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  4. Unable to recalculate... and again and again.

Unable to recalculate... and again and again.

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • undefined Con Hennekens
    8 Mar 2024, 13:17

    Can people experiencing this problem regularly, check if they left home or work starting the app in wifi conditions, after which the phone switches to cell network when this problem occurs? I have seen this behaviour a lot on my previous phone. I am guessing that something goes wrong after switching between different networks. The internet-availability test in the app succeeds, but somehow the service cannot be reached. In my case this problem ONLY occurred while online navigating (even with downloaded maps, because the calculation in that case is still done online. A force close followed by a restart and resume fixes it (network conditions are re-initialised?).

    Another thing I read not long ago, is that the DuckDuck Go app seems to block certain outgoing traffic. Is that something you use?

    undefined Offline
    undefined Offline
    Edwin_M
    wrote on 8 Mar 2024, 13:25 last edited by
    #8

    @Con-Hennekens none of the above in my case

    Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

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    • undefined Offline
      undefined Offline
      Marschel
      wrote on 8 Mar 2024, 16:24 last edited by
      #9

      @Con-Hennekens
      For me too, the phone was only online the whole time via phone data traffic.

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      • undefined Offline
        undefined Offline
        Dave J 0
        Valued contributor
        wrote on 8 Mar 2024, 16:34 last edited by Dave J 0 3 Aug 2024, 16:44
        #10

        @Con-Hennekens None of the above for me too. Using 4.1.0-276 with Android 14 on Pixel 6 Pro. I was out on a route today and skipped Point 3 well in advance of reaching the point and was online at that time - tracklog. All going well until I decided to go past Point 4 to see what would happen. I am offline at this point (unlike the other day where the same problem happened) and the 'cannot calculate' starts - video of the problem.

        Turning around and heading back to Point 4, the problem continues as I approach Point 4 until I am back on the planned route after Point 4 - video.

        Note that in both videos whether heading away from or to Point 4, the distance and turn indications do not change also:
        Screenshot 2024-03-08 163927.png

        @Corjan-Meijerink, I have sent you the log file from my device just in case it helps.

        Kind Regards. Help where I can.
        Ducati Multistrada V4 Rally
        iPhone 15 Pro
        Chigee AIO-5 Play
        Google Pixel 6 Pro - mounted on SP Connect Plus
        Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

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        • undefined Con Hennekens
          8 Mar 2024, 13:17

          Can people experiencing this problem regularly, check if they left home or work starting the app in wifi conditions, after which the phone switches to cell network when this problem occurs? I have seen this behaviour a lot on my previous phone. I am guessing that something goes wrong after switching between different networks. The internet-availability test in the app succeeds, but somehow the service cannot be reached. In my case this problem ONLY occurred while online navigating (even with downloaded maps, because the calculation in that case is still done online. A force close followed by a restart and resume fixes it (network conditions are re-initialised?).

          Another thing I read not long ago, is that the DuckDuck Go app seems to block certain outgoing traffic. Is that something you use?

          undefined Offline
          undefined Offline
          RetiredWingMan
          Valued contributor
          wrote on 8 Mar 2024, 17:14 last edited by
          #11

          @Con-Hennekens my most recent was not from home so no wifi Internet and I was in offline mode.

          2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

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          • undefined Offline
            undefined Offline
            Jörgen
            Valued contributor
            wrote on 9 Mar 2024, 09:03 last edited by Jörgen 3 Sept 2024, 09:03
            #12

            Same Problem Yesterday. Start cury Road to Home, left the track and IT could Not recalculate.

            Screenshot_20240308-155402.png

            Strange Route anyway.

            Same days before, even 20m from original Route, No calculation. Everything was ok, Signal GPS etc.

            Screenshot_20240302-145902.png

            Hardware
            iPhone 12 pro (iOS 17.0.2)
            Oukitel RT3 (Andr. 12)
            Samsung Galaxy XCover 4 (Andr. 9 Pie)
            Wireless CarPlay mit (Elebest C650)
            Wired CarPlay (SEAT Arona - 2021)
            For more information, click here

            undefined 1 Reply Last reply 13 Mar 2024, 10:51
            0
            • undefined Offline
              undefined Offline
              Corjan Meijerink
              Developer
              wrote on 11 Mar 2024, 09:22 last edited by
              #13

              What travelmode are you using when this occurs?

              undefined undefined 2 Replies Last reply 11 Mar 2024, 17:54
              0
              • undefined Corjan Meijerink
                11 Mar 2024, 09:22

                What travelmode are you using when this occurs?

                undefined Offline
                undefined Offline
                Dave J 0
                Valued contributor
                wrote on 11 Mar 2024, 17:54 last edited by Dave J 0 3 Nov 2024, 20:29
                #14

                @Corjan-Meijerink Motorcycle travel mode was selected on both occasions I have seen this. One for a route and one for an A to B.

                Kind Regards. Help where I can.
                Ducati Multistrada V4 Rally
                iPhone 15 Pro
                Chigee AIO-5 Play
                Google Pixel 6 Pro - mounted on SP Connect Plus
                Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

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                • undefined Corjan Meijerink
                  11 Mar 2024, 09:22

                  What travelmode are you using when this occurs?

                  undefined Offline
                  undefined Offline
                  Jörgen
                  Valued contributor
                  wrote on 11 Mar 2024, 18:12 last edited by
                  #15

                  @Corjan-Meijerink same for me, motorcycle mode.

                  Hardware
                  iPhone 12 pro (iOS 17.0.2)
                  Oukitel RT3 (Andr. 12)
                  Samsung Galaxy XCover 4 (Andr. 9 Pie)
                  Wireless CarPlay mit (Elebest C650)
                  Wired CarPlay (SEAT Arona - 2021)
                  For more information, click here

                  1 Reply Last reply
                  0
                  • undefined Offline
                    undefined Offline
                    Marschel
                    wrote on 11 Mar 2024, 19:50 last edited by
                    #16

                    @Corjan-Meijerink same for me, motorcycle mode.

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                    • undefined Offline
                      undefined Offline
                      Corjan Meijerink
                      Developer
                      wrote on 11 Mar 2024, 21:28 last edited by
                      #17

                      Could you let me know if the same happens in car (default drive) mode? @Marschel @Jörgen @Dave-J-0

                      undefined 1 Reply Last reply 12 Mar 2024, 18:46
                      0
                      • undefined Offline
                        undefined Offline
                        Marschel
                        wrote on 11 Mar 2024, 21:55 last edited by
                        #18

                        @Corjan-Meijerink
                        Hello Corjan,
                        I'll test it on the drive home tomorrow and report back.

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                        • undefined Offline
                          undefined Offline
                          Marschel
                          wrote on 12 Mar 2024, 16:18 last edited by
                          #19

                          @Corjan-Meijerink
                          Hello Corjan, I set the travel mode to car and drove the same route again and left the route at the same point. I did this again at a second point. Both times the route was recalculated very quickly without the error message "Route calculation not possible". The error then occurred again when I changed the travel mode to motorcycle.

                          undefined 1 Reply Last reply 12 Mar 2024, 16:23
                          0
                          • undefined Marschel
                            12 Mar 2024, 16:18

                            @Corjan-Meijerink
                            Hello Corjan, I set the travel mode to car and drove the same route again and left the route at the same point. I did this again at a second point. Both times the route was recalculated very quickly without the error message "Route calculation not possible". The error then occurred again when I changed the travel mode to motorcycle.

                            undefined Offline
                            undefined Offline
                            Corjan Meijerink
                            Developer
                            wrote on 12 Mar 2024, 16:23 last edited by
                            #20

                            @Marschel Excellent feedback! I will release an updated beta in a bit (and announce so) which will solve the issue 🙂

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                            • undefined Corjan Meijerink
                              11 Mar 2024, 21:28

                              Could you let me know if the same happens in car (default drive) mode? @Marschel @Jörgen @Dave-J-0

                              undefined Offline
                              undefined Offline
                              Jörgen
                              Valued contributor
                              wrote on 12 Mar 2024, 18:46 last edited by
                              #21

                              @Corjan-Meijerink sorry I can not test before weekend.

                              Hardware
                              iPhone 12 pro (iOS 17.0.2)
                              Oukitel RT3 (Andr. 12)
                              Samsung Galaxy XCover 4 (Andr. 9 Pie)
                              Wireless CarPlay mit (Elebest C650)
                              Wired CarPlay (SEAT Arona - 2021)
                              For more information, click here

                              1 Reply Last reply
                              0
                              • undefined Jörgen
                                9 Mar 2024, 09:03

                                Same Problem Yesterday. Start cury Road to Home, left the track and IT could Not recalculate.

                                Screenshot_20240308-155402.png

                                Strange Route anyway.

                                Same days before, even 20m from original Route, No calculation. Everything was ok, Signal GPS etc.

                                Screenshot_20240302-145902.png

                                undefined Offline
                                undefined Offline
                                marc van der heijden
                                wrote on 13 Mar 2024, 10:51 last edited by
                                #22

                                @Jörgen said in Unable to recalculate... and again and again.:

                                Same Problem Yesterday. Start cury Road to Home, left the track and IT could Not recalculate.

                                Screenshot_20240308-155402.png

                                Strange Route anyway.

                                Same days before, even 20m from original Route, No calculation. Everything was ok, Signal GPS etc.

                                Screenshot_20240302-145902.png

                                zoets had ik vaak als ik vanuit thuis met wifi wegreed, door bijv 5 min eerder je wifi uit te zetten op je telefoon en dus met data gebruik van je abonnement weg te rijden heb ik dit probleem niet meer gehad.

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                                11 Mar 2024, 21:28


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                                RetiredWingMan
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                                undefined
                                Con Hennekens
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                                undefined
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                                undefined
                                Corjan Meijerink
                                about 15 hours ago
                                undefined
                                Edwin_M
                                a day ago
                                undefined
                                marc van der heijden
                                14 May 2025, 07:12
                                undefined
                                Dave J 0
                                6 May 2025, 20:52
                                undefined
                                Marschel
                                30 Dec 2024, 22:28
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