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  3. track between waypoints is not showing

track between waypoints is not showing

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  • undefined Nick Carthew
    10 Jun 2022, 22:06

    @andrew-15 The track line is visible for me.

    5FB53EA0-65A7-4E20-B3EE-7F5E765B8D12.png

    undefined Offline
    undefined Offline
    Andrew 15
    wrote on 11 Jun 2022, 10:28 last edited by
    #8

    @nick-carthew haha, this is so strange becuase that black line is totally not ! there when i go in.

    Perhaps is the web browser i am using???

    Capture.PNG

    undefined 1 Reply Last reply 11 Jun 2022, 10:45
    0
    • undefined Andrew 15
      11 Jun 2022, 10:28

      @nick-carthew haha, this is so strange becuase that black line is totally not ! there when i go in.

      Perhaps is the web browser i am using???

      Capture.PNG

      undefined Offline
      undefined Offline
      Andrew 15
      wrote on 11 Jun 2022, 10:45 last edited by
      #9

      @andrew-15 Ive tried on chrome and mozilla firefox and still cannot see the black line.

      are you two gold members?

      undefined 2 Replies Last reply 11 Jun 2022, 11:46
      0
      • undefined Andrew 15
        10 Jun 2022, 22:00

        @steve-lynch

        Thanks Steve,

        I have checked this and it is at 100%

        undefined Offline
        undefined Offline
        Jack van Tilburg
        wrote on 11 Jun 2022, 11:09 last edited by
        #10

        @andrew-15 said in track between waypoints is not showing:

        I have checked this and it is at 100%

        Did you change transparency to 20%?

        1 Reply Last reply
        0
        • undefined Andrew 15
          11 Jun 2022, 10:45

          @andrew-15 Ive tried on chrome and mozilla firefox and still cannot see the black line.

          are you two gold members?

          undefined Offline
          undefined Offline
          Nick Carthew
          RouteXpert
          wrote on 11 Jun 2022, 11:46 last edited by
          #11

          @andrew-15 Yes, I have a gold account. I will test your route on my PC now.

          Always willing to help if I can.
          Triumph Tiger 1200 XRT called Tina.
          MRA Navigation Next and SilverFox B8J bar buttons.
          Quadlock wireless mount for IPhone 11.
          Cardo Scala Packtalk Bold.
          TomTom Rider 500. (In the cupboard now)

          1 Reply Last reply
          0
          • undefined Andrew 15
            10 Jun 2022, 18:43

            Hi,

            i have a 6000 mile route saved on my account but the black line showing which roads ill be taking is no longer showing. it has been like this for a week now? is this a bug that is getting fixed?

            Thanks

            undefined Offline
            undefined Offline
            Steve Lynch
            Valued contributor
            wrote on 11 Jun 2022, 11:49 last edited by Steve Lynch 6 Nov 2022, 11:51
            #12

            @andrew-15

            Maybe you misread my post.
            “You could check the “Route Line Transparency” in the Toolkit and make sure it is not set to 100%.”

            As Jack said , 100% means the route line is completely transparent as in not visible.

            You don’t stop riding when you get old, you get old when you stop riding.

            1 Reply Last reply
            0
            • undefined Andrew 15
              11 Jun 2022, 10:45

              @andrew-15 Ive tried on chrome and mozilla firefox and still cannot see the black line.

              are you two gold members?

              undefined Offline
              undefined Offline
              Nick Carthew
              RouteXpert
              wrote on 11 Jun 2022, 11:54 last edited by Nick Carthew 6 Nov 2022, 12:07
              #13

              @andrew-15 I have opened your route on my PC using my Gold account and my Basic test account. Both accounts show the track line using Chrome. I would check what Jack and Steve have mentioned about route line transparency.

              e73c9905-58b6-44a3-906c-fe013cf25931-image.png

              Always willing to help if I can.
              Triumph Tiger 1200 XRT called Tina.
              MRA Navigation Next and SilverFox B8J bar buttons.
              Quadlock wireless mount for IPhone 11.
              Cardo Scala Packtalk Bold.
              TomTom Rider 500. (In the cupboard now)

              1 Reply Last reply
              0
              • undefined Andrew 15
                10 Jun 2022, 18:43

                Hi,

                i have a 6000 mile route saved on my account but the black line showing which roads ill be taking is no longer showing. it has been like this for a week now? is this a bug that is getting fixed?

                Thanks

                undefined Offline
                undefined Offline
                Steve Lynch
                Valued contributor
                wrote on 11 Jun 2022, 12:03 last edited by
                #14

                @andrew-15

                Do not set the transparency to 100%

                Do not set to100.jpg

                You don’t stop riding when you get old, you get old when you stop riding.

                undefined 1 Reply Last reply 11 Jun 2022, 16:20
                0
                • undefined Steve Lynch
                  11 Jun 2022, 12:03

                  @andrew-15

                  Do not set the transparency to 100%

                  Do not set to100.jpg

                  undefined Offline
                  undefined Offline
                  Andrew 15
                  wrote on 11 Jun 2022, 16:20 last edited by
                  #15

                  @steve-lynch Well aren't I embarrassed!

                  that was the issue all along.

                  i cannot believe it was that, im so stupid.

                  Thank you all for your patience and taking the time to talk me through it. it was really stressing me out 🤦

                  undefined 1 Reply Last reply 11 Jun 2022, 17:26
                  1
                  • undefined Andrew 15
                    11 Jun 2022, 16:20

                    @steve-lynch Well aren't I embarrassed!

                    that was the issue all along.

                    i cannot believe it was that, im so stupid.

                    Thank you all for your patience and taking the time to talk me through it. it was really stressing me out 🤦

                    undefined Offline
                    undefined Offline
                    Steve Lynch
                    Valued contributor
                    wrote on 11 Jun 2022, 17:26 last edited by
                    #16

                    @andrew-15
                    No problem Andrew.
                    Enjoy your trip.

                    You don’t stop riding when you get old, you get old when you stop riding.

                    1 Reply Last reply
                    0
                    • undefined Offline
                      undefined Offline
                      Nick Carthew
                      RouteXpert
                      wrote on 11 Jun 2022, 19:30 last edited by
                      #17

                      @Andrew-15 We all learn from our mistakes. I bet you don’t make the same mistake again 😅 Enjoy your tour 👍🏼

                      Always willing to help if I can.
                      Triumph Tiger 1200 XRT called Tina.
                      MRA Navigation Next and SilverFox B8J bar buttons.
                      Quadlock wireless mount for IPhone 11.
                      Cardo Scala Packtalk Bold.
                      TomTom Rider 500. (In the cupboard now)

                      undefined 1 Reply Last reply 12 Jun 2022, 11:55
                      0
                      • undefined Nick Carthew
                        11 Jun 2022, 19:30

                        @Andrew-15 We all learn from our mistakes. I bet you don’t make the same mistake again 😅 Enjoy your tour 👍🏼

                        undefined Offline
                        undefined Offline
                        Matias Arnó Ibarz 0
                        wrote on 12 Jun 2022, 11:55 last edited by
                        #18

                        @nick-carthew
                        A mi, me pasa exactamente lo mismo, y tengo el % de transparencia al 20%.....
                        Alguien puede ayudarme.??
                        Gracias.

                        undefined 1 Reply Last reply 12 Jun 2022, 11:57
                        0
                        • undefined Matias Arnó Ibarz 0
                          12 Jun 2022, 11:55

                          @nick-carthew
                          A mi, me pasa exactamente lo mismo, y tengo el % de transparencia al 20%.....
                          Alguien puede ayudarme.??
                          Gracias.

                          undefined Offline
                          undefined Offline
                          Jack van Tilburg
                          wrote on 12 Jun 2022, 11:57 last edited by
                          #19

                          @matias-arnó-ibarz-0 said in track between waypoints is not showing:

                          A mi, me pasa exactamente lo mismo, y tengo el % de transparencia al 20%.....
                          Alguien puede ayudarme.??
                          Gracias.

                          Please post a link to your route.
                          Don't forget to set the privacy setting to 'public'.

                          undefined 1 Reply Last reply 12 Jun 2022, 12:00
                          0
                          • undefined Jack van Tilburg
                            12 Jun 2022, 11:57

                            @matias-arnó-ibarz-0 said in track between waypoints is not showing:

                            A mi, me pasa exactamente lo mismo, y tengo el % de transparencia al 20%.....
                            Alguien puede ayudarme.??
                            Gracias.

                            Please post a link to your route.
                            Don't forget to set the privacy setting to 'public'.

                            undefined Offline
                            undefined Offline
                            Matias Arnó Ibarz 0
                            wrote on 12 Jun 2022, 12:00 last edited by
                            #20

                            @jack-van-tilburg

                            https://www.myrouteapp.com/route/open/6163803

                            undefined 1 Reply Last reply 12 Jun 2022, 12:08
                            0
                            • undefined Matias Arnó Ibarz 0
                              12 Jun 2022, 12:00

                              @jack-van-tilburg

                              https://www.myrouteapp.com/route/open/6163803

                              undefined Offline
                              undefined Offline
                              Jack van Tilburg
                              wrote on 12 Jun 2022, 12:08 last edited by Jack van Tilburg 6 Dec 2022, 12:09
                              #21

                              @matias-arnó-ibarz-0
                              I don't understand what's going on here.
                              With OpenStreetMap (OSM) I don't see a route line.
                              I see that with TomTom and Here map.
                              This is food for a technician. Possibly an issue with OSM?

                              undefined undefined 2 Replies Last reply 12 Jun 2022, 12:11
                              0
                              • undefined Jack van Tilburg
                                12 Jun 2022, 12:08

                                @matias-arnó-ibarz-0
                                I don't understand what's going on here.
                                With OpenStreetMap (OSM) I don't see a route line.
                                I see that with TomTom and Here map.
                                This is food for a technician. Possibly an issue with OSM?

                                undefined Offline
                                undefined Offline
                                Matias Arnó Ibarz 0
                                wrote on 12 Jun 2022, 12:11 last edited by
                                #22

                                @jack-van-tilburg said in track between waypoints is not showing:

                                @matias-arnó-ibarz-0
                                I don't understand what's going on here.
                                With Opens Street Map (OSM) I don't see a route line.
                                I see that with TomTom and Here map.
                                This is food for a technician. Possibly an issue with OSM?

                                Es posible que sea un problema de servidor..... hasta ayer funcionó bien, pude hacer rutas, pero hoy al querer continuar ya no funcionaba.....
                                Una solución, por favor....!!

                                undefined 1 Reply Last reply 12 Jun 2022, 15:19
                                0
                                • undefined Jack van Tilburg
                                  12 Jun 2022, 12:08

                                  @matias-arnó-ibarz-0
                                  I don't understand what's going on here.
                                  With OpenStreetMap (OSM) I don't see a route line.
                                  I see that with TomTom and Here map.
                                  This is food for a technician. Possibly an issue with OSM?

                                  undefined Offline
                                  undefined Offline
                                  Jack van Tilburg
                                  wrote on 12 Jun 2022, 12:12 last edited by
                                  #23

                                  @jack-van-tilburg said in track between waypoints is not showing:

                                  @matias-arnó-ibarz-0
                                  I don't understand what's going on here.
                                  With OpenStreetMap (OSM) I don't see a route line.
                                  I see that with TomTom and Here map.
                                  This is food for a technician. Possibly an issue with OSM?

                                  Also when creating a new route I don't see a line when using OSM.
                                  The calculation of the route also takes a very long time.

                                  undefined 1 Reply Last reply 12 Jun 2022, 12:47
                                  0
                                  • undefined Jack van Tilburg
                                    12 Jun 2022, 12:12

                                    @jack-van-tilburg said in track between waypoints is not showing:

                                    @matias-arnó-ibarz-0
                                    I don't understand what's going on here.
                                    With OpenStreetMap (OSM) I don't see a route line.
                                    I see that with TomTom and Here map.
                                    This is food for a technician. Possibly an issue with OSM?

                                    Also when creating a new route I don't see a line when using OSM.
                                    The calculation of the route also takes a very long time.

                                    undefined Offline
                                    undefined Offline
                                    James Blythe
                                    wrote on 12 Jun 2022, 12:47 last edited by
                                    #24

                                    @jack-van-tilburg

                                    Yes, having problems too. No track line showing. Transparency NOT set to 100%.
                                    These are routes that previously displayed fine. Running slow too.

                                    1 Reply Last reply
                                    0
                                    • undefined Offline
                                      undefined Offline
                                      Nick Carthew
                                      RouteXpert
                                      wrote on 12 Jun 2022, 15:03 last edited by
                                      #25

                                      I have reported the problem with the OpenStreetMap to the developers.

                                      Always willing to help if I can.
                                      Triumph Tiger 1200 XRT called Tina.
                                      MRA Navigation Next and SilverFox B8J bar buttons.
                                      Quadlock wireless mount for IPhone 11.
                                      Cardo Scala Packtalk Bold.
                                      TomTom Rider 500. (In the cupboard now)

                                      1 Reply Last reply
                                      1
                                      • undefined Offline
                                        undefined Offline
                                        Nick Carthew
                                        RouteXpert
                                        wrote on 12 Jun 2022, 15:05 last edited by
                                        #26

                                        The OpenStreetMap will be operational again shortly.

                                        Always willing to help if I can.
                                        Triumph Tiger 1200 XRT called Tina.
                                        MRA Navigation Next and SilverFox B8J bar buttons.
                                        Quadlock wireless mount for IPhone 11.
                                        Cardo Scala Packtalk Bold.
                                        TomTom Rider 500. (In the cupboard now)

                                        1 Reply Last reply
                                        0
                                        • undefined Matias Arnó Ibarz 0
                                          12 Jun 2022, 12:11

                                          @jack-van-tilburg said in track between waypoints is not showing:

                                          @matias-arnó-ibarz-0
                                          I don't understand what's going on here.
                                          With Opens Street Map (OSM) I don't see a route line.
                                          I see that with TomTom and Here map.
                                          This is food for a technician. Possibly an issue with OSM?

                                          Es posible que sea un problema de servidor..... hasta ayer funcionó bien, pude hacer rutas, pero hoy al querer continuar ya no funcionaba.....
                                          Una solución, por favor....!!

                                          undefined Offline
                                          undefined Offline
                                          Steve Lynch
                                          Valued contributor
                                          wrote on 12 Jun 2022, 15:19 last edited by
                                          #27

                                          @matias-arnó-ibarz-0

                                          OSM is now showing the route line for me.

                                          You don’t stop riding when you get old, you get old when you stop riding.

                                          undefined 1 Reply Last reply 12 Jun 2022, 16:19
                                          0
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