New App - dissapointed

[Rob Kelley]

Hi
I don't take any pleasure in writing this — I was really looking forward to the new app being released, checking everyday, but it doesn't seem to have addressed any of the issues I and others have reported.

It still can't plan a A > B route without a data connection.

It 'still' doesn't use the offline maps for the display on this screen making it useless:

And this new screen design, loads of white space but I have to scroll for more buttons:

Sadly I've not seen anything that's made think 'oh, that's nice'.

I'd like to use MRA for all my nav but it's impossible for these reasons, I have to use a different Nav app that actually uses it's offline maps when offline.

[RetiredWingMan]

I don't have any problems doing a search and planning an A to B route without any Internet on my phone. Are you sure you have the required maps downloaded? I did notice that you have to have offfline mode enabled and you can't do scenic routes.

[Nick Carthew]

@Rob-Kelley I have never had a problem with offline maps or navigation. You can clearly see No internet in the first screenshot and no Wi-Fi or Data icons in the second screenshot.

[Corjan Meijerink]

You definitely have not downloaded the offline maps if that is an issue.

Satellite maps won’t be available offline ever because that would be gigabytes of data rather than a few megabytes for the same area. That said, never thought of that so indeed a user won’t get a notification of that. Great idea to add something in that line.

Horizontal scrollable buttons are great as the most important ones are at the left and this scales well across all devices and widely used now in many apps.

The white space depends on the amount of details for the search result. Indeed, when not much available, the white space is a bit much but never felt disturbing.

Edit: scenic routes can never be calculated offline but will show a nice message if you attempt this

[Rob Kelley]

I've been using MRA for some years and understand offline maps and I do have them downloaded, I've raised these issues before (on FB and here) and been told that it won't plot a simple route without a data connection and offline maps are not used for that part for the app so now I'm getting mixed messages.
This is from my App (I'm now updating the minor version)

[Rob Kelley]

@Nick-Carthew said in New App - dissapointed:

@Rob-Kelley I have never had a problem with offline maps or navigation. You can clearly see No internet in the first screenshot and no Wi-Fi or Data icons in the second screenshot.

Correct there's no wifi or data - that's why this is an issue around 'offline' mode, I can't test offline mode and be online at the same time.

Here you say A > B routes cannot be calculated when offline but you say you've never had a problem offline, you can see where the confusion is coming from.

[Corjan Meijerink]

The update is released today so forgive the community not yet knowing everything

Edit: Answers from a while ago don’t have to be relevant for this 5.0 update

Offline maps are now used throughout the entire application!

[Rob Kelley]

@Corjan-Meijerink said in New App - dissapointed:

The update is released today so forgive the community not yet knowing everything

Edit: Answers from a while ago don’t have to be relevant for this 5.0 update

Offline maps are now used throughout the entire application!

Thanks, the issue I had was the satellite imagery not being offline - which makes total sense, the roads etc are loading nicely so good to see.

[Corjan Meijerink]

@Rob-Kelley cool! If that solved it, nice.

As said, we can add a notice (which is a great idea) when being offline but you enabled satellite maps

[Rob Kelley]

@Corjan-Meijerink said in New App - dissapointed:

@Rob-Kelley cool! If that solved it, nice.

As said, we can add a notice (which is a great idea) when being offline but you enabled satellite maps

If my phone is offline, (no wifi or data) it won't calculate a simple route, if I put the app into Offline mode when the phone does have a data conenction then it can calculate the route.
If the app detects the phone is offline, it puts itself into Offline mode, it then can't calculate the route and says it needs to be Online as per my screen shots.

[Corjan Meijerink]

@Rob-Kelley I’d recommend downloading the offline maps again or even reinstalling.

If the app cannot calculate a route in offline mode when you say you have all maps there are 2 scenarios:

• user did not download (correct / all) maps
• an internal issue with the offline maps

[stuart marritt]

Have just tried in offline mode with all Internet turned off and it works flawlessly for me

[D Griffin]

I run almost every ride with off line maps! I downloaded the new version, undated my off line maps and planned my test route which I take everyday. Had no problems at all.

[Paul Steinberg]

@Rob-Kelley hey just a thought, check that your offline maps have a checkmark beside them. In v4 I found that sometimes the downloads are interrupted and offline navigation won’t work until the downloads are completed.

See this thread. https://forum.myrouteapp.com/topic/10116/suggestion-prompt-to-update-downloaded-maps.?_=1762835124036

[Adrian Avram]

Same happened for me with all the maps freshly downloaded ...
From my point of view, internet should be used only to download new maps and display traffic information, just like other apps are doing (the ones that use offline maps)

[Con Hennekens]

@Paul-Steinberg said in New App - dissapointed:

check that your offline maps have a checkmark beside them. In v4 I found that sometimes the downloads are interrupted and offline navigation won’t work until the downloads are completed.

True, and this has not changed in V5. I think you have hit the culprit with this. People sometimes are so convinced they have their maps offline, but forget to check it To be honest, the method of downloading maps could benefit from some TLC.

[infohagentb.nl]

It looks like when you enable offline navigation in the settjngs, route calculation is working. (phone in airplane mode).
When I switch to online navigation no route calculated possible.
Message something went wrong.

[Con Hennekens]

@infohagentb.nl, yes, but that is only logical isn't it? In online mode you get a message that online calculation is not possible, and the suggestion to go to offline mode, which is enabled by a confirmation... Seems completely logical to me.

[Corjan Meijerink]

In the next update I've added a warning when you go offline and you are using satellite maps to inform you they cannot load properly