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[Web] Problems, Bugs and other Issues

527 Topics 3.8k Posts
  • Map Options - MRA RouteXperts and MRA Scenic

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    Please zoom in like you have to when looking for POI. Grey goes away and Routes appear. RT
  • Is the on line desktop route planner site down?

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    For it is online.
  • Bij importeren wordt route fout geïmporteerd

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    @JJe-MRA-Motor als je zoals je zelf zegt al 2 verschillende kaarten hebt gebruikt bij het maken van de route moet je altijd heel goed opletten bij het einde. Zorg ervoor dat je dan de Here kaart gebruikt. De app kan heb gebruik maken van de Google kaart bij het exporteren omdat dat een overlay is en niet de onderliggende kaart
  • Plus aucun waypoints sur l'itinéraire

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    @white.mouse merci
  • Points of Interest (POI) Questions

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    Enter GPS Coordinates into search field or get them from google maps or earth. Set a point in the map. Goto the second tab in POI Start POI Generation an point klick on the point in your map [image: 1753533431447-standardwert-2025-07-26-um-14.35.45.png]
  • Google Maps Karten

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    @Pit-Manx Bei mir geht auch alles wie gewohnt, vielleicht ist es ein Problem des Browser… Mal testen; Handy dann da ins Routenlabor Tablett dann da ins Routenlabor PC mit einem anderen Browser Laptop mit … VG
  • Route ignores obvious left turn

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    @Brian-McG If we're being precise, we're not talking about the map data that is displayed, but rather about the data used for routing. I assumed that MRA uses a service (i.e. a REST API) that takes over the routing and thus also accesses a server on which the routing data is stored. If MRA stores the routing data on its server (yes, as a snapshot), then the developers must also have implemented a routing engine (presumably based on one of the available frameworks). Regardless of how it is technically implemented, the OSM data is obviously updated in long cycles. However, we should bear in mind that MRA focuses on HERE data, which is why the time lag in OSM data is not so important in my view.
  • zie het volgende routepunt niet op applecarplay

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    @John-Bruggemann Ist ein gebrautes, und ohne Sim da ich es über Hotspot betreibe. Ein iPhone Xr ist iP67 und günstig sowie robust zu betreiben. VG
  • GOLD MEMBER

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    @Bill-Harrison, My guess is that you added your Navigation license through the MRA app on your phone, and used another mail address for that. The app in that case probably logs in automatically with that other mailaddress. You can logout in the app, and login with your cat-profile but you will lose navigation options until support moved it to the correct account. Just browse to myrouteapp.com/support on your PC and submit a ticket there. The email address you used on your phone is visible when you click the hamburger menu on the top left, and then the profile icon on the top right.
  • Routenpunkt nachträglich einfügen

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    @Jörgen Hallo Jürgen, das verschieben von z.B. WP45 auf die Stelle z.B. WP20 als vom Favorit ja ans Ende hier WP45 gesetzt dann an Platz z.B. WP20 zu verschieben ist aber mit dem zweiten Klick nicht getan, Du musst ihn verschieben und das geht nich mit klicken sondern halten und im Menü nach oben schieben. Oder kenne ich da die eine hilfreiche Klick Funktion noch gar nicht , dann zweige es wies leichter geht. Bei vielen Punkten ist das so schon sehr mühsam
  • Routeplanner options - twisty and height - where have they gone?

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    @Con-Hennekens Thanks, Con. I've not really used the new approach enough to judge whether it's better. But I'm about to!
  • function EXPAND

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    @Erdna I also use "route as track" navigation a lot. The main reason is the lack of a "curviness" option with HERE, so I use TT or OSM for planning instead. My routes have 3-5 VIAs and a handful of SPs, and I let the routing engine do its job. As all these roads are typically routable with HERE as well, there's hardly any difference when it comes to navigating the route (as track). And if so, it's easily manageable - the same applies to some erratic behaviour that occurs from time to time (very rarely). It may depend on the areas you're riding, but in my case, this works very well. Have a great riding season as well!
  • Favoriten Verwaltung

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    @MotorradTeam-Mannheim, Die Favorit Punkte werden sicherlich ein interessanter Punkt in dem zukünftigen großen Web-Planer-Update sein. Aber wann das allerdings zu sehen sein wird, ist noch nicht bekannt.
  • Problemas con la actualizacion 4.4

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    No one has replied
  • Différences de calcul entre Tom Tom et Here

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    TomTom a une méthode de calcul différente de celle de Garmin, de sorte que les itinéraires ne correspondent pas toujours. Les routes sinueuses et les différences en altitude sont typiques de TomTom, mais la version Gold de MRA vous permet de choisir la méthode de calcul de TomTom. Vous pouvez également comparer l'itinéraire de TomTom avec celui de Here. S'ils sont différents, vous devez déplacer stratégiquement quelques points intermédiaires jusqu'à ce que les deux itinéraires correspondent. Dans la plupart des cas, cela fonctionne, mais parfois ce n'est pas le cas ! Dans ce cas, vous devez faire preuve d'un peu d'ingéniosité pour faire correspondre les deux calculs. Il arrive qu'un itinéraire soit inexistant pour l'un des deux ou que la sens de la circulation n'ait pas encore été ajusté. Les cartographes devraient également actualiser au maximum les informations récentes.
  • Scenic tour A/R info

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    These calculations are not done with HERE @Lex.Kloet.RX Reporting them there, will not help. @Corrado-Miniati-0 please create a support ticket: myrouteapp.com/support and indicate where the issue occurred. Ideally recreate it with a route from the Routeplanner (select OSM map, set avoid options and show the wrong road is taken).
  • What function does this icon perform?

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    All very clear, many thanks for the feedback
  • Issue: Round trip u-turns

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    To provide another curve
  • height missing?

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    I you planned een scenic route, and you pickup one ( red, green or blue ), then you use it : waypoints appears ! Romove the waypoints where you want to choose BOCHTIG or/and HOOGTES in TomTom's way of calculation. At that moment you will see more turns and heights between to points !
  • Problèmes d'affichage sur écran

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    Oui, j'ai déjà redémarré l'ordinateur, l'écran, mise à jour de l'ordinateur, ... Il me reste à voir le câble de liaison écran / ordinateur
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