MRA Community Forum

With your knowledge, you can figure out why this happens. But put yourself in the shoes of a person who is happy that he/she can get the route on his screen and starts riding. What do you think what happens when this person get this problem?

@Marinus-van-Deudekom said in GPS's that work well with Route Planner: @Michael-Green hi @Michael-Green I’ve writen a blog that discribes my search for a replacement of my Garmin XT. Alon the way I found out that for ME all the solutions involving CP and AA devices could not deliver what I was searching for. A Rugged phone or tablet lets you use all Off the wonderful possibilities of MRA. I’d go for something like that Hi @Marinus-van-Deudekom Could you please give a link to the above mentioned blog. Yes, I have looked but am unable to locate it. Thanks

@Marinus-van-Deudekom ACK! RT

hi @Con-Hennekens for information, below screenshot is what happens when I press/touch the bottom right icon, (4 way arrow), when I press done (top right corner) it reverts back the screen above, this is my point all along. [image: 1755240163368-screenshot-2025-08-15-at-07.41.45.png] i will uninstall and reinstall. thanks

Unfortunately, this is no longer the case with many apps today. A so-called intuitive user interface is being developed. And all users just get started. And if there are problems, then you write in forums, Reddit, etc. and there are enthusiasts there to help. They do it for fun. So I'm glad that these enthusiasts are also helping so diligently here. Or often have to help because users are not used to helping themselves first. By READING! Because there is good documentation here in which the developers explain their approaches in detail and with lots of pictures. I think that should be rewarded by reading it. Translated with DeepL.com (free version)

...and sometimes - if you search by postal address for the starting point - it will be placed in map not exactly on the road. Check in deepest zoom level and move it a bit away from home or hotel etc.

Heute von Achern nach Buchillon (Genfer See) 3 Abstürze und gezwungen anzuhalten, um das System wieder zum Laufen zu bekommen. Meldung gesendet. MRA in Verbindung mit iPhone 16 und CarPlay auf MB. Das ist blöd wenn dies vor notwendigen Richtungswechseln erfolgt.

Yep., de accu van de telefoon was al wat ouder dus vandaar laten vervangen. Niet perse omdat ik dacht dat daar het probleem in zat. En inderdaad had ik ook nog een powerbank bij. Maar wat ik eigenlijk wilde zeggen is dat de app nog steeds behoorlijk veel verbruikt

@Alex-reds said in Geen routes en vrienden meer te zien?: @Bel41 Sorry if I'm saying something stupid, but are you sure you're logging in with the same account? I have a Mac too and I'm having no problems. @Bel41, I am quite confident this solves it... Don't sweat it, you are not the first one

@Brian-McG, Hmm... I think the buttons are dynamically filled into the available space. If there was not enough space, the buttons would be left out from right to left starting with the camera button. Or maybe even a third row would be introduced, but I have never seen that. Another theory @JP-d, Is your first image the web-planner opened from the "Routelab" button within the app, or from a normal browser window? It could be that the move button is omitted while being in a normal browser in desktop-mode. Yet another theory @JP-d, Do you by any chance have a mouse attached to your phone? The move button could perhaps be omitted because there are better means of moving in that case. Just theories, I do not have the means to try it out for myself at the moment.

You can also raise a ticket by mail to "support -at- myrouteapp -dot- com". These problems usually occur if people get accounts on multiple mail addresses without realising it.

@Bouke-Ent, I must admit that despite my rich experience with MRA, I usually do A2B routes with gMaps. It has unparalleled traffic info, and does not have the full tool set when you don't need it

just go replay from support. it can be that driving navigate route as track is giving problems when it is behind. there advice is to use only route if this happens and look if it then is ok. i will try that. for me this options saves a lot of time to make route precise on here map. but if this works it is for me ok.

@Hans-Mester is dit de route die je bedoelt? https://www.myrouteapp.com/en/social/route/11904118?mode=share Deze route is ruim 3400km lang en bevat diverse overtochten met een ferry. Ik kan mij voorstellen dat MRA daar moeite mee heeft om de route van te berekenen. Waarom knip je die niet op in dagtochten?

@Brett-Bartick said in Points of Interest (POI) Questions: Here are a couple of other POI issues I noticed. If a route is locked, I can't add a waypoint. If I try, the program displays a message "Waypoints are currently locked". But, if I try to add a POI via the "Library" tab, I do NOT get a message that the route is locked, and the POI just doesn't get added to the POI list under the "Manage" tab. Actually, I get a message on the screen that says "Added". That seems illogical to me. Why wouldn't the program display a message that the route is locked? Instead, the program just ignores my request. This seems like a programming bug to me. That's logic, because locking a route prevents it for (accidental) changes. Means: routepoints (waypoints) are fix. No change/move nor add nor delete. But a POI can be added, without becoming a routepoint. Those will only be populated / made visible on the map; no routing/navigation to it. If you save the route as gpx file and import to Garmin, it will also not be included into the route as routepoint, but visible on the screen. But, if I add a POI via the "Manage" tab, it works. This seems inconsistent to me. not inconsistent, as explained above. When I add a POI (Manage) to my route from the routes POI Library, why doesn't the added POI have the same icon as the POI from the library? The POI seems to be added under the POI (Manage) with a default icon??? You are mixing up something: if you add a POI via the POI list of MRA (serch tab), the added POI in map will have the same icon as this group in list if you add an own POI manually (manage tab), you need to tap on map, where you want to place the POI and you will be asked in the pop up window for a name for it and an icon you want for it if you ad a POI from an own imported list of POIs (library tab), the added POI in map will have the same icon as you have selected for this group during upload. There is a possibility to modify the icon for a group in library tab.

@abowen if your in dynamic mode & set "zoom correction" to negative two, then that is as far out as the auto zoom will go on my phone which is quite a large long screen, that gives me about 15 miles, sunbury-on-thames to bagshot (M3 jct 1 - jct 3) which is way more than I need 15 miles is about 15 minutes ahead & i don't need to plan that far enough in advance [image: 1755110838464-62cd3974-7c9a-4f98-86b4-d1f99f73adab-image.png] Like @Rainer-Treichel I normally use a zoom correction setting of -0.6 that shows me about five miles ahead which is more than adequate "the app won't zoom out far enough" how far are you expecting!? the compass icon tells you what mode your in, the red arrow in the picture above shows a triangle symbol within a circle - this is dynamic mode & the triangle is pointing north in this case your position/location icon wil be to the bottom third of your screen, in my case this is the pink triangle/arrow in "top down heading up" mode your position/location icon wil be to the bottom third of your screen like this & your position/location icon will always point to the top of your screen [image: 1755112039831-c6ac6ff6-faad-4371-a465-73d8f6ecd4d0-image.png] the compass needle will always be pointing to the north/south, the needles angle/orientation will vary depending on your heading, the needles angle/orientation will vary so it always points to the north/south in "top down north up" mode your position/location icon wil be to the in the centre of your screen & your position/location icon will rotate as your heading changes the compass needle will always be pointing to the top of your screen, north is up & up is the top of the screen [image: 1755112260247-37c3d45a-0ec0-40f3-bf1b-d4d94be9df14-image.png] as far as I am aware auto zoom should definitely not be functioning in the "top down heading up" mode in this mode according to the documentation the zoom should only be set by the magnification keys + & - no auto zooming should be occuring & the map should stay at the fixed zoom level you have chosen with the + & - keys If things are zooming when your in "top down heading up" mode then something definitely seems wrong

@Con-Hennekens routs are designed well. In the beginning I had problems with shaping point placement. I have everything dialed in pretty well now. The ride i took on Sunday after the re-download, for some reason wouldn't even keep me on the "designed route" just kept trying to bring me another way.

@Hans-van-de-Ven-MR.MRA Guten Morgen, weist Du dazu vielleicht mehr zu erzählen… VG

@Timo-7 als je op de kaart komt komt daar een vormingspunt. Als je de linker muisknop vasthoudt verschuift de kaart en komt er geen vormingspunt

@Marinus-van-Deudekom Cool!!!! I'm gonna need to try the text.