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  3. track between waypoints is not showing

track between waypoints is not showing

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  • Andrew 15undefined Andrew 15

    Hi,

    i have a 6000 mile route saved on my account but the black line showing which roads ill be taking is no longer showing. it has been like this for a week now? is this a bug that is getting fixed?

    Thanks

    Steve Lynchundefined Offline
    Steve Lynchundefined Offline
    Steve Lynch
    Valued contributor
    wrote on last edited by Steve Lynch
    #3

    @andrew-15

    You could check the “Route Line Transparency” in the Toolkit and make sure it is not set to 100%.

    You don’t stop riding when you get old, you get old when you stop riding.

    Andrew 15undefined 1 Reply Last reply
    1
    • Jack van Tilburgundefined Jack van Tilburg

      @andrew-15
      Can you post a link of the route here?
      Do you use MRA RoutePlanner or MRA Mobile app?
      Don't forget to make the route status "public".

      Andrew 15undefined Offline
      Andrew 15undefined Offline
      Andrew 15
      wrote on last edited by
      #4

      @jack-van-tilburg

      Hi Jack,

      https://www.myrouteapp.com/route/open/6156185

      does that work?

      Nick Carthewundefined 1 Reply Last reply
      0
      • Steve Lynchundefined Steve Lynch

        @andrew-15

        You could check the “Route Line Transparency” in the Toolkit and make sure it is not set to 100%.

        Andrew 15undefined Offline
        Andrew 15undefined Offline
        Andrew 15
        wrote on last edited by
        #5

        @steve-lynch

        Thanks Steve,

        I have checked this and it is at 100%

        Jack van Tilburgundefined 2 Replies Last reply
        0
        • Andrew 15undefined Andrew 15

          @jack-van-tilburg

          Hi Jack,

          https://www.myrouteapp.com/route/open/6156185

          does that work?

          Nick Carthewundefined Offline
          Nick Carthewundefined Offline
          Nick Carthew
          RouteXpert
          wrote on last edited by
          #6

          @andrew-15 The track line is visible for me.

          5FB53EA0-65A7-4E20-B3EE-7F5E765B8D12.png

          Always willing to help if I can.
          Triumph Tiger 1200 XRT called Tina.
          MRA Navigation Next and SilverFox B8J bar buttons.
          Quadlock wireless mount for IPhone 11.
          Cardo Scala Packtalk Bold.
          TomTom Rider 500. (In the cupboard now)

          Andrew 15undefined 1 Reply Last reply
          0
          • Andrew 15undefined Andrew 15

            @steve-lynch

            Thanks Steve,

            I have checked this and it is at 100%

            Jack van Tilburgundefined Offline
            Jack van Tilburgundefined Offline
            Jack van Tilburg
            wrote on last edited by
            #7

            @andrew-15 said in track between waypoints is not showing:

            @steve-lynch

            Thanks Steve,

            I have checked this and it is at 100%

            So the problem is solved?
            Because 100% is totally transparent and invisible.
            I myself have Transparency at 20%.

            1 Reply Last reply
            0
            • Nick Carthewundefined Nick Carthew

              @andrew-15 The track line is visible for me.

              5FB53EA0-65A7-4E20-B3EE-7F5E765B8D12.png

              Andrew 15undefined Offline
              Andrew 15undefined Offline
              Andrew 15
              wrote on last edited by
              #8

              @nick-carthew haha, this is so strange becuase that black line is totally not ! there when i go in.

              Perhaps is the web browser i am using???

              Capture.PNG

              Andrew 15undefined 1 Reply Last reply
              0
              • Andrew 15undefined Andrew 15

                @nick-carthew haha, this is so strange becuase that black line is totally not ! there when i go in.

                Perhaps is the web browser i am using???

                Capture.PNG

                Andrew 15undefined Offline
                Andrew 15undefined Offline
                Andrew 15
                wrote on last edited by
                #9

                @andrew-15 Ive tried on chrome and mozilla firefox and still cannot see the black line.

                are you two gold members?

                Nick Carthewundefined 2 Replies Last reply
                0
                • Andrew 15undefined Andrew 15

                  @steve-lynch

                  Thanks Steve,

                  I have checked this and it is at 100%

                  Jack van Tilburgundefined Offline
                  Jack van Tilburgundefined Offline
                  Jack van Tilburg
                  wrote on last edited by
                  #10

                  @andrew-15 said in track between waypoints is not showing:

                  I have checked this and it is at 100%

                  Did you change transparency to 20%?

                  1 Reply Last reply
                  0
                  • Andrew 15undefined Andrew 15

                    @andrew-15 Ive tried on chrome and mozilla firefox and still cannot see the black line.

                    are you two gold members?

                    Nick Carthewundefined Offline
                    Nick Carthewundefined Offline
                    Nick Carthew
                    RouteXpert
                    wrote on last edited by
                    #11

                    @andrew-15 Yes, I have a gold account. I will test your route on my PC now.

                    Always willing to help if I can.
                    Triumph Tiger 1200 XRT called Tina.
                    MRA Navigation Next and SilverFox B8J bar buttons.
                    Quadlock wireless mount for IPhone 11.
                    Cardo Scala Packtalk Bold.
                    TomTom Rider 500. (In the cupboard now)

                    1 Reply Last reply
                    0
                    • Andrew 15undefined Andrew 15

                      Hi,

                      i have a 6000 mile route saved on my account but the black line showing which roads ill be taking is no longer showing. it has been like this for a week now? is this a bug that is getting fixed?

                      Thanks

                      Steve Lynchundefined Offline
                      Steve Lynchundefined Offline
                      Steve Lynch
                      Valued contributor
                      wrote on last edited by Steve Lynch
                      #12

                      @andrew-15

                      Maybe you misread my post.
                      “You could check the “Route Line Transparency” in the Toolkit and make sure it is not set to 100%.”

                      As Jack said , 100% means the route line is completely transparent as in not visible.

                      You don’t stop riding when you get old, you get old when you stop riding.

                      1 Reply Last reply
                      0
                      • Andrew 15undefined Andrew 15

                        @andrew-15 Ive tried on chrome and mozilla firefox and still cannot see the black line.

                        are you two gold members?

                        Nick Carthewundefined Offline
                        Nick Carthewundefined Offline
                        Nick Carthew
                        RouteXpert
                        wrote on last edited by Nick Carthew
                        #13

                        @andrew-15 I have opened your route on my PC using my Gold account and my Basic test account. Both accounts show the track line using Chrome. I would check what Jack and Steve have mentioned about route line transparency.

                        e73c9905-58b6-44a3-906c-fe013cf25931-image.png

                        Always willing to help if I can.
                        Triumph Tiger 1200 XRT called Tina.
                        MRA Navigation Next and SilverFox B8J bar buttons.
                        Quadlock wireless mount for IPhone 11.
                        Cardo Scala Packtalk Bold.
                        TomTom Rider 500. (In the cupboard now)

                        1 Reply Last reply
                        0
                        • Andrew 15undefined Andrew 15

                          Hi,

                          i have a 6000 mile route saved on my account but the black line showing which roads ill be taking is no longer showing. it has been like this for a week now? is this a bug that is getting fixed?

                          Thanks

                          Steve Lynchundefined Offline
                          Steve Lynchundefined Offline
                          Steve Lynch
                          Valued contributor
                          wrote on last edited by
                          #14

                          @andrew-15

                          Do not set the transparency to 100%

                          Do not set to100.jpg

                          You don’t stop riding when you get old, you get old when you stop riding.

                          Andrew 15undefined 1 Reply Last reply
                          0
                          • Steve Lynchundefined Steve Lynch

                            @andrew-15

                            Do not set the transparency to 100%

                            Do not set to100.jpg

                            Andrew 15undefined Offline
                            Andrew 15undefined Offline
                            Andrew 15
                            wrote on last edited by
                            #15

                            @steve-lynch Well aren't I embarrassed!

                            that was the issue all along.

                            i cannot believe it was that, im so stupid.

                            Thank you all for your patience and taking the time to talk me through it. it was really stressing me out 🤦

                            Steve Lynchundefined 1 Reply Last reply
                            1
                            • Andrew 15undefined Andrew 15

                              @steve-lynch Well aren't I embarrassed!

                              that was the issue all along.

                              i cannot believe it was that, im so stupid.

                              Thank you all for your patience and taking the time to talk me through it. it was really stressing me out 🤦

                              Steve Lynchundefined Offline
                              Steve Lynchundefined Offline
                              Steve Lynch
                              Valued contributor
                              wrote on last edited by
                              #16

                              @andrew-15
                              No problem Andrew.
                              Enjoy your trip.

                              You don’t stop riding when you get old, you get old when you stop riding.

                              1 Reply Last reply
                              0
                              • Nick Carthewundefined Offline
                                Nick Carthewundefined Offline
                                Nick Carthew
                                RouteXpert
                                wrote on last edited by
                                #17

                                @Andrew-15 We all learn from our mistakes. I bet you don’t make the same mistake again 😅 Enjoy your tour 👍🏼

                                Always willing to help if I can.
                                Triumph Tiger 1200 XRT called Tina.
                                MRA Navigation Next and SilverFox B8J bar buttons.
                                Quadlock wireless mount for IPhone 11.
                                Cardo Scala Packtalk Bold.
                                TomTom Rider 500. (In the cupboard now)

                                Matias Arnó Ibarz 0undefined 1 Reply Last reply
                                0
                                • Nick Carthewundefined Nick Carthew

                                  @Andrew-15 We all learn from our mistakes. I bet you don’t make the same mistake again 😅 Enjoy your tour 👍🏼

                                  Matias Arnó Ibarz 0undefined Offline
                                  Matias Arnó Ibarz 0undefined Offline
                                  Matias Arnó Ibarz 0
                                  wrote on last edited by
                                  #18

                                  @nick-carthew
                                  A mi, me pasa exactamente lo mismo, y tengo el % de transparencia al 20%.....
                                  Alguien puede ayudarme.??
                                  Gracias.

                                  Jack van Tilburgundefined 1 Reply Last reply
                                  0
                                  • Matias Arnó Ibarz 0undefined Matias Arnó Ibarz 0

                                    @nick-carthew
                                    A mi, me pasa exactamente lo mismo, y tengo el % de transparencia al 20%.....
                                    Alguien puede ayudarme.??
                                    Gracias.

                                    Jack van Tilburgundefined Offline
                                    Jack van Tilburgundefined Offline
                                    Jack van Tilburg
                                    wrote on last edited by
                                    #19

                                    @matias-arnó-ibarz-0 said in track between waypoints is not showing:

                                    A mi, me pasa exactamente lo mismo, y tengo el % de transparencia al 20%.....
                                    Alguien puede ayudarme.??
                                    Gracias.

                                    Please post a link to your route.
                                    Don't forget to set the privacy setting to 'public'.

                                    Matias Arnó Ibarz 0undefined 1 Reply Last reply
                                    0
                                    • Jack van Tilburgundefined Jack van Tilburg

                                      @matias-arnó-ibarz-0 said in track between waypoints is not showing:

                                      A mi, me pasa exactamente lo mismo, y tengo el % de transparencia al 20%.....
                                      Alguien puede ayudarme.??
                                      Gracias.

                                      Please post a link to your route.
                                      Don't forget to set the privacy setting to 'public'.

                                      Matias Arnó Ibarz 0undefined Offline
                                      Matias Arnó Ibarz 0undefined Offline
                                      Matias Arnó Ibarz 0
                                      wrote on last edited by
                                      #20

                                      @jack-van-tilburg

                                      https://www.myrouteapp.com/route/open/6163803

                                      Jack van Tilburgundefined 1 Reply Last reply
                                      0
                                      • Matias Arnó Ibarz 0undefined Matias Arnó Ibarz 0

                                        @jack-van-tilburg

                                        https://www.myrouteapp.com/route/open/6163803

                                        Jack van Tilburgundefined Offline
                                        Jack van Tilburgundefined Offline
                                        Jack van Tilburg
                                        wrote on last edited by Jack van Tilburg
                                        #21

                                        @matias-arnó-ibarz-0
                                        I don't understand what's going on here.
                                        With OpenStreetMap (OSM) I don't see a route line.
                                        I see that with TomTom and Here map.
                                        This is food for a technician. Possibly an issue with OSM?

                                        Matias Arnó Ibarz 0undefined Jack van Tilburgundefined 2 Replies Last reply
                                        0
                                        • Jack van Tilburgundefined Jack van Tilburg

                                          @matias-arnó-ibarz-0
                                          I don't understand what's going on here.
                                          With OpenStreetMap (OSM) I don't see a route line.
                                          I see that with TomTom and Here map.
                                          This is food for a technician. Possibly an issue with OSM?

                                          Matias Arnó Ibarz 0undefined Offline
                                          Matias Arnó Ibarz 0undefined Offline
                                          Matias Arnó Ibarz 0
                                          wrote on last edited by
                                          #22

                                          @jack-van-tilburg said in track between waypoints is not showing:

                                          @matias-arnó-ibarz-0
                                          I don't understand what's going on here.
                                          With Opens Street Map (OSM) I don't see a route line.
                                          I see that with TomTom and Here map.
                                          This is food for a technician. Possibly an issue with OSM?

                                          Es posible que sea un problema de servidor..... hasta ayer funcionó bien, pude hacer rutas, pero hoy al querer continuar ya no funcionaba.....
                                          Una solución, por favor....!!

                                          Steve Lynchundefined 1 Reply Last reply
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