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  4. Route does not follow the actual Tom Tom map

Route does not follow the actual Tom Tom map

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • Kenneth de Mirandaundefined Offline
    Kenneth de Mirandaundefined Offline
    Kenneth de Miranda
    wrote last edited by
    #1

    Hi, Ive generated a few routes for an upcoming road trip. I'm using the web routeplanner in an Chrome browser on my MacBook Pro. Im using the TomTom Maps since ill be using the route on my BMW Connected Ride Navigator. Now i've notisced that some parts of the route does not follow the actual TomTom map. The RP's are correct, if i create a RP on the actual map road, the name of the road is corect but the plotted line remains off.

    Any ideas as to what is happening here? Thanks in advance!!

    82D831B9-F6FD-4CBD-8FDF-958DE39C37D2_1_102_o.jpeg

    Nick Carthewundefined 1 Reply Last reply
    0
    • Kenneth de Mirandaundefined Kenneth de Miranda

      Hi, Ive generated a few routes for an upcoming road trip. I'm using the web routeplanner in an Chrome browser on my MacBook Pro. Im using the TomTom Maps since ill be using the route on my BMW Connected Ride Navigator. Now i've notisced that some parts of the route does not follow the actual TomTom map. The RP's are correct, if i create a RP on the actual map road, the name of the road is corect but the plotted line remains off.

      Any ideas as to what is happening here? Thanks in advance!!

      82D831B9-F6FD-4CBD-8FDF-958DE39C37D2_1_102_o.jpeg

      Nick Carthewundefined Offline
      Nick Carthewundefined Offline
      Nick Carthew
      RouteXperts Instructor
      wrote last edited by
      #2

      @Kenneth-de-Miranda if you select the TomTom overlay map you will see the route line follows the road.

      23a2bd42-fa33-475f-acda-25925331ec85-image.png

      Always willing to help if I can.
      Triumph Tiger 1200 XRT called Tina.
      MRA Navigation Next and SilverFox B8J bar buttons.
      Quadlock wireless mount for IPhone 11.
      Cardo Scala Packtalk Bold.
      TomTom Rider 500. (In the cupboard now)

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      • Kenneth de Mirandaundefined Offline
        Kenneth de Mirandaundefined Offline
        Kenneth de Miranda
        wrote last edited by
        #3

        @Nick-Carthew Thanks!! So now i feel a bitlike an idiot 🙂
        But how come, when i created the route and used the TomTom map it appearenly kees using the Here map... o wait...maybe because thats my standard Map? You can change that to TomTom correct? But thanks mate!!

        Nick Carthewundefined 1 Reply Last reply
        0
        • Kenneth de Mirandaundefined Kenneth de Miranda

          @Nick-Carthew Thanks!! So now i feel a bitlike an idiot 🙂
          But how come, when i created the route and used the TomTom map it appearenly kees using the Here map... o wait...maybe because thats my standard Map? You can change that to TomTom correct? But thanks mate!!

          Nick Carthewundefined Offline
          Nick Carthewundefined Offline
          Nick Carthew
          RouteXperts Instructor
          wrote last edited by
          #4

          @Kenneth-de-Miranda Your planning map is the TomTom map. You can set that as your default planning map by clicking: Always use this map for new routes.
          The planning map is the map that makes all of the calculations.

          The overlay maps do not affect any route calculations. Think of the overlay maps as clear sheet with extra information that you lay over the planning map.
          The system will remember the last overlay maps as that you used.

          Always willing to help if I can.
          Triumph Tiger 1200 XRT called Tina.
          MRA Navigation Next and SilverFox B8J bar buttons.
          Quadlock wireless mount for IPhone 11.
          Cardo Scala Packtalk Bold.
          TomTom Rider 500. (In the cupboard now)

          1 Reply Last reply
          1
          • silberfuchs67undefined Offline
            silberfuchs67undefined Offline
            silberfuchs67
            wrote last edited by
            #5

            May be I have the same issue. I am planning all my routes in the route planner with TomTom maps as I am also using the CRN. Opening the Navigation map the route uses Here Maps …. where do I have to change this?

            If you think everything is under control you are driving to slow!

            Nick Carthewundefined 1 Reply Last reply
            0
            • silberfuchs67undefined silberfuchs67

              May be I have the same issue. I am planning all my routes in the route planner with TomTom maps as I am also using the CRN. Opening the Navigation map the route uses Here Maps …. where do I have to change this?

              Nick Carthewundefined Offline
              Nick Carthewundefined Offline
              Nick Carthew
              RouteXperts Instructor
              wrote last edited by
              #6

              @silberfuchs67

              The planning maps are in the blue menu bar, if you do not see the blue bar, all of the same options can be seen after clicking Page menu.

              4586f116-d21e-4ef5-bc07-363b2a8333d5-image.jpeg

              Always willing to help if I can.
              Triumph Tiger 1200 XRT called Tina.
              MRA Navigation Next and SilverFox B8J bar buttons.
              Quadlock wireless mount for IPhone 11.
              Cardo Scala Packtalk Bold.
              TomTom Rider 500. (In the cupboard now)

              1 Reply Last reply
              0
              • silberfuchs67undefined Offline
                silberfuchs67undefined Offline
                silberfuchs67
                wrote last edited by silberfuchs67
                #7

                Hi Nick, thanks for your support. It seems that I had exactly this issue …. thanks!

                If you think everything is under control you are driving to slow!

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