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LAUNCH: upgrade waypoint menu

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  • undefined MyRoute-app community
    11 Oct 2021, 14:25

    @Jack-van-Tilburg

    Tested your route both on MS Edge and Google Chrome, both load the routeplanner correctly and show the route. On chrome the loading took a little longer (a little strange, but nothing otherworldly) but the route loaded. How long have you waited? Do you see the blue web-loading bar on the top of your browser move at all?

    @Reinhard-32 thank you very much for this info. While I can't reproduce this myself this will help our developers in the search for a solution.

    Kind regards,

    Timo

    undefined Offline
    undefined Offline
    Jack van Tilburg
    wrote on 11 Oct 2021, 14:31 last edited by
    #12

    @Timo-Martosatiman-MRA said in LAUNCH: upgrade waypoint menu:

    blue web-loading bar on the top

    Yep I see the blue web-loading bar on the top and it goes smoothly all the way to the right. But after that nothing happens.
    So that's also the answer to your question how long do I wait.
    So it doesn't matter, nothing happens.

    1 Reply Last reply
    0
    • undefined MyRoute-app community
      11 Oct 2021, 14:25

      @Jack-van-Tilburg

      Tested your route both on MS Edge and Google Chrome, both load the routeplanner correctly and show the route. On chrome the loading took a little longer (a little strange, but nothing otherworldly) but the route loaded. How long have you waited? Do you see the blue web-loading bar on the top of your browser move at all?

      @Reinhard-32 thank you very much for this info. While I can't reproduce this myself this will help our developers in the search for a solution.

      Kind regards,

      Timo

      undefined Offline
      undefined Offline
      Jack van Tilburg
      wrote on 11 Oct 2021, 14:36 last edited by
      #13

      @Timo-Martosatiman-MRA
      Also tested on my iPhone, with only 4G.
      The routes don't load there either.

      1 Reply Last reply
      0
      • undefined MyRoute-app community
        11 Oct 2021, 14:25

        @Jack-van-Tilburg

        Tested your route both on MS Edge and Google Chrome, both load the routeplanner correctly and show the route. On chrome the loading took a little longer (a little strange, but nothing otherworldly) but the route loaded. How long have you waited? Do you see the blue web-loading bar on the top of your browser move at all?

        @Reinhard-32 thank you very much for this info. While I can't reproduce this myself this will help our developers in the search for a solution.

        Kind regards,

        Timo

        undefined Offline
        undefined Offline
        Jack van Tilburg
        wrote on 11 Oct 2021, 14:50 last edited by
        #14

        @Timo-Martosatiman-MRA
        Are you testing on a "stand-alone" computer?
        Or is that computer connected in any way to a "MyRoute" (management) network?

        1 Reply Last reply
        0
        • undefined MyRoute-app community
          11 Oct 2021, 14:25

          @Jack-van-Tilburg

          Tested your route both on MS Edge and Google Chrome, both load the routeplanner correctly and show the route. On chrome the loading took a little longer (a little strange, but nothing otherworldly) but the route loaded. How long have you waited? Do you see the blue web-loading bar on the top of your browser move at all?

          @Reinhard-32 thank you very much for this info. While I can't reproduce this myself this will help our developers in the search for a solution.

          Kind regards,

          Timo

          undefined Offline
          undefined Offline
          Pierre c
          wrote on 11 Oct 2021, 15:58 last edited by
          #15

          @Timo-Martosatiman-MRA For my part, the problem arose during the calculation at waypoint n ° 8. The road between points 4 and 5 has disappeared and nothing more happens. If I reload the page, no route appears anymore but the points are displayed ... If I open another normally calculated route, the route also does not appear as if the previous failure blocked any loading

          1 Reply Last reply
          0
          • undefined Offline
            undefined Offline
            David Bonner
            wrote on 11 Oct 2021, 16:27 last edited by
            #16

            Neither Routes or Tracks load.... I have tried on computer (iMac) and phone (iPhone7), neither work.

            1 Reply Last reply
            0
            • undefined Offline
              undefined Offline
              Jack van Tilburg
              wrote on 11 Oct 2021, 16:28 last edited by
              #17

              I have now installed Google Chrome on my MacBook. With that browser I can open existing routes. But that is very slow.

              1 Reply Last reply
              0
              • undefined Offline
                undefined Offline
                Reinhard-32
                wrote on 11 Oct 2021, 17:17 last edited by
                #18

                At my I-Mac with Big sur and the safari browser I can't load routes. With the crome browser I can plan a route at the here map but the response is very slow. I think there is a big bug in the MRA System.

                Kindly regards
                Reinhard

                ZumoXT, Zumo 590, Montana 700i and Mac

                undefined 1 Reply Last reply 11 Oct 2021, 17:24
                0
                • undefined Reinhard-32
                  11 Oct 2021, 17:17

                  At my I-Mac with Big sur and the safari browser I can't load routes. With the crome browser I can plan a route at the here map but the response is very slow. I think there is a big bug in the MRA System.

                  undefined Offline
                  undefined Offline
                  Jack van Tilburg
                  wrote on 11 Oct 2021, 17:24 last edited by
                  #19

                  @Reinhard-32
                  I wonder if there is a connection between the malfunction and the upgrade of the waypoint menu. 😞

                  undefined undefined 2 Replies Last reply 11 Oct 2021, 17:30
                  0
                  • undefined Jack van Tilburg
                    11 Oct 2021, 17:24

                    @Reinhard-32
                    I wonder if there is a connection between the malfunction and the upgrade of the waypoint menu. 😞

                    undefined Offline
                    undefined Offline
                    Reinhard-32
                    wrote on 11 Oct 2021, 17:30 last edited by
                    #20

                    @Jack-van-Tilburg MRA has added the new waypoints and I guess some other updates either.

                    Kindly regards
                    Reinhard

                    ZumoXT, Zumo 590, Montana 700i and Mac

                    1 Reply Last reply
                    0
                    • undefined Offline
                      undefined Offline
                      Tony 13
                      wrote on 11 Oct 2021, 17:36 last edited by
                      #21

                      Hi
                      I am getting the same problem on Firefox, but on Android is OK. any old route more than two waypoints long is not loading or failing.
                      Tony

                      1 Reply Last reply
                      0
                      • undefined Offline
                        undefined Offline
                        Reinhard-32
                        wrote on 11 Oct 2021, 17:37 last edited by
                        #22

                        I have tested MRA in at a Windows 10 computer with the chrome browser. I works but not smooth.

                        Kindly regards
                        Reinhard

                        ZumoXT, Zumo 590, Montana 700i and Mac

                        1 Reply Last reply
                        0
                        • undefined MyRoute-app community
                          11 Oct 2021, 14:25

                          @Jack-van-Tilburg

                          Tested your route both on MS Edge and Google Chrome, both load the routeplanner correctly and show the route. On chrome the loading took a little longer (a little strange, but nothing otherworldly) but the route loaded. How long have you waited? Do you see the blue web-loading bar on the top of your browser move at all?

                          @Reinhard-32 thank you very much for this info. While I can't reproduce this myself this will help our developers in the search for a solution.

                          Kind regards,

                          Timo

                          undefined Offline
                          undefined Offline
                          Steve Lynch
                          Valued contributor
                          wrote on 11 Oct 2021, 17:54 last edited by
                          #23

                          @Timo-Martosatiman-MRA

                          Tested on iOS iPAD Pro using Chrome and Safari.
                          Existing Routes are not loading for Here Map.

                          “RS6 Rykas Loop” is a Public Route
                          https://www.myrouteapp.com/en/social/route/3937795?mode=share

                          “RS6 Waterfall Walk Safe Route” is a Public Route.
                          This is set to OpenStreetMap uses the Offroad mode
                          Transport Mode is “by foot”

                          This route does open immediately.
                          https://www.myrouteapp.com/en/social/route/5224950?mode=share

                          Same as above using the iOS MyRoute Application

                          Samsung S10 5G using the App
                          “RS6 Rykas Loop” opens in about 7 Seconds
                          “RS6 Waterfall Walk Safe Route” opens instantly.

                          MS Surface Pro 4

                          “RS6 Rykas Loop” opens in about 7 Seconds.
                          “RS6 Waterfall Walk Safe Route” opens instantly.

                          You don’t stop riding when you get old, you get old when you stop riding.

                          1 Reply Last reply
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                          • undefined Offline
                            undefined Offline
                            MotorradTeam Mannheim
                            wrote on 11 Oct 2021, 17:57 last edited by
                            #24

                            I have tested MRA with WIN 10 and edge browser (version 94.0.992.38 (official build) (64-bit)). it works. Even the favorites are there.
                            Tested with an "old" route with 143 waypoints over 3120km.
                            (https://www.myrouteapp.com/de/social/route/4825168?mode=share)
                            it works smooth

                            It doesn't work with Firefox 92.01
                            Markus

                            1 Reply Last reply
                            0
                            • undefined Jack van Tilburg
                              11 Oct 2021, 17:24

                              @Reinhard-32
                              I wonder if there is a connection between the malfunction and the upgrade of the waypoint menu. 😞

                              undefined Offline
                              undefined Offline
                              Steve 25
                              wrote on 11 Oct 2021, 18:04 last edited by
                              #25

                              @Jack-van-Tilburg said in LAUNCH: upgrade waypoint menu:

                              @Reinhard-32
                              I wonder if there is a connection between the malfunction and the upgrade of the waypoint menu. 😞

                              I'm also unable to load any existing routes since this upgrade. I run MacBook Pro and Safari.

                              1 Reply Last reply
                              0
                              • undefined Offline
                                undefined Offline
                                Steve Lynch
                                Valued contributor
                                wrote on 11 Oct 2021, 18:05 last edited by Steve Lynch 10 Nov 2021, 18:14
                                #26

                                Maybe this is Mac/iOS specific?
                                That’s what my tests indicate?

                                Update:
                                Doesn’t affect MRA Navigation on iOS or Android for me.

                                You don’t stop riding when you get old, you get old when you stop riding.

                                undefined undefined 2 Replies Last reply 11 Oct 2021, 18:15
                                0
                                • undefined Steve Lynch
                                  11 Oct 2021, 18:05

                                  Maybe this is Mac/iOS specific?
                                  That’s what my tests indicate?

                                  Update:
                                  Doesn’t affect MRA Navigation on iOS or Android for me.

                                  undefined Offline
                                  undefined Offline
                                  Steve 25
                                  wrote on 11 Oct 2021, 18:15 last edited by
                                  #27

                                  @Steve-Lynch said in LAUNCH: upgrade waypoint menu:

                                  Maybe this is Mac/iOS specific?
                                  That’s what my tests indicate?

                                  I've just retested based on your comment (I have a MacBookPro and Safari). I downloaded Chrome and routes opened OK. So with a MacBook and Chrome it works for me. My preference is for Safari but can make it work until you guys come up with the full solution.

                                  1 Reply Last reply
                                  0
                                  • undefined Offline
                                    undefined Offline
                                    Richard Ward
                                    wrote on 11 Oct 2021, 18:50 last edited by
                                    #28

                                    Same issue here. Must be the connectivity to the database or hosting services. some form of announcement would be appreciated. I have some observer runs this week and I'd like to plan for them.

                                    1 Reply Last reply
                                    0
                                    • undefined Steve Lynch
                                      11 Oct 2021, 18:05

                                      Maybe this is Mac/iOS specific?
                                      That’s what my tests indicate?

                                      Update:
                                      Doesn’t affect MRA Navigation on iOS or Android for me.

                                      undefined Offline
                                      undefined Offline
                                      Reinhard-32
                                      wrote on 11 Oct 2021, 18:50 last edited by
                                      #29

                                      @Steve-Lynch For me as well. I think the problem is mainly Apple and safari browser related.

                                      Kindly regards
                                      Reinhard

                                      ZumoXT, Zumo 590, Montana 700i and Mac

                                      undefined 1 Reply Last reply 11 Oct 2021, 18:53
                                      0
                                      • undefined Reinhard-32
                                        11 Oct 2021, 18:50

                                        @Steve-Lynch For me as well. I think the problem is mainly Apple and safari browser related.

                                        undefined Offline
                                        undefined Offline
                                        Richard Ward
                                        wrote on 11 Oct 2021, 18:53 last edited by
                                        #30

                                        @Reinhard-32 said in LAUNCH: upgrade waypoint menu:

                                        @Steve-Lynch For me as well. I think the problem is mainly Apple and safari browser related.

                                        I just tested this and Safari works fine on Windows. All browsers fail in Mac OSX and iOS.

                                        undefined 1 Reply Last reply 11 Oct 2021, 19:35
                                        0
                                        • undefined Richard Ward
                                          11 Oct 2021, 18:53

                                          @Reinhard-32 said in LAUNCH: upgrade waypoint menu:

                                          @Steve-Lynch For me as well. I think the problem is mainly Apple and safari browser related.

                                          I just tested this and Safari works fine on Windows. All browsers fail in Mac OSX and iOS.

                                          undefined Offline
                                          undefined Offline
                                          Reinhard-32
                                          wrote on 11 Oct 2021, 19:35 last edited by
                                          #31

                                          @Richard-Ward Just noticed that the old menues are back an the routes are working.

                                          Kindly regards
                                          Reinhard

                                          ZumoXT, Zumo 590, Montana 700i and Mac

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