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Tracklog fails

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Edwin_Mundefined Offline
    Edwin_Mundefined Offline
    Edwin_M
    wrote last edited by
    #1

    A whole day of riding.
    Then when saving the tracklog it returns the message: not enough points or something like that. It did show a correct summary first.

    Anyway to retrieve? What can I be doing wrong?

    Samsung s24+ and Android auto

    Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

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    • Dave J 0undefined Offline
      Dave J 0undefined Offline
      Dave J 0
      Valued contributor
      wrote last edited by
      #2

      Had a similar problem on Sunday, 14 June 26 and lost the whole day’s ride. I have not been able to recover the tracklog. Not sure what happened.

      Kind Regards. Help where I can.
      Ducati Multistrada V4 Rally
      iPhone 15 Pro
      CHIGEE AIO-6 LTE
      Google Pixel 6 Pro - mounted on SP Connect Plus
      Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

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      • GT JWRundefined Offline
        GT JWRundefined Offline
        GT JWR
        Valued contributor
        wrote last edited by
        #3

        Did you have a good internet connection when the tracklog was stopped? I had a similar issue on a multi day trip last year, and at the end of the day when the tracklog was stopped, it appeared that all was well, however, I don't believe the entire tracklog was saved - and the only thing I could trace it back to was a spotty internet connection at that time. Just a guess.

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        • Marinus van Deudekomundefined Offline
          Marinus van Deudekomundefined Offline
          Marinus van Deudekom
          RouteXpert
          wrote last edited by
          #4

          Are your logs in the qeue waiting to be uploaded?

          Honda Goldwing GL1500,
          Honda Silverwing GL 650
          DMD2 T865X 8 inch Android tablet using MRA next for navigation
          Garmin XT sold
          Samsung S24FE mounted on a Quadlock and using Android Auto in my car

          Dave J 0undefined Edwin_Mundefined 2 Replies Last reply
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          • Marinus van Deudekomundefined Marinus van Deudekom

            Are your logs in the qeue waiting to be uploaded?

            Dave J 0undefined Offline
            Dave J 0undefined Offline
            Dave J 0
            Valued contributor
            wrote last edited by
            #5

            @Marinus-van-Deudekom I thought that you could not see the upload queue anymore? Nonetheless, the tracklog was not able to be saved for the same message mentioned earlier. I had good data connections and the yellow record track was showing throughout my trip. Not had this problem for a while and the first time on Sunday with the 5.2 version.

            Kind Regards. Help where I can.
            Ducati Multistrada V4 Rally
            iPhone 15 Pro
            CHIGEE AIO-6 LTE
            Google Pixel 6 Pro - mounted on SP Connect Plus
            Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

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            • Marinus van Deudekomundefined Marinus van Deudekom

              Are your logs in the qeue waiting to be uploaded?

              Edwin_Mundefined Offline
              Edwin_Mundefined Offline
              Edwin_M
              wrote last edited by Edwin_M
              #6

              @Marinus-van-Deudekom can't see anything.
              It seems gone 😞

              Doing the route des grand Alpes, was hoping for good tracklog but 😭🤔😢

              Most annoying, it looked OK, then save. => not enough coordinates..
              And gone it is..

              Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

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