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  4. New App - dissapointed

New App - dissapointed

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Corjan Meijerinkundefined Corjan Meijerink

    @Rob-Kelley cool! If that solved it, nice.

    As said, we can add a notice (which is a great idea) when being offline but you enabled satellite maps 🙂

    Rob Kelleyundefined Offline
    Rob Kelleyundefined Offline
    Rob Kelley
    wrote last edited by Rob Kelley
    #10

    @Corjan-Meijerink said in New App - dissapointed:

    @Rob-Kelley cool! If that solved it, nice.

    As said, we can add a notice (which is a great idea) when being offline but you enabled satellite maps 🙂

    If my phone is offline, (no wifi or data) it won't calculate a simple route, if I put the app into Offline mode when the phone does have a data conenction then it can calculate the route.
    If the app detects the phone is offline, it puts itself into Offline mode, it then can't calculate the route and says it needs to be Online as per my screen shots.

    GSA1250
    HD Street Glide
    HD Sport Glide
    XT500 x 2

    Corjan Meijerinkundefined 1 Reply Last reply
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    • Rob Kelleyundefined Rob Kelley

      @Corjan-Meijerink said in New App - dissapointed:

      @Rob-Kelley cool! If that solved it, nice.

      As said, we can add a notice (which is a great idea) when being offline but you enabled satellite maps 🙂

      If my phone is offline, (no wifi or data) it won't calculate a simple route, if I put the app into Offline mode when the phone does have a data conenction then it can calculate the route.
      If the app detects the phone is offline, it puts itself into Offline mode, it then can't calculate the route and says it needs to be Online as per my screen shots.

      Corjan Meijerinkundefined Offline
      Corjan Meijerinkundefined Offline
      Corjan Meijerink
      Developer
      wrote last edited by
      #11

      @Rob-Kelley I’d recommend downloading the offline maps again or even reinstalling.

      If the app cannot calculate a route in offline mode when you say you have all maps there are 2 scenarios:

      • user did not download (correct / all) maps
      • an internal issue with the offline maps
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      • stuart marrittundefined Offline
        stuart marrittundefined Offline
        stuart marritt
        wrote last edited by
        #12

        Have just tried in offline mode with all Internet turned off and it works flawlessly for me

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        • D Griffinundefined Offline
          D Griffinundefined Offline
          D Griffin
          wrote last edited by
          #13

          I run almost every ride with off line maps! I downloaded the new version, undated my off line maps and planned my test route which I take everyday. Had no problems at all.

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          • Paul Steinbergundefined Offline
            Paul Steinbergundefined Offline
            Paul Steinberg
            wrote last edited by
            #14

            @Rob-Kelley hey just a thought, check that your offline maps have a checkmark beside them. In v4 I found that sometimes the downloads are interrupted and offline navigation won’t work until the downloads are completed.

            See this thread. https://forum.myrouteapp.com/topic/10116/suggestion-prompt-to-update-downloaded-maps.?_=1762835124036

            2022 R1250GS
            Google Pixel 10XL
            Android Auto
            Chigee AIO6

            Con Hennekensundefined 1 Reply Last reply
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            • Adrian Avramundefined Offline
              Adrian Avramundefined Offline
              Adrian Avram
              wrote last edited by
              #15

              Same happened for me with all the maps freshly downloaded ...
              From my point of view, internet should be used only to download new maps and display traffic information, just like other apps are doing (the ones that use offline maps)
              IMG_4041 (1).PNG

              Best regards,
              Adrian

              Samsung S24 Ultra and iPhone 13 with Android Auto / CarPlay
              MyRoute-APP (Planner+Navigation, GOLD Lifetime)
              Honda NC750X (2021) with CHIGEE Aio-5 Play

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              • Paul Steinbergundefined Paul Steinberg

                @Rob-Kelley hey just a thought, check that your offline maps have a checkmark beside them. In v4 I found that sometimes the downloads are interrupted and offline navigation won’t work until the downloads are completed.

                See this thread. https://forum.myrouteapp.com/topic/10116/suggestion-prompt-to-update-downloaded-maps.?_=1762835124036

                Con Hennekensundefined Online
                Con Hennekensundefined Online
                Con Hennekens
                Alpha tester
                wrote last edited by
                #16

                @Paul-Steinberg said in New App - dissapointed:

                check that your offline maps have a checkmark beside them. In v4 I found that sometimes the downloads are interrupted and offline navigation won’t work until the downloads are completed.

                True, and this has not changed in V5. I think you have hit the culprit with this. People sometimes are so convinced they have their maps offline, but forget to check it 😉 To be honest, the method of downloading maps could benefit from some TLC.

                I am just an enthusiastic MRA user, and hope you will be one too!

                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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                • infohagentb.nlundefined Offline
                  infohagentb.nlundefined Offline
                  infohagentb.nl
                  wrote last edited by
                  #17

                  It looks like when you enable offline navigation in the settjngs, route calculation is working. (phone in airplane mode).
                  When I switch to online navigation no route calculated possible.
                  Message something went wrong.

                  Con Hennekensundefined 1 Reply Last reply
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                  • infohagentb.nlundefined infohagentb.nl

                    It looks like when you enable offline navigation in the settjngs, route calculation is working. (phone in airplane mode).
                    When I switch to online navigation no route calculated possible.
                    Message something went wrong.

                    Con Hennekensundefined Online
                    Con Hennekensundefined Online
                    Con Hennekens
                    Alpha tester
                    wrote last edited by
                    #18

                    @infohagentb.nl, yes, but that is only logical isn't it? In online mode you get a message that online calculation is not possible, and the suggestion to go to offline mode, which is enabled by a confirmation... Seems completely logical to me.

                    I am just an enthusiastic MRA user, and hope you will be one too!

                    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                    Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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                    • Corjan Meijerinkundefined Offline
                      Corjan Meijerinkundefined Offline
                      Corjan Meijerink
                      Developer
                      wrote last edited by
                      #19

                      In the next update I've added a warning when you go offline and you are using satellite maps to inform you they cannot load properly

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