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[Web] Problems, Bugs and other Issues

566 Topics 4.0k Posts
  • Route Optimisation

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    @Ben-Harrison-Graham said in Route Optimisation: Under Routing Options, when using Here, I get three options; Avoid, Disable seasonal closures and Offroad. I would to also like to have Route Optimisation. How do I get that option? As said, use the transport profile for Cars (Auto) instead of Motor. This avoids some of the issues. Looking at your options available, are you a Gold/Silver member? Or a basic member? As a basic member you cannot use the HERE map. But it confuses me looking at your options. Mentioning HERE you should be a Silver/Gold member...??? In HERE, before you start plotting a route, set Route optimization to shortest (or short) (in Dutch: Kortste route). With this set to shortest, you will also solve some issues. [image: 1759492772466-91131498-177e-4dbe-b5b7-8d47fdb7af82-image.png] [image: 1759492818627-cfad6e13-ebeb-43c5-bf5f-abbbfa84dcad-image.png] [image: 1759492846607-1f1f97ac-f66e-47b8-b43f-206f00d1ac48-image.png]
  • Foutmelding uploaden naar plan.tomtom

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    @Nomko-Nomden ieder speciaal karakter is van toepassing, vandaar mijn vraag. En anders zouden er al meer vragen gesteld zijn hierover.
  • Search provides different results

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    @Con-Hennekens no, that's the city of Parry Sound.
  • Routes blijven op laden staan

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    @M.-Schrijver said in Routes blijven op laden staan: Heb je toevallig rechten gegeven voor de locatie. Dat kan wellicht conflicten geven met een VPN Nee dat heb ik niet.
  • Route planner shows route-track as 0km

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    @Neil-q, Of course you can do what @Lex.Kloet.RX explained. But beware to check the route and route points. Move route points ON the road, and away from crossings and roundabouts. It can be helpful the add the generated track to the planning windows, so you can easily see any detours from the original track. For this, click on the three-lines-menu in the left column and choose "routes", click add, and browse to the original track that was generated. On the other hand, you can of course also navigate the track instead, and skip the hard work The distance and duration of a track will play no part in the navigation of that track, it is just some metadata in the file. I indeed notice that it gives 0 km and 0 hours...
  • MRA Routplanner ignored.

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    @Brian-Martin, When you start a route, you will see a switch to enable/disable "start from closest route point". Is that the one you are looking for? If not, maybe a screenshot explains your question.
  • Export Connector to Zumo XT not working MacOS 26

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    @Ron-Z No, I suppose the Connector will not perform that trick. Just download the GPX and transfer it to the connected Garmin XT by using OpenMTP. There is alternative software too, but this one is free. Normally I always use Garmin Drive on my iPhone to transfer the GPX wirelessly from the MRA-app to the XT.
  • broken road only on Here in the web site

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    No one has replied
  • impossibile aprire un ticket

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    @luca-18 otherwise try writing an email to: helpdeskgb@myrouteapp.com
  • impossibile tracciare itinerari a piedi o in bicicletta

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    @luca-18 My best guess is that the map provider (OpenStreetMap) has changed the map data in such a way that footpaths where you could previously place a route point are now defined differently on the map, which makes it no longer possible. I noticed the same phenomenon on a specific hike I did in Switzerland. La mia migliore ipotesi è che il fornitore delle mappe (OpenStreetMap) abbia modificato le informazioni cartografiche in modo tale che i sentieri escursionistici, sui quali prima era possibile inserire un punto di percorso, ora siano definiti diversamente sulla mappa e quindi non sia più possibile farlo. In una specifica escursione che ho fatto e percorso in Svizzera noto lo stesso fenomeno.
  • route wil niet over zandwegen die wel gewoon toegankelijk zijn

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    Als ik OSM selecteer als rekenkaart en gelijk OFFROAD selecteer dan werkt het (voor alle segmenten). Maar als ik OFFROAD NIET selecteer en een route maak, en dan een aantal segmenten op offroad zet, dan werkt het niet. Alles blijft over wegen gaan. Profiel staat op AUTO, maar alle andere profielen werken ook niet, zelfs te voet door grasland niet Als ik achteraf segmenten op OFFROAD zet lukt het niet.
  • Rijtijden verschillen

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    @Rob-Verhoeff ja die stonden al aan. Toch dank voor het melden. Dacht dat je de webversie bedoelde.
  • Waypoints not transferring to BMW Connected.

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    @Steven-Peyton I do it as follows. Android! Open the route on your smartphone, generate GPX 1.1, then open it with the Connected app. The Connected app offers three options: Track, bases, waypoints. Then just sync it with your motorcycle. iOS ... Here you should not use GPX 1.1 but ‘HD Boom Box Route’. Another note about the map material. The BMW app uses Tom Tom. You should also use Tom Tom in MRA. One more note about iOS: The name of the route must not contain any umlauts, such as äüö, for example. Otherwise, problems may also arise.
  • Gegevens gegenereerde route niet goed?

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    Daar lijkt inderdaad iets niet helemaal goed te gaan
  • Wrong text displayed

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    Yes, this is a relic from the past...
  • How to manipulate routes?

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    @JP-d said in How to manipulate routes?: but when planning if you haven't turned off seasonal closure it will route you a different way. Also correct, some roads are indeed closed during a season or only during the weekends. By turning off seasonal closure you are able to plot a route over such roads. If not turned off, you will be directed over other roads which you might don't like or want.
  • geselecteerde profiel werkt alleen in de HERE / TomTom kaart

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    @Nick-Carthew De melding zou dus moeten zijn : "De in uw Route-informatie geselecteerde Transportmodus werkt alleen in de HERE / TomTom kaart". Kan dit op de wensenlijst, scheelt weer veel zoekwerk voor anderen? The message should therefore be: "De in uw Route-informatie geselecteerde Transportmodus werkt alleen in de HERE / TomTom kaart". Can this be added to the wishlist? It would save a lot of searching for others?
  • App wil niet meer openen op iPhone 7

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    @Dirk-straver klinkt voor mij als een end-of-life voor je toestel
  • Here Maps not Recognizing Road is now Open

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    @Brian-McG I now understand what you did. I missed where you actually changed the calculation map from HERE to OSM. I had in my head that you were simply changing to the OSM overlay on a HERE calculation map. So yes, that method works. Thanks.
  • ik kan niet meer bij de groepen komen geeft een grijze balk

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    @René-van-Oers, Wat mijn voorganger bedoelt is of je zo vriendelijk zou willen zijn een screenshot te delen...
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