Skip to content

[Web] Problems, Bugs and other Issues

472 Topics 3.4k Posts
  • Route track gpx, kan niet opgeladen worden bij TomTom

    5
    0 Votes
    5 Posts
    89 Views
    @Joshua-3 Dit probleem had ik ook voor bepaalde routes. Het bleek dat plan.tomtom.com er niet tegen kan als de naam van de GPX (zowel naam van het bestand als de naam van de track in het bestand zelf) een apostroph bevat. Nadat ik die in MRA eruit gehaald had en opnieuw had opgeslagen als gpx lukte het wel. In plan.tomtom.com moet vervolgens die gpx wel gesynchroniseerd worden om het in de TT Go Navigation app te zien te krijgen.
  • Routes in mappen niet meer zichtbaar.

    9
    0 Votes
    9 Posts
    565 Views
    Ben op vakantie geweest. Cor-Jan je hebt goed werk geleverd. Kan weer in mijn mappen komen.
  • 0 Votes
    2 Posts
    87 Views
    What map are you using for Garmin devices it should be Here Maps? What export format are you using. I use gpx1.1 This means that the route is recalculated by the XT but if you use sufficient shaping points the route will replicate the route you've planned in MRA. I'm a Garmin Zumo XT user and can replicate the route I've planned on My Route app (or basecamp for that matter) by taking the following actions. Plenty of shaping points on the roads you want to be on. The variances exist because of differences in the routing algorithm between points in MRA and the XT unit. Garmin changed routing logic after about 2015-6 units 396 and 595 units on for faster time to mean main roads. I have 5 old Garmin units and this drove me nuts until I worked it out through reading info on the Zumoforums https://www.zumouserforums.co.uk/viewtopic.php?t=1464 https://www.zumouserforums.co.uk/viewtopic.php?t=3139 Disconnect explore from your zumo (its poor). Make all your routes "saved" see zumo forums. And if you want too create a theme which makes the track wider than the route line and you will have a nice user experience. I use MRA planner much more now instead of Basecamp as I can make new routes or alter routes on Tour using my phone or an Ipad rather than carrying a windows PC around to use BAsecamp. [image: 1748368116432-95da50f1-00cc-45e0-bf8c-13a33b1f6f0d-image.png]
  • Les waypoints ont disparus

    5
    0 Votes
    5 Posts
    176 Views
    Strange. I never experienced anything like this. If it is not reproducible, there is not much anyone can do I guess.
  • Switching to offline with a very poor internet connection

    13
    1 Votes
    13 Posts
    860 Views
    @richard-3v said in Switching to offline with a very poor internet connection: OK, I've got to ask, why stop navigation ?? To prevent the problems depicted in message #1...
  • Missing itinerary

    10
    0 Votes
    10 Posts
    370 Views
    @Aiello-antonino, What's the error message it gives. Are you saying that when you are logged into the forum, and goto https://www.myrouteapp.com/support, you get a login button? That's unusual... Could it be that you have multiple accounts logged in simultaneously or something? Try logging out of the forum, return to the support page, and try to login (with the correct account) again.
  • I can't access support to open a ticket

    4
    0 Votes
    4 Posts
    126 Views
    Strange. Feel free to send a mail directly to support@myrouteapp.com
  • Routing Mistakes

    12
    0 Votes
    12 Posts
    512 Views
    that is not good then!
  • Wegafsluiting mra computer

    4
    0 Votes
    4 Posts
    211 Views
    @Albert-van-den-Elsen said in Wegafsluiting mra computer: Daarnaast kun je je route exporteren en in TomTom MyDrive importeren ter controle. Dit is precies zoals ik het altijd doe. Ik heb een account aangemaakt voor TomTom My Drive en sla de gemaakte route op om hem daarna op de Tom Tom site te importeren. Daarna loop ik op de TomTom planner hem na op de actuele wegafsluitingen. Tot nu toe werkt dit gewoon prima. Het is wel wat meer werk maar Tom Tom is in deze zeer actueel. En als ik afsluitingen tegenkom die in de route zitten moet ik in MRA nog wel de route aanpassen.
  • Unpaved road not recognized in Windows Route Planner

    6
    1 Votes
    6 Posts
    442 Views
    @Corrado-Miniati-0 said in Unpaved road not recognized in Windows Route Planner: @Corjan: will there be updates in the future? Apparantly not. But I too would appreciate being able to identify (avoid) dirt roads, on rhe map.
  • Expand Puts Higher Number Waypoints Between Lower Numbered

    15
    0 Votes
    15 Posts
    622 Views
    @Martin-Woodford I never do No clue really what's going on for that specific route to be honest! As indicated, most worked flawlessly but why this one route misbehaves is hard to tell.
  • Route guidance issues

    8
    0 Votes
    8 Posts
    380 Views
    @RetiredWingMan said in Route guidance issues: Gold membership provides enhanced tools in the planning app. Technically you could get away with just a navigation Next subscription and use the free access to the web planner but many of the features would be missing and you would be limited to 10 (I think) routes stored on-line. Route and tracklog storage is unrestricted with a Navigation Next subscription.
  • Rundtour-Planer mit groben Fehlleitungen

    3
    -1 Votes
    3 Posts
    258 Views
    @Corjan-Meijerink said in Rundtour-Planer mit groben Fehlleitungen: We are working on major improvements regarding roundtour generation Dieses Thema wurde hier sehr aktiv diskutiert und führt bei einigen zum Frust ... This topic has been discussed very actively here and is causing frustration for some... Klick = Link zum GS-Forum Beitarg
  • Overnemen foto's in routepunten

    3
    0 Votes
    3 Posts
    168 Views
    @Nick-Carthew Het zou wel leuk zijn mocht alle info wel worden overgemaakt !
  • Adding shaping points confirmation dialog

    3
    0 Votes
    3 Posts
    230 Views
    @Hans-van-de-Ven-MR-MRA Thank you! I looked right at it multiple times and didn't see it. I guess it's the same condition that I have when I look right at something in the refrigerator and can't see it. My wife calls it "refrigerator blindness" so I guess I also have "MRA blindness"! I really appreciate it! /steve
  • geselecteerde profiel werkt alleen in de HERE / TomTom kaart

    7
    0 Votes
    7 Posts
    607 Views
    @Leike-Lodiers Heb je dan niet de occasional "verboden voor motorvoertuigen op minder dan drie wielen" op bepaalde weekenddagen e.d.?
  • De route berekening is soms onlogisch.

    3
    0 Votes
    3 Posts
    212 Views
    @Rob-Verhoeff Beste Rob, Ik heb nu inderdaad de aanpassing gedaan en hij gaat wel goed. Dit wist ik niet. Bedankt.
  • route maken maar routepunten verdwijnen

    8
    0 Votes
    8 Posts
    472 Views
    @marc-van-der-heijden, heeft een MacBook dan geen instelling voor een zoom-factor in de beeldscherm instellingen. De native resolutie van 2880 x 1864 pixels met een zoomfactor van 200% zou alles even groot moeten weergeven, maar dan veel scherper. Wat je nu doet is feitelijk tegen elk groepje van vier pixels zeggen dat ze samen één pixel vormen.
  • myroute web bug report

    11
    0 Votes
    11 Posts
    705 Views
    @ginogino, well there is no need to abandon the function, just be aware how it works . The problem with automatic placement I think is that it tends to place waypoints at locations where bends and curves occur. Often that is at junctions and crossings. Exactly where you don't want waypoints... The function can be handy to up the number, quickly, but refined manual placement is still a must.
  • (afwijkende) pauze tijd wordt niet meegenomen in de planner

    4
    0 Votes
    4 Posts
    277 Views
    @CD130 Bedankt voor je link. Ik had al wel gezocht maar niets gevonden. Ik werk met Mozilla Firefox en daar doet zich dit probleem dus (wel) voor. en inderdaad jouw oplossing werkt. Maar voor de zekerheid toch maar een ticket aangemaakt.
ACTIVE USERS POPULAR TOPICS MY GROUPS