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  3. track between waypoints is not showing

track between waypoints is not showing

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  • Nick Carthewundefined Nick Carthew

    @andrew-15 The track line is visible for me.

    5FB53EA0-65A7-4E20-B3EE-7F5E765B8D12.png

    Andrew 15undefined Offline
    Andrew 15undefined Offline
    Andrew 15
    wrote on last edited by
    #8

    @nick-carthew haha, this is so strange becuase that black line is totally not ! there when i go in.

    Perhaps is the web browser i am using???

    Capture.PNG

    Andrew 15undefined 1 Reply Last reply
    0
    • Andrew 15undefined Andrew 15

      @nick-carthew haha, this is so strange becuase that black line is totally not ! there when i go in.

      Perhaps is the web browser i am using???

      Capture.PNG

      Andrew 15undefined Offline
      Andrew 15undefined Offline
      Andrew 15
      wrote on last edited by
      #9

      @andrew-15 Ive tried on chrome and mozilla firefox and still cannot see the black line.

      are you two gold members?

      Nick Carthewundefined 2 Replies Last reply
      0
      • Andrew 15undefined Andrew 15

        @steve-lynch

        Thanks Steve,

        I have checked this and it is at 100%

        Jack van Tilburgundefined Offline
        Jack van Tilburgundefined Offline
        Jack van Tilburg
        wrote on last edited by
        #10

        @andrew-15 said in track between waypoints is not showing:

        I have checked this and it is at 100%

        Did you change transparency to 20%?

        1 Reply Last reply
        0
        • Andrew 15undefined Andrew 15

          @andrew-15 Ive tried on chrome and mozilla firefox and still cannot see the black line.

          are you two gold members?

          Nick Carthewundefined Offline
          Nick Carthewundefined Offline
          Nick Carthew
          RouteXpert
          wrote on last edited by
          #11

          @andrew-15 Yes, I have a gold account. I will test your route on my PC now.

          Always willing to help if I can.
          Triumph Tiger 1200 XRT called Tina.
          MRA Navigation Next and SilverFox B8J bar buttons.
          Quadlock wireless mount for IPhone 11.
          Cardo Scala Packtalk Bold.
          TomTom Rider 500. (In the cupboard now)

          1 Reply Last reply
          0
          • Andrew 15undefined Andrew 15

            Hi,

            i have a 6000 mile route saved on my account but the black line showing which roads ill be taking is no longer showing. it has been like this for a week now? is this a bug that is getting fixed?

            Thanks

            Steve Lynchundefined Offline
            Steve Lynchundefined Offline
            Steve Lynch
            Valued contributor
            wrote on last edited by Steve Lynch
            #12

            @andrew-15

            Maybe you misread my post.
            “You could check the “Route Line Transparency” in the Toolkit and make sure it is not set to 100%.”

            As Jack said , 100% means the route line is completely transparent as in not visible.

            You don’t stop riding when you get old, you get old when you stop riding.

            1 Reply Last reply
            0
            • Andrew 15undefined Andrew 15

              @andrew-15 Ive tried on chrome and mozilla firefox and still cannot see the black line.

              are you two gold members?

              Nick Carthewundefined Offline
              Nick Carthewundefined Offline
              Nick Carthew
              RouteXpert
              wrote on last edited by Nick Carthew
              #13

              @andrew-15 I have opened your route on my PC using my Gold account and my Basic test account. Both accounts show the track line using Chrome. I would check what Jack and Steve have mentioned about route line transparency.

              e73c9905-58b6-44a3-906c-fe013cf25931-image.png

              Always willing to help if I can.
              Triumph Tiger 1200 XRT called Tina.
              MRA Navigation Next and SilverFox B8J bar buttons.
              Quadlock wireless mount for IPhone 11.
              Cardo Scala Packtalk Bold.
              TomTom Rider 500. (In the cupboard now)

              1 Reply Last reply
              0
              • Andrew 15undefined Andrew 15

                Hi,

                i have a 6000 mile route saved on my account but the black line showing which roads ill be taking is no longer showing. it has been like this for a week now? is this a bug that is getting fixed?

                Thanks

                Steve Lynchundefined Offline
                Steve Lynchundefined Offline
                Steve Lynch
                Valued contributor
                wrote on last edited by
                #14

                @andrew-15

                Do not set the transparency to 100%

                Do not set to100.jpg

                You don’t stop riding when you get old, you get old when you stop riding.

                Andrew 15undefined 1 Reply Last reply
                0
                • Steve Lynchundefined Steve Lynch

                  @andrew-15

                  Do not set the transparency to 100%

                  Do not set to100.jpg

                  Andrew 15undefined Offline
                  Andrew 15undefined Offline
                  Andrew 15
                  wrote on last edited by
                  #15

                  @steve-lynch Well aren't I embarrassed!

                  that was the issue all along.

                  i cannot believe it was that, im so stupid.

                  Thank you all for your patience and taking the time to talk me through it. it was really stressing me out 🤦

                  Steve Lynchundefined 1 Reply Last reply
                  1
                  • Andrew 15undefined Andrew 15

                    @steve-lynch Well aren't I embarrassed!

                    that was the issue all along.

                    i cannot believe it was that, im so stupid.

                    Thank you all for your patience and taking the time to talk me through it. it was really stressing me out 🤦

                    Steve Lynchundefined Offline
                    Steve Lynchundefined Offline
                    Steve Lynch
                    Valued contributor
                    wrote on last edited by
                    #16

                    @andrew-15
                    No problem Andrew.
                    Enjoy your trip.

                    You don’t stop riding when you get old, you get old when you stop riding.

                    1 Reply Last reply
                    0
                    • Nick Carthewundefined Offline
                      Nick Carthewundefined Offline
                      Nick Carthew
                      RouteXpert
                      wrote on last edited by
                      #17

                      @Andrew-15 We all learn from our mistakes. I bet you don’t make the same mistake again 😅 Enjoy your tour 👍🏼

                      Always willing to help if I can.
                      Triumph Tiger 1200 XRT called Tina.
                      MRA Navigation Next and SilverFox B8J bar buttons.
                      Quadlock wireless mount for IPhone 11.
                      Cardo Scala Packtalk Bold.
                      TomTom Rider 500. (In the cupboard now)

                      Matias Arnó Ibarz 0undefined 1 Reply Last reply
                      0
                      • Nick Carthewundefined Nick Carthew

                        @Andrew-15 We all learn from our mistakes. I bet you don’t make the same mistake again 😅 Enjoy your tour 👍🏼

                        Matias Arnó Ibarz 0undefined Offline
                        Matias Arnó Ibarz 0undefined Offline
                        Matias Arnó Ibarz 0
                        wrote on last edited by
                        #18

                        @nick-carthew
                        A mi, me pasa exactamente lo mismo, y tengo el % de transparencia al 20%.....
                        Alguien puede ayudarme.??
                        Gracias.

                        Jack van Tilburgundefined 1 Reply Last reply
                        0
                        • Matias Arnó Ibarz 0undefined Matias Arnó Ibarz 0

                          @nick-carthew
                          A mi, me pasa exactamente lo mismo, y tengo el % de transparencia al 20%.....
                          Alguien puede ayudarme.??
                          Gracias.

                          Jack van Tilburgundefined Offline
                          Jack van Tilburgundefined Offline
                          Jack van Tilburg
                          wrote on last edited by
                          #19

                          @matias-arnó-ibarz-0 said in track between waypoints is not showing:

                          A mi, me pasa exactamente lo mismo, y tengo el % de transparencia al 20%.....
                          Alguien puede ayudarme.??
                          Gracias.

                          Please post a link to your route.
                          Don't forget to set the privacy setting to 'public'.

                          Matias Arnó Ibarz 0undefined 1 Reply Last reply
                          0
                          • Jack van Tilburgundefined Jack van Tilburg

                            @matias-arnó-ibarz-0 said in track between waypoints is not showing:

                            A mi, me pasa exactamente lo mismo, y tengo el % de transparencia al 20%.....
                            Alguien puede ayudarme.??
                            Gracias.

                            Please post a link to your route.
                            Don't forget to set the privacy setting to 'public'.

                            Matias Arnó Ibarz 0undefined Offline
                            Matias Arnó Ibarz 0undefined Offline
                            Matias Arnó Ibarz 0
                            wrote on last edited by
                            #20

                            @jack-van-tilburg

                            https://www.myrouteapp.com/route/open/6163803

                            Jack van Tilburgundefined 1 Reply Last reply
                            0
                            • Matias Arnó Ibarz 0undefined Matias Arnó Ibarz 0

                              @jack-van-tilburg

                              https://www.myrouteapp.com/route/open/6163803

                              Jack van Tilburgundefined Offline
                              Jack van Tilburgundefined Offline
                              Jack van Tilburg
                              wrote on last edited by Jack van Tilburg
                              #21

                              @matias-arnó-ibarz-0
                              I don't understand what's going on here.
                              With OpenStreetMap (OSM) I don't see a route line.
                              I see that with TomTom and Here map.
                              This is food for a technician. Possibly an issue with OSM?

                              Matias Arnó Ibarz 0undefined Jack van Tilburgundefined 2 Replies Last reply
                              0
                              • Jack van Tilburgundefined Jack van Tilburg

                                @matias-arnó-ibarz-0
                                I don't understand what's going on here.
                                With OpenStreetMap (OSM) I don't see a route line.
                                I see that with TomTom and Here map.
                                This is food for a technician. Possibly an issue with OSM?

                                Matias Arnó Ibarz 0undefined Offline
                                Matias Arnó Ibarz 0undefined Offline
                                Matias Arnó Ibarz 0
                                wrote on last edited by
                                #22

                                @jack-van-tilburg said in track between waypoints is not showing:

                                @matias-arnó-ibarz-0
                                I don't understand what's going on here.
                                With Opens Street Map (OSM) I don't see a route line.
                                I see that with TomTom and Here map.
                                This is food for a technician. Possibly an issue with OSM?

                                Es posible que sea un problema de servidor..... hasta ayer funcionó bien, pude hacer rutas, pero hoy al querer continuar ya no funcionaba.....
                                Una solución, por favor....!!

                                Steve Lynchundefined 1 Reply Last reply
                                0
                                • Jack van Tilburgundefined Jack van Tilburg

                                  @matias-arnó-ibarz-0
                                  I don't understand what's going on here.
                                  With OpenStreetMap (OSM) I don't see a route line.
                                  I see that with TomTom and Here map.
                                  This is food for a technician. Possibly an issue with OSM?

                                  Jack van Tilburgundefined Offline
                                  Jack van Tilburgundefined Offline
                                  Jack van Tilburg
                                  wrote on last edited by
                                  #23

                                  @jack-van-tilburg said in track between waypoints is not showing:

                                  @matias-arnó-ibarz-0
                                  I don't understand what's going on here.
                                  With OpenStreetMap (OSM) I don't see a route line.
                                  I see that with TomTom and Here map.
                                  This is food for a technician. Possibly an issue with OSM?

                                  Also when creating a new route I don't see a line when using OSM.
                                  The calculation of the route also takes a very long time.

                                  James Blytheundefined 1 Reply Last reply
                                  0
                                  • Jack van Tilburgundefined Jack van Tilburg

                                    @jack-van-tilburg said in track between waypoints is not showing:

                                    @matias-arnó-ibarz-0
                                    I don't understand what's going on here.
                                    With OpenStreetMap (OSM) I don't see a route line.
                                    I see that with TomTom and Here map.
                                    This is food for a technician. Possibly an issue with OSM?

                                    Also when creating a new route I don't see a line when using OSM.
                                    The calculation of the route also takes a very long time.

                                    James Blytheundefined Offline
                                    James Blytheundefined Offline
                                    James Blythe
                                    wrote on last edited by
                                    #24

                                    @jack-van-tilburg

                                    Yes, having problems too. No track line showing. Transparency NOT set to 100%.
                                    These are routes that previously displayed fine. Running slow too.

                                    1 Reply Last reply
                                    0
                                    • Nick Carthewundefined Offline
                                      Nick Carthewundefined Offline
                                      Nick Carthew
                                      RouteXpert
                                      wrote on last edited by
                                      #25

                                      I have reported the problem with the OpenStreetMap to the developers.

                                      Always willing to help if I can.
                                      Triumph Tiger 1200 XRT called Tina.
                                      MRA Navigation Next and SilverFox B8J bar buttons.
                                      Quadlock wireless mount for IPhone 11.
                                      Cardo Scala Packtalk Bold.
                                      TomTom Rider 500. (In the cupboard now)

                                      1 Reply Last reply
                                      1
                                      • Nick Carthewundefined Offline
                                        Nick Carthewundefined Offline
                                        Nick Carthew
                                        RouteXpert
                                        wrote on last edited by
                                        #26

                                        The OpenStreetMap will be operational again shortly.

                                        Always willing to help if I can.
                                        Triumph Tiger 1200 XRT called Tina.
                                        MRA Navigation Next and SilverFox B8J bar buttons.
                                        Quadlock wireless mount for IPhone 11.
                                        Cardo Scala Packtalk Bold.
                                        TomTom Rider 500. (In the cupboard now)

                                        1 Reply Last reply
                                        0
                                        • Matias Arnó Ibarz 0undefined Matias Arnó Ibarz 0

                                          @jack-van-tilburg said in track between waypoints is not showing:

                                          @matias-arnó-ibarz-0
                                          I don't understand what's going on here.
                                          With Opens Street Map (OSM) I don't see a route line.
                                          I see that with TomTom and Here map.
                                          This is food for a technician. Possibly an issue with OSM?

                                          Es posible que sea un problema de servidor..... hasta ayer funcionó bien, pude hacer rutas, pero hoy al querer continuar ya no funcionaba.....
                                          Una solución, por favor....!!

                                          Steve Lynchundefined Offline
                                          Steve Lynchundefined Offline
                                          Steve Lynch
                                          Valued contributor
                                          wrote on last edited by
                                          #27

                                          @matias-arnó-ibarz-0

                                          OSM is now showing the route line for me.

                                          You don’t stop riding when you get old, you get old when you stop riding.

                                          Matias Arnó Ibarz 0undefined 1 Reply Last reply
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