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  4. Route could not be calculated

Route could not be calculated

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • undefined Jörgen
    14 Apr 2025, 12:42

    I am not offline. I tried on iPhone (no maps loaded) and on the Android phone there are downloaded maps. I try with and without avoid highway.
    I only could think that I am may be to far away from Ireland. But I also deactivated „ use current position „.

    undefined Offline
    undefined Offline
    Nick Carthew
    RouteXpert
    wrote on 14 Apr 2025, 14:53 last edited by
    #8

    @Jörgen Distance has nothing to do with it. Here is a route that is in Australia, it opens ok on my iPhone.

    b9adbc41-35f6-422d-9d8c-b04676e7024f-image.png

    Always willing to help if I can.
    Triumph Tiger 1200 XRT called Tina.
    MRA Navigation Next and SilverFox B8J bar buttons.
    Quadlock wireless mount for IPhone 11.
    Cardo Scala Packtalk Bold.
    TomTom Rider 500. (In the cupboard now)

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    • undefined Offline
      undefined Offline
      Thomas Neumeyer
      wrote on 14 Apr 2025, 16:38 last edited by Thomas Neumeyer
      #9

      Hello, I had yesterday the same message. I am on Android with Tab Active 3. Finally it was working but those kind of messages are a bit annoying. Actually I purchased the Gold version because of the good reviews but lately I am using more and more Osmand. Hope the next update has also a improved none routing map as I am not always on a track or route. However the route planner is very good.

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      • undefined Marinus van Deudekom
        14 Apr 2025, 14:32

        @Jörgen hi Jorgen
        When I use my IOS device I get the same error message as you.
        However when I open the route on my Android Device the route opens and shows the route to the starting point

        undefined Offline
        undefined Offline
        Jörgen
        Valued contributor
        wrote on 14 Apr 2025, 19:08 last edited by
        #10

        @Marinus-van-Deudekom Good to know it is not only me.
        I try to make more tests. I want to know the reason for this.

        Hardware
        iPhone 12 pro (iOS 17.0.2)
        Oukitel RT3 (Andr. 12)
        Samsung Galaxy XCover 4 (Andr. 9 Pie)
        Wireless CarPlay mit (Elebest C650)
        Wired CarPlay (SEAT Arona - 2021)
        For more information, click here

        undefined 1 Reply Last reply 14 Apr 2025, 19:46
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        • undefined Jörgen
          14 Apr 2025, 19:08

          @Marinus-van-Deudekom Good to know it is not only me.
          I try to make more tests. I want to know the reason for this.

          undefined Offline
          undefined Offline
          Rob Verhoeff
          Alpha tester
          wrote on 14 Apr 2025, 19:46 last edited by
          #11

          @Jörgen said in Route could not be calculated:

          Good to know it is not only me.

          Same here!

          BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
          iOS on iPhone 13 (mounted on Quadlock)
          Apple CarPlay in VW T-Roc (wired)
          Routelab on MacBook Air & iMac (Sequoia & Monterey)

          undefined 1 Reply Last reply 14 Apr 2025, 20:43
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          • undefined Rob Verhoeff
            14 Apr 2025, 19:46

            @Jörgen said in Route could not be calculated:

            Good to know it is not only me.

            Same here!

            undefined Offline
            undefined Offline
            Jörgen
            Valued contributor
            wrote on 14 Apr 2025, 20:43 last edited by
            #12

            @Rob-Verhoeff Strange, what could be the reason?
            I tried to move the waypoint, no change.

            Hardware
            iPhone 12 pro (iOS 17.0.2)
            Oukitel RT3 (Andr. 12)
            Samsung Galaxy XCover 4 (Andr. 9 Pie)
            Wireless CarPlay mit (Elebest C650)
            Wired CarPlay (SEAT Arona - 2021)
            For more information, click here

            1 Reply Last reply
            0
            • undefined Offline
              undefined Offline
              paul69
              wrote on 15 Apr 2025, 18:16 last edited by
              #13

              hi @Jörgen

              I am currently in the UK in the peak district national park and have just opened a number of routes on my iphone that are also in Eire, (for a trip later in the year) and all opened and worked as expected, albiet navigating from my house
              I tried it offline and online both with the same result

              not much help, sorry, just thought i would pass on my findings

              to achieve, we must first attempt ✌️
              K1600 GTL
              Oukitel RT3
              iPhone 13 Pro, carpuride 702b

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              • undefined Offline
                undefined Offline
                Jörgen
                Valued contributor
                wrote on 15 Apr 2025, 21:16 last edited by
                #14

                I am not sure if this relevant, but I remember there was something in the past.
                I am at my home WIFI and have may be (no) or bad GPS satellite signal

                Hardware
                iPhone 12 pro (iOS 17.0.2)
                Oukitel RT3 (Andr. 12)
                Samsung Galaxy XCover 4 (Andr. 9 Pie)
                Wireless CarPlay mit (Elebest C650)
                Wired CarPlay (SEAT Arona - 2021)
                For more information, click here

                1 Reply Last reply
                0
                • undefined Offline
                  undefined Offline
                  Joce-Doubs
                  wrote 23 days ago last edited by
                  #15

                  I have the same problem. I create a route on the web MRA. When I open it on MRA Nav (ofline mode, maps downloaded), I have a message "can not calculate".
                  After a few seconds, it opens a route, but I see a route recalculated (I have a blue line as usual and at some parts I have a white line - like the original route when the app has recalculated)
                  Maybe I don't use good parameters on the web (I use Michelin map and here-Garmin calculating)

                  undefined 1 Reply Last reply 22 days ago
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                  • undefined Offline
                    undefined Offline
                    Thomas Neumeyer
                    wrote 23 days ago last edited by
                    #16

                    Good morning. I tried the app now for about 2000 km in Austria and Italy. I must say that I expected more. Unstable with freezing of the app. Planned routes quite ok. Navigation from A to B not convenient with strange guiding. Route not able to be calculated. Free riding without routing not good. Support for Silverfox controller also not intuitive. Pushing zoom goes to the menue which is bad while driving. I will park the app until a better version is available. And yes I am on the latest version.

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                    • undefined Joce-Doubs
                      23 days ago

                      I have the same problem. I create a route on the web MRA. When I open it on MRA Nav (ofline mode, maps downloaded), I have a message "can not calculate".
                      After a few seconds, it opens a route, but I see a route recalculated (I have a blue line as usual and at some parts I have a white line - like the original route when the app has recalculated)
                      Maybe I don't use good parameters on the web (I use Michelin map and here-Garmin calculating)

                      undefined Offline
                      undefined Offline
                      Con Hennekens
                      Alpha tester
                      wrote 22 days ago last edited by
                      #17

                      @Joce-Doubs, is this by any chance a route created by the roundtrip generator? Does this occur also for normal routes, where you placed waypoints yourself?

                      @Thomas-Neumeyer said in Route could not be calculated:

                      Pushing zoom goes to the menue which is bad while driving.

                      I suppose you are using a AA/CP device instead of the native app? The UI of an AA/CP app is very restricted due to limitations imposed by Google/Apple. A scenic route app like MRA has more functions to be operated than let's say Google Maps. That is why it is very hard to get the UI intuitive on such a device. The best navigating experience you will get when using the native app. It is not really MRA that can be blamed for this.

                      I am just an enthusiastic MRA user, and hope you will be one too!

                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                      undefined undefined 2 Replies Last reply 22 days ago
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                      • undefined Con Hennekens
                        22 days ago

                        @Joce-Doubs, is this by any chance a route created by the roundtrip generator? Does this occur also for normal routes, where you placed waypoints yourself?

                        @Thomas-Neumeyer said in Route could not be calculated:

                        Pushing zoom goes to the menue which is bad while driving.

                        I suppose you are using a AA/CP device instead of the native app? The UI of an AA/CP app is very restricted due to limitations imposed by Google/Apple. A scenic route app like MRA has more functions to be operated than let's say Google Maps. That is why it is very hard to get the UI intuitive on such a device. The best navigating experience you will get when using the native app. It is not really MRA that can be blamed for this.

                        undefined Offline
                        undefined Offline
                        Joce-Doubs
                        wrote 22 days ago last edited by
                        #18

                        @Con-Hennekens said in Route could not be calculated:

                        @Joce-Doubs, is this by any chance a route created by the roundtrip generator? Does this occur also for normal routes, where you placed waypoints yourself?

                        No, it's a route creatad by adding start , end, shaping points by myself

                        1 Reply Last reply
                        0
                        • undefined Con Hennekens
                          22 days ago

                          @Joce-Doubs, is this by any chance a route created by the roundtrip generator? Does this occur also for normal routes, where you placed waypoints yourself?

                          @Thomas-Neumeyer said in Route could not be calculated:

                          Pushing zoom goes to the menue which is bad while driving.

                          I suppose you are using a AA/CP device instead of the native app? The UI of an AA/CP app is very restricted due to limitations imposed by Google/Apple. A scenic route app like MRA has more functions to be operated than let's say Google Maps. That is why it is very hard to get the UI intuitive on such a device. The best navigating experience you will get when using the native app. It is not really MRA that can be blamed for this.

                          undefined Offline
                          undefined Offline
                          Thomas Neumeyer
                          wrote 22 days ago last edited by
                          #19

                          @Con-Hennekens I have been using my Samsung tablet. I assume it is native together with the app. I am not using AA or CP at all. Today I gave it another trial. Route planned with planning tool from the app. Not the web version. Connected via hotspot. Route started. Lost connection and app went bananas. I have all required maps downloaded but routing was impossible. I thought the app is switching automatically to off line routing? Stopping the app and restart helped. Still not happy. Web based route planning works like a charm but. This I can state. But navigation next not really good.

                          undefined undefined 2 Replies Last reply 22 days ago
                          0
                          • undefined Thomas Neumeyer
                            22 days ago

                            @Con-Hennekens I have been using my Samsung tablet. I assume it is native together with the app. I am not using AA or CP at all. Today I gave it another trial. Route planned with planning tool from the app. Not the web version. Connected via hotspot. Route started. Lost connection and app went bananas. I have all required maps downloaded but routing was impossible. I thought the app is switching automatically to off line routing? Stopping the app and restart helped. Still not happy. Web based route planning works like a charm but. This I can state. But navigation next not really good.

                            undefined Offline
                            undefined Offline
                            Nick Carthew
                            RouteXpert
                            wrote 22 days ago last edited by
                            #20

                            @Thomas-Neumeyer Did you save your route after creating it in the app route planner? I might be wrong, but I believe that to use a route offline that was created in the app route planner you would need to save it before using it.

                            Always willing to help if I can.
                            Triumph Tiger 1200 XRT called Tina.
                            MRA Navigation Next and SilverFox B8J bar buttons.
                            Quadlock wireless mount for IPhone 11.
                            Cardo Scala Packtalk Bold.
                            TomTom Rider 500. (In the cupboard now)

                            undefined 1 Reply Last reply 22 days ago
                            0
                            • undefined Nick Carthew
                              22 days ago

                              @Thomas-Neumeyer Did you save your route after creating it in the app route planner? I might be wrong, but I believe that to use a route offline that was created in the app route planner you would need to save it before using it.

                              undefined Offline
                              undefined Offline
                              Thomas Neumeyer
                              wrote 22 days ago last edited by
                              #21

                              @Nick-Carthew Yes I saved it.

                              1 Reply Last reply
                              0
                              • undefined Thomas Neumeyer
                                22 days ago

                                @Con-Hennekens I have been using my Samsung tablet. I assume it is native together with the app. I am not using AA or CP at all. Today I gave it another trial. Route planned with planning tool from the app. Not the web version. Connected via hotspot. Route started. Lost connection and app went bananas. I have all required maps downloaded but routing was impossible. I thought the app is switching automatically to off line routing? Stopping the app and restart helped. Still not happy. Web based route planning works like a charm but. This I can state. But navigation next not really good.

                                undefined Offline
                                undefined Offline
                                Con Hennekens
                                Alpha tester
                                wrote 21 days ago last edited by
                                #22

                                @Thomas-Neumeyer said in Route could not be calculated:

                                app went bananas

                                That is a nice description, but not really informative. Can you elaborate?

                                There is an option in de settings that says "Navigate routes as tracks" (or similar in English). Is that enabled? Disable it and try again. Tracks can only be calculated online, but the app should make an approximation and throw a message about that.

                                @Thomas-Neumeyer said in Route could not be calculated:

                                I thought the app is switching automatically to off line routing?

                                No, it will always throw a message to ask if you want to go online or offline.

                                I am just an enthusiastic MRA user, and hope you will be one too!

                                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                                undefined 1 Reply Last reply 20 days ago
                                0
                                • undefined Con Hennekens
                                  21 days ago

                                  @Thomas-Neumeyer said in Route could not be calculated:

                                  app went bananas

                                  That is a nice description, but not really informative. Can you elaborate?

                                  There is an option in de settings that says "Navigate routes as tracks" (or similar in English). Is that enabled? Disable it and try again. Tracks can only be calculated online, but the app should make an approximation and throw a message about that.

                                  @Thomas-Neumeyer said in Route could not be calculated:

                                  I thought the app is switching automatically to off line routing?

                                  No, it will always throw a message to ask if you want to go online or offline.

                                  undefined Offline
                                  undefined Offline
                                  Thomas Neumeyer
                                  wrote 20 days ago last edited by
                                  #23

                                  @Con-Hennekens Bananas means that the app told, route can not be calculated, tried to recalculate, route can not be calculated, tried to recalculate, route can not be calculated and so on. I stopped it then. To be honest in this situation in an area without knowing where you are this is quite let’s say bad. Even the OEM app and arrow navigation is able to recalculate. As far I remember in the live blog from the developer it was stated that it switches to offline mode automatically. But I have to admit that I am not 100 % sure. Today I navigated with a A to B navigation. Was working fine except that there were the „original“ bright blue lines to see. But not following the street just straight lines. But I am sure this can be disabled somewhere in the settings.

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                                  Herko ter Horst
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