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  4. Unable to recalculate... and again and again.

Unable to recalculate... and again and again.

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • undefined Offline
    undefined Offline
    Marschel
    wrote on 7 Mar 2024, 20:31 last edited by
    #3

    Hello,
    I can confirm such a phenomenon also with version 4.1.0-276.
    On a trip from A to B that was calculated before the trip, I have to leave the route at short notice. This meant that no recalculation of the route was possible and displayed. When I reached the actual route again and continued on it, the route could be calculated again and the message disappeared. GPS signal was available and offline maps too, so a recalculation would have been possible.

    undefined 1 Reply Last reply 7 Mar 2024, 20:33
    0
    • undefined Marschel
      7 Mar 2024, 20:31

      Hello,
      I can confirm such a phenomenon also with version 4.1.0-276.
      On a trip from A to B that was calculated before the trip, I have to leave the route at short notice. This meant that no recalculation of the route was possible and displayed. When I reached the actual route again and continued on it, the route could be calculated again and the message disappeared. GPS signal was available and offline maps too, so a recalculation would have been possible.

      undefined Offline
      undefined Offline
      Dave J 0
      wrote on 7 Mar 2024, 20:33 last edited by Dave J 0 3 Jul 2024, 20:34
      #4

      @Marschel had this happen to me too yesterday. Exactly the same with being off route and receiving the 'can not calculate' banner until I was back on the planned route. More testing tomorrow.

      Kind Regards. Help where I can.
      Ducati Multistrada V4 Rally
      iPhone 15 Pro
      Chigee AIO-5 Play
      Google Pixel 6 Pro - mounted on SP Connect Plus
      Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

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      0
      • undefined Offline
        undefined Offline
        RetiredWingMan
        wrote on 7 Mar 2024, 20:38 last edited by
        #5

        I find that when following a curvy A to B route (track), if you deviate from the track, the app sometimes has a lot of trouble recalculating. This is with downloaded maps and offline operation. I also find that the app is overly aggressive (in my opinion) with trying to get you back on track. At times it will try to send you backwards rather than route you to the closest point on the track.

        2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

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        • undefined Offline
          undefined Offline
          Marschel
          wrote on 7 Mar 2024, 20:45 last edited by
          #6

          @RetiredWingMan
          Hello,
          In this case, my route from A to B was planned without any curves, just a straight route on the fastest route, because I wanted to get home through the city.

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          • undefined Offline
            undefined Offline
            Con Hennekens
            wrote on 8 Mar 2024, 13:17 last edited by
            #7

            Can people experiencing this problem regularly, check if they left home or work starting the app in wifi conditions, after which the phone switches to cell network when this problem occurs? I have seen this behaviour a lot on my previous phone. I am guessing that something goes wrong after switching between different networks. The internet-availability test in the app succeeds, but somehow the service cannot be reached. In my case this problem ONLY occurred while online navigating (even with downloaded maps, because the calculation in that case is still done online. A force close followed by a restart and resume fixes it (network conditions are re-initialised?).

            Another thing I read not long ago, is that the DuckDuck Go app seems to block certain outgoing traffic. Is that something you use?

            I am just an enthusiastic MRA user, and hope you will be one too!

            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

            Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

            undefined undefined 2 Replies Last reply 8 Mar 2024, 13:25
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            • undefined Con Hennekens
              8 Mar 2024, 13:17

              Can people experiencing this problem regularly, check if they left home or work starting the app in wifi conditions, after which the phone switches to cell network when this problem occurs? I have seen this behaviour a lot on my previous phone. I am guessing that something goes wrong after switching between different networks. The internet-availability test in the app succeeds, but somehow the service cannot be reached. In my case this problem ONLY occurred while online navigating (even with downloaded maps, because the calculation in that case is still done online. A force close followed by a restart and resume fixes it (network conditions are re-initialised?).

              Another thing I read not long ago, is that the DuckDuck Go app seems to block certain outgoing traffic. Is that something you use?

              undefined Online
              undefined Online
              Edwin_M
              wrote on 8 Mar 2024, 13:25 last edited by
              #8

              @Con-Hennekens none of the above in my case

              Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

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              • undefined Offline
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                Marschel
                wrote on 8 Mar 2024, 16:24 last edited by
                #9

                @Con-Hennekens
                For me too, the phone was only online the whole time via phone data traffic.

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                • undefined Offline
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                  Dave J 0
                  wrote on 8 Mar 2024, 16:34 last edited by Dave J 0 3 Aug 2024, 16:44
                  #10

                  @Con-Hennekens None of the above for me too. Using 4.1.0-276 with Android 14 on Pixel 6 Pro. I was out on a route today and skipped Point 3 well in advance of reaching the point and was online at that time - tracklog. All going well until I decided to go past Point 4 to see what would happen. I am offline at this point (unlike the other day where the same problem happened) and the 'cannot calculate' starts - video of the problem.

                  Turning around and heading back to Point 4, the problem continues as I approach Point 4 until I am back on the planned route after Point 4 - video.

                  Note that in both videos whether heading away from or to Point 4, the distance and turn indications do not change also:
                  Screenshot 2024-03-08 163927.png

                  @Corjan-Meijerink, I have sent you the log file from my device just in case it helps.

                  Kind Regards. Help where I can.
                  Ducati Multistrada V4 Rally
                  iPhone 15 Pro
                  Chigee AIO-5 Play
                  Google Pixel 6 Pro - mounted on SP Connect Plus
                  Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

                  1 Reply Last reply
                  0
                  • undefined Con Hennekens
                    8 Mar 2024, 13:17

                    Can people experiencing this problem regularly, check if they left home or work starting the app in wifi conditions, after which the phone switches to cell network when this problem occurs? I have seen this behaviour a lot on my previous phone. I am guessing that something goes wrong after switching between different networks. The internet-availability test in the app succeeds, but somehow the service cannot be reached. In my case this problem ONLY occurred while online navigating (even with downloaded maps, because the calculation in that case is still done online. A force close followed by a restart and resume fixes it (network conditions are re-initialised?).

                    Another thing I read not long ago, is that the DuckDuck Go app seems to block certain outgoing traffic. Is that something you use?

                    undefined Offline
                    undefined Offline
                    RetiredWingMan
                    wrote on 8 Mar 2024, 17:14 last edited by
                    #11

                    @Con-Hennekens my most recent was not from home so no wifi Internet and I was in offline mode.

                    2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

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                    • undefined Offline
                      undefined Offline
                      Jörgen
                      Instructor
                      wrote on 9 Mar 2024, 09:03 last edited by Jörgen 3 Sept 2024, 09:03
                      #12

                      Same Problem Yesterday. Start cury Road to Home, left the track and IT could Not recalculate.

                      Screenshot_20240308-155402.png

                      Strange Route anyway.

                      Same days before, even 20m from original Route, No calculation. Everything was ok, Signal GPS etc.

                      Screenshot_20240302-145902.png

                      Hardware
                      iPhone 12 pro (iOS 17.0.2)
                      Oukitel RT3 (Andr. 12)
                      Samsung Galaxy XCover 4 (Andr. 9 Pie)
                      Wireless CarPlay mit (Elebest C650)
                      Wired CarPlay (SEAT Arona - 2021)
                      For more information, click here

                      undefined 1 Reply Last reply 13 Mar 2024, 10:51
                      0
                      • undefined Offline
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                        Corjan Meijerink
                        administrator
                        wrote on 11 Mar 2024, 09:22 last edited by
                        #13

                        What travelmode are you using when this occurs?

                        undefined undefined 2 Replies Last reply 11 Mar 2024, 17:54
                        0
                        • undefined Corjan Meijerink
                          11 Mar 2024, 09:22

                          What travelmode are you using when this occurs?

                          undefined Offline
                          undefined Offline
                          Dave J 0
                          wrote on 11 Mar 2024, 17:54 last edited by Dave J 0 3 Nov 2024, 20:29
                          #14

                          @Corjan-Meijerink Motorcycle travel mode was selected on both occasions I have seen this. One for a route and one for an A to B.

                          Kind Regards. Help where I can.
                          Ducati Multistrada V4 Rally
                          iPhone 15 Pro
                          Chigee AIO-5 Play
                          Google Pixel 6 Pro - mounted on SP Connect Plus
                          Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

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                          • undefined Corjan Meijerink
                            11 Mar 2024, 09:22

                            What travelmode are you using when this occurs?

                            undefined Offline
                            undefined Offline
                            Jörgen
                            Instructor
                            wrote on 11 Mar 2024, 18:12 last edited by
                            #15

                            @Corjan-Meijerink same for me, motorcycle mode.

                            Hardware
                            iPhone 12 pro (iOS 17.0.2)
                            Oukitel RT3 (Andr. 12)
                            Samsung Galaxy XCover 4 (Andr. 9 Pie)
                            Wireless CarPlay mit (Elebest C650)
                            Wired CarPlay (SEAT Arona - 2021)
                            For more information, click here

                            1 Reply Last reply
                            0
                            • undefined Offline
                              undefined Offline
                              Marschel
                              wrote on 11 Mar 2024, 19:50 last edited by
                              #16

                              @Corjan-Meijerink same for me, motorcycle mode.

                              1 Reply Last reply
                              0
                              • undefined Offline
                                undefined Offline
                                Corjan Meijerink
                                administrator
                                wrote on 11 Mar 2024, 21:28 last edited by
                                #17

                                Could you let me know if the same happens in car (default drive) mode? @Marschel @Jörgen @Dave-J-0

                                undefined 1 Reply Last reply 12 Mar 2024, 18:46
                                0
                                • undefined Offline
                                  undefined Offline
                                  Marschel
                                  wrote on 11 Mar 2024, 21:55 last edited by
                                  #18

                                  @Corjan-Meijerink
                                  Hello Corjan,
                                  I'll test it on the drive home tomorrow and report back.

                                  1 Reply Last reply
                                  0
                                  • undefined Offline
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                                    Marschel
                                    wrote on 12 Mar 2024, 16:18 last edited by
                                    #19

                                    @Corjan-Meijerink
                                    Hello Corjan, I set the travel mode to car and drove the same route again and left the route at the same point. I did this again at a second point. Both times the route was recalculated very quickly without the error message "Route calculation not possible". The error then occurred again when I changed the travel mode to motorcycle.

                                    undefined 1 Reply Last reply 12 Mar 2024, 16:23
                                    0
                                    • undefined Marschel
                                      12 Mar 2024, 16:18

                                      @Corjan-Meijerink
                                      Hello Corjan, I set the travel mode to car and drove the same route again and left the route at the same point. I did this again at a second point. Both times the route was recalculated very quickly without the error message "Route calculation not possible". The error then occurred again when I changed the travel mode to motorcycle.

                                      undefined Offline
                                      undefined Offline
                                      Corjan Meijerink
                                      administrator
                                      wrote on 12 Mar 2024, 16:23 last edited by
                                      #20

                                      @Marschel Excellent feedback! I will release an updated beta in a bit (and announce so) which will solve the issue 🙂

                                      1 Reply Last reply
                                      3
                                      • undefined Corjan Meijerink
                                        11 Mar 2024, 21:28

                                        Could you let me know if the same happens in car (default drive) mode? @Marschel @Jörgen @Dave-J-0

                                        undefined Offline
                                        undefined Offline
                                        Jörgen
                                        Instructor
                                        wrote on 12 Mar 2024, 18:46 last edited by
                                        #21

                                        @Corjan-Meijerink sorry I can not test before weekend.

                                        Hardware
                                        iPhone 12 pro (iOS 17.0.2)
                                        Oukitel RT3 (Andr. 12)
                                        Samsung Galaxy XCover 4 (Andr. 9 Pie)
                                        Wireless CarPlay mit (Elebest C650)
                                        Wired CarPlay (SEAT Arona - 2021)
                                        For more information, click here

                                        1 Reply Last reply
                                        0
                                        • undefined Jörgen
                                          9 Mar 2024, 09:03

                                          Same Problem Yesterday. Start cury Road to Home, left the track and IT could Not recalculate.

                                          Screenshot_20240308-155402.png

                                          Strange Route anyway.

                                          Same days before, even 20m from original Route, No calculation. Everything was ok, Signal GPS etc.

                                          Screenshot_20240302-145902.png

                                          undefined Offline
                                          undefined Offline
                                          marc van der heijden
                                          wrote on 13 Mar 2024, 10:51 last edited by
                                          #22

                                          @Jörgen said in Unable to recalculate... and again and again.:

                                          Same Problem Yesterday. Start cury Road to Home, left the track and IT could Not recalculate.

                                          Screenshot_20240308-155402.png

                                          Strange Route anyway.

                                          Same days before, even 20m from original Route, No calculation. Everything was ok, Signal GPS etc.

                                          Screenshot_20240302-145902.png

                                          zoets had ik vaak als ik vanuit thuis met wifi wegreed, door bijv 5 min eerder je wifi uit te zetten op je telefoon en dus met data gebruik van je abonnement weg te rijden heb ik dit probleem niet meer gehad.

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                                          9 Mar 2024, 09:03


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                                          Con Hennekens
                                          about an hour ago
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                                          RetiredWingMan
                                          a day ago
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                                          2 days ago
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                                          Jörgen
                                          3 days ago
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                                          marc van der heijden
                                          11 days ago
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                                          Dave J 0
                                          19 days ago
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                                          Edwin_M
                                          20 days ago
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                                          Marschel
                                          30 Dec 2024, 22:28
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