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[Web] Problems, Bugs and other Issues

626 Topics 4.5k Posts
  • geselecteerde profiel werkt alleen in de HERE / TomTom kaart

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    @Nick-Carthew De melding zou dus moeten zijn : "De in uw Route-informatie geselecteerde Transportmodus werkt alleen in de HERE / TomTom kaart". Kan dit op de wensenlijst, scheelt weer veel zoekwerk voor anderen? The message should therefore be: "De in uw Route-informatie geselecteerde Transportmodus werkt alleen in de HERE / TomTom kaart". Can this be added to the wishlist? It would save a lot of searching for others?
  • App wil niet meer openen op iPhone 7

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    @Dirk-straver klinkt voor mij als een end-of-life voor je toestel
  • Here Maps not Recognizing Road is now Open

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    @Brian-McG I now understand what you did. I missed where you actually changed the calculation map from HERE to OSM. I had in my head that you were simply changing to the OSM overlay on a HERE calculation map. So yes, that method works. Thanks.
  • Lots of small issues

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    Like you said, there were some maintenance on the website/server... Just an unfortunate coincidence.....
  • WebPlanner routes backup?

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    @Jörgen said in WebPlanner routes backup?: I don't know if all this data is transferred when synchronizing with the app on the smartphone. If so, you basically have a backup. Data does only sync from cloud to phone, not vice versa I am afraid.
  • Changing route over land into using ferry

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    What profile do you use? When you use the motorcycle profile, change it to car. You can also add shapingpoints at the start and end of the ferry.
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    tout fonctionne à nouveau
  • Outage of services

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    Issue has been resolved!
  • Error whilst loading

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    Look there, it's being worked on, some patience ... https://forum.myrouteapp.com/post/68755 Note: Synchronizing with the mobile phone or tablet is still possible ...
  • Scenic overlay

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    Thanks, works fine!
  • Cannot Transfer to plan.tomtom

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    @David-Rudgley Yes, this helpt me to with the same problem. Once I've changed my password to a simple one it did work again
  • Move option / button gone?

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    Thanks all for your help and suggestions.
  • Google maps

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    @Cookie-On-Tbolded textour heb chrome er al opnieuw opgezet maar nog steeds hetzelfde probleem
  • OpenStreetMaps & Toolkit Routing Options: Curves

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    No one has replied
  • GPX naar plan.tomtom

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    @Jeorn Graag gedaan. Fijn dat het gelukt is. You’re welcome. Happy that it worked.
  • Points of Interest (POI) Questions

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    @Brett-Bartick I share your opinions, but I can't explain why it is as it is. This must be explained by developers...
  • Struggling with volume control

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    @Brian-McG on my helmet using a headset I can change these using the supplied app. In the car, adjusting the volume adjusts directions and music together. But trying to change volume of next app on phone keeps springing it back, but only when connected to car. If I disconnect, the app works as it should. The issue is that next app forces car to treat Bluetooth source as music. Google and other nav apps on the phone send their instructions as voice. So that’s a bug and an irritation to me as I can’t connect my phone and accept incoming calls at the same time (unlike in other apps)
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    @Gary-Corlett Slide the top bar and use the image icon to add your screenshots. [image: 1755374121945-c3ca358d-f5bf-48ef-b8f3-69ee64351c5b-image.png]
  • Geen routes en vrienden meer te zien?

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    @Alex-reds said in Geen routes en vrienden meer te zien?: @Bel41 Sorry if I'm saying something stupid, but are you sure you're logging in with the same account? I have a Mac too and I'm having no problems. @Bel41, I am quite confident this solves it... Don't sweat it, you are not the first one
  • Unrecognized licence Gold/MRA Navigation Next

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    You can also raise a ticket by mail to "support -at- myrouteapp -dot- com". These problems usually occur if people get accounts on multiple mail addresses without realising it.
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