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  4. Unable to recalculate... and again and again.

Unable to recalculate... and again and again.

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Marschelundefined Offline
    Marschelundefined Offline
    Marschel
    wrote on last edited by
    #6

    @RetiredWingMan
    Hello,
    In this case, my route from A to B was planned without any curves, just a straight route on the fastest route, because I wanted to get home through the city.

    1 Reply Last reply
    0
    • Con Hennekensundefined Offline
      Con Hennekensundefined Offline
      Con Hennekens
      wrote on last edited by
      #7

      Can people experiencing this problem regularly, check if they left home or work starting the app in wifi conditions, after which the phone switches to cell network when this problem occurs? I have seen this behaviour a lot on my previous phone. I am guessing that something goes wrong after switching between different networks. The internet-availability test in the app succeeds, but somehow the service cannot be reached. In my case this problem ONLY occurred while online navigating (even with downloaded maps, because the calculation in that case is still done online. A force close followed by a restart and resume fixes it (network conditions are re-initialised?).

      Another thing I read not long ago, is that the DuckDuck Go app seems to block certain outgoing traffic. Is that something you use?

      I am just an enthusiastic MRA user, and hope you will be one too!

      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

      Edwin_Mundefined RetiredWingManundefined 2 Replies Last reply
      0
      • Con Hennekensundefined Con Hennekens

        Can people experiencing this problem regularly, check if they left home or work starting the app in wifi conditions, after which the phone switches to cell network when this problem occurs? I have seen this behaviour a lot on my previous phone. I am guessing that something goes wrong after switching between different networks. The internet-availability test in the app succeeds, but somehow the service cannot be reached. In my case this problem ONLY occurred while online navigating (even with downloaded maps, because the calculation in that case is still done online. A force close followed by a restart and resume fixes it (network conditions are re-initialised?).

        Another thing I read not long ago, is that the DuckDuck Go app seems to block certain outgoing traffic. Is that something you use?

        Edwin_Mundefined Offline
        Edwin_Mundefined Offline
        Edwin_M
        wrote on last edited by
        #8

        @Con-Hennekens none of the above in my case

        Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

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        0
        • Marschelundefined Offline
          Marschelundefined Offline
          Marschel
          wrote on last edited by
          #9

          @Con-Hennekens
          For me too, the phone was only online the whole time via phone data traffic.

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          0
          • Dave J 0undefined Offline
            Dave J 0undefined Offline
            Dave J 0
            wrote on last edited by Dave J 0
            #10

            @Con-Hennekens None of the above for me too. Using 4.1.0-276 with Android 14 on Pixel 6 Pro. I was out on a route today and skipped Point 3 well in advance of reaching the point and was online at that time - tracklog. All going well until I decided to go past Point 4 to see what would happen. I am offline at this point (unlike the other day where the same problem happened) and the 'cannot calculate' starts - video of the problem.

            Turning around and heading back to Point 4, the problem continues as I approach Point 4 until I am back on the planned route after Point 4 - video.

            Note that in both videos whether heading away from or to Point 4, the distance and turn indications do not change also:
            Screenshot 2024-03-08 163927.png

            @Corjan-Meijerink, I have sent you the log file from my device just in case it helps.

            Kind Regards. Help where I can.
            Ducati Multistrada V4 Rally
            iPhone 15 Pro
            Chigee AIO-5 Play
            Google Pixel 6 Pro - mounted on SP Connect Plus
            Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

            1 Reply Last reply
            0
            • Con Hennekensundefined Con Hennekens

              Can people experiencing this problem regularly, check if they left home or work starting the app in wifi conditions, after which the phone switches to cell network when this problem occurs? I have seen this behaviour a lot on my previous phone. I am guessing that something goes wrong after switching between different networks. The internet-availability test in the app succeeds, but somehow the service cannot be reached. In my case this problem ONLY occurred while online navigating (even with downloaded maps, because the calculation in that case is still done online. A force close followed by a restart and resume fixes it (network conditions are re-initialised?).

              Another thing I read not long ago, is that the DuckDuck Go app seems to block certain outgoing traffic. Is that something you use?

              RetiredWingManundefined Offline
              RetiredWingManundefined Offline
              RetiredWingMan
              wrote on last edited by
              #11

              @Con-Hennekens my most recent was not from home so no wifi Internet and I was in offline mode.

              2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

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              • Jörgenundefined Offline
                Jörgenundefined Offline
                Jörgen
                Instructor
                wrote on last edited by Jörgen
                #12

                Same Problem Yesterday. Start cury Road to Home, left the track and IT could Not recalculate.

                Screenshot_20240308-155402.png

                Strange Route anyway.

                Same days before, even 20m from original Route, No calculation. Everything was ok, Signal GPS etc.

                Screenshot_20240302-145902.png

                Hardware
                iPhone 12 pro (iOS 17.0.2)
                Oukitel RT3 (Andr. 12)
                Samsung Galaxy XCover 4 (Andr. 9 Pie)
                Wireless CarPlay mit (Elebest C650)
                Wired CarPlay (SEAT Arona - 2021)
                For more information, click here

                marc van der heijdenundefined 1 Reply Last reply
                0
                • Corjan Meijerinkundefined Offline
                  Corjan Meijerinkundefined Offline
                  Corjan Meijerink
                  administrator
                  wrote on last edited by
                  #13

                  What travelmode are you using when this occurs?

                  Dave J 0undefined Jörgenundefined 2 Replies Last reply
                  0
                  • Corjan Meijerinkundefined Corjan Meijerink

                    What travelmode are you using when this occurs?

                    Dave J 0undefined Offline
                    Dave J 0undefined Offline
                    Dave J 0
                    wrote on last edited by Dave J 0
                    #14

                    @Corjan-Meijerink Motorcycle travel mode was selected on both occasions I have seen this. One for a route and one for an A to B.

                    Kind Regards. Help where I can.
                    Ducati Multistrada V4 Rally
                    iPhone 15 Pro
                    Chigee AIO-5 Play
                    Google Pixel 6 Pro - mounted on SP Connect Plus
                    Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

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                    • Corjan Meijerinkundefined Corjan Meijerink

                      What travelmode are you using when this occurs?

                      Jörgenundefined Offline
                      Jörgenundefined Offline
                      Jörgen
                      Instructor
                      wrote on last edited by
                      #15

                      @Corjan-Meijerink same for me, motorcycle mode.

                      Hardware
                      iPhone 12 pro (iOS 17.0.2)
                      Oukitel RT3 (Andr. 12)
                      Samsung Galaxy XCover 4 (Andr. 9 Pie)
                      Wireless CarPlay mit (Elebest C650)
                      Wired CarPlay (SEAT Arona - 2021)
                      For more information, click here

                      1 Reply Last reply
                      0
                      • Marschelundefined Offline
                        Marschelundefined Offline
                        Marschel
                        wrote on last edited by
                        #16

                        @Corjan-Meijerink same for me, motorcycle mode.

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                        • Corjan Meijerinkundefined Offline
                          Corjan Meijerinkundefined Offline
                          Corjan Meijerink
                          administrator
                          wrote on last edited by
                          #17

                          Could you let me know if the same happens in car (default drive) mode? @Marschel @Jörgen @Dave-J-0

                          Jörgenundefined 1 Reply Last reply
                          0
                          • Marschelundefined Offline
                            Marschelundefined Offline
                            Marschel
                            wrote on last edited by
                            #18

                            @Corjan-Meijerink
                            Hello Corjan,
                            I'll test it on the drive home tomorrow and report back.

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                            0
                            • Marschelundefined Offline
                              Marschelundefined Offline
                              Marschel
                              wrote on last edited by
                              #19

                              @Corjan-Meijerink
                              Hello Corjan, I set the travel mode to car and drove the same route again and left the route at the same point. I did this again at a second point. Both times the route was recalculated very quickly without the error message "Route calculation not possible". The error then occurred again when I changed the travel mode to motorcycle.

                              Corjan Meijerinkundefined 1 Reply Last reply
                              0
                              • Marschelundefined Marschel

                                @Corjan-Meijerink
                                Hello Corjan, I set the travel mode to car and drove the same route again and left the route at the same point. I did this again at a second point. Both times the route was recalculated very quickly without the error message "Route calculation not possible". The error then occurred again when I changed the travel mode to motorcycle.

                                Corjan Meijerinkundefined Offline
                                Corjan Meijerinkundefined Offline
                                Corjan Meijerink
                                administrator
                                wrote on last edited by
                                #20

                                @Marschel Excellent feedback! I will release an updated beta in a bit (and announce so) which will solve the issue 🙂

                                1 Reply Last reply
                                3
                                • Corjan Meijerinkundefined Corjan Meijerink

                                  Could you let me know if the same happens in car (default drive) mode? @Marschel @Jörgen @Dave-J-0

                                  Jörgenundefined Offline
                                  Jörgenundefined Offline
                                  Jörgen
                                  Instructor
                                  wrote on last edited by
                                  #21

                                  @Corjan-Meijerink sorry I can not test before weekend.

                                  Hardware
                                  iPhone 12 pro (iOS 17.0.2)
                                  Oukitel RT3 (Andr. 12)
                                  Samsung Galaxy XCover 4 (Andr. 9 Pie)
                                  Wireless CarPlay mit (Elebest C650)
                                  Wired CarPlay (SEAT Arona - 2021)
                                  For more information, click here

                                  1 Reply Last reply
                                  0
                                  • Jörgenundefined Jörgen

                                    Same Problem Yesterday. Start cury Road to Home, left the track and IT could Not recalculate.

                                    Screenshot_20240308-155402.png

                                    Strange Route anyway.

                                    Same days before, even 20m from original Route, No calculation. Everything was ok, Signal GPS etc.

                                    Screenshot_20240302-145902.png

                                    marc van der heijdenundefined Offline
                                    marc van der heijdenundefined Offline
                                    marc van der heijden
                                    wrote on last edited by
                                    #22

                                    @Jörgen said in Unable to recalculate... and again and again.:

                                    Same Problem Yesterday. Start cury Road to Home, left the track and IT could Not recalculate.

                                    Screenshot_20240308-155402.png

                                    Strange Route anyway.

                                    Same days before, even 20m from original Route, No calculation. Everything was ok, Signal GPS etc.

                                    Screenshot_20240302-145902.png

                                    zoets had ik vaak als ik vanuit thuis met wifi wegreed, door bijv 5 min eerder je wifi uit te zetten op je telefoon en dus met data gebruik van je abonnement weg te rijden heb ik dit probleem niet meer gehad.

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