/heading shows incorrect Data

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    I did a little experiment with this. My house is just below a 50m contour line. My phone using MRA gives 341ft or 104M. [image: 1779713157240-07e9184a-8270-474f-8212-54e40340381b-image.jpeg] Same with OSMand. [image: 1779713246560-47c284ca-5f1a-4fb9-955f-ba021c3bf3af-image.jpeg] In OSMand you can download a correction file "World Altitude Correction" [image: 1779713390914-4682ebb0-0a34-4b12-a684-e27bdbb84ca5-image.jpeg] This puts me at 157ft or 48M which would be within + or - 3m of my actual elevation. [image: 1779713563508-324154c7-789f-4c80-bfc7-96f5fb80e52d-image.jpeg] Might be worth building in the correction file somewhere?
  • Live Map Updates

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    No it is certainly not live and depends on the Here map. However roadworks van be available when you've selected traffic info
  • Navigation stopped working during Tour

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    @Thomas-Neumeyer, did you send the crash log, or a app embedded log file through a support ticket? The first option does not hold much information I am afraid.
  • Stilstaan, route draait om

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    Is nog steeds de bug in de Here sdk en wordt gefixed. Tot die tijd in de gaten boven houden in welke richting je route verder moet gaan
  • Windroos, dynamische zoom

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    @Ruud-Oegema, het staat los van de laatste versie, maar de de "overzichtskaart" die achter het hoofdmenu staat (dus nog voordat je een route hebt gestart) staat inderdaad altijd in noorden boven, net als een papieren kaart. Tijdens navigatie gebruikt de app de laatst gekozen instelling. Dus als je die op dynamisch zet, zal die altijd starten met dynamische navigatie. Dat was ook in vorige versies al zo.
  • My Devices list has issues

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    Hi @andre-trudeau I had something similar, I sent a support ticket and the issue was resolved quite quickly.
  • Update to 5.1 during motor holidays

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    Sadly most contributors to my post totally misunderstand the issue. Rule number one when travelling is : update all systems before leaving. Main rule in ICT is : don't force users to update any system without noticing. Please close this case.
  • iPhone wordt veel te heet tijdens navigeren

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    Je kan ( buiten die gaatjes ook onder en boven de draadloze zone een dun rond aluminium ( of inox ) plaatje schuiven of kleven om beter te koelen. Gebruik zelfklevende koelpasta zoals ze in computer gebruiken bij NVMeM2 SSD kaartjes. Op die ronde pastille kleef je dan een echte koelvin, weerom met zelfklevende koelpasta. Misschien een gek zicht, maar het koelt ! [image: 1779699672213-scherm-afbeelding-2026-05-25-om-10.53.47.png] [image: 1779699759668-img_0139-resized.jpg] [image: 1779699762181-img_0140-resized.jpg]
  • kan niet inloggen vanwege teveel apparaten???

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    @nomko said: @Marinus-van-Deudekom said: Ik neem aan dat je een ticket hebt aangemaakt. Dan wordt het voor je opgelost. Geen ticket aangemaakt, dan moet je dat nog ff doen. Wel vervelend voor je nee niet gedaan ff kijken dan hoe ik dat doe. @nomko Heel eenvoudig. klik op de forumpagina op het icoon bij de pijl! [image: 1779699408774-screenshot-001.jpg] of ga naar https://www.myrouteapp.com/support
  • Navigation arrow still not stable

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    @Corjan-Meijerink Thanks for the feedback. also great job on this product.
  • 5.1 update lost speed up in the corner

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    I have tried all of the above, yes version 5.1.0-462. Support ticket was created thanks for the help.
  • 5.1 release notes in English please

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    @Philip-Ruscoe we try our best!
  • Rondrit maken en vervolgens navigeren lukt niet

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    @Rob2209-0 Niet van wakker liggen en dan lekker 2km verderop starten
  • Calculate a tortuous route

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    Why the fastest? I'm not interested in the fastest, but a winding road…Tomtom, however, gives 3 very different options...so I would say that there are alternatives from A-B...I thought that even MRA had the same logic of proposal...and anyway, despite having disabled the use of toll roads and highways, it makes me pass on this type of road...I would say that there are some problems anyway...
  • App Requesting Android Auto Location Permission

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    No one has replied
  • Favorite

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    @ATLast, This is the app forum category, so here's how to do it within the app: Open a favorite, swipe the bottom menu to the reveal all options, press "Edit favorite", hide the keyboard panel, press "delete favorite"
  • Cant share routes on my phone -

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    @Drew-Russell can you elaborate? Perhaps with a recording?
  • No voice instructions

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  • Hungarian navigation voice

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    @TyuTyu I’m not sure if Hungarian will be added to the app language, my advice is to open a support ticket and ask the development team.
  • Route still displayed even though the itinerary is cancelled.

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    Please create a support ticket and attach your logs (long press the version number on the bottom of the account page in the app). If possible try to reproduce the issue and let us know if possible and if so with what steps.
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