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Unable to calculate route

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Peter Zehentreiterundefined Peter Zehentreiter

    @Aiello-antonino I tried to recreate your problems, but was unable to get the error you mentioned.

    Please try the following settings; they work perfectly for me.

    Im currently in Germany and the Route I opened is in Italy, without any problems.

    You can see from the screenshot that this mobile phone is completely offline, without a SIM card and without Wi-Fi.

    Screenshot_20260112-212429.MyRoute-app.png Screenshot_20260112-212443.MyRoute-app.png Screenshot_20260112-212453.MyRoute-app.png Screenshot_20260112-212515.MyRoute-app.png Screenshot_20260112-212529.MyRoute-app.png Screenshot_20260112-212548.MyRoute-app.png Screenshot_20260112-212613.MyRoute-app.png

    Aiello antoninoundefined Online
    Aiello antoninoundefined Online
    Aiello antonino
    wrote last edited by
    #14

    @Peter-Zehentreiter I just checked your settings and they are the same as mine in the various tests, but it doesn't work for me…
    d63595b1-9373-45f8-b398-d44c008222c6-image.png

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    • Peter Zehentreiterundefined Peter Zehentreiter

      @Aiello-antonino I tried to recreate your problems, but was unable to get the error you mentioned.

      Please try the following settings; they work perfectly for me.

      Im currently in Germany and the Route I opened is in Italy, without any problems.

      You can see from the screenshot that this mobile phone is completely offline, without a SIM card and without Wi-Fi.

      Screenshot_20260112-212429.MyRoute-app.png Screenshot_20260112-212443.MyRoute-app.png Screenshot_20260112-212453.MyRoute-app.png Screenshot_20260112-212515.MyRoute-app.png Screenshot_20260112-212529.MyRoute-app.png Screenshot_20260112-212548.MyRoute-app.png Screenshot_20260112-212613.MyRoute-app.png

      Aiello antoninoundefined Online
      Aiello antoninoundefined Online
      Aiello antonino
      wrote last edited by Aiello antonino
      #15

      @Peter-Zehentreiter can you please try this route?
      https://www.myrouteapp.com/it/social/route/12491866?mode=share

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      • M. Schrijverundefined Offline
        M. Schrijverundefined Offline
        M. Schrijver
        Valued contributor
        wrote last edited by
        #16

        Try to use Car modus instead of Motorcycle modus. See what's happens

        (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

        Aiello antoninoundefined 1 Reply Last reply
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        • Aiello antoninoundefined Online
          Aiello antoninoundefined Online
          Aiello antonino
          wrote last edited by Aiello antonino
          #17

          I don't understand...now it's working perfectly as I thought it should be...

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          • M. Schrijverundefined M. Schrijver

            Try to use Car modus instead of Motorcycle modus. See what's happens

            Aiello antoninoundefined Online
            Aiello antoninoundefined Online
            Aiello antonino
            wrote last edited by Aiello antonino
            #18

            @M.-Schrijver I didn't change anything and now it works...I don't know what to think...

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            • Aiello antoninoundefined Online
              Aiello antoninoundefined Online
              Aiello antonino
              wrote last edited by Aiello antonino
              #19

              It's behaving very strangely. Although all the library's openings and paths are synced, it seems some aren't. The one I was trying earlier, which I linked to, started working, and I don't understand why. Now I'm trying to load others, but some work, and others don't... I just don't understand. I'll leave you with one that can't calculate the path at the moment. Could it be that I'm doing something wrong?
              https://www.myrouteapp.com/it/social/route/558376?

              Peter Zehentreiterundefined 1 Reply Last reply
              0
              • Aiello antoninoundefined Aiello antonino

                It's behaving very strangely. Although all the library's openings and paths are synced, it seems some aren't. The one I was trying earlier, which I linked to, started working, and I don't understand why. Now I'm trying to load others, but some work, and others don't... I just don't understand. I'll leave you with one that can't calculate the path at the moment. Could it be that I'm doing something wrong?
                https://www.myrouteapp.com/it/social/route/558376?

                Peter Zehentreiterundefined Online
                Peter Zehentreiterundefined Online
                Peter Zehentreiter
                wrote last edited by
                #20

                @Aiello-antonino Both routes you set up for us to test, work for me.

                However, for the route “Villach/panoramica delle vette,” there is a note that routes with off-road points only work online.

                I briefly checked your waypoints, and some of them are not correct on the line.

                When setting your waypoints, you should also make sure not to place them in the middle of an intersection or roundabout, but rather after them.

                Screenshot_20260113-051215.MyRoute-app.png Screenshot_20260113-051254.MyRoute-app.png Screenshot_20260113-051317.MyRoute-app.png Screenshot_20260113-051536.MyRoute-app.png Screenshot_20260113-051613.MyRoute-app.png Screenshot_20260113-051635.MyRoute-app.png Screenshot_20260113-051650.MyRoute-app.png Screenshot_20260113-051705.MyRoute-app.png

                BMW R 1250 GS
                MRA Navigation & SilverFox C1 Controller
                BMW Connected Ride Cradle
                Wunderlich USB Ladebox mit Quadlock
                Pixel 9 "online"
                SPC Universal mount
                Motorola Edge 40 "offline"
                Sena SLR 3
                Sena 50 R

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                • Aiello antoninoundefined Online
                  Aiello antoninoundefined Online
                  Aiello antonino
                  wrote last edited by Aiello antonino
                  #21

                  Quando c’è stata la nota, dopo il percorso è partito anche se eri offline?

                  Con Hennekensundefined Peter Zehentreiterundefined 2 Replies Last reply
                  0
                  • Aiello antoninoundefined Aiello antonino

                    So if you are in a place where there is no connection, even if there are offline maps, do you risk not being able to follow an itinerary because there is no connection?

                    Con Hennekensundefined Offline
                    Con Hennekensundefined Offline
                    Con Hennekens
                    Alpha tester
                    wrote last edited by
                    #22

                    @Aiello-antonino said in Unable to calculate route:

                    So if you are in a place where there is no connection, even if there are offline maps, do you risk not being able to follow an itinerary because there is no connection?

                    This is very explicitly NOT the case.
                    I will not repeat all that has been said by others, but solely what I said myself earlier:

                    It is not phone signal that is the problem here. You are probably too far away from any road for the app to decide where to start. Once you are at your bike or car, it will most likely just work. I get this also sometimes when in my backyard testing things.

                    I regularly are confronted with this issue, when testing things from the couch or in my backyard with a too large distance from any road. Lack of GPS signal could probably also cause this, or being on an uncharted road. In reality, where you start a route from within your car or near your bike that is actually ON a road, this will not happen.

                    I am just an enthusiastic MRA user, and hope you will be one too!

                    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                    Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

                    Aiello antoninoundefined 1 Reply Last reply
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                    • Aiello antoninoundefined Aiello antonino

                      Quando c’è stata la nota, dopo il percorso è partito anche se eri offline?

                      Con Hennekensundefined Offline
                      Con Hennekensundefined Offline
                      Con Hennekens
                      Alpha tester
                      wrote last edited by
                      #23

                      @Aiello-antonino, another thing to check is if you really have ALL segments of the needed maps offline. Sometimes it happens when a map update is interrupted, that some segments are skipped. So check your maps, and see if ALL needed segments have a checkmark.

                      I am just an enthusiastic MRA user, and hope you will be one too!

                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                      Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

                      1 Reply Last reply
                      0
                      • Aiello antoninoundefined Aiello antonino

                        Quando c’è stata la nota, dopo il percorso è partito anche se eri offline?

                        Peter Zehentreiterundefined Online
                        Peter Zehentreiterundefined Online
                        Peter Zehentreiter
                        wrote last edited by
                        #24

                        @Aiello-antonino said in Unable to calculate route:

                        Quando c’è stata la nota, dopo il percorso è partito anche se eri offline?

                        Yes the route started after the information!

                        And again the phone is completly offline, no simcard, no wifi.

                        BMW R 1250 GS
                        MRA Navigation & SilverFox C1 Controller
                        BMW Connected Ride Cradle
                        Wunderlich USB Ladebox mit Quadlock
                        Pixel 9 "online"
                        SPC Universal mount
                        Motorola Edge 40 "offline"
                        Sena SLR 3
                        Sena 50 R

                        1 Reply Last reply
                        1
                        • Con Hennekensundefined Con Hennekens

                          @Aiello-antonino said in Unable to calculate route:

                          So if you are in a place where there is no connection, even if there are offline maps, do you risk not being able to follow an itinerary because there is no connection?

                          This is very explicitly NOT the case.
                          I will not repeat all that has been said by others, but solely what I said myself earlier:

                          It is not phone signal that is the problem here. You are probably too far away from any road for the app to decide where to start. Once you are at your bike or car, it will most likely just work. I get this also sometimes when in my backyard testing things.

                          I regularly are confronted with this issue, when testing things from the couch or in my backyard with a too large distance from any road. Lack of GPS signal could probably also cause this, or being on an uncharted road. In reality, where you start a route from within your car or near your bike that is actually ON a road, this will not happen.

                          Aiello antoninoundefined Online
                          Aiello antoninoundefined Online
                          Aiello antonino
                          wrote last edited by Aiello antonino
                          #25

                          @Con-Hennekens As you say, however, it is not always like this, this is my route in Turkey, despite being very far, the 1º WP is igoumenitsa, the trip is calculated despite the ferry, and starting the navigation leaves... Yes, I don't understand what it can depend on, sometimes it works sometimes it doesn't... In the tests done I always had the maps downloaded on the device

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