UK roundabouts
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wrote on 14 Nov 2023, 12:28 last edited by
When following a route, on approaching a roundabout the voice instructions are correct but the visual instruction (top left of screen) goes the wrong way round the roundabout. So 3rd exit displays as 1st exit and the route line goes anticlockwise around the roundabout.
This morning I uninstalled and reinstalled app but no change.
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When following a route, on approaching a roundabout the voice instructions are correct but the visual instruction (top left of screen) goes the wrong way round the roundabout. So 3rd exit displays as 1st exit and the route line goes anticlockwise around the roundabout.
This morning I uninstalled and reinstalled app but no change.
@tony-v That's unfortunately a known issue with HERE. The information they provide at roundabouts is inconsistent and often incorrect since one if their updates
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@tony-v That's unfortunately a known issue with HERE. The information they provide at roundabouts is inconsistent and often incorrect since one if their updates
wrote on 14 Nov 2023, 23:08 last edited by -
wrote on 24 Nov 2023, 13:50 last edited by
@David-Parsons that's it.
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@tony-v That's unfortunately a known issue with HERE. The information they provide at roundabouts is inconsistent and often incorrect since one if their updates
wrote on 9 Dec 2023, 23:14 last edited byWhat's the timescale for a solution to this problem or is there not likely to be one?
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What's the timescale for a solution to this problem or is there not likely to be one?
@Ray-Weal can you confirm the issue still exists?
I received word from HERE on Friday saying changes have been made regarding the roundabout exit angle issue. I do see significant improvements for the test cases I did in The Netherlands.
If you do still experience the issue, please share where it happened with a screenshot attached if possible (or recreate the route for me)
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@Ray-Weal can you confirm the issue still exists?
I received word from HERE on Friday saying changes have been made regarding the roundabout exit angle issue. I do see significant improvements for the test cases I did in The Netherlands.
If you do still experience the issue, please share where it happened with a screenshot attached if possible (or recreate the route for me)
wrote on 11 Dec 2023, 13:09 last edited by@Corjan-Meijerink I can confirm that 4.0.7 - 239 has the UK roundabouts correct
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@Corjan-Meijerink I can confirm that 4.0.7 - 239 has the UK roundabouts correct
Yep me too all good now in the UK.
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@Vince-Hyde @Lynchy67 Amazing to hear that!
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@Ray-Weal can you confirm the issue still exists?
I received word from HERE on Friday saying changes have been made regarding the roundabout exit angle issue. I do see significant improvements for the test cases I did in The Netherlands.
If you do still experience the issue, please share where it happened with a screenshot attached if possible (or recreate the route for me)
wrote on 12 Dec 2023, 09:00 last edited by Herko ter Horst 12 Dec 2023, 09:01@Corjan-Meijerink does this fix need a map or even an app update to work offline? Or does it just work?
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@Corjan-Meijerink does this fix need a map or even an app update to work offline? Or does it just work?
@Herko-ter-Horst not entirely sure to be totally honest!
I would recommend updating your offline maps to be on the safe side
However, I do think that being connected to internet at some point will be enough. -
@Ray-Weal can you confirm the issue still exists?
I received word from HERE on Friday saying changes have been made regarding the roundabout exit angle issue. I do see significant improvements for the test cases I did in The Netherlands.
If you do still experience the issue, please share where it happened with a screenshot attached if possible (or recreate the route for me)
wrote on 20 Dec 2023, 19:47 last edited byThank you Corjan!
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wrote on 23 Dec 2023, 10:53 last edited by
This doesn’t appear fixed for me
iPhone 13
4.0.7 239 MRA versionRoute line in map takes correct route around roundabout but current and next instructions show correct exit number but wrong direction around roundabout. Also lane instructions are not always correct at roundabout approach.
Incorrect instruction but lane guidance is correct
Incorrect instructions and lane guidance incorrect
Incorrect current and next instructions
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Still having the problem too. Only tested on Android though.
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undefined Herko ter Horst referenced this topic on 23 Dec 2023, 19:17
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wrote on 24 Dec 2023, 05:22 last edited by
Hi Corjan,
You asked that others report the same problem, if they see it.
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I had exactly the same problem here in the UK yesterday.
This was using:
A. A brand new iPhone.
B. Freshly downloaded and installed HERE maps.
C. A freshly downloaded and installed MyRoute app.
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undefined Nigel Freeman referenced this topic on 24 Dec 2023, 18:06
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Can confirm the issue is fixed in the next update!
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wrote on 23 Jan 2024, 15:21 last edited by
Roundabouts still not showing on Android Auto
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wrote on 23 Jan 2024, 16:02 last edited by
@Corjan-Meijerink
Things don't look too good in Morocco either
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@tony-v first exit is OK for me. The Icon is may be not clear enough.
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@Corjan-Meijerink
Things don't look too good in Morocco either
wrote on 24 Jan 2024, 09:45 last edited by@tony-v I doubt that's the same issue. Could just be a single roundabout for which the symbol doesn't match the actual road layout. At least it's not trying to send you the wrong way round or to the wrong exit.
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