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Unable to calculate route

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Aiello antoninoundefined Aiello antonino

    I did some tests, I put it in airplane mode to recreate yesterday's situation and this is what comes out, 2 different behaviors if you change certain settings, but IMPOSSIBLE to be able to use the app if there is no signal

    With these settings
    f58165aa-98e6-43aa-a99a-0bb073091c94-image.png
    44e14d3c-8767-46b5-b29d-9630669b170a-image.png

    THIS HAPPENS

    3bbaf215-893a-4194-bfe6-84d15d25511e-image.png

    IF I CHANGE THE SETTINGS IN THE PHOTO BOX

    1eb12c35-b382-42ca-aee1-8367eb60360f-image.png
    f4ef0824-493d-4692-85b7-ad79c349ac95-image.png

    THIS HAPPENS

    66a26724-ee85-4fee-b24a-51e1db6d79b5-image.png

    So in these conditions, if I were to find myself somewhere (I'm planning a trip to Turkey and I don't know if I'll always have an internet connection) where there's no connection, I wouldn't be able to navigate with the app...

    Nick Carthewundefined Offline
    Nick Carthewundefined Offline
    Nick Carthew
    RouteXpert
    wrote last edited by
    #11

    @Aiello-antonino said in Unable to calculate route:

    I did some tests, I put it in airplane mode to recreate yesterday's situation

    So in these conditions, if I were to find myself somewhere (I'm planning a trip to Turkey and I don't know if I'll always have an internet connection) where there's no connection, I wouldn't be able to navigate with the app...

    You need 3 things to navigate offline.
    All of the offline maps that you will use.
    All of the routes should be synced
    Offline navigation selected in the functional section of Navigation settings.

    With all these in place you can navigate entirely offline without any data connection.

    Always willing to help if I can.
    Triumph Tiger 1200 XRT called Tina.
    MRA Navigation Next and SilverFox BJ8

    Aiello antoninoundefined 1 Reply Last reply
    0
    • Aiello antoninoundefined Aiello antonino

      I did some tests, I put it in airplane mode to recreate yesterday's situation and this is what comes out, 2 different behaviors if you change certain settings, but IMPOSSIBLE to be able to use the app if there is no signal

      With these settings
      f58165aa-98e6-43aa-a99a-0bb073091c94-image.png
      44e14d3c-8767-46b5-b29d-9630669b170a-image.png

      THIS HAPPENS

      3bbaf215-893a-4194-bfe6-84d15d25511e-image.png

      IF I CHANGE THE SETTINGS IN THE PHOTO BOX

      1eb12c35-b382-42ca-aee1-8367eb60360f-image.png
      f4ef0824-493d-4692-85b7-ad79c349ac95-image.png

      THIS HAPPENS

      66a26724-ee85-4fee-b24a-51e1db6d79b5-image.png

      So in these conditions, if I were to find myself somewhere (I'm planning a trip to Turkey and I don't know if I'll always have an internet connection) where there's no connection, I wouldn't be able to navigate with the app...

      Peter Zehentreiterundefined Offline
      Peter Zehentreiterundefined Offline
      Peter Zehentreiter
      wrote last edited by
      #12

      @Aiello-antonino I tried to recreate your problems, but was unable to get the error you mentioned.

      Please try the following settings; they work perfectly for me.

      Im currently in Germany and the Route I opened is in Italy, without any problems.

      You can see from the screenshot that this mobile phone is completely offline, without a SIM card and without Wi-Fi.

      Screenshot_20260112-212429.MyRoute-app.png Screenshot_20260112-212443.MyRoute-app.png Screenshot_20260112-212453.MyRoute-app.png Screenshot_20260112-212515.MyRoute-app.png Screenshot_20260112-212529.MyRoute-app.png Screenshot_20260112-212548.MyRoute-app.png Screenshot_20260112-212613.MyRoute-app.png

      BMW R 1250 GS
      MRA Navigation & SilverFox C1 Controller
      BMW Connected Ride Cradle
      Wunderlich USB Ladebox mit Quadlock
      Pixel 9 "online"
      SPC Universal mount
      Motorola Edge 40 "offline"
      Sena SLR 3
      Sena 50 R

      Aiello antoninoundefined 2 Replies Last reply
      0
      • Nick Carthewundefined Nick Carthew

        @Aiello-antonino said in Unable to calculate route:

        I did some tests, I put it in airplane mode to recreate yesterday's situation

        So in these conditions, if I were to find myself somewhere (I'm planning a trip to Turkey and I don't know if I'll always have an internet connection) where there's no connection, I wouldn't be able to navigate with the app...

        You need 3 things to navigate offline.
        All of the offline maps that you will use.
        All of the routes should be synced
        Offline navigation selected in the functional section of Navigation settings.

        With all these in place you can navigate entirely offline without any data connection.

        Aiello antoninoundefined Online
        Aiello antoninoundefined Online
        Aiello antonino
        wrote last edited by Aiello antonino
        #13

        @Nick-Carthew As you can see from the photos I did everything you write, I forgot to upload the photo where you can see that I have all the maps offline, but here it is...!

        1 Reply Last reply
        0
        • Peter Zehentreiterundefined Peter Zehentreiter

          @Aiello-antonino I tried to recreate your problems, but was unable to get the error you mentioned.

          Please try the following settings; they work perfectly for me.

          Im currently in Germany and the Route I opened is in Italy, without any problems.

          You can see from the screenshot that this mobile phone is completely offline, without a SIM card and without Wi-Fi.

          Screenshot_20260112-212429.MyRoute-app.png Screenshot_20260112-212443.MyRoute-app.png Screenshot_20260112-212453.MyRoute-app.png Screenshot_20260112-212515.MyRoute-app.png Screenshot_20260112-212529.MyRoute-app.png Screenshot_20260112-212548.MyRoute-app.png Screenshot_20260112-212613.MyRoute-app.png

          Aiello antoninoundefined Online
          Aiello antoninoundefined Online
          Aiello antonino
          wrote last edited by
          #14

          @Peter-Zehentreiter I just checked your settings and they are the same as mine in the various tests, but it doesn't work for me…
          d63595b1-9373-45f8-b398-d44c008222c6-image.png

          1 Reply Last reply
          0
          • Peter Zehentreiterundefined Peter Zehentreiter

            @Aiello-antonino I tried to recreate your problems, but was unable to get the error you mentioned.

            Please try the following settings; they work perfectly for me.

            Im currently in Germany and the Route I opened is in Italy, without any problems.

            You can see from the screenshot that this mobile phone is completely offline, without a SIM card and without Wi-Fi.

            Screenshot_20260112-212429.MyRoute-app.png Screenshot_20260112-212443.MyRoute-app.png Screenshot_20260112-212453.MyRoute-app.png Screenshot_20260112-212515.MyRoute-app.png Screenshot_20260112-212529.MyRoute-app.png Screenshot_20260112-212548.MyRoute-app.png Screenshot_20260112-212613.MyRoute-app.png

            Aiello antoninoundefined Online
            Aiello antoninoundefined Online
            Aiello antonino
            wrote last edited by Aiello antonino
            #15

            @Peter-Zehentreiter can you please try this route?
            https://www.myrouteapp.com/it/social/route/12491866?mode=share

            1 Reply Last reply
            0
            • M. Schrijverundefined Offline
              M. Schrijverundefined Offline
              M. Schrijver
              Valued contributor
              wrote last edited by
              #16

              Try to use Car modus instead of Motorcycle modus. See what's happens

              (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

              Aiello antoninoundefined 1 Reply Last reply
              0
              • Aiello antoninoundefined Online
                Aiello antoninoundefined Online
                Aiello antonino
                wrote last edited by Aiello antonino
                #17

                I don't understand...now it's working perfectly as I thought it should be...

                1 Reply Last reply
                0
                • M. Schrijverundefined M. Schrijver

                  Try to use Car modus instead of Motorcycle modus. See what's happens

                  Aiello antoninoundefined Online
                  Aiello antoninoundefined Online
                  Aiello antonino
                  wrote last edited by Aiello antonino
                  #18

                  @M.-Schrijver I didn't change anything and now it works...I don't know what to think...

                  1 Reply Last reply
                  0
                  • Aiello antoninoundefined Online
                    Aiello antoninoundefined Online
                    Aiello antonino
                    wrote last edited by Aiello antonino
                    #19

                    It's behaving very strangely. Although all the library's openings and paths are synced, it seems some aren't. The one I was trying earlier, which I linked to, started working, and I don't understand why. Now I'm trying to load others, but some work, and others don't... I just don't understand. I'll leave you with one that can't calculate the path at the moment. Could it be that I'm doing something wrong?
                    https://www.myrouteapp.com/it/social/route/558376?

                    Peter Zehentreiterundefined 1 Reply Last reply
                    0
                    • Aiello antoninoundefined Aiello antonino

                      It's behaving very strangely. Although all the library's openings and paths are synced, it seems some aren't. The one I was trying earlier, which I linked to, started working, and I don't understand why. Now I'm trying to load others, but some work, and others don't... I just don't understand. I'll leave you with one that can't calculate the path at the moment. Could it be that I'm doing something wrong?
                      https://www.myrouteapp.com/it/social/route/558376?

                      Peter Zehentreiterundefined Offline
                      Peter Zehentreiterundefined Offline
                      Peter Zehentreiter
                      wrote last edited by
                      #20

                      @Aiello-antonino Both routes you set up for us to test, work for me.

                      However, for the route “Villach/panoramica delle vette,” there is a note that routes with off-road points only work online.

                      I briefly checked your waypoints, and some of them are not correct on the line.

                      When setting your waypoints, you should also make sure not to place them in the middle of an intersection or roundabout, but rather after them.

                      Screenshot_20260113-051215.MyRoute-app.png Screenshot_20260113-051254.MyRoute-app.png Screenshot_20260113-051317.MyRoute-app.png Screenshot_20260113-051536.MyRoute-app.png Screenshot_20260113-051613.MyRoute-app.png Screenshot_20260113-051635.MyRoute-app.png Screenshot_20260113-051650.MyRoute-app.png Screenshot_20260113-051705.MyRoute-app.png

                      BMW R 1250 GS
                      MRA Navigation & SilverFox C1 Controller
                      BMW Connected Ride Cradle
                      Wunderlich USB Ladebox mit Quadlock
                      Pixel 9 "online"
                      SPC Universal mount
                      Motorola Edge 40 "offline"
                      Sena SLR 3
                      Sena 50 R

                      1 Reply Last reply
                      0
                      • Aiello antoninoundefined Online
                        Aiello antoninoundefined Online
                        Aiello antonino
                        wrote last edited by Aiello antonino
                        #21

                        Quando c’è stata la nota, dopo il percorso è partito anche se eri offline?

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