Problem Routeplanner between 2 points

[DAVID PUEYO TORRES]

Hello!
I'm having trouble creating a direct route between two major cities. The route goes through a border crossing that is open, but the planner keeps sending me on a huge detour.
It’s between the cities of Osorno (Chile) and Bariloche (Argentina), crossing at the Cardenal Samoré border. I used to be able to plan this route without any issues, but for some time now, it’s been impossible.
Can anyone help?
Thank you very much!