Tablet kan geen route berekenen met offline kaarten.

[M. Schrijver]

TRy profile CAR

[Leike Lodiers]

@M-Schrijver tryed all of them. No succes

[M. Schrijver]

Profile Motor can have this behaviour but profile Car should always work.
I'm not sure why it doesn't work. I can only guess.

• Roadworks somewhere on your route?
• A conflict between your settings in the planner and navigation. Like unpaved road enabled in planner and disabled in navigation?

[RetiredWingMan]

@Lei-Lodiers can you share a link to the route. Make sure it's public.

[Leike Lodiers]

@RetiredWingMan same problem with all routes I'm a basic member with 14 days trail version

Bekijk '01 Dagtoer Zuid Limburg 17mrt 2024 start - lunch' in MyRoute-app! https://www.myrouteapp.com/route/open/9074489

[RetiredWingMan]

@Lei-Lodiers I took a look at your track but can't see any reason for the error. I converted it to a route and was able to load it fine. Sorry, I can't help here.

[Leike Lodiers]

@RetiredWingMan the loading is no problem. It's the offline mode with no wifi or phone connection. And then try to navigate.

https://photos.app.goo.gl/iXkd1L3RB1or1o1G9

https://photos.app.goo.gl/F1KRzJFteQF5uZCH6

Without any connection it keeps switching between these two options

[Nick Carthew]

@Lei-Lodiers Are you using the Make offline available when you download?

[Leike Lodiers]

@Nick-Carthew yep

[M. Schrijver]

I've never used that option and for me works offline good.
So what does it do?

[Leike Lodiers]

@M-Schrijver said in Tablet kan geen route berekenen met offline kaarten.:

I've never used that option and for me works offline good.
So what does it do?

Can it be because i'm a 14 days premium trail user and not a gold or silver member?

[Nick Carthew]

@Lei-Lodiers No, your 14 day free trial should give you full access to everything

[Leike Lodiers]

@M-Schrijver I tryed it on my phone but there's the same problem when I want to use the offline maps it won't navigate until I go on-line

[M. Schrijver]

You say you have downloaded the offline maps on your phone/tablet.
Please would you check if you also downloaded the map for the area where you planned the route on?
Because it seems it is a map problem not a license problem.

[Leike Lodiers]

@Lei-Lodiers put in a clip of the problem

https://photos.app.goo.gl/Mvb8DmodxYxp4ypv5

[M. Schrijver]

I see what you mean. But i cannot replicate it.
I am also on "Offline" navigation. But i can select my route from my online collection. That is one big difference. Even with WIFI of i can select a route from my online collectiom

When i selected a route from my "downloads" folder (for offline navigation) i can still navigate.

I also did a test where i disabled WIFI and Mobile data. In this case i was, just like you, diverted to the downloads folder. Here i select a route. Pressed on Navigate and the route did start on my phone

[Leike Lodiers]

@M-Schrijver on my phone it's the same problem.. I don't now why it won't work.... Reset all deleted and re-installed the app bud stil the same problem acurs.. Even did the duck duck go uninstall I did read about.

[M. Schrijver]

Did you check if the offline maps really are downloaded?

[Leike Lodiers]

@M-Schrijver where can i check this? The app says they are..

[RetiredWingMan]

@Lei-Lodiers go to offline maps and scroll to the maps for NL and make sure there is a checkmark beside it.