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  4. Unable to recalculate... and again and again.

Unable to recalculate... and again and again.

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Edwin_Mundefined Offline
    Edwin_Mundefined Offline
    Edwin_M
    wrote on last edited by
    #1

    Did some touring today with the 266 version
    At this moment 14:30 27x is not available yet.

    I had some interesting experiences.

    1. The app was directing me on a parallel road which is closed for cars and motorcycle. (Roundtour based calculation)
    2. Avoiding this I went on the 80km road. But then the app started complaining: can not recalculate.
    3. Due to some lag in location on screen, I missed a turn. Here too, the app started with lots of 'cannot recalculate' messages . It did not adjust the route. On my gut feeling I did some turns in a vilage and was able to return to the route (without performing a u-turn). I had an A-B route created with very curvy...
    4. In all I found that once you stray from the created route the recalculation was off or non existing..

    Grtz
    Edwin

    Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

    RetiredWingManundefined 1 Reply Last reply
    0
    • Edwin_Mundefined Edwin_M

      Did some touring today with the 266 version
      At this moment 14:30 27x is not available yet.

      I had some interesting experiences.

      1. The app was directing me on a parallel road which is closed for cars and motorcycle. (Roundtour based calculation)
      2. Avoiding this I went on the 80km road. But then the app started complaining: can not recalculate.
      3. Due to some lag in location on screen, I missed a turn. Here too, the app started with lots of 'cannot recalculate' messages . It did not adjust the route. On my gut feeling I did some turns in a vilage and was able to return to the route (without performing a u-turn). I had an A-B route created with very curvy...
      4. In all I found that once you stray from the created route the recalculation was off or non existing..

      Grtz
      Edwin

      RetiredWingManundefined Offline
      RetiredWingManundefined Offline
      RetiredWingMan
      wrote on last edited by
      #2

      @Edwin_M I had a similar experience with v266 on a straight A to B route. Went off route and it took a very long time to recalculate. I was getting voice instructions while the recalculate was in progress.
      When I started the Ato B route I was given a choice of three routes. I chose one. After the recalculate a different route was planned.
      Screenshot_20240223_142510.jpg

      2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

      1 Reply Last reply
      0
      • Marschelundefined Offline
        Marschelundefined Offline
        Marschel
        wrote on last edited by
        #3

        Hello,
        I can confirm such a phenomenon also with version 4.1.0-276.
        On a trip from A to B that was calculated before the trip, I have to leave the route at short notice. This meant that no recalculation of the route was possible and displayed. When I reached the actual route again and continued on it, the route could be calculated again and the message disappeared. GPS signal was available and offline maps too, so a recalculation would have been possible.

        Dave J 0undefined 1 Reply Last reply
        0
        • Marschelundefined Marschel

          Hello,
          I can confirm such a phenomenon also with version 4.1.0-276.
          On a trip from A to B that was calculated before the trip, I have to leave the route at short notice. This meant that no recalculation of the route was possible and displayed. When I reached the actual route again and continued on it, the route could be calculated again and the message disappeared. GPS signal was available and offline maps too, so a recalculation would have been possible.

          Dave J 0undefined Offline
          Dave J 0undefined Offline
          Dave J 0
          wrote on last edited by Dave J 0
          #4

          @Marschel had this happen to me too yesterday. Exactly the same with being off route and receiving the 'can not calculate' banner until I was back on the planned route. More testing tomorrow.

          Kind Regards. Help where I can.
          Ducati Multistrada V4 Rally
          iPhone 15 Pro
          Chigee AIO-5 Play
          Google Pixel 6 Pro - mounted on SP Connect Plus
          Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

          1 Reply Last reply
          0
          • RetiredWingManundefined Offline
            RetiredWingManundefined Offline
            RetiredWingMan
            wrote on last edited by
            #5

            I find that when following a curvy A to B route (track), if you deviate from the track, the app sometimes has a lot of trouble recalculating. This is with downloaded maps and offline operation. I also find that the app is overly aggressive (in my opinion) with trying to get you back on track. At times it will try to send you backwards rather than route you to the closest point on the track.

            2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

            1 Reply Last reply
            0
            • Marschelundefined Offline
              Marschelundefined Offline
              Marschel
              wrote on last edited by
              #6

              @RetiredWingMan
              Hello,
              In this case, my route from A to B was planned without any curves, just a straight route on the fastest route, because I wanted to get home through the city.

              1 Reply Last reply
              0
              • Con Hennekensundefined Offline
                Con Hennekensundefined Offline
                Con Hennekens
                wrote on last edited by
                #7

                Can people experiencing this problem regularly, check if they left home or work starting the app in wifi conditions, after which the phone switches to cell network when this problem occurs? I have seen this behaviour a lot on my previous phone. I am guessing that something goes wrong after switching between different networks. The internet-availability test in the app succeeds, but somehow the service cannot be reached. In my case this problem ONLY occurred while online navigating (even with downloaded maps, because the calculation in that case is still done online. A force close followed by a restart and resume fixes it (network conditions are re-initialised?).

                Another thing I read not long ago, is that the DuckDuck Go app seems to block certain outgoing traffic. Is that something you use?

                I am just an enthusiastic MRA user, and hope you will be one too!

                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                Edwin_Mundefined RetiredWingManundefined 2 Replies Last reply
                0
                • Con Hennekensundefined Con Hennekens

                  Can people experiencing this problem regularly, check if they left home or work starting the app in wifi conditions, after which the phone switches to cell network when this problem occurs? I have seen this behaviour a lot on my previous phone. I am guessing that something goes wrong after switching between different networks. The internet-availability test in the app succeeds, but somehow the service cannot be reached. In my case this problem ONLY occurred while online navigating (even with downloaded maps, because the calculation in that case is still done online. A force close followed by a restart and resume fixes it (network conditions are re-initialised?).

                  Another thing I read not long ago, is that the DuckDuck Go app seems to block certain outgoing traffic. Is that something you use?

                  Edwin_Mundefined Offline
                  Edwin_Mundefined Offline
                  Edwin_M
                  wrote on last edited by
                  #8

                  @Con-Hennekens none of the above in my case

                  Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

                  1 Reply Last reply
                  0
                  • Marschelundefined Offline
                    Marschelundefined Offline
                    Marschel
                    wrote on last edited by
                    #9

                    @Con-Hennekens
                    For me too, the phone was only online the whole time via phone data traffic.

                    1 Reply Last reply
                    0
                    • Dave J 0undefined Offline
                      Dave J 0undefined Offline
                      Dave J 0
                      wrote on last edited by Dave J 0
                      #10

                      @Con-Hennekens None of the above for me too. Using 4.1.0-276 with Android 14 on Pixel 6 Pro. I was out on a route today and skipped Point 3 well in advance of reaching the point and was online at that time - tracklog. All going well until I decided to go past Point 4 to see what would happen. I am offline at this point (unlike the other day where the same problem happened) and the 'cannot calculate' starts - video of the problem.

                      Turning around and heading back to Point 4, the problem continues as I approach Point 4 until I am back on the planned route after Point 4 - video.

                      Note that in both videos whether heading away from or to Point 4, the distance and turn indications do not change also:
                      Screenshot 2024-03-08 163927.png

                      @Corjan-Meijerink, I have sent you the log file from my device just in case it helps.

                      Kind Regards. Help where I can.
                      Ducati Multistrada V4 Rally
                      iPhone 15 Pro
                      Chigee AIO-5 Play
                      Google Pixel 6 Pro - mounted on SP Connect Plus
                      Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

                      1 Reply Last reply
                      0
                      • Con Hennekensundefined Con Hennekens

                        Can people experiencing this problem regularly, check if they left home or work starting the app in wifi conditions, after which the phone switches to cell network when this problem occurs? I have seen this behaviour a lot on my previous phone. I am guessing that something goes wrong after switching between different networks. The internet-availability test in the app succeeds, but somehow the service cannot be reached. In my case this problem ONLY occurred while online navigating (even with downloaded maps, because the calculation in that case is still done online. A force close followed by a restart and resume fixes it (network conditions are re-initialised?).

                        Another thing I read not long ago, is that the DuckDuck Go app seems to block certain outgoing traffic. Is that something you use?

                        RetiredWingManundefined Offline
                        RetiredWingManundefined Offline
                        RetiredWingMan
                        wrote on last edited by
                        #11

                        @Con-Hennekens my most recent was not from home so no wifi Internet and I was in offline mode.

                        2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

                        1 Reply Last reply
                        0
                        • Jörgenundefined Offline
                          Jörgenundefined Offline
                          Jörgen
                          Instructor
                          wrote on last edited by Jörgen
                          #12

                          Same Problem Yesterday. Start cury Road to Home, left the track and IT could Not recalculate.

                          Screenshot_20240308-155402.png

                          Strange Route anyway.

                          Same days before, even 20m from original Route, No calculation. Everything was ok, Signal GPS etc.

                          Screenshot_20240302-145902.png

                          Hardware
                          iPhone 12 pro (iOS 17.0.2)
                          Oukitel RT3 (Andr. 12)
                          Samsung Galaxy XCover 4 (Andr. 9 Pie)
                          Wireless CarPlay mit (Elebest C650)
                          Wired CarPlay (SEAT Arona - 2021)
                          For more information, click here

                          marc van der heijdenundefined 1 Reply Last reply
                          0
                          • Corjan Meijerinkundefined Offline
                            Corjan Meijerinkundefined Offline
                            Corjan Meijerink
                            administrator
                            wrote on last edited by
                            #13

                            What travelmode are you using when this occurs?

                            Dave J 0undefined Jörgenundefined 2 Replies Last reply
                            0
                            • Corjan Meijerinkundefined Corjan Meijerink

                              What travelmode are you using when this occurs?

                              Dave J 0undefined Offline
                              Dave J 0undefined Offline
                              Dave J 0
                              wrote on last edited by Dave J 0
                              #14

                              @Corjan-Meijerink Motorcycle travel mode was selected on both occasions I have seen this. One for a route and one for an A to B.

                              Kind Regards. Help where I can.
                              Ducati Multistrada V4 Rally
                              iPhone 15 Pro
                              Chigee AIO-5 Play
                              Google Pixel 6 Pro - mounted on SP Connect Plus
                              Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

                              1 Reply Last reply
                              0
                              • Corjan Meijerinkundefined Corjan Meijerink

                                What travelmode are you using when this occurs?

                                Jörgenundefined Offline
                                Jörgenundefined Offline
                                Jörgen
                                Instructor
                                wrote on last edited by
                                #15

                                @Corjan-Meijerink same for me, motorcycle mode.

                                Hardware
                                iPhone 12 pro (iOS 17.0.2)
                                Oukitel RT3 (Andr. 12)
                                Samsung Galaxy XCover 4 (Andr. 9 Pie)
                                Wireless CarPlay mit (Elebest C650)
                                Wired CarPlay (SEAT Arona - 2021)
                                For more information, click here

                                1 Reply Last reply
                                0
                                • Marschelundefined Offline
                                  Marschelundefined Offline
                                  Marschel
                                  wrote on last edited by
                                  #16

                                  @Corjan-Meijerink same for me, motorcycle mode.

                                  1 Reply Last reply
                                  0
                                  • Corjan Meijerinkundefined Offline
                                    Corjan Meijerinkundefined Offline
                                    Corjan Meijerink
                                    administrator
                                    wrote on last edited by
                                    #17

                                    Could you let me know if the same happens in car (default drive) mode? @Marschel @Jörgen @Dave-J-0

                                    Jörgenundefined 1 Reply Last reply
                                    0
                                    • Marschelundefined Offline
                                      Marschelundefined Offline
                                      Marschel
                                      wrote on last edited by
                                      #18

                                      @Corjan-Meijerink
                                      Hello Corjan,
                                      I'll test it on the drive home tomorrow and report back.

                                      1 Reply Last reply
                                      0
                                      • Marschelundefined Offline
                                        Marschelundefined Offline
                                        Marschel
                                        wrote on last edited by
                                        #19

                                        @Corjan-Meijerink
                                        Hello Corjan, I set the travel mode to car and drove the same route again and left the route at the same point. I did this again at a second point. Both times the route was recalculated very quickly without the error message "Route calculation not possible". The error then occurred again when I changed the travel mode to motorcycle.

                                        Corjan Meijerinkundefined 1 Reply Last reply
                                        0
                                        • Marschelundefined Marschel

                                          @Corjan-Meijerink
                                          Hello Corjan, I set the travel mode to car and drove the same route again and left the route at the same point. I did this again at a second point. Both times the route was recalculated very quickly without the error message "Route calculation not possible". The error then occurred again when I changed the travel mode to motorcycle.

                                          Corjan Meijerinkundefined Offline
                                          Corjan Meijerinkundefined Offline
                                          Corjan Meijerink
                                          administrator
                                          wrote on last edited by
                                          #20

                                          @Marschel Excellent feedback! I will release an updated beta in a bit (and announce so) which will solve the issue 🙂

                                          1 Reply Last reply
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