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UK roundabouts

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • tonySundefined tonyS

    When following a route, on approaching a roundabout the voice instructions are correct but the visual instruction (top left of screen) goes the wrong way round the roundabout. So 3rd exit displays as 1st exit and the route line goes anticlockwise around the roundabout.

    This morning I uninstalled and reinstalled app but no change.

    Corjan Meijerinkundefined Offline
    Corjan Meijerinkundefined Offline
    Corjan Meijerink
    administrator
    wrote on last edited by
    #2

    @tony-v That's unfortunately a known issue with HERE. The information they provide at roundabouts is inconsistent and often incorrect since one if their updates 😞

    David Parsonsundefined Ray Wealundefined 2 Replies Last reply
    1
    • Corjan Meijerinkundefined Corjan Meijerink

      @tony-v That's unfortunately a known issue with HERE. The information they provide at roundabouts is inconsistent and often incorrect since one if their updates 😞

      David Parsonsundefined Offline
      David Parsonsundefined Offline
      David Parsons
      wrote on last edited by
      #3

      @Corjan-Meijerink

      I had the same problem

      e6ce5953-6e19-4d88-86e4-d4f93d0f8bab-image.png

      8f19f231-6c4b-4d1c-8431-cc038e871a63-image.png

      tonySundefined 1 Reply Last reply
      0
      • David Parsonsundefined David Parsons

        @Corjan-Meijerink

        I had the same problem

        e6ce5953-6e19-4d88-86e4-d4f93d0f8bab-image.png

        8f19f231-6c4b-4d1c-8431-cc038e871a63-image.png

        tonySundefined Offline
        tonySundefined Offline
        tonyS
        wrote on last edited by
        #4

        @David-Parsons that's it.

        Samsung Galaxy A33 5G
        Samsung Galaxy Tab A8

        1 Reply Last reply
        0
        • Corjan Meijerinkundefined Corjan Meijerink

          @tony-v That's unfortunately a known issue with HERE. The information they provide at roundabouts is inconsistent and often incorrect since one if their updates 😞

          Ray Wealundefined Offline
          Ray Wealundefined Offline
          Ray Weal
          wrote on last edited by
          #5

          @Corjan-Meijerink

          What's the timescale for a solution to this problem or is there not likely to be one?

          Corjan Meijerinkundefined 1 Reply Last reply
          0
          • Ray Wealundefined Ray Weal

            @Corjan-Meijerink

            What's the timescale for a solution to this problem or is there not likely to be one?

            Corjan Meijerinkundefined Offline
            Corjan Meijerinkundefined Offline
            Corjan Meijerink
            administrator
            wrote on last edited by
            #6

            @Ray-Weal can you confirm the issue still exists?

            I received word from HERE on Friday saying changes have been made regarding the roundabout exit angle issue. I do see significant improvements for the test cases I did in The Netherlands.

            If you do still experience the issue, please share where it happened with a screenshot attached if possible (or recreate the route for me) 🙂

            Vince Hydeundefined Herko ter Horstundefined Ray Wealundefined 3 Replies Last reply
            0
            • Corjan Meijerinkundefined Corjan Meijerink

              @Ray-Weal can you confirm the issue still exists?

              I received word from HERE on Friday saying changes have been made regarding the roundabout exit angle issue. I do see significant improvements for the test cases I did in The Netherlands.

              If you do still experience the issue, please share where it happened with a screenshot attached if possible (or recreate the route for me) 🙂

              Vince Hydeundefined Offline
              Vince Hydeundefined Offline
              Vince Hyde
              wrote on last edited by
              #7

              @Corjan-Meijerink I can confirm that 4.0.7 - 239 has the UK roundabouts correct

              Lynchy67undefined 1 Reply Last reply
              0
              • Vince Hydeundefined Vince Hyde

                @Corjan-Meijerink I can confirm that 4.0.7 - 239 has the UK roundabouts correct

                Lynchy67undefined Offline
                Lynchy67undefined Offline
                Lynchy67
                wrote on last edited by
                #8

                @Vince-Hyde

                Yep me too all good now in the UK.

                You don’t stop riding when you get old, you get old when you stop riding.

                1 Reply Last reply
                0
                • Corjan Meijerinkundefined Offline
                  Corjan Meijerinkundefined Offline
                  Corjan Meijerink
                  administrator
                  wrote on last edited by
                  #9

                  @Vince-Hyde @Lynchy67 Amazing to hear that! 🙂

                  1 Reply Last reply
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                  • Corjan Meijerinkundefined Corjan Meijerink

                    @Ray-Weal can you confirm the issue still exists?

                    I received word from HERE on Friday saying changes have been made regarding the roundabout exit angle issue. I do see significant improvements for the test cases I did in The Netherlands.

                    If you do still experience the issue, please share where it happened with a screenshot attached if possible (or recreate the route for me) 🙂

                    Herko ter Horstundefined Offline
                    Herko ter Horstundefined Offline
                    Herko ter Horst
                    wrote on last edited by Herko ter Horst
                    #10

                    @Corjan-Meijerink does this fix need a map or even an app update to work offline? Or does it just work?

                    Corjan Meijerinkundefined 1 Reply Last reply
                    0
                    • Herko ter Horstundefined Herko ter Horst

                      @Corjan-Meijerink does this fix need a map or even an app update to work offline? Or does it just work?

                      Corjan Meijerinkundefined Offline
                      Corjan Meijerinkundefined Offline
                      Corjan Meijerink
                      administrator
                      wrote on last edited by
                      #11

                      @Herko-ter-Horst not entirely sure to be totally honest!
                      I would recommend updating your offline maps to be on the safe side 🙂
                      However, I do think that being connected to internet at some point will be enough.

                      1 Reply Last reply
                      0
                      • Corjan Meijerinkundefined Corjan Meijerink

                        @Ray-Weal can you confirm the issue still exists?

                        I received word from HERE on Friday saying changes have been made regarding the roundabout exit angle issue. I do see significant improvements for the test cases I did in The Netherlands.

                        If you do still experience the issue, please share where it happened with a screenshot attached if possible (or recreate the route for me) 🙂

                        Ray Wealundefined Offline
                        Ray Wealundefined Offline
                        Ray Weal
                        wrote on last edited by
                        #12

                        @Corjan-Meijerink

                        Thank you Corjan!

                        1 Reply Last reply
                        0
                        • Mark Hamilton 0undefined Offline
                          Mark Hamilton 0undefined Offline
                          Mark Hamilton 0
                          wrote on last edited by
                          #13

                          This doesn’t appear fixed for me

                          iPhone 13
                          4.0.7 239 MRA version

                          Route line in map takes correct route around roundabout but current and next instructions show correct exit number but wrong direction around roundabout. Also lane instructions are not always correct at roundabout approach.

                          Incorrect instruction but lane guidance is correct

                          IMG_9093.png

                          IMG_9092.png

                          Incorrect instructions and lane guidance incorrect

                          IMG_9091.png

                          IMG_9090.png

                          Incorrect current and next instructions

                          IMG_9089.png

                          IMG_9088.png

                          1 Reply Last reply
                          0
                          • Dave J 0undefined Offline
                            Dave J 0undefined Offline
                            Dave J 0
                            wrote on last edited by
                            #14

                            Still having the problem too. Only tested on Android though.

                            Kind Regards. Help where I can.
                            Ducati Multistrada V4 Rally
                            iPhone 15 Pro
                            Chigee AIO-5 Play
                            Google Pixel 6 Pro - mounted on SP Connect Plus
                            Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

                            Richard 18undefined 1 Reply Last reply
                            0
                            • Herko ter Horstundefined Herko ter Horst referenced this topic on
                            • Dave J 0undefined Dave J 0

                              Still having the problem too. Only tested on Android though.

                              Richard 18undefined Offline
                              Richard 18undefined Offline
                              Richard 18
                              wrote on last edited by
                              #15

                              Hi Corjan,

                              You asked that others report the same problem, if they see it.

                              =======

                              I had exactly the same problem here in the UK yesterday.

                              This was using:

                              A. A brand new iPhone.

                              B. Freshly downloaded and installed HERE maps.

                              C. A freshly downloaded and installed MyRoute app.

                              See here: https://forum.myrouteapp.com/topic/5907/a-strange-little-glitch-it-suddenly-thinks-i-am-driving-on-the-continent

                              1 Reply Last reply
                              0
                              • Nigel Freemanundefined Nigel Freeman referenced this topic on
                              • Corjan Meijerinkundefined Offline
                                Corjan Meijerinkundefined Offline
                                Corjan Meijerink
                                administrator
                                wrote on last edited by
                                #16

                                Can confirm the issue is fixed in the next update! 🙂

                                OGRIIIundefined 1 Reply Last reply
                                1
                                • A Former User? Offline
                                  A Former User? Offline
                                  A Former User
                                  wrote on last edited by
                                  #17

                                  Roundabouts still not showing on Android Auto

                                  1 Reply Last reply
                                  0
                                  • tonySundefined Offline
                                    tonySundefined Offline
                                    tonyS
                                    wrote on last edited by
                                    #18

                                    @Corjan-Meijerink
                                    Things don't look too good in Morocco either
                                    ![alt text](image urlScreenshot_20240117_143917.jpg )

                                    Samsung Galaxy A33 5G
                                    Samsung Galaxy Tab A8

                                    Herko ter Horstundefined 1 Reply Last reply
                                    0
                                    • Jörgenundefined Offline
                                      Jörgenundefined Offline
                                      Jörgen
                                      Instructor
                                      wrote on last edited by
                                      #19

                                      @tony-v first exit is OK for me. The Icon is may be not clear enough.

                                      Hardware
                                      iPhone 12 pro (iOS 17.0.2)
                                      Oukitel RT3 (Andr. 12)
                                      Samsung Galaxy XCover 4 (Andr. 9 Pie)
                                      Wireless CarPlay mit (Elebest C650)
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                                      For more information, click here

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                                      • tonySundefined tonyS

                                        @Corjan-Meijerink
                                        Things don't look too good in Morocco either
                                        ![alt text](image urlScreenshot_20240117_143917.jpg )

                                        Herko ter Horstundefined Offline
                                        Herko ter Horstundefined Offline
                                        Herko ter Horst
                                        wrote on last edited by
                                        #20

                                        @tony-v I doubt that's the same issue. Could just be a single roundabout for which the symbol doesn't match the actual road layout. At least it's not trying to send you the wrong way round or to the wrong exit.

                                        1 Reply Last reply
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                                        • Con Hennekensundefined Offline
                                          Con Hennekensundefined Offline
                                          Con Hennekens
                                          wrote on last edited by
                                          #21

                                          @Herko-ter-Horst, on Tony's (I can't seem to tag him) picture see one roundabout going left and one going right...

                                          I am just an enthusiastic MRA user, and hope you will be one too!

                                          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                          Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                                          Herko ter Horstundefined 1 Reply Last reply
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