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  4. Unable to recalculate... and again and again.

Unable to recalculate... and again and again.

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Marschelundefined Offline
    Marschelundefined Offline
    Marschel
    wrote on last edited by
    #3

    Hello,
    I can confirm such a phenomenon also with version 4.1.0-276.
    On a trip from A to B that was calculated before the trip, I have to leave the route at short notice. This meant that no recalculation of the route was possible and displayed. When I reached the actual route again and continued on it, the route could be calculated again and the message disappeared. GPS signal was available and offline maps too, so a recalculation would have been possible.

    Dave J 0undefined 1 Reply Last reply
    0
    • Marschelundefined Marschel

      Hello,
      I can confirm such a phenomenon also with version 4.1.0-276.
      On a trip from A to B that was calculated before the trip, I have to leave the route at short notice. This meant that no recalculation of the route was possible and displayed. When I reached the actual route again and continued on it, the route could be calculated again and the message disappeared. GPS signal was available and offline maps too, so a recalculation would have been possible.

      Dave J 0undefined Offline
      Dave J 0undefined Offline
      Dave J 0
      wrote on last edited by Dave J 0
      #4

      @Marschel had this happen to me too yesterday. Exactly the same with being off route and receiving the 'can not calculate' banner until I was back on the planned route. More testing tomorrow.

      Kind Regards. Help where I can.
      Ducati Multistrada V4 Rally
      iPhone 15 Pro
      Chigee AIO-5 Play
      Google Pixel 6 Pro - mounted on SP Connect Plus
      Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

      1 Reply Last reply
      0
      • RetiredWingManundefined Offline
        RetiredWingManundefined Offline
        RetiredWingMan
        wrote on last edited by
        #5

        I find that when following a curvy A to B route (track), if you deviate from the track, the app sometimes has a lot of trouble recalculating. This is with downloaded maps and offline operation. I also find that the app is overly aggressive (in my opinion) with trying to get you back on track. At times it will try to send you backwards rather than route you to the closest point on the track.

        2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

        1 Reply Last reply
        0
        • Marschelundefined Offline
          Marschelundefined Offline
          Marschel
          wrote on last edited by
          #6

          @RetiredWingMan
          Hello,
          In this case, my route from A to B was planned without any curves, just a straight route on the fastest route, because I wanted to get home through the city.

          1 Reply Last reply
          0
          • Con Hennekensundefined Offline
            Con Hennekensundefined Offline
            Con Hennekens
            wrote on last edited by
            #7

            Can people experiencing this problem regularly, check if they left home or work starting the app in wifi conditions, after which the phone switches to cell network when this problem occurs? I have seen this behaviour a lot on my previous phone. I am guessing that something goes wrong after switching between different networks. The internet-availability test in the app succeeds, but somehow the service cannot be reached. In my case this problem ONLY occurred while online navigating (even with downloaded maps, because the calculation in that case is still done online. A force close followed by a restart and resume fixes it (network conditions are re-initialised?).

            Another thing I read not long ago, is that the DuckDuck Go app seems to block certain outgoing traffic. Is that something you use?

            I am just an enthusiastic MRA user, and hope you will be one too!

            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

            Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

            Edwin_Mundefined RetiredWingManundefined 2 Replies Last reply
            0
            • Con Hennekensundefined Con Hennekens

              Can people experiencing this problem regularly, check if they left home or work starting the app in wifi conditions, after which the phone switches to cell network when this problem occurs? I have seen this behaviour a lot on my previous phone. I am guessing that something goes wrong after switching between different networks. The internet-availability test in the app succeeds, but somehow the service cannot be reached. In my case this problem ONLY occurred while online navigating (even with downloaded maps, because the calculation in that case is still done online. A force close followed by a restart and resume fixes it (network conditions are re-initialised?).

              Another thing I read not long ago, is that the DuckDuck Go app seems to block certain outgoing traffic. Is that something you use?

              Edwin_Mundefined Online
              Edwin_Mundefined Online
              Edwin_M
              wrote on last edited by
              #8

              @Con-Hennekens none of the above in my case

              Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

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              0
              • Marschelundefined Offline
                Marschelundefined Offline
                Marschel
                wrote on last edited by
                #9

                @Con-Hennekens
                For me too, the phone was only online the whole time via phone data traffic.

                1 Reply Last reply
                0
                • Dave J 0undefined Offline
                  Dave J 0undefined Offline
                  Dave J 0
                  wrote on last edited by Dave J 0
                  #10

                  @Con-Hennekens None of the above for me too. Using 4.1.0-276 with Android 14 on Pixel 6 Pro. I was out on a route today and skipped Point 3 well in advance of reaching the point and was online at that time - tracklog. All going well until I decided to go past Point 4 to see what would happen. I am offline at this point (unlike the other day where the same problem happened) and the 'cannot calculate' starts - video of the problem.

                  Turning around and heading back to Point 4, the problem continues as I approach Point 4 until I am back on the planned route after Point 4 - video.

                  Note that in both videos whether heading away from or to Point 4, the distance and turn indications do not change also:
                  Screenshot 2024-03-08 163927.png

                  @Corjan-Meijerink, I have sent you the log file from my device just in case it helps.

                  Kind Regards. Help where I can.
                  Ducati Multistrada V4 Rally
                  iPhone 15 Pro
                  Chigee AIO-5 Play
                  Google Pixel 6 Pro - mounted on SP Connect Plus
                  Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

                  1 Reply Last reply
                  0
                  • Con Hennekensundefined Con Hennekens

                    Can people experiencing this problem regularly, check if they left home or work starting the app in wifi conditions, after which the phone switches to cell network when this problem occurs? I have seen this behaviour a lot on my previous phone. I am guessing that something goes wrong after switching between different networks. The internet-availability test in the app succeeds, but somehow the service cannot be reached. In my case this problem ONLY occurred while online navigating (even with downloaded maps, because the calculation in that case is still done online. A force close followed by a restart and resume fixes it (network conditions are re-initialised?).

                    Another thing I read not long ago, is that the DuckDuck Go app seems to block certain outgoing traffic. Is that something you use?

                    RetiredWingManundefined Offline
                    RetiredWingManundefined Offline
                    RetiredWingMan
                    wrote on last edited by
                    #11

                    @Con-Hennekens my most recent was not from home so no wifi Internet and I was in offline mode.

                    2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

                    1 Reply Last reply
                    0
                    • Jörgenundefined Offline
                      Jörgenundefined Offline
                      Jörgen
                      Instructor
                      wrote on last edited by Jörgen
                      #12

                      Same Problem Yesterday. Start cury Road to Home, left the track and IT could Not recalculate.

                      Screenshot_20240308-155402.png

                      Strange Route anyway.

                      Same days before, even 20m from original Route, No calculation. Everything was ok, Signal GPS etc.

                      Screenshot_20240302-145902.png

                      Hardware
                      iPhone 12 pro (iOS 17.0.2)
                      Oukitel RT3 (Andr. 12)
                      Samsung Galaxy XCover 4 (Andr. 9 Pie)
                      Wireless CarPlay mit (Elebest C650)
                      Wired CarPlay (SEAT Arona - 2021)
                      For more information, click here

                      marc van der heijdenundefined 1 Reply Last reply
                      0
                      • Corjan Meijerinkundefined Online
                        Corjan Meijerinkundefined Online
                        Corjan Meijerink
                        administrator
                        wrote on last edited by
                        #13

                        What travelmode are you using when this occurs?

                        Dave J 0undefined Jörgenundefined 2 Replies Last reply
                        0
                        • Corjan Meijerinkundefined Corjan Meijerink

                          What travelmode are you using when this occurs?

                          Dave J 0undefined Offline
                          Dave J 0undefined Offline
                          Dave J 0
                          wrote on last edited by Dave J 0
                          #14

                          @Corjan-Meijerink Motorcycle travel mode was selected on both occasions I have seen this. One for a route and one for an A to B.

                          Kind Regards. Help where I can.
                          Ducati Multistrada V4 Rally
                          iPhone 15 Pro
                          Chigee AIO-5 Play
                          Google Pixel 6 Pro - mounted on SP Connect Plus
                          Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

                          1 Reply Last reply
                          0
                          • Corjan Meijerinkundefined Corjan Meijerink

                            What travelmode are you using when this occurs?

                            Jörgenundefined Offline
                            Jörgenundefined Offline
                            Jörgen
                            Instructor
                            wrote on last edited by
                            #15

                            @Corjan-Meijerink same for me, motorcycle mode.

                            Hardware
                            iPhone 12 pro (iOS 17.0.2)
                            Oukitel RT3 (Andr. 12)
                            Samsung Galaxy XCover 4 (Andr. 9 Pie)
                            Wireless CarPlay mit (Elebest C650)
                            Wired CarPlay (SEAT Arona - 2021)
                            For more information, click here

                            1 Reply Last reply
                            0
                            • Marschelundefined Offline
                              Marschelundefined Offline
                              Marschel
                              wrote on last edited by
                              #16

                              @Corjan-Meijerink same for me, motorcycle mode.

                              1 Reply Last reply
                              0
                              • Corjan Meijerinkundefined Online
                                Corjan Meijerinkundefined Online
                                Corjan Meijerink
                                administrator
                                wrote on last edited by
                                #17

                                Could you let me know if the same happens in car (default drive) mode? @Marschel @Jörgen @Dave-J-0

                                Jörgenundefined 1 Reply Last reply
                                0
                                • Marschelundefined Offline
                                  Marschelundefined Offline
                                  Marschel
                                  wrote on last edited by
                                  #18

                                  @Corjan-Meijerink
                                  Hello Corjan,
                                  I'll test it on the drive home tomorrow and report back.

                                  1 Reply Last reply
                                  0
                                  • Marschelundefined Offline
                                    Marschelundefined Offline
                                    Marschel
                                    wrote on last edited by
                                    #19

                                    @Corjan-Meijerink
                                    Hello Corjan, I set the travel mode to car and drove the same route again and left the route at the same point. I did this again at a second point. Both times the route was recalculated very quickly without the error message "Route calculation not possible". The error then occurred again when I changed the travel mode to motorcycle.

                                    Corjan Meijerinkundefined 1 Reply Last reply
                                    0
                                    • Marschelundefined Marschel

                                      @Corjan-Meijerink
                                      Hello Corjan, I set the travel mode to car and drove the same route again and left the route at the same point. I did this again at a second point. Both times the route was recalculated very quickly without the error message "Route calculation not possible". The error then occurred again when I changed the travel mode to motorcycle.

                                      Corjan Meijerinkundefined Online
                                      Corjan Meijerinkundefined Online
                                      Corjan Meijerink
                                      administrator
                                      wrote on last edited by
                                      #20

                                      @Marschel Excellent feedback! I will release an updated beta in a bit (and announce so) which will solve the issue 🙂

                                      1 Reply Last reply
                                      3
                                      • Corjan Meijerinkundefined Corjan Meijerink

                                        Could you let me know if the same happens in car (default drive) mode? @Marschel @Jörgen @Dave-J-0

                                        Jörgenundefined Offline
                                        Jörgenundefined Offline
                                        Jörgen
                                        Instructor
                                        wrote on last edited by
                                        #21

                                        @Corjan-Meijerink sorry I can not test before weekend.

                                        Hardware
                                        iPhone 12 pro (iOS 17.0.2)
                                        Oukitel RT3 (Andr. 12)
                                        Samsung Galaxy XCover 4 (Andr. 9 Pie)
                                        Wireless CarPlay mit (Elebest C650)
                                        Wired CarPlay (SEAT Arona - 2021)
                                        For more information, click here

                                        1 Reply Last reply
                                        0
                                        • Jörgenundefined Jörgen

                                          Same Problem Yesterday. Start cury Road to Home, left the track and IT could Not recalculate.

                                          Screenshot_20240308-155402.png

                                          Strange Route anyway.

                                          Same days before, even 20m from original Route, No calculation. Everything was ok, Signal GPS etc.

                                          Screenshot_20240302-145902.png

                                          marc van der heijdenundefined Offline
                                          marc van der heijdenundefined Offline
                                          marc van der heijden
                                          wrote on last edited by
                                          #22

                                          @Jörgen said in Unable to recalculate... and again and again.:

                                          Same Problem Yesterday. Start cury Road to Home, left the track and IT could Not recalculate.

                                          Screenshot_20240308-155402.png

                                          Strange Route anyway.

                                          Same days before, even 20m from original Route, No calculation. Everything was ok, Signal GPS etc.

                                          Screenshot_20240302-145902.png

                                          zoets had ik vaak als ik vanuit thuis met wifi wegreed, door bijv 5 min eerder je wifi uit te zetten op je telefoon en dus met data gebruik van je abonnement weg te rijden heb ik dit probleem niet meer gehad.

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