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Update offline maps

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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    Hans van de Ven MR.MRA
    Instructor RouteXperts administrator
    wrote on 23 Apr 2023, 18:37 last edited by Hans van de Ven MR.MRA
    #1

    I have to update offline maps….IMG_0398.png

    Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
    Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

    undefined 1 Reply Last reply 23 Apr 2023, 18:43
    0
    • undefined Hans van de Ven MR.MRA
      23 Apr 2023, 18:37

      I have to update offline maps….IMG_0398.png

      undefined Offline
      undefined Offline
      Con Hennekens
      wrote on 23 Apr 2023, 18:43 last edited by
      #2

      @Hans-van-de-Ven-MRA-Master, I got this immediately after updating to the latest beta. I deleted cache and storage in the app setting, then it was okay.Of course I needed to redownload all maps after that. So try just deleting cache first, perhaps that is enough.

      I am just an enthusiastic MRA user, and hope you will be one too!

      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

      undefined undefined 2 Replies Last reply 23 Apr 2023, 19:48
      0
      • undefined Con Hennekens
        23 Apr 2023, 18:43

        @Hans-van-de-Ven-MRA-Master, I got this immediately after updating to the latest beta. I deleted cache and storage in the app setting, then it was okay.Of course I needed to redownload all maps after that. So try just deleting cache first, perhaps that is enough.

        undefined Offline
        undefined Offline
        tonyS
        wrote on 23 Apr 2023, 19:48 last edited by
        #3

        @Con-Hennekens I have a similar problem, I can down load possibly 2 off-line maps and then downloading the next it stops part way through. After this the app won't run it starts with a white background with the logo and hangs. Restarting my Samsung tablet requires the power and vol minus buttons to be simultaneously pressed.
        I have cleared data and cache a number of times but I can't download more than a couple of maps before crashing.

        Samsung Galaxy A33 5G
        Samsung Galaxy Tab A8

        1 Reply Last reply
        0
        • undefined Con Hennekens
          23 Apr 2023, 18:43

          @Hans-van-de-Ven-MRA-Master, I got this immediately after updating to the latest beta. I deleted cache and storage in the app setting, then it was okay.Of course I needed to redownload all maps after that. So try just deleting cache first, perhaps that is enough.

          undefined Offline
          undefined Offline
          Hans van de Ven MR.MRA
          Instructor RouteXperts administrator
          wrote on 25 Apr 2023, 16:37 last edited by
          #4

          @Con-Hennekens

          Still the same error 😬

          Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
          Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

          undefined 1 Reply Last reply 26 Apr 2023, 07:39
          0
          • undefined Hans van de Ven MR.MRA
            25 Apr 2023, 16:37

            @Con-Hennekens

            Still the same error 😬

            undefined Offline
            undefined Offline
            MarcM
            wrote on 26 Apr 2023, 07:39 last edited by
            #5

            @Hans-van-de-Ven-MRA-Master

            Same experience once - deleted the app and re-installed the app - everything ok now
            Question: the button "Download update" what does that button mean ?

            undefined 1 Reply Last reply 26 Apr 2023, 09:13
            1
            • undefined MarcM
              26 Apr 2023, 07:39

              @Hans-van-de-Ven-MRA-Master

              Same experience once - deleted the app and re-installed the app - everything ok now
              Question: the button "Download update" what does that button mean ?

              undefined Offline
              undefined Offline
              Con Hennekens
              wrote on 26 Apr 2023, 09:13 last edited by Con Hennekens
              #6

              @MarcM, I think it updates the info about the for download available maps. It does not actually update the downloaded maps as far as I see. It looks like the update fails whenever there is actually a change in that info.

              EDIT:
              I learned from another thread that this update button actually DOES update all downloaded maps. It does that by delta, so only changes need to be downloaded, but obviously the calculation of those delta's takes a long time somehow (probably HERE functionality).

              I am just an enthusiastic MRA user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

              undefined 1 Reply Last reply 26 Apr 2023, 11:33
              0
              • undefined Con Hennekens
                26 Apr 2023, 09:13

                @MarcM, I think it updates the info about the for download available maps. It does not actually update the downloaded maps as far as I see. It looks like the update fails whenever there is actually a change in that info.

                EDIT:
                I learned from another thread that this update button actually DOES update all downloaded maps. It does that by delta, so only changes need to be downloaded, but obviously the calculation of those delta's takes a long time somehow (probably HERE functionality).

                undefined Offline
                undefined Offline
                Hans van de Ven MR.MRA
                Instructor RouteXperts administrator
                wrote on 26 Apr 2023, 11:33 last edited by
                #7

                @All-Fazer-Club-Nederland
                I deleted the app and re-installed it.
                Problem fixed

                Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                undefined 1 Reply Last reply 26 Apr 2023, 13:19
                0
                • undefined Hans van de Ven MR.MRA
                  26 Apr 2023, 11:33

                  @All-Fazer-Club-Nederland
                  I deleted the app and re-installed it.
                  Problem fixed

                  undefined Offline
                  undefined Offline
                  MarcM
                  wrote on 26 Apr 2023, 13:19 last edited by
                  #8
                  This post is deleted!
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                  26 Apr 2023, 09:13


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