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LAUNCH: upgrade waypoint menu

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  • undefined Offline
    undefined Offline
    MyRoute-app community
    Administrator
    wrote on 11 Oct 2021, 10:07 last edited by MyRoute-app community 10 Dec 2021, 11:38
    #1

    009c3424-62ce-4169-8145-495f88b18679-image.png
    At MyRoute-app we have been working on improving our app and we have made a major update. After thousands of feedback messages from users we have improved the visual language of the waypoint menu. We also added functionality that allows you to put photos to individual points in your route which makes it even more fun making routes.
    -- official internal announcement by MyRoute-app

    Attention Community,

    Today we've put the new waypoint menu live. As indicated in the official announcement above, we're very happy with the results and the way we've been able to adjust the experience of the Routeplanner to your feedback.

    Whilst not as 'grand' as the next MRA Navigation update or the upcoming Route library update, the improvement of the waypoint menu has been very important to us internally as well. The reason for this is that this is the first time that we've been able to push a project towards a deadline, keep it steady within aim, cut scope creep and announce the deadline several weeks in advance. Whilst this might sound a bit silly, after all, deadlines are meant to be met, it has been neigh impossible for us to announce deadlines in advance in the past without the risk of a formal apology somewhere around the corner.

    With the waypoint menu out of the way, the next update for the Routeplanner is the improved RouteXpert library which is aimed to go live at November 3rd.

    Kind regards,

    Timo Martosatiman
    Chief Operating Officer

    undefined 1 Reply Last reply 11 Oct 2021, 10:51
    0
    • undefined Offline
      undefined Offline
      Jack van Tilburg
      wrote on 11 Oct 2021, 10:24 last edited by
      #2

      A fantastic progress. Thanks for that!
      Unfortunately I can only test it on new routes because at the moment I can't open any existing routes. šŸ˜ž
      But the new route is looking good.

      1 Reply Last reply
      0
      • undefined MyRoute-app community
        11 Oct 2021, 10:07

        009c3424-62ce-4169-8145-495f88b18679-image.png
        At MyRoute-app we have been working on improving our app and we have made a major update. After thousands of feedback messages from users we have improved the visual language of the waypoint menu. We also added functionality that allows you to put photos to individual points in your route which makes it even more fun making routes.
        -- official internal announcement by MyRoute-app

        Attention Community,

        Today we've put the new waypoint menu live. As indicated in the official announcement above, we're very happy with the results and the way we've been able to adjust the experience of the Routeplanner to your feedback.

        Whilst not as 'grand' as the next MRA Navigation update or the upcoming Route library update, the improvement of the waypoint menu has been very important to us internally as well. The reason for this is that this is the first time that we've been able to push a project towards a deadline, keep it steady within aim, cut scope creep and announce the deadline several weeks in advance. Whilst this might sound a bit silly, after all, deadlines are meant to be met, it has been neigh impossible for us to announce deadlines in advance in the past without the risk of a formal apology somewhere around the corner.

        With the waypoint menu out of the way, the next update for the Routeplanner is the improved RouteXpert library which is aimed to go live at November 3rd.

        Kind regards,

        Timo Martosatiman
        Chief Operating Officer

        undefined Offline
        undefined Offline
        Pierre c
        wrote on 11 Oct 2021, 10:51 last edited by
        #3

        @Timo-Martosatiman-MRA Same problem for me. I'm creating a new route, but it doesn't work for the moment.

        1 Reply Last reply
        0
        • undefined Offline
          undefined Offline
          Jack van Tilburg
          wrote on 11 Oct 2021, 11:00 last edited by
          #4

          I registred a support ticket:
          #26917 Routes kunnen niet geopend worden

          1 Reply Last reply
          0
          • undefined Offline
            undefined Offline
            Martin White
            wrote on 11 Oct 2021, 11:25 last edited by
            #5

            I was having the same problem, the opening of my existing routes now works but I’m now getting the following error message:
            ā€œ HERE

            Something went wrong while calculating the route. Please make sure all waypoint are on roads and reachable using the selected transport mode and try again.ā€

            1 Reply Last reply
            0
            • undefined Offline
              undefined Offline
              MyRoute-app community
              Administrator
              wrote on 11 Oct 2021, 11:33 last edited by
              #6

              Hello everyone,

              We're trying to replicate the issue but are unable to do so. Could you try to share some links to those routes so that I can try to open it on my end, see if there's something going wrong there? Because as far as we can see everything is working as intended. Which means something somewhere went wrong.

              kind regards,

              Timo

              undefined undefined 2 Replies Last reply 11 Oct 2021, 12:09
              0
              • undefined Offline
                undefined Offline
                Hans van de Ven MR.MRA
                RouteXpert
                wrote on 11 Oct 2021, 11:55 last edited by
                #7

                Working fine here, with old routes`and new routes

                Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                1 Reply Last reply
                0
                • undefined MyRoute-app community
                  11 Oct 2021, 11:33

                  Hello everyone,

                  We're trying to replicate the issue but are unable to do so. Could you try to share some links to those routes so that I can try to open it on my end, see if there's something going wrong there? Because as far as we can see everything is working as intended. Which means something somewhere went wrong.

                  kind regards,

                  Timo

                  undefined Offline
                  undefined Offline
                  Pierre c
                  wrote on 11 Oct 2021, 12:09 last edited by
                  #8

                  @Timo-Martosatiman-MRA In fact, it all starts with an interruption in the line between two points. The route was missing but the waypoints were not. When I close and restart the route, it remains on standby and no longer opens.

                  1 Reply Last reply
                  0
                  • undefined MyRoute-app community
                    11 Oct 2021, 11:33

                    Hello everyone,

                    We're trying to replicate the issue but are unable to do so. Could you try to share some links to those routes so that I can try to open it on my end, see if there's something going wrong there? Because as far as we can see everything is working as intended. Which means something somewhere went wrong.

                    kind regards,

                    Timo

                    undefined Offline
                    undefined Offline
                    Jack van Tilburg
                    wrote on 11 Oct 2021, 12:10 last edited by Jack van Tilburg 10 Nov 2021, 12:14
                    #9

                    @Timo-Martosatiman-MRA
                    https://www.myrouteapp.com/nl/social/route/5327654?mode=share

                    Schermafbeelding 2021-10-11 om 14.12.59.png

                    undefined 1 Reply Last reply 11 Oct 2021, 14:25
                    0
                    • undefined Do not disturb
                      undefined Do not disturb
                      Reinhard-32
                      wrote on 11 Oct 2021, 13:11 last edited by Reinhard-32 10 Nov 2021, 13:20
                      #10

                      The same problem here. When I use the Openstreet map, then it works. I think the problem is related to the map which is used for calculation. And / or to the account.

                      D5CA38EB-5DBB-4E45-A191-D1CC88003A67.jpeg

                      Kindly regards
                      Reinhard

                      ZumoXT, Zumo 590, Montana 700i and Mac

                      1 Reply Last reply
                      0
                      • undefined Jack van Tilburg
                        11 Oct 2021, 12:10

                        @Timo-Martosatiman-MRA
                        https://www.myrouteapp.com/nl/social/route/5327654?mode=share

                        Schermafbeelding 2021-10-11 om 14.12.59.png

                        undefined Offline
                        undefined Offline
                        MyRoute-app community
                        Administrator
                        wrote on 11 Oct 2021, 14:25 last edited by
                        #11

                        @Jack-van-Tilburg

                        Tested your route both on MS Edge and Google Chrome, both load the routeplanner correctly and show the route. On chrome the loading took a little longer (a little strange, but nothing otherworldly) but the route loaded. How long have you waited? Do you see the blue web-loading bar on the top of your browser move at all?

                        @Reinhard-32 thank you very much for this info. While I can't reproduce this myself this will help our developers in the search for a solution.

                        Kind regards,

                        Timo

                        undefined undefined undefined 5 Replies Last reply 11 Oct 2021, 14:31
                        0
                        • undefined MyRoute-app community
                          11 Oct 2021, 14:25

                          @Jack-van-Tilburg

                          Tested your route both on MS Edge and Google Chrome, both load the routeplanner correctly and show the route. On chrome the loading took a little longer (a little strange, but nothing otherworldly) but the route loaded. How long have you waited? Do you see the blue web-loading bar on the top of your browser move at all?

                          @Reinhard-32 thank you very much for this info. While I can't reproduce this myself this will help our developers in the search for a solution.

                          Kind regards,

                          Timo

                          undefined Offline
                          undefined Offline
                          Jack van Tilburg
                          wrote on 11 Oct 2021, 14:31 last edited by
                          #12

                          @Timo-Martosatiman-MRA said in LAUNCH: upgrade waypoint menu:

                          blue web-loading bar on the top

                          Yep I see the blue web-loading bar on the top and it goes smoothly all the way to the right. But after that nothing happens.
                          So that's also the answer to your question how long do I wait.
                          So it doesn't matter, nothing happens.

                          1 Reply Last reply
                          0
                          • undefined MyRoute-app community
                            11 Oct 2021, 14:25

                            @Jack-van-Tilburg

                            Tested your route both on MS Edge and Google Chrome, both load the routeplanner correctly and show the route. On chrome the loading took a little longer (a little strange, but nothing otherworldly) but the route loaded. How long have you waited? Do you see the blue web-loading bar on the top of your browser move at all?

                            @Reinhard-32 thank you very much for this info. While I can't reproduce this myself this will help our developers in the search for a solution.

                            Kind regards,

                            Timo

                            undefined Offline
                            undefined Offline
                            Jack van Tilburg
                            wrote on 11 Oct 2021, 14:36 last edited by
                            #13

                            @Timo-Martosatiman-MRA
                            Also tested on my iPhone, with only 4G.
                            The routes don't load there either.

                            1 Reply Last reply
                            0
                            • undefined MyRoute-app community
                              11 Oct 2021, 14:25

                              @Jack-van-Tilburg

                              Tested your route both on MS Edge and Google Chrome, both load the routeplanner correctly and show the route. On chrome the loading took a little longer (a little strange, but nothing otherworldly) but the route loaded. How long have you waited? Do you see the blue web-loading bar on the top of your browser move at all?

                              @Reinhard-32 thank you very much for this info. While I can't reproduce this myself this will help our developers in the search for a solution.

                              Kind regards,

                              Timo

                              undefined Offline
                              undefined Offline
                              Jack van Tilburg
                              wrote on 11 Oct 2021, 14:50 last edited by
                              #14

                              @Timo-Martosatiman-MRA
                              Are you testing on a "stand-alone" computer?
                              Or is that computer connected in any way to a "MyRoute" (management) network?

                              1 Reply Last reply
                              0
                              • undefined MyRoute-app community
                                11 Oct 2021, 14:25

                                @Jack-van-Tilburg

                                Tested your route both on MS Edge and Google Chrome, both load the routeplanner correctly and show the route. On chrome the loading took a little longer (a little strange, but nothing otherworldly) but the route loaded. How long have you waited? Do you see the blue web-loading bar on the top of your browser move at all?

                                @Reinhard-32 thank you very much for this info. While I can't reproduce this myself this will help our developers in the search for a solution.

                                Kind regards,

                                Timo

                                undefined Offline
                                undefined Offline
                                Pierre c
                                wrote on 11 Oct 2021, 15:58 last edited by
                                #15

                                @Timo-Martosatiman-MRA For my part, the problem arose during the calculation at waypoint n ° 8. The road between points 4 and 5 has disappeared and nothing more happens. If I reload the page, no route appears anymore but the points are displayed ... If I open another normally calculated route, the route also does not appear as if the previous failure blocked any loading

                                1 Reply Last reply
                                0
                                • David Bonnerundefined Offline
                                  David Bonnerundefined Offline
                                  David Bonner
                                  wrote on 11 Oct 2021, 16:27 last edited by
                                  #16

                                  Neither Routes or Tracks load.... I have tried on computer (iMac) and phone (iPhone7), neither work.

                                  1 Reply Last reply
                                  0
                                  • undefined Offline
                                    undefined Offline
                                    Jack van Tilburg
                                    wrote on 11 Oct 2021, 16:28 last edited by
                                    #17

                                    I have now installed Google Chrome on my MacBook. With that browser I can open existing routes. But that is very slow.

                                    1 Reply Last reply
                                    0
                                    • undefined Do not disturb
                                      undefined Do not disturb
                                      Reinhard-32
                                      wrote on 11 Oct 2021, 17:17 last edited by
                                      #18

                                      At my I-Mac with Big sur and the safari browser I can't load routes. With the crome browser I can plan a route at the here map but the response is very slow. I think there is a big bug in the MRA System.

                                      Kindly regards
                                      Reinhard

                                      ZumoXT, Zumo 590, Montana 700i and Mac

                                      undefined 1 Reply Last reply 11 Oct 2021, 17:24
                                      0
                                      • undefined Reinhard-32
                                        11 Oct 2021, 17:17

                                        At my I-Mac with Big sur and the safari browser I can't load routes. With the crome browser I can plan a route at the here map but the response is very slow. I think there is a big bug in the MRA System.

                                        undefined Offline
                                        undefined Offline
                                        Jack van Tilburg
                                        wrote on 11 Oct 2021, 17:24 last edited by
                                        #19

                                        @Reinhard-32
                                        I wonder if there is a connection between the malfunction and the upgrade of the waypoint menu. šŸ˜ž

                                        undefined undefined 2 Replies Last reply 11 Oct 2021, 17:30
                                        0
                                        • undefined Jack van Tilburg
                                          11 Oct 2021, 17:24

                                          @Reinhard-32
                                          I wonder if there is a connection between the malfunction and the upgrade of the waypoint menu. šŸ˜ž

                                          undefined Do not disturb
                                          undefined Do not disturb
                                          Reinhard-32
                                          wrote on 11 Oct 2021, 17:30 last edited by
                                          #20

                                          @Jack-van-Tilburg MRA has added the new waypoints and I guess some other updates either.

                                          Kindly regards
                                          Reinhard

                                          ZumoXT, Zumo 590, Montana 700i and Mac

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