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  3. LAUNCH: upgrade waypoint menu

LAUNCH: upgrade waypoint menu

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  • MyRoute-app communityundefined MyRoute-app community

    @Jack-van-Tilburg

    Tested your route both on MS Edge and Google Chrome, both load the routeplanner correctly and show the route. On chrome the loading took a little longer (a little strange, but nothing otherworldly) but the route loaded. How long have you waited? Do you see the blue web-loading bar on the top of your browser move at all?

    @Reinhard-32 thank you very much for this info. While I can't reproduce this myself this will help our developers in the search for a solution.

    Kind regards,

    Timo

    Jack van Tilburgundefined Offline
    Jack van Tilburgundefined Offline
    Jack van Tilburg
    wrote on last edited by
    #13

    @Timo-Martosatiman-MRA
    Also tested on my iPhone, with only 4G.
    The routes don't load there either.

    1 Reply Last reply
    0
    • MyRoute-app communityundefined MyRoute-app community

      @Jack-van-Tilburg

      Tested your route both on MS Edge and Google Chrome, both load the routeplanner correctly and show the route. On chrome the loading took a little longer (a little strange, but nothing otherworldly) but the route loaded. How long have you waited? Do you see the blue web-loading bar on the top of your browser move at all?

      @Reinhard-32 thank you very much for this info. While I can't reproduce this myself this will help our developers in the search for a solution.

      Kind regards,

      Timo

      Jack van Tilburgundefined Offline
      Jack van Tilburgundefined Offline
      Jack van Tilburg
      wrote on last edited by
      #14

      @Timo-Martosatiman-MRA
      Are you testing on a "stand-alone" computer?
      Or is that computer connected in any way to a "MyRoute" (management) network?

      1 Reply Last reply
      0
      • MyRoute-app communityundefined MyRoute-app community

        @Jack-van-Tilburg

        Tested your route both on MS Edge and Google Chrome, both load the routeplanner correctly and show the route. On chrome the loading took a little longer (a little strange, but nothing otherworldly) but the route loaded. How long have you waited? Do you see the blue web-loading bar on the top of your browser move at all?

        @Reinhard-32 thank you very much for this info. While I can't reproduce this myself this will help our developers in the search for a solution.

        Kind regards,

        Timo

        Pierre cundefined Offline
        Pierre cundefined Offline
        Pierre c
        wrote on last edited by
        #15

        @Timo-Martosatiman-MRA For my part, the problem arose during the calculation at waypoint n ° 8. The road between points 4 and 5 has disappeared and nothing more happens. If I reload the page, no route appears anymore but the points are displayed ... If I open another normally calculated route, the route also does not appear as if the previous failure blocked any loading

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        0
        • David Bonnerundefined Offline
          David Bonnerundefined Offline
          David Bonner
          wrote on last edited by
          #16

          Neither Routes or Tracks load.... I have tried on computer (iMac) and phone (iPhone7), neither work.

          1 Reply Last reply
          0
          • Jack van Tilburgundefined Offline
            Jack van Tilburgundefined Offline
            Jack van Tilburg
            wrote on last edited by
            #17

            I have now installed Google Chrome on my MacBook. With that browser I can open existing routes. But that is very slow.

            1 Reply Last reply
            0
            • Reinhard-32undefined Offline
              Reinhard-32undefined Offline
              Reinhard-32
              wrote on last edited by
              #18

              At my I-Mac with Big sur and the safari browser I can't load routes. With the crome browser I can plan a route at the here map but the response is very slow. I think there is a big bug in the MRA System.

              Kindly regards
              Reinhard

              ZumoXT, Zumo 590, Montana 700i and Mac

              Jack van Tilburgundefined 1 Reply Last reply
              0
              • Reinhard-32undefined Reinhard-32

                At my I-Mac with Big sur and the safari browser I can't load routes. With the crome browser I can plan a route at the here map but the response is very slow. I think there is a big bug in the MRA System.

                Jack van Tilburgundefined Offline
                Jack van Tilburgundefined Offline
                Jack van Tilburg
                wrote on last edited by
                #19

                @Reinhard-32
                I wonder if there is a connection between the malfunction and the upgrade of the waypoint menu. 😞

                Reinhard-32undefined Steve 25undefined 2 Replies Last reply
                0
                • Jack van Tilburgundefined Jack van Tilburg

                  @Reinhard-32
                  I wonder if there is a connection between the malfunction and the upgrade of the waypoint menu. 😞

                  Reinhard-32undefined Offline
                  Reinhard-32undefined Offline
                  Reinhard-32
                  wrote on last edited by
                  #20

                  @Jack-van-Tilburg MRA has added the new waypoints and I guess some other updates either.

                  Kindly regards
                  Reinhard

                  ZumoXT, Zumo 590, Montana 700i and Mac

                  1 Reply Last reply
                  0
                  • Tony 13undefined Offline
                    Tony 13undefined Offline
                    Tony 13
                    wrote on last edited by
                    #21

                    Hi
                    I am getting the same problem on Firefox, but on Android is OK. any old route more than two waypoints long is not loading or failing.
                    Tony

                    1 Reply Last reply
                    0
                    • Reinhard-32undefined Offline
                      Reinhard-32undefined Offline
                      Reinhard-32
                      wrote on last edited by
                      #22

                      I have tested MRA in at a Windows 10 computer with the chrome browser. I works but not smooth.

                      Kindly regards
                      Reinhard

                      ZumoXT, Zumo 590, Montana 700i and Mac

                      1 Reply Last reply
                      0
                      • MyRoute-app communityundefined MyRoute-app community

                        @Jack-van-Tilburg

                        Tested your route both on MS Edge and Google Chrome, both load the routeplanner correctly and show the route. On chrome the loading took a little longer (a little strange, but nothing otherworldly) but the route loaded. How long have you waited? Do you see the blue web-loading bar on the top of your browser move at all?

                        @Reinhard-32 thank you very much for this info. While I can't reproduce this myself this will help our developers in the search for a solution.

                        Kind regards,

                        Timo

                        Steve Lynchundefined Offline
                        Steve Lynchundefined Offline
                        Steve Lynch
                        wrote on last edited by
                        #23

                        @Timo-Martosatiman-MRA

                        Tested on iOS iPAD Pro using Chrome and Safari.
                        Existing Routes are not loading for Here Map.

                        “RS6 Rykas Loop” is a Public Route
                        https://www.myrouteapp.com/en/social/route/3937795?mode=share

                        “RS6 Waterfall Walk Safe Route” is a Public Route.
                        This is set to OpenStreetMap uses the Offroad mode
                        Transport Mode is “by foot”

                        This route does open immediately.
                        https://www.myrouteapp.com/en/social/route/5224950?mode=share

                        Same as above using the iOS MyRoute Application

                        Samsung S10 5G using the App
                        “RS6 Rykas Loop” opens in about 7 Seconds
                        “RS6 Waterfall Walk Safe Route” opens instantly.

                        MS Surface Pro 4

                        “RS6 Rykas Loop” opens in about 7 Seconds.
                        “RS6 Waterfall Walk Safe Route” opens instantly.

                        You don’t stop riding when you get old, you get old when you stop riding.

                        1 Reply Last reply
                        0
                        • MotorradTeam Mannheimundefined Offline
                          MotorradTeam Mannheimundefined Offline
                          MotorradTeam Mannheim
                          wrote on last edited by
                          #24

                          I have tested MRA with WIN 10 and edge browser (version 94.0.992.38 (official build) (64-bit)). it works. Even the favorites are there.
                          Tested with an "old" route with 143 waypoints over 3120km.
                          (https://www.myrouteapp.com/de/social/route/4825168?mode=share)
                          it works smooth

                          It doesn't work with Firefox 92.01
                          Markus

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                          0
                          • Jack van Tilburgundefined Jack van Tilburg

                            @Reinhard-32
                            I wonder if there is a connection between the malfunction and the upgrade of the waypoint menu. 😞

                            Steve 25undefined Offline
                            Steve 25undefined Offline
                            Steve 25
                            wrote on last edited by
                            #25

                            @Jack-van-Tilburg said in LAUNCH: upgrade waypoint menu:

                            @Reinhard-32
                            I wonder if there is a connection between the malfunction and the upgrade of the waypoint menu. 😞

                            I'm also unable to load any existing routes since this upgrade. I run MacBook Pro and Safari.

                            1 Reply Last reply
                            0
                            • Steve Lynchundefined Offline
                              Steve Lynchundefined Offline
                              Steve Lynch
                              wrote on last edited by Steve Lynch
                              #26

                              Maybe this is Mac/iOS specific?
                              That’s what my tests indicate?

                              Update:
                              Doesn’t affect MRA Navigation on iOS or Android for me.

                              You don’t stop riding when you get old, you get old when you stop riding.

                              Steve 25undefined Reinhard-32undefined 2 Replies Last reply
                              0
                              • Steve Lynchundefined Steve Lynch

                                Maybe this is Mac/iOS specific?
                                That’s what my tests indicate?

                                Update:
                                Doesn’t affect MRA Navigation on iOS or Android for me.

                                Steve 25undefined Offline
                                Steve 25undefined Offline
                                Steve 25
                                wrote on last edited by
                                #27

                                @Steve-Lynch said in LAUNCH: upgrade waypoint menu:

                                Maybe this is Mac/iOS specific?
                                That’s what my tests indicate?

                                I've just retested based on your comment (I have a MacBookPro and Safari). I downloaded Chrome and routes opened OK. So with a MacBook and Chrome it works for me. My preference is for Safari but can make it work until you guys come up with the full solution.

                                1 Reply Last reply
                                0
                                • Richard Wardundefined Offline
                                  Richard Wardundefined Offline
                                  Richard Ward
                                  wrote on last edited by
                                  #28

                                  Same issue here. Must be the connectivity to the database or hosting services. some form of announcement would be appreciated. I have some observer runs this week and I'd like to plan for them.

                                  1 Reply Last reply
                                  0
                                  • Steve Lynchundefined Steve Lynch

                                    Maybe this is Mac/iOS specific?
                                    That’s what my tests indicate?

                                    Update:
                                    Doesn’t affect MRA Navigation on iOS or Android for me.

                                    Reinhard-32undefined Offline
                                    Reinhard-32undefined Offline
                                    Reinhard-32
                                    wrote on last edited by
                                    #29

                                    @Steve-Lynch For me as well. I think the problem is mainly Apple and safari browser related.

                                    Kindly regards
                                    Reinhard

                                    ZumoXT, Zumo 590, Montana 700i and Mac

                                    Richard Wardundefined 1 Reply Last reply
                                    0
                                    • Reinhard-32undefined Reinhard-32

                                      @Steve-Lynch For me as well. I think the problem is mainly Apple and safari browser related.

                                      Richard Wardundefined Offline
                                      Richard Wardundefined Offline
                                      Richard Ward
                                      wrote on last edited by
                                      #30

                                      @Reinhard-32 said in LAUNCH: upgrade waypoint menu:

                                      @Steve-Lynch For me as well. I think the problem is mainly Apple and safari browser related.

                                      I just tested this and Safari works fine on Windows. All browsers fail in Mac OSX and iOS.

                                      Reinhard-32undefined 1 Reply Last reply
                                      0
                                      • Richard Wardundefined Richard Ward

                                        @Reinhard-32 said in LAUNCH: upgrade waypoint menu:

                                        @Steve-Lynch For me as well. I think the problem is mainly Apple and safari browser related.

                                        I just tested this and Safari works fine on Windows. All browsers fail in Mac OSX and iOS.

                                        Reinhard-32undefined Offline
                                        Reinhard-32undefined Offline
                                        Reinhard-32
                                        wrote on last edited by
                                        #31

                                        @Richard-Ward Just noticed that the old menues are back an the routes are working.

                                        Kindly regards
                                        Reinhard

                                        ZumoXT, Zumo 590, Montana 700i and Mac

                                        1 Reply Last reply
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                                        • MyRoute-app communityundefined Offline
                                          MyRoute-app communityundefined Offline
                                          MyRoute-app community
                                          administrator
                                          wrote on last edited by
                                          #32

                                          Hello everyone,

                                          After working on this throughout the day we haven't been able to resolve it. Sadly, this meant pulling everything offline until tomorrow. I've adjusted the topic to reflect that sentiment.

                                          Your routes should be working again with the "old" waypointmenu.

                                          Kind regards,

                                          Timo

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