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  3. track between waypoints is not showing

track between waypoints is not showing

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  • undefined Andrew 15
    11 Jun 2022, 10:28

    @nick-carthew haha, this is so strange becuase that black line is totally not ! there when i go in.

    Perhaps is the web browser i am using???

    Capture.PNG

    undefined Offline
    undefined Offline
    Andrew 15
    wrote on 11 Jun 2022, 10:45 last edited by
    #9

    @andrew-15 Ive tried on chrome and mozilla firefox and still cannot see the black line.

    are you two gold members?

    undefined 2 Replies Last reply 11 Jun 2022, 11:46
    0
    • undefined Andrew 15
      10 Jun 2022, 22:00

      @steve-lynch

      Thanks Steve,

      I have checked this and it is at 100%

      undefined Offline
      undefined Offline
      Jack van Tilburg
      wrote on 11 Jun 2022, 11:09 last edited by
      #10

      @andrew-15 said in track between waypoints is not showing:

      I have checked this and it is at 100%

      Did you change transparency to 20%?

      1 Reply Last reply
      0
      • undefined Andrew 15
        11 Jun 2022, 10:45

        @andrew-15 Ive tried on chrome and mozilla firefox and still cannot see the black line.

        are you two gold members?

        undefined Online
        undefined Online
        Nick Carthew
        RouteXpert
        wrote on 11 Jun 2022, 11:46 last edited by
        #11

        @andrew-15 Yes, I have a gold account. I will test your route on my PC now.

        Always willing to help if I can.
        Triumph Tiger 1200 XRT called Tina.
        MRA Navigation Next and SilverFox B8J bar buttons.
        Quadlock wireless mount for IPhone 11.
        Cardo Scala Packtalk Bold.
        TomTom Rider 500. (In the cupboard now)

        1 Reply Last reply
        0
        • undefined Andrew 15
          10 Jun 2022, 18:43

          Hi,

          i have a 6000 mile route saved on my account but the black line showing which roads ill be taking is no longer showing. it has been like this for a week now? is this a bug that is getting fixed?

          Thanks

          undefined Offline
          undefined Offline
          Steve Lynch
          Valued contributor
          wrote on 11 Jun 2022, 11:49 last edited by Steve Lynch 6 Nov 2022, 11:51
          #12

          @andrew-15

          Maybe you misread my post.
          “You could check the “Route Line Transparency” in the Toolkit and make sure it is not set to 100%.”

          As Jack said , 100% means the route line is completely transparent as in not visible.

          You don’t stop riding when you get old, you get old when you stop riding.

          1 Reply Last reply
          0
          • undefined Andrew 15
            11 Jun 2022, 10:45

            @andrew-15 Ive tried on chrome and mozilla firefox and still cannot see the black line.

            are you two gold members?

            undefined Online
            undefined Online
            Nick Carthew
            RouteXpert
            wrote on 11 Jun 2022, 11:54 last edited by Nick Carthew 6 Nov 2022, 12:07
            #13

            @andrew-15 I have opened your route on my PC using my Gold account and my Basic test account. Both accounts show the track line using Chrome. I would check what Jack and Steve have mentioned about route line transparency.

            e73c9905-58b6-44a3-906c-fe013cf25931-image.png

            Always willing to help if I can.
            Triumph Tiger 1200 XRT called Tina.
            MRA Navigation Next and SilverFox B8J bar buttons.
            Quadlock wireless mount for IPhone 11.
            Cardo Scala Packtalk Bold.
            TomTom Rider 500. (In the cupboard now)

            1 Reply Last reply
            0
            • undefined Andrew 15
              10 Jun 2022, 18:43

              Hi,

              i have a 6000 mile route saved on my account but the black line showing which roads ill be taking is no longer showing. it has been like this for a week now? is this a bug that is getting fixed?

              Thanks

              undefined Offline
              undefined Offline
              Steve Lynch
              Valued contributor
              wrote on 11 Jun 2022, 12:03 last edited by
              #14

              @andrew-15

              Do not set the transparency to 100%

              Do not set to100.jpg

              You don’t stop riding when you get old, you get old when you stop riding.

              undefined 1 Reply Last reply 11 Jun 2022, 16:20
              0
              • undefined Steve Lynch
                11 Jun 2022, 12:03

                @andrew-15

                Do not set the transparency to 100%

                Do not set to100.jpg

                undefined Offline
                undefined Offline
                Andrew 15
                wrote on 11 Jun 2022, 16:20 last edited by
                #15

                @steve-lynch Well aren't I embarrassed!

                that was the issue all along.

                i cannot believe it was that, im so stupid.

                Thank you all for your patience and taking the time to talk me through it. it was really stressing me out 🤦

                undefined 1 Reply Last reply 11 Jun 2022, 17:26
                1
                • undefined Andrew 15
                  11 Jun 2022, 16:20

                  @steve-lynch Well aren't I embarrassed!

                  that was the issue all along.

                  i cannot believe it was that, im so stupid.

                  Thank you all for your patience and taking the time to talk me through it. it was really stressing me out 🤦

                  undefined Offline
                  undefined Offline
                  Steve Lynch
                  Valued contributor
                  wrote on 11 Jun 2022, 17:26 last edited by
                  #16

                  @andrew-15
                  No problem Andrew.
                  Enjoy your trip.

                  You don’t stop riding when you get old, you get old when you stop riding.

                  1 Reply Last reply
                  0
                  • undefined Online
                    undefined Online
                    Nick Carthew
                    RouteXpert
                    wrote on 11 Jun 2022, 19:30 last edited by
                    #17

                    @Andrew-15 We all learn from our mistakes. I bet you don’t make the same mistake again 😅 Enjoy your tour 👍🏼

                    Always willing to help if I can.
                    Triumph Tiger 1200 XRT called Tina.
                    MRA Navigation Next and SilverFox B8J bar buttons.
                    Quadlock wireless mount for IPhone 11.
                    Cardo Scala Packtalk Bold.
                    TomTom Rider 500. (In the cupboard now)

                    undefined 1 Reply Last reply 12 Jun 2022, 11:55
                    0
                    • undefined Nick Carthew
                      11 Jun 2022, 19:30

                      @Andrew-15 We all learn from our mistakes. I bet you don’t make the same mistake again 😅 Enjoy your tour 👍🏼

                      undefined Offline
                      undefined Offline
                      Matias Arnó Ibarz 0
                      wrote on 12 Jun 2022, 11:55 last edited by
                      #18

                      @nick-carthew
                      A mi, me pasa exactamente lo mismo, y tengo el % de transparencia al 20%.....
                      Alguien puede ayudarme.??
                      Gracias.

                      undefined 1 Reply Last reply 12 Jun 2022, 11:57
                      0
                      • undefined Matias Arnó Ibarz 0
                        12 Jun 2022, 11:55

                        @nick-carthew
                        A mi, me pasa exactamente lo mismo, y tengo el % de transparencia al 20%.....
                        Alguien puede ayudarme.??
                        Gracias.

                        undefined Offline
                        undefined Offline
                        Jack van Tilburg
                        wrote on 12 Jun 2022, 11:57 last edited by
                        #19

                        @matias-arnó-ibarz-0 said in track between waypoints is not showing:

                        A mi, me pasa exactamente lo mismo, y tengo el % de transparencia al 20%.....
                        Alguien puede ayudarme.??
                        Gracias.

                        Please post a link to your route.
                        Don't forget to set the privacy setting to 'public'.

                        undefined 1 Reply Last reply 12 Jun 2022, 12:00
                        0
                        • undefined Jack van Tilburg
                          12 Jun 2022, 11:57

                          @matias-arnó-ibarz-0 said in track between waypoints is not showing:

                          A mi, me pasa exactamente lo mismo, y tengo el % de transparencia al 20%.....
                          Alguien puede ayudarme.??
                          Gracias.

                          Please post a link to your route.
                          Don't forget to set the privacy setting to 'public'.

                          undefined Offline
                          undefined Offline
                          Matias Arnó Ibarz 0
                          wrote on 12 Jun 2022, 12:00 last edited by
                          #20

                          @jack-van-tilburg

                          https://www.myrouteapp.com/route/open/6163803

                          undefined 1 Reply Last reply 12 Jun 2022, 12:08
                          0
                          • undefined Matias Arnó Ibarz 0
                            12 Jun 2022, 12:00

                            @jack-van-tilburg

                            https://www.myrouteapp.com/route/open/6163803

                            undefined Offline
                            undefined Offline
                            Jack van Tilburg
                            wrote on 12 Jun 2022, 12:08 last edited by Jack van Tilburg 6 Dec 2022, 12:09
                            #21

                            @matias-arnó-ibarz-0
                            I don't understand what's going on here.
                            With OpenStreetMap (OSM) I don't see a route line.
                            I see that with TomTom and Here map.
                            This is food for a technician. Possibly an issue with OSM?

                            undefined undefined 2 Replies Last reply 12 Jun 2022, 12:11
                            0
                            • undefined Jack van Tilburg
                              12 Jun 2022, 12:08

                              @matias-arnó-ibarz-0
                              I don't understand what's going on here.
                              With OpenStreetMap (OSM) I don't see a route line.
                              I see that with TomTom and Here map.
                              This is food for a technician. Possibly an issue with OSM?

                              undefined Offline
                              undefined Offline
                              Matias Arnó Ibarz 0
                              wrote on 12 Jun 2022, 12:11 last edited by
                              #22

                              @jack-van-tilburg said in track between waypoints is not showing:

                              @matias-arnó-ibarz-0
                              I don't understand what's going on here.
                              With Opens Street Map (OSM) I don't see a route line.
                              I see that with TomTom and Here map.
                              This is food for a technician. Possibly an issue with OSM?

                              Es posible que sea un problema de servidor..... hasta ayer funcionó bien, pude hacer rutas, pero hoy al querer continuar ya no funcionaba.....
                              Una solución, por favor....!!

                              undefined 1 Reply Last reply 12 Jun 2022, 15:19
                              0
                              • undefined Jack van Tilburg
                                12 Jun 2022, 12:08

                                @matias-arnó-ibarz-0
                                I don't understand what's going on here.
                                With OpenStreetMap (OSM) I don't see a route line.
                                I see that with TomTom and Here map.
                                This is food for a technician. Possibly an issue with OSM?

                                undefined Offline
                                undefined Offline
                                Jack van Tilburg
                                wrote on 12 Jun 2022, 12:12 last edited by
                                #23

                                @jack-van-tilburg said in track between waypoints is not showing:

                                @matias-arnó-ibarz-0
                                I don't understand what's going on here.
                                With OpenStreetMap (OSM) I don't see a route line.
                                I see that with TomTom and Here map.
                                This is food for a technician. Possibly an issue with OSM?

                                Also when creating a new route I don't see a line when using OSM.
                                The calculation of the route also takes a very long time.

                                undefined 1 Reply Last reply 12 Jun 2022, 12:47
                                0
                                • undefined Jack van Tilburg
                                  12 Jun 2022, 12:12

                                  @jack-van-tilburg said in track between waypoints is not showing:

                                  @matias-arnó-ibarz-0
                                  I don't understand what's going on here.
                                  With OpenStreetMap (OSM) I don't see a route line.
                                  I see that with TomTom and Here map.
                                  This is food for a technician. Possibly an issue with OSM?

                                  Also when creating a new route I don't see a line when using OSM.
                                  The calculation of the route also takes a very long time.

                                  undefined Offline
                                  undefined Offline
                                  James Blythe
                                  wrote on 12 Jun 2022, 12:47 last edited by
                                  #24

                                  @jack-van-tilburg

                                  Yes, having problems too. No track line showing. Transparency NOT set to 100%.
                                  These are routes that previously displayed fine. Running slow too.

                                  1 Reply Last reply
                                  0
                                  • undefined Online
                                    undefined Online
                                    Nick Carthew
                                    RouteXpert
                                    wrote on 12 Jun 2022, 15:03 last edited by
                                    #25

                                    I have reported the problem with the OpenStreetMap to the developers.

                                    Always willing to help if I can.
                                    Triumph Tiger 1200 XRT called Tina.
                                    MRA Navigation Next and SilverFox B8J bar buttons.
                                    Quadlock wireless mount for IPhone 11.
                                    Cardo Scala Packtalk Bold.
                                    TomTom Rider 500. (In the cupboard now)

                                    1 Reply Last reply
                                    1
                                    • undefined Online
                                      undefined Online
                                      Nick Carthew
                                      RouteXpert
                                      wrote on 12 Jun 2022, 15:05 last edited by
                                      #26

                                      The OpenStreetMap will be operational again shortly.

                                      Always willing to help if I can.
                                      Triumph Tiger 1200 XRT called Tina.
                                      MRA Navigation Next and SilverFox B8J bar buttons.
                                      Quadlock wireless mount for IPhone 11.
                                      Cardo Scala Packtalk Bold.
                                      TomTom Rider 500. (In the cupboard now)

                                      1 Reply Last reply
                                      0
                                      • undefined Matias Arnó Ibarz 0
                                        12 Jun 2022, 12:11

                                        @jack-van-tilburg said in track between waypoints is not showing:

                                        @matias-arnó-ibarz-0
                                        I don't understand what's going on here.
                                        With Opens Street Map (OSM) I don't see a route line.
                                        I see that with TomTom and Here map.
                                        This is food for a technician. Possibly an issue with OSM?

                                        Es posible que sea un problema de servidor..... hasta ayer funcionó bien, pude hacer rutas, pero hoy al querer continuar ya no funcionaba.....
                                        Una solución, por favor....!!

                                        undefined Offline
                                        undefined Offline
                                        Steve Lynch
                                        Valued contributor
                                        wrote on 12 Jun 2022, 15:19 last edited by
                                        #27

                                        @matias-arnó-ibarz-0

                                        OSM is now showing the route line for me.

                                        You don’t stop riding when you get old, you get old when you stop riding.

                                        undefined 1 Reply Last reply 12 Jun 2022, 16:19
                                        0
                                        • undefined Steve Lynch
                                          12 Jun 2022, 15:19

                                          @matias-arnó-ibarz-0

                                          OSM is now showing the route line for me.

                                          undefined Offline
                                          undefined Offline
                                          Matias Arnó Ibarz 0
                                          wrote on 12 Jun 2022, 16:19 last edited by
                                          #28

                                          @steve-lynch said in track between waypoints is not showing:

                                          @matias-arnó-ibarz-0

                                          OSM is now showing the route line for me.

                                          Si.... ya funciona...
                                          Gracias.

                                          1 Reply Last reply
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