MyRoute app does not answer (both car and MC)
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@Tore-Teigene
It looks like there is a bug. They are examaning at the moment.
The bug involves the connection with Android Auto. See other posts regarding the subject!!@white-mouse-on-the-motorbike in the beta version 346 the problem is solved
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wrote on 18 Oct 2024, 11:04 last edited by
For some strange reason it suddenly started on my MC, but it will not follow the route i have set. It shows the blue line to follow (so it knows where i am (gps = ok)) But when i start the ride nothing happens. if i stop and press the comass sign (bottom right on mobile) it repositions to new place (which is correct), but again when continuing the ride nothing happens.
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For some strange reason it suddenly started on my MC, but it will not follow the route i have set. It shows the blue line to follow (so it knows where i am (gps = ok)) But when i start the ride nothing happens. if i stop and press the comass sign (bottom right on mobile) it repositions to new place (which is correct), but again when continuing the ride nothing happens.
wrote on 18 Oct 2024, 12:47 last edited by@Tore-Teigene Hi. Assuming you're using Android Auto, when the navigation stops have you tried getting your phone out and clicking the Navigate button on the phone in MRA? That sometimes gets the navigation to start working again on the AA device. Or it crashes MRA completely. One of the two usually happens!
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@Tore-Teigene Hi. Assuming you're using Android Auto, when the navigation stops have you tried getting your phone out and clicking the Navigate button on the phone in MRA? That sometimes gets the navigation to start working again on the AA device. Or it crashes MRA completely. One of the two usually happens!
wrote on 19 Oct 2024, 07:17 last edited by@Tim-Watson
Jepp.Tried that also. No luck 🤨 -
@Tim-Watson
Jepp.Tried that also. No luck 🤨@Tore-Teigene are you a bêta tester. Because in the last update, 346 the problem was solved.
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@Tore-Teigene are you a bêta tester. Because in the last update, 346 the problem was solved.
wrote on 19 Oct 2024, 09:00 last edited by@Marinus-van-Deudekom
At the bottom of the Account page it says 4.3.2 - 346
Is that the beta version or the official ? -
@Marinus-van-Deudekom
At the bottom of the Account page it says 4.3.2 - 346
Is that the beta version or the official ?@Tore-Teigene 346 is only in the beta version
It seems strange that the problem still exists at your side because I myself and a lot of others voor it working since the update -
@Tore-Teigene 346 is only in the beta version
It seems strange that the problem still exists at your side because I myself and a lot of others voor it working since the updatewrote on 19 Oct 2024, 12:19 last edited by@Marinus-van-Deudekom
Ok, you have any directions on how to go back to the "official" version ? -
@Marinus-van-Deudekom
Ok, you have any directions on how to go back to the "official" version ?@Tore-Teigene If the problem still exists on your side I would put in a service ticket and get help from our Devs to solve your problem. If you want to leave the Beta program delete the app and start installing it again. My advice would be to keep the Beta version eventhough you might run into some trouble but that's why it's called a beta
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@Tore-Teigene If the problem still exists on your side I would put in a service ticket and get help from our Devs to solve your problem. If you want to leave the Beta program delete the app and start installing it again. My advice would be to keep the Beta version eventhough you might run into some trouble but that's why it's called a beta
wrote on 19 Oct 2024, 14:44 last edited by@Marinus-van-Deudekom
Well, when the tool refuses to work it makes no sense to keep it installed.
I followed your suggestion buyt i still end up with the same version. There is no option to choose beta version or not from what i can see.
Please advice. -
@Marinus-van-Deudekom
Well, when the tool refuses to work it makes no sense to keep it installed.
I followed your suggestion buyt i still end up with the same version. There is no option to choose beta version or not from what i can see.
Please advice.This soûl do the trick
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This soûl do the trick
wrote on 20 Oct 2024, 12:19 last edited byThanks Marinus. I'll give it some more tries before i do the uninstall option.
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Thanks Marinus. I'll give it some more tries before i do the uninstall option.
@Tore-Teigene That would be my idea
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Thanks Marinus. I'll give it some more tries before i do the uninstall option.
wrote on 20 Oct 2024, 17:25 last edited by@Tore-Teigene
Jeg vet ikke om det hjelper, men prøv å tømme appens hurtigminne. Jeg hadde også noen merkelige problemer her om dagen, og de ble alle løst med det.Ik weet niet of het helpt, maar probeer eens het cache geheugen van de app leeg te maken. IK had laatst ook wat vreemde problemen en die zijn daarmee allemaal opgelost.
