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  4. Route displayed white on white at change of direction

Route displayed white on white at change of direction

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Brian McGundefined Brian McG

    Hi @ATLast I do have to say I agree with @Con-Hennekens it seems a little harsh to expect a team the size of MRA to respond to every question on the forum.

    I agree with your principle that it would be nice for the MRA team to acknowledge a problem but the MRA team is tiny & the customer base is huge in comparison & we ask a lot a lot of questions 😂

    It actually surprises me how many questions they actually respond to but as you say they are getting good feedback so it helps them.
    It is a balance & sometimes you will get a response, others you won't

    ATLastundefined Offline
    ATLastundefined Offline
    ATLast
    wrote on last edited by
    #18

    @Brian-McG

    But then, what's the point of creating a forum to report bugs and problems if you don't reply to the posts?

    Rob Verhoeffundefined Nick Carthewundefined Con Hennekensundefined 3 Replies Last reply
    0
    • ATLastundefined ATLast

      @Brian-McG

      But then, what's the point of creating a forum to report bugs and problems if you don't reply to the posts?

      Rob Verhoeffundefined Online
      Rob Verhoeffundefined Online
      Rob Verhoeff
      wrote on last edited by
      #19

      @ATLast said in Route displayed white on white at change of direction:

      But then, what's the point of creating a forum to report bugs and problems if you don't reply to the posts?

      Keep in mind that it is still holiday seaseon! That being said, the developer has also responded to various topics. And that's while you're actually on vacation and should be able to take a break from work!

      BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
      iOS on iPhone 13 (mounted on Quadlock)
      Apple CarPlay in VW T-Roc (wired)
      Routelab on MacBook Air & iMac (Ventura & Monterey)

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      • ATLastundefined ATLast

        @Brian-McG

        But then, what's the point of creating a forum to report bugs and problems if you don't reply to the posts?

        Nick Carthewundefined Offline
        Nick Carthewundefined Offline
        Nick Carthew
        RouteXperts Instructor
        wrote on last edited by
        #20

        @ATLast It is a community forum that is monitored by MRA staff, especially this channel for reporting bugs. I don’t consider this to be a bug, make the route line thinner in the navigation settings to be able to see more clearly.

        Always willing to help if I can.
        Triumph Tiger 1200 XRT called Tina.
        MRA Navigation Next and SilverFox B8J bar buttons.
        Quadlock wireless mount for IPhone 11.
        Cardo Scala Packtalk Bold.
        TomTom Rider 500. (In the cupboard now)

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        • ATLastundefined ATLast

          @Brian-McG

          But then, what's the point of creating a forum to report bugs and problems if you don't reply to the posts?

          Con Hennekensundefined Offline
          Con Hennekensundefined Offline
          Con Hennekens
          wrote on last edited by
          #21

          @ATLast said in Route displayed white on white at change of direction:

          what's the point of creating a forum to report bugs and problems if you don't reply to the posts?

          I think you received MANY replies on your posts. That's EXACTLY what a community forum is for. If you think you need one on one assistance, raise a support ticket. That's EXACTLY what support tickets are for 😉

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

          ATLastundefined 2 Replies Last reply
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          • Con Hennekensundefined Con Hennekens

            @ATLast said in Route displayed white on white at change of direction:

            what's the point of creating a forum to report bugs and problems if you don't reply to the posts?

            I think you received MANY replies on your posts. That's EXACTLY what a community forum is for. If you think you need one on one assistance, raise a support ticket. That's EXACTLY what support tickets are for 😉

            ATLastundefined Offline
            ATLastundefined Offline
            ATLast
            wrote on last edited by
            #22

            @Con-Hennekens said in Route displayed white on white at change of direction:

            I think you received MANY replies on your posts.

            That is true, and I thanked all the people willing to help me for that.
            But I was looking for a solution and, despite the volunteers's work, I didn't get one.

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            • Con Hennekensundefined Con Hennekens

              @ATLast said in Route displayed white on white at change of direction:

              what's the point of creating a forum to report bugs and problems if you don't reply to the posts?

              I think you received MANY replies on your posts. That's EXACTLY what a community forum is for. If you think you need one on one assistance, raise a support ticket. That's EXACTLY what support tickets are for 😉

              ATLastundefined Offline
              ATLastundefined Offline
              ATLast
              wrote on last edited by
              #23

              @Con-Hennekens said in Route displayed white on white at change of direction:

              If you think you need one on one assistance, raise a support ticket. That's EXACTLY what support tickets are for

              You are right, that is what I will do in the future.
              And MRA will still have to read my question - at least I hope so - and provide an answer - I also hope so - but the community won't have it and will keep posting, maybe for the same problem.

              I'm not sure that will save time @MRA, but I'm fine with it.

              Con Hennekensundefined 1 Reply Last reply
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              • ATLastundefined ATLast

                @Con-Hennekens said in Route displayed white on white at change of direction:

                If you think you need one on one assistance, raise a support ticket. That's EXACTLY what support tickets are for

                You are right, that is what I will do in the future.
                And MRA will still have to read my question - at least I hope so - and provide an answer - I also hope so - but the community won't have it and will keep posting, maybe for the same problem.

                I'm not sure that will save time @MRA, but I'm fine with it.

                Con Hennekensundefined Offline
                Con Hennekensundefined Offline
                Con Hennekens
                wrote on last edited by
                #24

                @ATLast I don't need to remind you that all questions are welcome to be held against the community first. do I 😉 So please do not restrain yourself from asking questions here.

                Besides this, I think the dev presence in this community forum is really incomparable to any competitor's forum. I am sorry you feel differently.

                I am just an enthusiastic MRA user, and hope you will be one too!

                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                ATLastundefined 1 Reply Last reply
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                • ATLastundefined ATLast

                  Hi.

                  The title says it all.
                  This behaviour is not new, but kind of bothering.
                  See pics...

                  PXL_20240806_103724977.MP.jpg
                  PXL_20240806_105038041.MP.jpg

                  Mzokkundefined Offline
                  Mzokkundefined Offline
                  Mzokk
                  wrote on last edited by
                  #25

                  @ATLast I think zooming out a bit makes the AA screen on the AT a bit more useful and gives more warning of junctions.

                  048166f8-a8fb-4f65-99e7-a9c792145d76-image.png

                  ATLastundefined 1 Reply Last reply
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                  • Con Hennekensundefined Con Hennekens

                    @ATLast I don't need to remind you that all questions are welcome to be held against the community first. do I 😉 So please do not restrain yourself from asking questions here.

                    Besides this, I think the dev presence in this community forum is really incomparable to any competitor's forum. I am sorry you feel differently.

                    ATLastundefined Offline
                    ATLastundefined Offline
                    ATLast
                    wrote on last edited by ATLast
                    #26

                    @Con-Hennekens

                    At some point, a member of the development team still needs to step in and answer, otherwise we can only guess.

                    For this post for example:

                    https://forum.myrouteapp.com/topic/7806/recalculation-of-the-route-does-not-point-to-final-destination?_=1727629803997

                    only a member of the development team can answer because only they know how the program works.

                    And they didn't.

                    And as you state in you signature, you're not a member of the MRA's team so, thank you for your guesses, but I also need a validated answer.

                    I am sorry you feel differently.

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                    • Mzokkundefined Mzokk

                      @ATLast I think zooming out a bit makes the AA screen on the AT a bit more useful and gives more warning of junctions.

                      048166f8-a8fb-4f65-99e7-a9c792145d76-image.png

                      ATLastundefined Offline
                      ATLastundefined Offline
                      ATLast
                      wrote on last edited by ATLast
                      #27

                      @Mzokk

                      Thank you for your help.

                      I've tried various settings, but I didn't succeed.

                      Would you be kind enough to provide me/us with a copy of your settings?

                      Thank you anyway.

                      Mzokkundefined 1 Reply Last reply
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                      • ATLastundefined ATLast

                        @Mzokk

                        Thank you for your help.

                        I've tried various settings, but I didn't succeed.

                        Would you be kind enough to provide me/us with a copy of your settings?

                        Thank you anyway.

                        Mzokkundefined Offline
                        Mzokkundefined Offline
                        Mzokk
                        wrote on last edited by
                        #28

                        @ATLast Hi there these are may map settings
                        I've only changed Default zoom correction, tilt correction and changed the map style to Dart

                        Screenshot_20240929-192728[1].png

                        Screenshot_20240929-192753[1].png

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                        • Con Hennekensundefined Offline
                          Con Hennekensundefined Offline
                          Con Hennekens
                          wrote on last edited by
                          #29

                          @ATLast said in Route displayed white on white at change of direction:

                          For this post for example:
                          https://forum.myrouteapp.com/topic/7806/recalculation-of-the-route-does-not-point-to-final-destination?_=1727629803997
                          only a member of the development team can answer because only they know how the program works.
                          And they didn't.

                          There was no guessing in that threat (not by me anyway).
                          I think you got an accurate answer, devs know that so why should they step in?
                          Usually when I am guessing I will say so, and even then it is usually an educated guess. If I was incorrect, I am man enough to admit it and I learned something new.

                          You should be more open to forum members, you might learn something.

                          I am just an enthusiastic MRA user, and hope you will be one too!

                          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                          Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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