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Unable to calculate route

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Aiello antoninoundefined Offline
    Aiello antoninoundefined Offline
    Aiello antonino
    wrote last edited by
    #5

    I thought that since I forgot to translate the text, no one would take it into account, thanks for the reply... Could it be because I had recalculation disabled?

    Con Hennekensundefined 1 Reply Last reply
    0
    • Aiello antoninoundefined Aiello antonino

      I thought that since I forgot to translate the text, no one would take it into account, thanks for the reply... Could it be because I had recalculation disabled?

      Con Hennekensundefined Offline
      Con Hennekensundefined Offline
      Con Hennekens
      Alpha tester
      wrote last edited by
      #6

      @Aiello-antonino, You can test that by enabling it 😉
      But of course that should not matter, since no single route can be started without an initial calculation.

      I am just an enthusiastic MRA user, and hope you will be one too!

      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

      Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

      1 Reply Last reply
      0
      • Aiello antoninoundefined Offline
        Aiello antoninoundefined Offline
        Aiello antonino
        wrote last edited by
        #7

        So if you are in a place where there is no connection, even if there are offline maps, do you risk not being able to follow an itinerary because there is no connection?

        Marinus van Deudekomundefined Con Hennekensundefined 2 Replies Last reply
        0
        • Aiello antoninoundefined Aiello antonino

          So if you are in a place where there is no connection, even if there are offline maps, do you risk not being able to follow an itinerary because there is no connection?

          Marinus van Deudekomundefined Offline
          Marinus van Deudekomundefined Offline
          Marinus van Deudekom
          RouteXpert
          wrote last edited by
          #8

          @Aiello-antonino If you end up in a place where there's no internet available for you you can turn to navigating off line. Make shure that the sync. your routes is enabled so you can start those route anywhere

          Honda Goldwing GL1500,
          Honda Silverwing GL 650
          DMD2 T865X 8 inch Android tablet using MRA next for navigation
          Garmin XT sold
          Samsung S24FE mounted on a Quadlock and using Android Auto in my car

          1 Reply Last reply
          0
          • Aiello antoninoundefined Offline
            Aiello antoninoundefined Offline
            Aiello antonino
            wrote last edited by
            #9

            Everything you write was already done when what I wrote happened...

            1 Reply Last reply
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            • Aiello antoninoundefined Offline
              Aiello antoninoundefined Offline
              Aiello antonino
              wrote last edited by Aiello antonino
              #10

              I did some tests, I put it in airplane mode to recreate yesterday's situation and this is what comes out, 2 different behaviors if you change certain settings, but IMPOSSIBLE to be able to use the app if there is no signal

              With these settings
              f58165aa-98e6-43aa-a99a-0bb073091c94-image.png
              44e14d3c-8767-46b5-b29d-9630669b170a-image.png

              THIS HAPPENS

              3bbaf215-893a-4194-bfe6-84d15d25511e-image.png

              IF I CHANGE THE SETTINGS IN THE PHOTO BOX

              1eb12c35-b382-42ca-aee1-8367eb60360f-image.png
              f4ef0824-493d-4692-85b7-ad79c349ac95-image.png

              THIS HAPPENS

              66a26724-ee85-4fee-b24a-51e1db6d79b5-image.png

              So in these conditions, if I were to find myself somewhere (I'm planning a trip to Turkey and I don't know if I'll always have an internet connection) where there's no connection, I wouldn't be able to navigate with the app...

              Nick Carthewundefined Peter Zehentreiterundefined 2 Replies Last reply
              0
              • Aiello antoninoundefined Aiello antonino

                I did some tests, I put it in airplane mode to recreate yesterday's situation and this is what comes out, 2 different behaviors if you change certain settings, but IMPOSSIBLE to be able to use the app if there is no signal

                With these settings
                f58165aa-98e6-43aa-a99a-0bb073091c94-image.png
                44e14d3c-8767-46b5-b29d-9630669b170a-image.png

                THIS HAPPENS

                3bbaf215-893a-4194-bfe6-84d15d25511e-image.png

                IF I CHANGE THE SETTINGS IN THE PHOTO BOX

                1eb12c35-b382-42ca-aee1-8367eb60360f-image.png
                f4ef0824-493d-4692-85b7-ad79c349ac95-image.png

                THIS HAPPENS

                66a26724-ee85-4fee-b24a-51e1db6d79b5-image.png

                So in these conditions, if I were to find myself somewhere (I'm planning a trip to Turkey and I don't know if I'll always have an internet connection) where there's no connection, I wouldn't be able to navigate with the app...

                Nick Carthewundefined Online
                Nick Carthewundefined Online
                Nick Carthew
                RouteXpert
                wrote last edited by
                #11

                @Aiello-antonino said in Unable to calculate route:

                I did some tests, I put it in airplane mode to recreate yesterday's situation

                So in these conditions, if I were to find myself somewhere (I'm planning a trip to Turkey and I don't know if I'll always have an internet connection) where there's no connection, I wouldn't be able to navigate with the app...

                You need 3 things to navigate offline.
                All of the offline maps that you will use.
                All of the routes should be synced
                Offline navigation selected in the functional section of Navigation settings.

                With all these in place you can navigate entirely offline without any data connection.

                Always willing to help if I can.
                Triumph Tiger 1200 XRT called Tina.
                MRA Navigation Next and SilverFox BJ8

                Aiello antoninoundefined 1 Reply Last reply
                0
                • Aiello antoninoundefined Aiello antonino

                  I did some tests, I put it in airplane mode to recreate yesterday's situation and this is what comes out, 2 different behaviors if you change certain settings, but IMPOSSIBLE to be able to use the app if there is no signal

                  With these settings
                  f58165aa-98e6-43aa-a99a-0bb073091c94-image.png
                  44e14d3c-8767-46b5-b29d-9630669b170a-image.png

                  THIS HAPPENS

                  3bbaf215-893a-4194-bfe6-84d15d25511e-image.png

                  IF I CHANGE THE SETTINGS IN THE PHOTO BOX

                  1eb12c35-b382-42ca-aee1-8367eb60360f-image.png
                  f4ef0824-493d-4692-85b7-ad79c349ac95-image.png

                  THIS HAPPENS

                  66a26724-ee85-4fee-b24a-51e1db6d79b5-image.png

                  So in these conditions, if I were to find myself somewhere (I'm planning a trip to Turkey and I don't know if I'll always have an internet connection) where there's no connection, I wouldn't be able to navigate with the app...

                  Peter Zehentreiterundefined Offline
                  Peter Zehentreiterundefined Offline
                  Peter Zehentreiter
                  wrote last edited by
                  #12

                  @Aiello-antonino I tried to recreate your problems, but was unable to get the error you mentioned.

                  Please try the following settings; they work perfectly for me.

                  Im currently in Germany and the Route I opened is in Italy, without any problems.

                  You can see from the screenshot that this mobile phone is completely offline, without a SIM card and without Wi-Fi.

                  Screenshot_20260112-212429.MyRoute-app.png Screenshot_20260112-212443.MyRoute-app.png Screenshot_20260112-212453.MyRoute-app.png Screenshot_20260112-212515.MyRoute-app.png Screenshot_20260112-212529.MyRoute-app.png Screenshot_20260112-212548.MyRoute-app.png Screenshot_20260112-212613.MyRoute-app.png

                  BMW R 1250 GS
                  MRA Navigation & SilverFox C1 Controller
                  BMW Connected Ride Cradle
                  Wunderlich USB Ladebox mit Quadlock
                  Pixel 9 "online"
                  SPC Universal mount
                  Motorola Edge 40 "offline"
                  Sena SLR 3
                  Sena 50 R

                  Aiello antoninoundefined 2 Replies Last reply
                  0
                  • Nick Carthewundefined Nick Carthew

                    @Aiello-antonino said in Unable to calculate route:

                    I did some tests, I put it in airplane mode to recreate yesterday's situation

                    So in these conditions, if I were to find myself somewhere (I'm planning a trip to Turkey and I don't know if I'll always have an internet connection) where there's no connection, I wouldn't be able to navigate with the app...

                    You need 3 things to navigate offline.
                    All of the offline maps that you will use.
                    All of the routes should be synced
                    Offline navigation selected in the functional section of Navigation settings.

                    With all these in place you can navigate entirely offline without any data connection.

                    Aiello antoninoundefined Offline
                    Aiello antoninoundefined Offline
                    Aiello antonino
                    wrote last edited by Aiello antonino
                    #13

                    @Nick-Carthew As you can see from the photos I did everything you write, I forgot to upload the photo where you can see that I have all the maps offline, but here it is...!

                    1 Reply Last reply
                    0
                    • Peter Zehentreiterundefined Peter Zehentreiter

                      @Aiello-antonino I tried to recreate your problems, but was unable to get the error you mentioned.

                      Please try the following settings; they work perfectly for me.

                      Im currently in Germany and the Route I opened is in Italy, without any problems.

                      You can see from the screenshot that this mobile phone is completely offline, without a SIM card and without Wi-Fi.

                      Screenshot_20260112-212429.MyRoute-app.png Screenshot_20260112-212443.MyRoute-app.png Screenshot_20260112-212453.MyRoute-app.png Screenshot_20260112-212515.MyRoute-app.png Screenshot_20260112-212529.MyRoute-app.png Screenshot_20260112-212548.MyRoute-app.png Screenshot_20260112-212613.MyRoute-app.png

                      Aiello antoninoundefined Offline
                      Aiello antoninoundefined Offline
                      Aiello antonino
                      wrote last edited by
                      #14

                      @Peter-Zehentreiter I just checked your settings and they are the same as mine in the various tests, but it doesn't work for me…
                      d63595b1-9373-45f8-b398-d44c008222c6-image.png

                      1 Reply Last reply
                      0
                      • Peter Zehentreiterundefined Peter Zehentreiter

                        @Aiello-antonino I tried to recreate your problems, but was unable to get the error you mentioned.

                        Please try the following settings; they work perfectly for me.

                        Im currently in Germany and the Route I opened is in Italy, without any problems.

                        You can see from the screenshot that this mobile phone is completely offline, without a SIM card and without Wi-Fi.

                        Screenshot_20260112-212429.MyRoute-app.png Screenshot_20260112-212443.MyRoute-app.png Screenshot_20260112-212453.MyRoute-app.png Screenshot_20260112-212515.MyRoute-app.png Screenshot_20260112-212529.MyRoute-app.png Screenshot_20260112-212548.MyRoute-app.png Screenshot_20260112-212613.MyRoute-app.png

                        Aiello antoninoundefined Offline
                        Aiello antoninoundefined Offline
                        Aiello antonino
                        wrote last edited by Aiello antonino
                        #15

                        @Peter-Zehentreiter can you please try this route?
                        https://www.myrouteapp.com/it/social/route/12491866?mode=share

                        1 Reply Last reply
                        0
                        • M. Schrijverundefined Offline
                          M. Schrijverundefined Offline
                          M. Schrijver
                          Valued contributor
                          wrote last edited by
                          #16

                          Try to use Car modus instead of Motorcycle modus. See what's happens

                          (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

                          Aiello antoninoundefined 1 Reply Last reply
                          0
                          • Aiello antoninoundefined Offline
                            Aiello antoninoundefined Offline
                            Aiello antonino
                            wrote last edited by Aiello antonino
                            #17

                            I don't understand...now it's working perfectly as I thought it should be...

                            1 Reply Last reply
                            0
                            • M. Schrijverundefined M. Schrijver

                              Try to use Car modus instead of Motorcycle modus. See what's happens

                              Aiello antoninoundefined Offline
                              Aiello antoninoundefined Offline
                              Aiello antonino
                              wrote last edited by Aiello antonino
                              #18

                              @M.-Schrijver I didn't change anything and now it works...I don't know what to think...

                              1 Reply Last reply
                              0
                              • Aiello antoninoundefined Offline
                                Aiello antoninoundefined Offline
                                Aiello antonino
                                wrote last edited by Aiello antonino
                                #19

                                It's behaving very strangely. Although all the library's openings and paths are synced, it seems some aren't. The one I was trying earlier, which I linked to, started working, and I don't understand why. Now I'm trying to load others, but some work, and others don't... I just don't understand. I'll leave you with one that can't calculate the path at the moment. Could it be that I'm doing something wrong?
                                https://www.myrouteapp.com/it/social/route/558376?

                                Peter Zehentreiterundefined 1 Reply Last reply
                                0
                                • Aiello antoninoundefined Aiello antonino

                                  It's behaving very strangely. Although all the library's openings and paths are synced, it seems some aren't. The one I was trying earlier, which I linked to, started working, and I don't understand why. Now I'm trying to load others, but some work, and others don't... I just don't understand. I'll leave you with one that can't calculate the path at the moment. Could it be that I'm doing something wrong?
                                  https://www.myrouteapp.com/it/social/route/558376?

                                  Peter Zehentreiterundefined Offline
                                  Peter Zehentreiterundefined Offline
                                  Peter Zehentreiter
                                  wrote last edited by
                                  #20

                                  @Aiello-antonino Both routes you set up for us to test, work for me.

                                  However, for the route “Villach/panoramica delle vette,” there is a note that routes with off-road points only work online.

                                  I briefly checked your waypoints, and some of them are not correct on the line.

                                  When setting your waypoints, you should also make sure not to place them in the middle of an intersection or roundabout, but rather after them.

                                  Screenshot_20260113-051215.MyRoute-app.png Screenshot_20260113-051254.MyRoute-app.png Screenshot_20260113-051317.MyRoute-app.png Screenshot_20260113-051536.MyRoute-app.png Screenshot_20260113-051613.MyRoute-app.png Screenshot_20260113-051635.MyRoute-app.png Screenshot_20260113-051650.MyRoute-app.png Screenshot_20260113-051705.MyRoute-app.png

                                  BMW R 1250 GS
                                  MRA Navigation & SilverFox C1 Controller
                                  BMW Connected Ride Cradle
                                  Wunderlich USB Ladebox mit Quadlock
                                  Pixel 9 "online"
                                  SPC Universal mount
                                  Motorola Edge 40 "offline"
                                  Sena SLR 3
                                  Sena 50 R

                                  1 Reply Last reply
                                  0
                                  • Aiello antoninoundefined Offline
                                    Aiello antoninoundefined Offline
                                    Aiello antonino
                                    wrote last edited by Aiello antonino
                                    #21

                                    Quando c’è stata la nota, dopo il percorso è partito anche se eri offline?

                                    Con Hennekensundefined Peter Zehentreiterundefined 2 Replies Last reply
                                    0
                                    • Aiello antoninoundefined Aiello antonino

                                      So if you are in a place where there is no connection, even if there are offline maps, do you risk not being able to follow an itinerary because there is no connection?

                                      Con Hennekensundefined Offline
                                      Con Hennekensundefined Offline
                                      Con Hennekens
                                      Alpha tester
                                      wrote last edited by
                                      #22

                                      @Aiello-antonino said in Unable to calculate route:

                                      So if you are in a place where there is no connection, even if there are offline maps, do you risk not being able to follow an itinerary because there is no connection?

                                      This is very explicitly NOT the case.
                                      I will not repeat all that has been said by others, but solely what I said myself earlier:

                                      It is not phone signal that is the problem here. You are probably too far away from any road for the app to decide where to start. Once you are at your bike or car, it will most likely just work. I get this also sometimes when in my backyard testing things.

                                      I regularly are confronted with this issue, when testing things from the couch or in my backyard with a too large distance from any road. Lack of GPS signal could probably also cause this, or being on an uncharted road. In reality, where you start a route from within your car or near your bike that is actually ON a road, this will not happen.

                                      I am just an enthusiastic MRA user, and hope you will be one too!

                                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                      Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

                                      Aiello antoninoundefined 1 Reply Last reply
                                      0
                                      • Aiello antoninoundefined Aiello antonino

                                        Quando c’è stata la nota, dopo il percorso è partito anche se eri offline?

                                        Con Hennekensundefined Offline
                                        Con Hennekensundefined Offline
                                        Con Hennekens
                                        Alpha tester
                                        wrote last edited by
                                        #23

                                        @Aiello-antonino, another thing to check is if you really have ALL segments of the needed maps offline. Sometimes it happens when a map update is interrupted, that some segments are skipped. So check your maps, and see if ALL needed segments have a checkmark.

                                        I am just an enthusiastic MRA user, and hope you will be one too!

                                        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                        Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

                                        1 Reply Last reply
                                        0
                                        • Aiello antoninoundefined Aiello antonino

                                          Quando c’è stata la nota, dopo il percorso è partito anche se eri offline?

                                          Peter Zehentreiterundefined Offline
                                          Peter Zehentreiterundefined Offline
                                          Peter Zehentreiter
                                          wrote last edited by
                                          #24

                                          @Aiello-antonino said in Unable to calculate route:

                                          Quando c’è stata la nota, dopo il percorso è partito anche se eri offline?

                                          Yes the route started after the information!

                                          And again the phone is completly offline, no simcard, no wifi.

                                          BMW R 1250 GS
                                          MRA Navigation & SilverFox C1 Controller
                                          BMW Connected Ride Cradle
                                          Wunderlich USB Ladebox mit Quadlock
                                          Pixel 9 "online"
                                          SPC Universal mount
                                          Motorola Edge 40 "offline"
                                          Sena SLR 3
                                          Sena 50 R

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