Tablet kan geen route berekenen met offline kaarten.

Leike Lodiers

Ik heb de kaarten gedownload voor offline gebruik op mijn carpe iter v4b. Als ik nu een track of route download voor offline gebruik! En ik klik op navigeren vraagt mra om online te gaan omdat hij geen route kan berekenen met de offline kaarten... 🥺🥺

I downloaded the maps for offline use on my carpe iter v4b. Now when I download a track or route for offline use! And I click on navigate, MRA asks to go online because he cannot calculate a route with the offline maps...

RetiredWingMan

@Lei-Lodiers sorry I only know English. The most common cause of this error is:

A downloaded map is missing for an area covering the route or your current location to the route.
You did not start the route from the download folder.
There may be other causes.

Leike Lodiers

@RetiredWingMan hi thxs for you're responce. I posted the text in english to.
i did download all the maps.
I downloaded the route from the download file

M. Schrijver

Which profile did you use?
Car, Motorcycle, Camper, ETC
Try switching profiles

Leike Lodiers

@M-Schrijver motor

M. Schrijver

TRy profile CAR

Leike Lodiers

@M-Schrijver tryed all of them. No succes

M. Schrijver

Profile Motor can have this behaviour but profile Car should always work.
I'm not sure why it doesn't work. I can only guess.

Roadworks somewhere on your route?
A conflict between your settings in the planner and navigation. Like unpaved road enabled in planner and disabled in navigation?

RetiredWingMan

@Lei-Lodiers can you share a link to the route. Make sure it's public.

Leike Lodiers

@RetiredWingMan same problem with all routes I'm a basic member with 14 days trail version

Bekijk '01 Dagtoer Zuid Limburg 17mrt 2024 start - lunch' in MyRoute-app! https://www.myrouteapp.com/route/open/9074489

RetiredWingMan

@Lei-Lodiers I took a look at your track but can't see any reason for the error. I converted it to a route and was able to load it fine. Sorry, I can't help here.

Leike Lodiers

@RetiredWingMan the loading is no problem. It's the offline mode with no wifi or phone connection. And then try to navigate.

https://photos.app.goo.gl/iXkd1L3RB1or1o1G9

https://photos.app.goo.gl/F1KRzJFteQF5uZCH6

Without any connection it keeps switching between these two options

Nick Carthew

@Lei-Lodiers Are you using the Make offline available when you download?

Leike Lodiers

@Nick-Carthew yep

M. Schrijver

I've never used that option and for me works offline good.
So what does it do?

Leike Lodiers

@M-Schrijver said in Tablet kan geen route berekenen met offline kaarten.:

I've never used that option and for me works offline good.
So what does it do?

Can it be because i'm a 14 days premium trail user and not a gold or silver member?

Nick Carthew

@Lei-Lodiers No, your 14 day free trial should give you full access to everything

Leike Lodiers

@M-Schrijver I tryed it on my phone but there's the same problem when I want to use the offline maps it won't navigate until I go on-line

M. Schrijver

You say you have downloaded the offline maps on your phone/tablet.
Please would you check if you also downloaded the map for the area where you planned the route on?
Because it seems it is a map problem not a license problem.

Leike Lodiers

@Lei-Lodiers put in a clip of the problem

https://photos.app.goo.gl/Mvb8DmodxYxp4ypv5