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[App] Problems, Bugs and other Issues

982 Topics 8.0k Posts
  • Vehicle cursor not visible

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    @Con-Hennekens Thanks for the advice, I'll try to see if it still happens by cleaning the screen. I must say, however, that with other navigation apps on the same device this situation does not happen.
  • tomtom mydrive to MRA conversion

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    @Herko-ter-Horst That's fair enough, I wasn't trying to hijack the thread. Just making the point that with a gold account you can also do it all in MRA. I'm a big fan of the Tom Tom Curvy Windy Algorithm's and there will be many that do not have Tom Tom MyDrive accounts but with Gold in MRA they can still use the superb Tom Tom Algorithm's.
  • Offline maps on SD card manage too difficult

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    @Corrado-Miniati-0, great! You're welcome.
  • Android Auto in Australia

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    @Peul said in Android Auto in Australia: and now don't care my god man, you really are the funny one at home, ain't you?
  • OFF LINE NAVIGATION

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    @Rob-Verhoeff thanks, at soon i make a screenshot
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    @Joachim-7 Perhaps this is because in another topic, you might have used the wrong map to create a route? The travel time is partly determined by the information assigned by the map provider (Here) to a specific type of road. There can be differences in this information between different map providers.
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    @Joachim-7 MRA displays the information processed by the map provider in its maps. In this case, it's Here. You can try using the map overlay to see if the traffic information helps you further. Additionally, there are various files circulating that you can add as POI's to your own library and use when creating a route. [image: 1701801333430-scherm-afbeelding-2023-12-05-om-19.32.56.png]
  • Android Instruction Volume

    app volume
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    @Daryl-Saunders-Qld-Australia is the behavior with other apps different? I believe that this is the same with TomTom Go / Google Maps erc. Phone audio indeed has another volume level / audio channel.
  • Bug? Save tracklog with photo: non recoverable error

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    @Corjan-Meijerink Done! Thanks a lot. Enjoy your Sunday
  • Blauwe lijn en witte lijn in de navigatie ?

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    @Con-Hennekens deze uitleg geeft mij een beter beeld over wat er gebeurde, thnx een screenshot kan ik niet meer maken van die situatie, dan zou ik de route opnieuw moeten gaan rijden, Dan hopen dat ik over exact de zelfde wegen gestuurd ga worden, en die kans schat ik zeer klein in. Een volgende situatie als dit zal ik het proberen vast te leggen met screenshot en omgeving foto's
  • Missende gesproken aanwijzingen

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    @MichelAH oké duidelijk. Je kan in het audio menu het aantal spraakinstructies instellen. Wellicht kan dit jou helpen? Als ik voor mijzelf spreek dan kan ik mij geen situatie herinneren waarin dit bij mij gespeeld zou hebben. Misschien heb ik er wel geen aandacht op geslagen? Bij een spraakinstructie ben ik toch al geneigd om even op mijn scherm te kijken. Wellicht is dan een blik voldoende om de situatie in te schatten en mis ik daarom die tweede instructie niet? [image: 1700843354972-img_0040.jpeg]
  • No vocal instructions

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    @Con-Hennekens said in No vocal instructions: @Montorsi-Paolo-0, What's your setup? Are you connected to your bike/car by Bluetooth connection. Do you hear the volume toggle when connected through this BT connection? If you disable the BT connection, do you hear the voice then? Thanks for your replay. The first tries I have made I was in my car. Then I have installed againg the App, tried and It was working but I was in my wife's car. Then I tried again in my car and again was not working. When I read your replay, I immediately understood why sometimes it works and sometimes it doesn't. My SP i paired with my car and not with my wife's car, obviously. So I switched off the bluetooth connection, on the SP, with my car and vocal instructions are working now. Now I have to investigate why I can't ear the instruction on my car, even if i will use the App on my motorbike Thanks
  • Wat is het verschil tussen myroute-app en my route

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    @Van-Meer-François sorry voor de schrijffouten , moet zijn "7" en groot , Swa
  • Navigation instruction regulary freezes

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    @Robby-De-Laet ik heb dit probleem ook. Bij het volgen van een route, loopt de route vast. (Eventueel door gemiste afslag, maar niet altijd daardoor). Het lijkt er dan ook op of ik nog steeds het voorgeprogrammeerde parcours volg, maar dan zonder navigatie begeleiding. Wanneer ik dat dan op merk, ben ik al even van het parcours verwijderd. Dan is de enige optie om te herstarten. Maar dan stuurt de app me via de kortste(denk ik) weg terug naar vertrekpunt. Hernemen lukt me dan niet ook al ben ik terug op het juiste parcours. Ook deze week wou ik gewoon een a naar b rit doen. Maar ik kreeg toen enkel het startscherm maar geen kaart. Kon op geen enkele manier naar de navigatie pagina. Heb dan maar de waze gebruikt. PS : heb de laatste updates van zowel de app als mijn smartphone.
  • Waypoint Issues - Slow Navigation

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    @Adrian-Faloon, Do all drivers have the same (company) phone? That is an excellent situation to gather testdata. Curious which phone this is on. A slight amount of users experience the same problem. It is hard to find out why. As a workaround, what most of the time helps a lot is to have another GPS using app in the background. A tracker, a speed warning app or whatever. A problem on some (mostly higher end) devices, related to the HERE platform the app is built on. HERE's own WeGo app has the same problem. Devs are nagging HERE about it, but yeah... big company, you know how it goes... I am having this too, but only under very specific circumstances. For me it is very incidental, only with one specific WP, and only when navigating online when having started the app (or the route) from within a wifi connection, after which the phone switches to the GSM network. Can you confirm the same? I would be very interested to know if the problem disappears when disabling wifi before starting the app, and if it disappears after enabling off-line mode.
  • Remotek One not available in UK!

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    @Corjan-Meijerink Thanks, it seems to be the best option for me, except maybe BarButtons.
  • ca ‘t use app offline

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    @artbone regarding the issue with some keys not working, we are looking into that. It however should only occur when using a BT keyboard.
  • Position accuracy

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    @Chris-Hall sometimes running another gps program such a speedo in the background helps to reduce the delay.
  • geen muziek meer

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    @Con-Hennekens said in geen muziek meer: @Drabslab said in geen muziek meer: Om maar eens iets echt romantisch te zeggen: ik luister naar het geluid van mijn motor Ik ook, maar in mijn auto biedt dat weinig romantiek dan zet ik de luchtvrversing vollen bak, dat beetje wind doet dromen; woeha
  • Alternative to Here

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    @Drabslab The only things interesting to me are my coloured Via Points showing me the POI’s. Scenery, Viewpoints, Historic or notable Buildings, Lakes, Ponds, Mountains, Food/Drink and Fuel.
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