Skip to content
  • Categories
  • Recent
  • Popular
  • Support
  • MyRoute-app
Collapse
Brand Logo

MRA Community Forum

  1. Home
  2. The MyRoute-app
  3. [App] Problems, Bugs and other Issues
  4. Unable to calculate route

Unable to calculate route

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
19 Posts 6 Posters 280 Views 4 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • Aiello antoninoundefined Offline
    Aiello antoninoundefined Offline
    Aiello antonino
    wrote last edited by
    #2

    Sorry, I thought I had translated...

    Today I went out for a ride, I had prepared an itinerary at home, which I synchronized with the app, I stop to eat, I stop browsing, when I finish eating, I'm about to leave, I restart the route and the app tells me IMPOSSIBLE TO CALCULATE THE ROUTE... It was an area where there was no phone signal, I also tried to activate offline navigation, I downloaded all the maps of Italy, shouldn't it browse even if there is no phone signal and data? I'll leave you some screenshots...

    1 Reply Last reply
    0
    • Aiello antoninoundefined Offline
      Aiello antoninoundefined Offline
      Aiello antonino
      wrote last edited by
      #3

      No one can give me a reason?

      Con Hennekensundefined 1 Reply Last reply
      0
      • Aiello antoninoundefined Aiello antonino

        No one can give me a reason?

        Con Hennekensundefined Offline
        Con Hennekensundefined Offline
        Con Hennekens
        Alpha tester
        wrote last edited by
        #4

        @Aiello-antonino, Don't be so impatient, most users are at work... πŸ˜‰

        It is not phone signal that is the problem here. You are probably too far away from any road for the app to decide where to start. Once you are at your bike or car, it will most likely just work. I get this also sometimes when in my backyard testing things.

        I am just an enthusiastic MRA user, and hope you will be one too!

        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

        Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

        1 Reply Last reply
        1
        • Aiello antoninoundefined Offline
          Aiello antoninoundefined Offline
          Aiello antonino
          wrote last edited by
          #5

          I thought that since I forgot to translate the text, no one would take it into account, thanks for the reply... Could it be because I had recalculation disabled?

          Con Hennekensundefined 1 Reply Last reply
          0
          • Aiello antoninoundefined Aiello antonino

            I thought that since I forgot to translate the text, no one would take it into account, thanks for the reply... Could it be because I had recalculation disabled?

            Con Hennekensundefined Offline
            Con Hennekensundefined Offline
            Con Hennekens
            Alpha tester
            wrote last edited by
            #6

            @Aiello-antonino, You can test that by enabling it πŸ˜‰
            But of course that should not matter, since no single route can be started without an initial calculation.

            I am just an enthusiastic MRA user, and hope you will be one too!

            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

            Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

            1 Reply Last reply
            0
            • Aiello antoninoundefined Offline
              Aiello antoninoundefined Offline
              Aiello antonino
              wrote last edited by
              #7

              So if you are in a place where there is no connection, even if there are offline maps, do you risk not being able to follow an itinerary because there is no connection?

              Marinus van Deudekomundefined 1 Reply Last reply
              0
              • Aiello antoninoundefined Aiello antonino

                So if you are in a place where there is no connection, even if there are offline maps, do you risk not being able to follow an itinerary because there is no connection?

                Marinus van Deudekomundefined Offline
                Marinus van Deudekomundefined Offline
                Marinus van Deudekom
                RouteXpert
                wrote last edited by
                #8

                @Aiello-antonino If you end up in a place where there's no internet available for you you can turn to navigating off line. Make shure that the sync. your routes is enabled so you can start those route anywhere

                Honda Goldwing GL1500,
                Honda Silverwing GL 650
                DMD2 T865X 8 inch Android tablet using MRA next for navigation
                Garmin XT sold
                Samsung S24FE mounted on a Quadlock and using Android Auto in my car

                1 Reply Last reply
                0
                • Aiello antoninoundefined Offline
                  Aiello antoninoundefined Offline
                  Aiello antonino
                  wrote last edited by
                  #9

                  Everything you write was already done when what I wrote happened...

                  1 Reply Last reply
                  0
                  • Aiello antoninoundefined Offline
                    Aiello antoninoundefined Offline
                    Aiello antonino
                    wrote last edited by Aiello antonino
                    #10

                    I did some tests, I put it in airplane mode to recreate yesterday's situation and this is what comes out, 2 different behaviors if you change certain settings, but IMPOSSIBLE to be able to use the app if there is no signal

                    With these settings
                    f58165aa-98e6-43aa-a99a-0bb073091c94-image.png
                    44e14d3c-8767-46b5-b29d-9630669b170a-image.png

                    THIS HAPPENS

                    3bbaf215-893a-4194-bfe6-84d15d25511e-image.png

                    IF I CHANGE THE SETTINGS IN THE PHOTO BOX

                    1eb12c35-b382-42ca-aee1-8367eb60360f-image.png
                    f4ef0824-493d-4692-85b7-ad79c349ac95-image.png

                    THIS HAPPENS

                    66a26724-ee85-4fee-b24a-51e1db6d79b5-image.png

                    So in these conditions, if I were to find myself somewhere (I'm planning a trip to Turkey and I don't know if I'll always have an internet connection) where there's no connection, I wouldn't be able to navigate with the app...

                    Nick Carthewundefined Peter Zehentreiterundefined 2 Replies Last reply
                    0
                    • Aiello antoninoundefined Aiello antonino

                      I did some tests, I put it in airplane mode to recreate yesterday's situation and this is what comes out, 2 different behaviors if you change certain settings, but IMPOSSIBLE to be able to use the app if there is no signal

                      With these settings
                      f58165aa-98e6-43aa-a99a-0bb073091c94-image.png
                      44e14d3c-8767-46b5-b29d-9630669b170a-image.png

                      THIS HAPPENS

                      3bbaf215-893a-4194-bfe6-84d15d25511e-image.png

                      IF I CHANGE THE SETTINGS IN THE PHOTO BOX

                      1eb12c35-b382-42ca-aee1-8367eb60360f-image.png
                      f4ef0824-493d-4692-85b7-ad79c349ac95-image.png

                      THIS HAPPENS

                      66a26724-ee85-4fee-b24a-51e1db6d79b5-image.png

                      So in these conditions, if I were to find myself somewhere (I'm planning a trip to Turkey and I don't know if I'll always have an internet connection) where there's no connection, I wouldn't be able to navigate with the app...

                      Nick Carthewundefined Online
                      Nick Carthewundefined Online
                      Nick Carthew
                      RouteXpert
                      wrote last edited by
                      #11

                      @Aiello-antonino said in Unable to calculate route:

                      I did some tests, I put it in airplane mode to recreate yesterday's situation

                      So in these conditions, if I were to find myself somewhere (I'm planning a trip to Turkey and I don't know if I'll always have an internet connection) where there's no connection, I wouldn't be able to navigate with the app...

                      You need 3 things to navigate offline.
                      All of the offline maps that you will use.
                      All of the routes should be synced
                      Offline navigation selected in the functional section of Navigation settings.

                      With all these in place you can navigate entirely offline without any data connection.

                      Always willing to help if I can.
                      Triumph Tiger 1200 XRT called Tina.
                      MRA Navigation Next and SilverFox BJ8

                      Aiello antoninoundefined 1 Reply Last reply
                      0
                      • Aiello antoninoundefined Aiello antonino

                        I did some tests, I put it in airplane mode to recreate yesterday's situation and this is what comes out, 2 different behaviors if you change certain settings, but IMPOSSIBLE to be able to use the app if there is no signal

                        With these settings
                        f58165aa-98e6-43aa-a99a-0bb073091c94-image.png
                        44e14d3c-8767-46b5-b29d-9630669b170a-image.png

                        THIS HAPPENS

                        3bbaf215-893a-4194-bfe6-84d15d25511e-image.png

                        IF I CHANGE THE SETTINGS IN THE PHOTO BOX

                        1eb12c35-b382-42ca-aee1-8367eb60360f-image.png
                        f4ef0824-493d-4692-85b7-ad79c349ac95-image.png

                        THIS HAPPENS

                        66a26724-ee85-4fee-b24a-51e1db6d79b5-image.png

                        So in these conditions, if I were to find myself somewhere (I'm planning a trip to Turkey and I don't know if I'll always have an internet connection) where there's no connection, I wouldn't be able to navigate with the app...

                        Peter Zehentreiterundefined Offline
                        Peter Zehentreiterundefined Offline
                        Peter Zehentreiter
                        wrote last edited by
                        #12

                        @Aiello-antonino I tried to recreate your problems, but was unable to get the error you mentioned.

                        Please try the following settings; they work perfectly for me.

                        Im currently in Germany and the Route I opened is in Italy, without any problems.

                        You can see from the screenshot that this mobile phone is completely offline, without a SIM card and without Wi-Fi.

                        Screenshot_20260112-212429.MyRoute-app.png Screenshot_20260112-212443.MyRoute-app.png Screenshot_20260112-212453.MyRoute-app.png Screenshot_20260112-212515.MyRoute-app.png Screenshot_20260112-212529.MyRoute-app.png Screenshot_20260112-212548.MyRoute-app.png Screenshot_20260112-212613.MyRoute-app.png

                        BMW R 1250 GS
                        MRA Navigation & SilverFox C1 Controller
                        BMW Connected Ride Cradle
                        Wunderlich USB Ladebox mit Quadlock
                        Pixel 9 "online"
                        SPC Universal mount
                        Motorola Edge 40 "offline"
                        Sena SLR 3
                        Sena 50 R

                        Aiello antoninoundefined 2 Replies Last reply
                        0
                        • Nick Carthewundefined Nick Carthew

                          @Aiello-antonino said in Unable to calculate route:

                          I did some tests, I put it in airplane mode to recreate yesterday's situation

                          So in these conditions, if I were to find myself somewhere (I'm planning a trip to Turkey and I don't know if I'll always have an internet connection) where there's no connection, I wouldn't be able to navigate with the app...

                          You need 3 things to navigate offline.
                          All of the offline maps that you will use.
                          All of the routes should be synced
                          Offline navigation selected in the functional section of Navigation settings.

                          With all these in place you can navigate entirely offline without any data connection.

                          Aiello antoninoundefined Offline
                          Aiello antoninoundefined Offline
                          Aiello antonino
                          wrote last edited by Aiello antonino
                          #13

                          @Nick-Carthew As you can see from the photos I did everything you write, I forgot to upload the photo where you can see that I have all the maps offline, but here it is...!

                          1 Reply Last reply
                          0
                          • Peter Zehentreiterundefined Peter Zehentreiter

                            @Aiello-antonino I tried to recreate your problems, but was unable to get the error you mentioned.

                            Please try the following settings; they work perfectly for me.

                            Im currently in Germany and the Route I opened is in Italy, without any problems.

                            You can see from the screenshot that this mobile phone is completely offline, without a SIM card and without Wi-Fi.

                            Screenshot_20260112-212429.MyRoute-app.png Screenshot_20260112-212443.MyRoute-app.png Screenshot_20260112-212453.MyRoute-app.png Screenshot_20260112-212515.MyRoute-app.png Screenshot_20260112-212529.MyRoute-app.png Screenshot_20260112-212548.MyRoute-app.png Screenshot_20260112-212613.MyRoute-app.png

                            Aiello antoninoundefined Offline
                            Aiello antoninoundefined Offline
                            Aiello antonino
                            wrote last edited by
                            #14

                            @Peter-Zehentreiter I just checked your settings and they are the same as mine in the various tests, but it doesn't work for me…
                            d63595b1-9373-45f8-b398-d44c008222c6-image.png

                            1 Reply Last reply
                            0
                            • Peter Zehentreiterundefined Peter Zehentreiter

                              @Aiello-antonino I tried to recreate your problems, but was unable to get the error you mentioned.

                              Please try the following settings; they work perfectly for me.

                              Im currently in Germany and the Route I opened is in Italy, without any problems.

                              You can see from the screenshot that this mobile phone is completely offline, without a SIM card and without Wi-Fi.

                              Screenshot_20260112-212429.MyRoute-app.png Screenshot_20260112-212443.MyRoute-app.png Screenshot_20260112-212453.MyRoute-app.png Screenshot_20260112-212515.MyRoute-app.png Screenshot_20260112-212529.MyRoute-app.png Screenshot_20260112-212548.MyRoute-app.png Screenshot_20260112-212613.MyRoute-app.png

                              Aiello antoninoundefined Offline
                              Aiello antoninoundefined Offline
                              Aiello antonino
                              wrote last edited by Aiello antonino
                              #15

                              @Peter-Zehentreiter can you please try this route?
                              https://www.myrouteapp.com/it/social/route/12491866?mode=share

                              1 Reply Last reply
                              0
                              • M. Schrijverundefined Offline
                                M. Schrijverundefined Offline
                                M. Schrijver
                                Valued contributor
                                wrote last edited by
                                #16

                                Try to use Car modus instead of Motorcycle modus. See what's happens

                                (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

                                Aiello antoninoundefined 1 Reply Last reply
                                0
                                • Aiello antoninoundefined Offline
                                  Aiello antoninoundefined Offline
                                  Aiello antonino
                                  wrote last edited by Aiello antonino
                                  #17

                                  I don't understand...now it's working perfectly as I thought it should be...

                                  1 Reply Last reply
                                  0
                                  • M. Schrijverundefined M. Schrijver

                                    Try to use Car modus instead of Motorcycle modus. See what's happens

                                    Aiello antoninoundefined Offline
                                    Aiello antoninoundefined Offline
                                    Aiello antonino
                                    wrote last edited by Aiello antonino
                                    #18

                                    @M.-Schrijver I didn't change anything and now it works...I don't know what to think...

                                    1 Reply Last reply
                                    0
                                    • Aiello antoninoundefined Offline
                                      Aiello antoninoundefined Offline
                                      Aiello antonino
                                      wrote last edited by Aiello antonino
                                      #19

                                      It's behaving very strangely. Although all the library's openings and paths are synced, it seems some aren't. The one I was trying earlier, which I linked to, started working, and I don't understand why. Now I'm trying to load others, but some work, and others don't... I just don't understand. I'll leave you with one that can't calculate the path at the moment. Could it be that I'm doing something wrong?
                                      https://www.myrouteapp.com/it/social/route/558376?

                                      1 Reply Last reply
                                      0
                                      Reply
                                      • Reply as topic
                                      Log in to reply
                                      • Oldest to Newest
                                      • Newest to Oldest
                                      • Most Votes


                                      ACTIVE USERS
                                      Aiello antoninoundefined
                                      Aiello antonino
                                      M. Schrijverundefined
                                      M. Schrijver
                                      Peter Zehentreiterundefined
                                      Peter Zehentreiter
                                      Nick Carthewundefined
                                      Nick Carthew
                                      Marinus van Deudekomundefined
                                      Marinus van Deudekom
                                      Con Hennekensundefined
                                      Con Hennekens
                                      POPULAR TOPICS
                                      • Unable to calculate route
                                        Aiello antoninoundefined
                                        Aiello antonino
                                        0
                                        19
                                        280

                                      • Absurd detours on the highway maps HERE
                                        Aiello antoninoundefined
                                        Aiello antonino
                                        0
                                        22
                                        412

                                      • Continuous freezing on Android Auto
                                        Corjan Meijerinkundefined
                                        Corjan Meijerink
                                        0
                                        16
                                        196
                                      MY GROUPS
                                      • Login

                                      • Login or register to search.
                                      • First post
                                        Last post
                                      0
                                      • Categories
                                      • Recent
                                      • Popular
                                      • Support
                                      • MyRoute-app