UK roundabouts

[tonyS]

When following a route, on approaching a roundabout the voice instructions are correct but the visual instruction (top left of screen) goes the wrong way round the roundabout. So 3rd exit displays as 1st exit and the route line goes anticlockwise around the roundabout.

This morning I uninstalled and reinstalled app but no change.

[Corjan Meijerink]

@tony-v That's unfortunately a known issue with HERE. The information they provide at roundabouts is inconsistent and often incorrect since one if their updates

[David Parsons]

@Corjan-Meijerink

I had the same problem

[tonyS]

@David-Parsons that's it.

[Ray Weal]

@Corjan-Meijerink

What's the timescale for a solution to this problem or is there not likely to be one?

[Corjan Meijerink]

@Ray-Weal can you confirm the issue still exists?

I received word from HERE on Friday saying changes have been made regarding the roundabout exit angle issue. I do see significant improvements for the test cases I did in The Netherlands.

If you do still experience the issue, please share where it happened with a screenshot attached if possible (or recreate the route for me)

[Vince Hyde]

@Corjan-Meijerink I can confirm that 4.0.7 - 239 has the UK roundabouts correct

[Lynchy67]

@Vince-Hyde

Yep me too all good now in the UK.

[Corjan Meijerink]

@Vince-Hyde @Lynchy67 Amazing to hear that!

[Herko ter Horst]

@Corjan-Meijerink does this fix need a map or even an app update to work offline? Or does it just work?

[Corjan Meijerink]

@Herko-ter-Horst not entirely sure to be totally honest!
I would recommend updating your offline maps to be on the safe side
However, I do think that being connected to internet at some point will be enough.

[Ray Weal]

@Corjan-Meijerink

Thank you Corjan!

[Mark Hamilton 0]

This doesn’t appear fixed for me

iPhone 13
4.0.7 239 MRA version

Route line in map takes correct route around roundabout but current and next instructions show correct exit number but wrong direction around roundabout. Also lane instructions are not always correct at roundabout approach.

Incorrect instruction but lane guidance is correct

Incorrect instructions and lane guidance incorrect

Incorrect current and next instructions

[Dave J 0]

Still having the problem too. Only tested on Android though.

[Richard 18]

Hi Corjan,

You asked that others report the same problem, if they see it.

=======

I had exactly the same problem here in the UK yesterday.

This was using:

A. A brand new iPhone.

B. Freshly downloaded and installed HERE maps.

C. A freshly downloaded and installed MyRoute app.

See here: https://forum.myrouteapp.com/topic/5907/a-strange-little-glitch-it-suddenly-thinks-i-am-driving-on-the-continent

[Corjan Meijerink]

Can confirm the issue is fixed in the next update!

[A Former User]

Roundabouts still not showing on Android Auto

[tonyS]

@Corjan-Meijerink
Things don't look too good in Morocco either

[Jörgen]

@tony-v first exit is OK for me. The Icon is may be not clear enough.

[Herko ter Horst]

@tony-v I doubt that's the same issue. Could just be a single roundabout for which the symbol doesn't match the actual road layout. At least it's not trying to send you the wrong way round or to the wrong exit.