Skip to content
  • Categories
  • Recent
  • Popular
  • Support
  • MyRoute-app
Collapse
Brand Logo

MRA Community Forum

  1. Home
  2. [Beta] The MyRoute-app
  3. [Beta] Problems, Bugs and other Issues
  4. Unable to recalculate... and again and again.

Unable to recalculate... and again and again.

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
22 Posts 8 Posters 283 Views 5 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • Marschelundefined Marschel

    Hello,
    I can confirm such a phenomenon also with version 4.1.0-276.
    On a trip from A to B that was calculated before the trip, I have to leave the route at short notice. This meant that no recalculation of the route was possible and displayed. When I reached the actual route again and continued on it, the route could be calculated again and the message disappeared. GPS signal was available and offline maps too, so a recalculation would have been possible.

    Dave J 0undefined Offline
    Dave J 0undefined Offline
    Dave J 0
    Valued contributor
    wrote on last edited by Dave J 0
    #4

    @Marschel had this happen to me too yesterday. Exactly the same with being off route and receiving the 'can not calculate' banner until I was back on the planned route. More testing tomorrow.

    Kind Regards. Help where I can.
    Ducati Multistrada V4 Rally
    iPhone 15 Pro
    CHIGEE AIO-6 LTE
    CHIGEE AIO-5 Play
    Google Pixel 6 Pro - mounted on SP Connect Plus
    Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

    1 Reply Last reply
    0
    • RetiredWingManundefined Offline
      RetiredWingManundefined Offline
      RetiredWingMan
      Valued contributor
      wrote on last edited by
      #5

      I find that when following a curvy A to B route (track), if you deviate from the track, the app sometimes has a lot of trouble recalculating. This is with downloaded maps and offline operation. I also find that the app is overly aggressive (in my opinion) with trying to get you back on track. At times it will try to send you backwards rather than route you to the closest point on the track.

      2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

      1 Reply Last reply
      0
      • Marschelundefined Offline
        Marschelundefined Offline
        Marschel
        wrote on last edited by
        #6

        @RetiredWingMan
        Hello,
        In this case, my route from A to B was planned without any curves, just a straight route on the fastest route, because I wanted to get home through the city.

        1 Reply Last reply
        0
        • Con Hennekensundefined Offline
          Con Hennekensundefined Offline
          Con Hennekens
          Alpha tester
          wrote on last edited by
          #7

          Can people experiencing this problem regularly, check if they left home or work starting the app in wifi conditions, after which the phone switches to cell network when this problem occurs? I have seen this behaviour a lot on my previous phone. I am guessing that something goes wrong after switching between different networks. The internet-availability test in the app succeeds, but somehow the service cannot be reached. In my case this problem ONLY occurred while online navigating (even with downloaded maps, because the calculation in that case is still done online. A force close followed by a restart and resume fixes it (network conditions are re-initialised?).

          Another thing I read not long ago, is that the DuckDuck Go app seems to block certain outgoing traffic. Is that something you use?

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

          Edwin_Mundefined RetiredWingManundefined 2 Replies Last reply
          0
          • Con Hennekensundefined Con Hennekens

            Can people experiencing this problem regularly, check if they left home or work starting the app in wifi conditions, after which the phone switches to cell network when this problem occurs? I have seen this behaviour a lot on my previous phone. I am guessing that something goes wrong after switching between different networks. The internet-availability test in the app succeeds, but somehow the service cannot be reached. In my case this problem ONLY occurred while online navigating (even with downloaded maps, because the calculation in that case is still done online. A force close followed by a restart and resume fixes it (network conditions are re-initialised?).

            Another thing I read not long ago, is that the DuckDuck Go app seems to block certain outgoing traffic. Is that something you use?

            Edwin_Mundefined Offline
            Edwin_Mundefined Offline
            Edwin_M
            wrote on last edited by
            #8

            @Con-Hennekens none of the above in my case

            Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

            1 Reply Last reply
            0
            • Marschelundefined Offline
              Marschelundefined Offline
              Marschel
              wrote on last edited by
              #9

              @Con-Hennekens
              For me too, the phone was only online the whole time via phone data traffic.

              1 Reply Last reply
              0
              • Dave J 0undefined Offline
                Dave J 0undefined Offline
                Dave J 0
                Valued contributor
                wrote on last edited by Dave J 0
                #10

                @Con-Hennekens None of the above for me too. Using 4.1.0-276 with Android 14 on Pixel 6 Pro. I was out on a route today and skipped Point 3 well in advance of reaching the point and was online at that time - tracklog. All going well until I decided to go past Point 4 to see what would happen. I am offline at this point (unlike the other day where the same problem happened) and the 'cannot calculate' starts - video of the problem.

                Turning around and heading back to Point 4, the problem continues as I approach Point 4 until I am back on the planned route after Point 4 - video.

                Note that in both videos whether heading away from or to Point 4, the distance and turn indications do not change also:
                Screenshot 2024-03-08 163927.png

                @Corjan-Meijerink, I have sent you the log file from my device just in case it helps.

                Kind Regards. Help where I can.
                Ducati Multistrada V4 Rally
                iPhone 15 Pro
                CHIGEE AIO-6 LTE
                CHIGEE AIO-5 Play
                Google Pixel 6 Pro - mounted on SP Connect Plus
                Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

                1 Reply Last reply
                0
                • Con Hennekensundefined Con Hennekens

                  Can people experiencing this problem regularly, check if they left home or work starting the app in wifi conditions, after which the phone switches to cell network when this problem occurs? I have seen this behaviour a lot on my previous phone. I am guessing that something goes wrong after switching between different networks. The internet-availability test in the app succeeds, but somehow the service cannot be reached. In my case this problem ONLY occurred while online navigating (even with downloaded maps, because the calculation in that case is still done online. A force close followed by a restart and resume fixes it (network conditions are re-initialised?).

                  Another thing I read not long ago, is that the DuckDuck Go app seems to block certain outgoing traffic. Is that something you use?

                  RetiredWingManundefined Offline
                  RetiredWingManundefined Offline
                  RetiredWingMan
                  Valued contributor
                  wrote on last edited by
                  #11

                  @Con-Hennekens my most recent was not from home so no wifi Internet and I was in offline mode.

                  2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

                  1 Reply Last reply
                  0
                  • Jörgenundefined Offline
                    Jörgenundefined Offline
                    Jörgen
                    Valued contributor
                    wrote on last edited by Jörgen
                    #12

                    Same Problem Yesterday. Start cury Road to Home, left the track and IT could Not recalculate.

                    Screenshot_20240308-155402.png

                    Strange Route anyway.

                    Same days before, even 20m from original Route, No calculation. Everything was ok, Signal GPS etc.

                    Screenshot_20240302-145902.png

                    Hardware
                    iPhone 12 pro (iOS 17.0.2)
                    Oukitel RT3 (Andr. 12)
                    Samsung Galaxy XCover 4 (Andr. 9 Pie)
                    Wireless CarPlay mit (Elebest C650)
                    Wired CarPlay (SEAT Arona - 2021)
                    For more information, click here

                    marc van der heijdenundefined 1 Reply Last reply
                    0
                    • Corjan Meijerinkundefined Offline
                      Corjan Meijerinkundefined Offline
                      Corjan Meijerink
                      Developer
                      wrote on last edited by
                      #13

                      What travelmode are you using when this occurs?

                      Dave J 0undefined Jörgenundefined 2 Replies Last reply
                      0
                      • Corjan Meijerinkundefined Corjan Meijerink

                        What travelmode are you using when this occurs?

                        Dave J 0undefined Offline
                        Dave J 0undefined Offline
                        Dave J 0
                        Valued contributor
                        wrote on last edited by Dave J 0
                        #14

                        @Corjan-Meijerink Motorcycle travel mode was selected on both occasions I have seen this. One for a route and one for an A to B.

                        Kind Regards. Help where I can.
                        Ducati Multistrada V4 Rally
                        iPhone 15 Pro
                        CHIGEE AIO-6 LTE
                        CHIGEE AIO-5 Play
                        Google Pixel 6 Pro - mounted on SP Connect Plus
                        Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

                        1 Reply Last reply
                        0
                        • Corjan Meijerinkundefined Corjan Meijerink

                          What travelmode are you using when this occurs?

                          Jörgenundefined Offline
                          Jörgenundefined Offline
                          Jörgen
                          Valued contributor
                          wrote on last edited by
                          #15

                          @Corjan-Meijerink same for me, motorcycle mode.

                          Hardware
                          iPhone 12 pro (iOS 17.0.2)
                          Oukitel RT3 (Andr. 12)
                          Samsung Galaxy XCover 4 (Andr. 9 Pie)
                          Wireless CarPlay mit (Elebest C650)
                          Wired CarPlay (SEAT Arona - 2021)
                          For more information, click here

                          1 Reply Last reply
                          0
                          • Marschelundefined Offline
                            Marschelundefined Offline
                            Marschel
                            wrote on last edited by
                            #16

                            @Corjan-Meijerink same for me, motorcycle mode.

                            1 Reply Last reply
                            0
                            • Corjan Meijerinkundefined Offline
                              Corjan Meijerinkundefined Offline
                              Corjan Meijerink
                              Developer
                              wrote on last edited by
                              #17

                              Could you let me know if the same happens in car (default drive) mode? @Marschel @Jörgen @Dave-J-0

                              Jörgenundefined 1 Reply Last reply
                              0
                              • Marschelundefined Offline
                                Marschelundefined Offline
                                Marschel
                                wrote on last edited by
                                #18

                                @Corjan-Meijerink
                                Hello Corjan,
                                I'll test it on the drive home tomorrow and report back.

                                1 Reply Last reply
                                0
                                • Marschelundefined Offline
                                  Marschelundefined Offline
                                  Marschel
                                  wrote on last edited by
                                  #19

                                  @Corjan-Meijerink
                                  Hello Corjan, I set the travel mode to car and drove the same route again and left the route at the same point. I did this again at a second point. Both times the route was recalculated very quickly without the error message "Route calculation not possible". The error then occurred again when I changed the travel mode to motorcycle.

                                  Corjan Meijerinkundefined 1 Reply Last reply
                                  0
                                  • Marschelundefined Marschel

                                    @Corjan-Meijerink
                                    Hello Corjan, I set the travel mode to car and drove the same route again and left the route at the same point. I did this again at a second point. Both times the route was recalculated very quickly without the error message "Route calculation not possible". The error then occurred again when I changed the travel mode to motorcycle.

                                    Corjan Meijerinkundefined Offline
                                    Corjan Meijerinkundefined Offline
                                    Corjan Meijerink
                                    Developer
                                    wrote on last edited by
                                    #20

                                    @Marschel Excellent feedback! I will release an updated beta in a bit (and announce so) which will solve the issue 🙂

                                    1 Reply Last reply
                                    3
                                    • Corjan Meijerinkundefined Corjan Meijerink

                                      Could you let me know if the same happens in car (default drive) mode? @Marschel @Jörgen @Dave-J-0

                                      Jörgenundefined Offline
                                      Jörgenundefined Offline
                                      Jörgen
                                      Valued contributor
                                      wrote on last edited by
                                      #21

                                      @Corjan-Meijerink sorry I can not test before weekend.

                                      Hardware
                                      iPhone 12 pro (iOS 17.0.2)
                                      Oukitel RT3 (Andr. 12)
                                      Samsung Galaxy XCover 4 (Andr. 9 Pie)
                                      Wireless CarPlay mit (Elebest C650)
                                      Wired CarPlay (SEAT Arona - 2021)
                                      For more information, click here

                                      1 Reply Last reply
                                      0
                                      • Jörgenundefined Jörgen

                                        Same Problem Yesterday. Start cury Road to Home, left the track and IT could Not recalculate.

                                        Screenshot_20240308-155402.png

                                        Strange Route anyway.

                                        Same days before, even 20m from original Route, No calculation. Everything was ok, Signal GPS etc.

                                        Screenshot_20240302-145902.png

                                        marc van der heijdenundefined Offline
                                        marc van der heijdenundefined Offline
                                        marc van der heijden
                                        wrote on last edited by
                                        #22

                                        @Jörgen said in Unable to recalculate... and again and again.:

                                        Same Problem Yesterday. Start cury Road to Home, left the track and IT could Not recalculate.

                                        Screenshot_20240308-155402.png

                                        Strange Route anyway.

                                        Same days before, even 20m from original Route, No calculation. Everything was ok, Signal GPS etc.

                                        Screenshot_20240302-145902.png

                                        zoets had ik vaak als ik vanuit thuis met wifi wegreed, door bijv 5 min eerder je wifi uit te zetten op je telefoon en dus met data gebruik van je abonnement weg te rijden heb ik dit probleem niet meer gehad.

                                        1 Reply Last reply
                                        0
                                        Reply
                                        • Reply as topic
                                        Log in to reply
                                        • Oldest to Newest
                                        • Newest to Oldest
                                        • Most Votes


                                        • 1
                                        • 2
                                        ACTIVE USERS
                                        Edwin_Mundefined
                                        Edwin_M
                                        Corjan Meijerinkundefined
                                        Corjan Meijerink
                                        Jörgenundefined
                                        Jörgen
                                        RetiredWingManundefined
                                        RetiredWingMan
                                        Con Hennekensundefined
                                        Con Hennekens
                                        marc van der heijdenundefined
                                        marc van der heijden
                                        Dave J 0undefined
                                        Dave J 0
                                        Marschelundefined
                                        Marschel
                                        POPULAR TOPICS
                                        • 12 Tage in den Seealpen mit MRA und es war eher NICHT gut..
                                          UwBundefined
                                          UwB
                                          1
                                          29
                                          650

                                        • Ungewollte Abweichung von der Originalroute
                                          Frank Schefflerundefined
                                          Frank Scheffler
                                          0
                                          5
                                          68

                                        • Scenic routing & RouteXpert library improvements
                                          Rob Verhoeffundefined
                                          Rob Verhoeff
                                          13
                                          25
                                          2.4k

                                        • Hoe kan ik verschillende gpx bestanden samenvoegen?
                                          Agostino Vincenzoundefined
                                          Agostino Vincenzo
                                          0
                                          3
                                          53

                                        • New beta! 4.4.0 (400)
                                          Marinus van Deudekomundefined
                                          Marinus van Deudekom
                                          11
                                          16
                                          154

                                        • Looking for a Route from Roermond to Ijmuiden, Netherlands?
                                          steve 2kundefined
                                          steve 2k
                                          0
                                          12
                                          252

                                        • android auto
                                          white.mouseundefined
                                          white.mouse
                                          0
                                          2
                                          59

                                        • SLOW loading route
                                          undefined
                                          0
                                          1
                                          16
                                        MY GROUPS
                                        • Login

                                        • Login or register to search.
                                        • First post
                                          Last post
                                        0
                                        • Categories
                                        • Recent
                                        • Popular
                                        • Support
                                        • MyRoute-app