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  4. Tracklog fails

Tracklog fails

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Marinus van Deudekomundefined Marinus van Deudekom

    Are your logs in the qeue waiting to be uploaded?

    Dave J 0undefined Offline
    Dave J 0undefined Offline
    Dave J 0
    Valued contributor
    wrote last edited by
    #5

    @Marinus-van-Deudekom I thought that you could not see the upload queue anymore? Nonetheless, the tracklog was not able to be saved for the same message mentioned earlier. I had good data connections and the yellow record track was showing throughout my trip. Not had this problem for a while and the first time on Sunday with the 5.2 version.

    Kind Regards. Help where I can.
    Ducati Multistrada V4 Rally
    iPhone 15 Pro
    CHIGEE AIO-6 LTE
    Google Pixel 6 Pro - mounted on SP Connect Plus
    Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

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    • Marinus van Deudekomundefined Marinus van Deudekom

      Are your logs in the qeue waiting to be uploaded?

      Edwin_Mundefined Offline
      Edwin_Mundefined Offline
      Edwin_M
      wrote last edited by Edwin_M
      #6

      @Marinus-van-Deudekom can't see anything.
      It seems gone 😞

      Doing the route des grand Alpes, was hoping for good tracklog but 😭🤔😢

      Most annoying, it looked OK, then save. => not enough coordinates..
      And gone it is..

      Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

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      • Edwin_Mundefined Offline
        Edwin_Mundefined Offline
        Edwin_M
        wrote last edited by
        #7

        Today it worked as expected

        Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

        Brian McGundefined 1 Reply Last reply
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        • Edwin_Mundefined Edwin_M

          Today it worked as expected

          Brian McGundefined Offline
          Brian McGundefined Offline
          Brian McG
          wrote last edited by
          #8

          @Edwin_M this is just a wild guess but do you have the function "Pause tracklog automatically" enabled?
          0136ab6c-40f0-4318-a52f-241d723043ed-image.jpeg
          It can be found in "Settings > Navigation Settings > Functional"
          the guess is that somehow the "pause" is being activated & then never re-activated or it is somehow interfering with the completion of the log
          like I say, just a wild guess but might help if the state of this setting was known

          BlackView BV7100, Android 12
          Navigate "Routes as Tracks" in Offline mode with Offline Maps
          No Wifi, no internet, no interruptions, works well

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          • Edwin_Mundefined Offline
            Edwin_Mundefined Offline
            Edwin_M
            wrote last edited by
            #9

            The setting is on. Today the tracklog was also good 🤔

            Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

            Edwin_Mundefined 1 Reply Last reply
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            • Edwin_Mundefined Edwin_M

              The setting is on. Today the tracklog was also good 🤔

              Edwin_Mundefined Offline
              Edwin_Mundefined Offline
              Edwin_M
              wrote last edited by
              #10

              Tracklogs are not kind to me 😭 missed quit a bit 1000049064.jpg

              Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

              Nick Carthewundefined 1 Reply Last reply
              0
              • Edwin_Mundefined Edwin_M

                Tracklogs are not kind to me 😭 missed quit a bit 1000049064.jpg

                Nick Carthewundefined Offline
                Nick Carthewundefined Offline
                Nick Carthew
                RouteXpert
                wrote last edited by
                #11

                @Edwin_M Have you given the app permission to Always use your location? Your screenshot suggests you haven’t. If you are using AndroidAuto or CarPlay and the phone screen turns off, without Always use location the tracklogs will show straight lines.

                Always willing to help if I can.
                Triumph Tiger 1200 XRT called Tina.
                MRA Navigation Next and SilverFox BJ8

                Edwin_Mundefined 1 Reply Last reply
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                • Nick Carthewundefined Nick Carthew

                  @Edwin_M Have you given the app permission to Always use your location? Your screenshot suggests you haven’t. If you are using AndroidAuto or CarPlay and the phone screen turns off, without Always use location the tracklogs will show straight lines.

                  Edwin_Mundefined Offline
                  Edwin_Mundefined Offline
                  Edwin_M
                  wrote last edited by
                  #12

                  @Nick-Carthew yes, yesterday was fine, today again a miss

                  Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

                  Nick Carthewundefined Guzzistundefined 2 Replies Last reply
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                  • Edwin_Mundefined Edwin_M

                    @Nick-Carthew yes, yesterday was fine, today again a miss

                    Nick Carthewundefined Offline
                    Nick Carthewundefined Offline
                    Nick Carthew
                    RouteXpert
                    wrote last edited by
                    #13

                    @Edwin_M Something is stopping your location from being registered, this is why you see the straight line.

                    Always willing to help if I can.
                    Triumph Tiger 1200 XRT called Tina.
                    MRA Navigation Next and SilverFox BJ8

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                    • Edwin_Mundefined Edwin_M

                      @Nick-Carthew yes, yesterday was fine, today again a miss

                      Guzzistundefined Offline
                      Guzzistundefined Offline
                      Guzzist
                      Valued contributor
                      wrote last edited by
                      #14

                      @Edwin_M hmmm - usually if there is no internet connection in the moment of ending a ride and saving a tracklog - a message pops up, the upload will be done later.
                      If later an internet connection is established, you need to open your profile (avatar), then you can see a message "an upload is waiting" and a button [upload]. Just tap it and everything is fine.

                      Nothing is impossible ;-)
                      In past: GARMIN Zumo 210->GARMIN Zumo 395->GARMIN XT=> now: DMD T865-X + MyRoute-App, LocusMaps, OsmAnd.
                      In past: GARMIN MapSource ->GARMIN BaseCamp->Tyre->Kurviger->Calimoto=> now: MRA-Routplanner.

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                      • Edwin_Mundefined Offline
                        Edwin_Mundefined Offline
                        Edwin_M
                        wrote last edited by
                        #15

                        Mostly seems you work now, but sometimes the apps stops or crashes for logging for some time and sometimes I don't notice on my android auto. Had you restart a few times. It is quite hot, but I don't know if that's the reason...
                        As a result, I rarely have a complete tracklog. Always some piece missing...

                        AISelect_20260621_210541.jpg

                        AISelect_20260621_211036.jpg

                        Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

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