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  4. Route displayed white on white at change of direction

Route displayed white on white at change of direction

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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    cerfskysky.com
    wrote on 1 Sept 2024, 09:37 last edited by
    #12

    I went to Suffolk yesterday using iPhone 15 Max Pro and found that when using MRA Next with the Map Style set to Explore (which I like) on yellow roads the white direction arrows were not very clear and it looked like a break in the road.

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    • undefined ATLast
      31 Aug 2024, 07:30

      @RetiredWingMan said in Route displayed white on white at change of direction:

      I think i had a similar problem yesterday. Was driving and coming up to a turn when the screen started to lag and then multiple lines appeared and it all got very confusing. The voice prompts continued normally but you could not tell where you were on the screen. I tapped the compass and switched to top down view and it was instantly cleared up. I didn't have a chance to snap a screen shot.

      Hi.

      I don't think it is the same problem: mine is constant and occurs only at intersection, when a white line appears over the route.

      But thank you anyway.

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      Bart De Medts
      wrote on 2 Sept 2024, 06:14 last edited by
      #13

      @ATLast The white line is an arrow indicating direction. Hence my suggestion to zoom out further, then you will see the full arrow.

      🏍️ Motorcycle: DMD-T665 + SilverFox controller
      🚗 Car: iPhone 15 Pro with wireless Apple CarPlay

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      • undefined ATLast
        31 Aug 2024, 09:15

        I want to thank all the people taking the time to answer and try to find an explanation/solution: I really appreciate it.

        I won't include the people @MRA who could easily step in and either give a solution or acknowledge a bug: that would save everyone's time.

        undefined Offline
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        Con Hennekens
        wrote on 3 Sept 2024, 06:48 last edited by
        #14

        @ATLast said in Route displayed white on white at change of direction:

        I won't include the people @MRA who could easily step in and either give a solution or acknowledge a bug: that would save everyone's time.

        Don't you think that this a bit harsh? Especially since the solution has been given. Ever considered that this is no bug but a settings thing, probably in the combination with your specific (settings of) your AA/CP headend? I call AA/CP "an extra layer of complexity" for a reason...

        People were asking for an option to make the routeline less fat, well this is the result.

        I am just an enthusiastic MRA user, and hope you will be one too!

        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

        Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

        undefined 1 Reply Last reply 14 Sept 2024, 08:20
        1
        • undefined Con Hennekens
          3 Sept 2024, 06:48

          @ATLast said in Route displayed white on white at change of direction:

          I won't include the people @MRA who could easily step in and either give a solution or acknowledge a bug: that would save everyone's time.

          Don't you think that this a bit harsh? Especially since the solution has been given. Ever considered that this is no bug but a settings thing, probably in the combination with your specific (settings of) your AA/CP headend? I call AA/CP "an extra layer of complexity" for a reason...

          People were asking for an option to make the routeline less fat, well this is the result.

          undefined Offline
          undefined Offline
          ATLast
          wrote on 14 Sept 2024, 08:20 last edited by
          #15

          @Con-Hennekens said in Route displayed white on white at change of direction:

          Especially since the solution has been given. Ever considered that this is no bug but a settings thing, probably in the combination with your specific (settings of) your AA/CP headend? I call AA/CP "an extra layer of complexity" for a reason...

          I tried ll the advices, kindly provided by the community, but they didn't bring and solution. What solved my problem: by playing around with the settings, I have now found a way to keep the arrow surrounded by a tiny blue line, and that helps.

          Of course I have considered this to be a problem with the AA implementation by Honda, and it is still possible that's the cause, but I also have to take into account that I don't have the problem with Goog Maps, Waze or OSMAnd.

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            ATLast
            wrote on 14 Sept 2024, 08:39 last edited by
            #16

            @Con-Hennekens said in Route displayed white on white at change of direction:

            Don't you think that this a bit harsh?

            No.

            This forum saves MRA's time and money by providing free volunteers help and reports bugs, it is simply a matter of basic consideration to the customers to add a line with a solution or simply states they don't know or can(t help.
            I'm in the IT world for a long time now and one of the basic behaviour I always advice people working with me is: don't let a customer's request for help unanswered. And if you can't provide a solution, just let them know.

            And for example, looking at your answer here, these two posts seem to me now probably linked and MRA could have answered easily:

            https://forum.myrouteapp.com/topic/7030/4-1-3-misdirection-and-hard-to-decode-displayed-route

            https://forum.myrouteapp.com/topic/7806/recalculation-of-the-route-does-not-point-to-final-destination?_=1726302387329

            It doesn't take long for the people behind the app to have answered and save people's time.

            We are paying customers...

            undefined 1 Reply Last reply 14 Sept 2024, 10:37
            0
            • undefined ATLast
              14 Sept 2024, 08:39

              @Con-Hennekens said in Route displayed white on white at change of direction:

              Don't you think that this a bit harsh?

              No.

              This forum saves MRA's time and money by providing free volunteers help and reports bugs, it is simply a matter of basic consideration to the customers to add a line with a solution or simply states they don't know or can(t help.
              I'm in the IT world for a long time now and one of the basic behaviour I always advice people working with me is: don't let a customer's request for help unanswered. And if you can't provide a solution, just let them know.

              And for example, looking at your answer here, these two posts seem to me now probably linked and MRA could have answered easily:

              https://forum.myrouteapp.com/topic/7030/4-1-3-misdirection-and-hard-to-decode-displayed-route

              https://forum.myrouteapp.com/topic/7806/recalculation-of-the-route-does-not-point-to-final-destination?_=1726302387329

              It doesn't take long for the people behind the app to have answered and save people's time.

              We are paying customers...

              undefined Offline
              undefined Offline
              Brian McG
              wrote on 14 Sept 2024, 10:37 last edited by
              #17

              Hi @ATLast I do have to say I agree with @Con-Hennekens it seems a little harsh to expect a team the size of MRA to respond to every question on the forum.

              I agree with your principle that it would be nice for the MRA team to acknowledge a problem but the MRA team is tiny & the customer base is huge in comparison & we ask a lot a lot of questions 😂

              It actually surprises me how many questions they actually respond to but as you say they are getting good feedback so it helps them.
              It is a balance & sometimes you will get a response, others you won't

              BlackView BV7100, Android 12, Offline mode with Offline Maps

              undefined 1 Reply Last reply 14 Sept 2024, 13:02
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              • undefined Brian McG
                14 Sept 2024, 10:37

                Hi @ATLast I do have to say I agree with @Con-Hennekens it seems a little harsh to expect a team the size of MRA to respond to every question on the forum.

                I agree with your principle that it would be nice for the MRA team to acknowledge a problem but the MRA team is tiny & the customer base is huge in comparison & we ask a lot a lot of questions 😂

                It actually surprises me how many questions they actually respond to but as you say they are getting good feedback so it helps them.
                It is a balance & sometimes you will get a response, others you won't

                undefined Offline
                undefined Offline
                ATLast
                wrote on 14 Sept 2024, 13:02 last edited by
                #18

                @Brian-McG

                But then, what's the point of creating a forum to report bugs and problems if you don't reply to the posts?

                undefined undefined undefined 3 Replies Last reply 14 Sept 2024, 13:16
                0
                • undefined ATLast
                  14 Sept 2024, 13:02

                  @Brian-McG

                  But then, what's the point of creating a forum to report bugs and problems if you don't reply to the posts?

                  undefined Offline
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                  Rob Verhoeff
                  wrote on 14 Sept 2024, 13:16 last edited by
                  #19

                  @ATLast said in Route displayed white on white at change of direction:

                  But then, what's the point of creating a forum to report bugs and problems if you don't reply to the posts?

                  Keep in mind that it is still holiday seaseon! That being said, the developer has also responded to various topics. And that's while you're actually on vacation and should be able to take a break from work!

                  BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
                  iOS on iPhone 13 (mounted on Quadlock)
                  Apple CarPlay in VW T-Roc (wired)
                  Routelab on MacBook Air & iMac (Ventura & Monterey)

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                  • undefined ATLast
                    14 Sept 2024, 13:02

                    @Brian-McG

                    But then, what's the point of creating a forum to report bugs and problems if you don't reply to the posts?

                    undefined Offline
                    undefined Offline
                    Nick Carthew
                    RouteXperts Instructor
                    wrote on 14 Sept 2024, 15:43 last edited by
                    #20

                    @ATLast It is a community forum that is monitored by MRA staff, especially this channel for reporting bugs. I don’t consider this to be a bug, make the route line thinner in the navigation settings to be able to see more clearly.

                    Always willing to help if I can.
                    Triumph Tiger 1200 XRT called Tina.
                    MRA Navigation Next and SilverFox B8J bar buttons.
                    Quadlock wireless mount for IPhone 11.
                    Cardo Scala Packtalk Bold.
                    TomTom Rider 500. (In the cupboard now)

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                    • undefined ATLast
                      14 Sept 2024, 13:02

                      @Brian-McG

                      But then, what's the point of creating a forum to report bugs and problems if you don't reply to the posts?

                      undefined Offline
                      undefined Offline
                      Con Hennekens
                      wrote on 14 Sept 2024, 15:45 last edited by
                      #21

                      @ATLast said in Route displayed white on white at change of direction:

                      what's the point of creating a forum to report bugs and problems if you don't reply to the posts?

                      I think you received MANY replies on your posts. That's EXACTLY what a community forum is for. If you think you need one on one assistance, raise a support ticket. That's EXACTLY what support tickets are for 😉

                      I am just an enthusiastic MRA user, and hope you will be one too!

                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                      undefined 2 Replies Last reply 15 Sept 2024, 07:34
                      0
                      • undefined Con Hennekens
                        14 Sept 2024, 15:45

                        @ATLast said in Route displayed white on white at change of direction:

                        what's the point of creating a forum to report bugs and problems if you don't reply to the posts?

                        I think you received MANY replies on your posts. That's EXACTLY what a community forum is for. If you think you need one on one assistance, raise a support ticket. That's EXACTLY what support tickets are for 😉

                        undefined Offline
                        undefined Offline
                        ATLast
                        wrote on 15 Sept 2024, 07:34 last edited by
                        #22

                        @Con-Hennekens said in Route displayed white on white at change of direction:

                        I think you received MANY replies on your posts.

                        That is true, and I thanked all the people willing to help me for that.
                        But I was looking for a solution and, despite the volunteers's work, I didn't get one.

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                        • undefined Con Hennekens
                          14 Sept 2024, 15:45

                          @ATLast said in Route displayed white on white at change of direction:

                          what's the point of creating a forum to report bugs and problems if you don't reply to the posts?

                          I think you received MANY replies on your posts. That's EXACTLY what a community forum is for. If you think you need one on one assistance, raise a support ticket. That's EXACTLY what support tickets are for 😉

                          undefined Offline
                          undefined Offline
                          ATLast
                          wrote on 15 Sept 2024, 07:37 last edited by
                          #23

                          @Con-Hennekens said in Route displayed white on white at change of direction:

                          If you think you need one on one assistance, raise a support ticket. That's EXACTLY what support tickets are for

                          You are right, that is what I will do in the future.
                          And MRA will still have to read my question - at least I hope so - and provide an answer - I also hope so - but the community won't have it and will keep posting, maybe for the same problem.

                          I'm not sure that will save time @MRA, but I'm fine with it.

                          undefined 1 Reply Last reply 16 Sept 2024, 09:51
                          0
                          • undefined ATLast
                            15 Sept 2024, 07:37

                            @Con-Hennekens said in Route displayed white on white at change of direction:

                            If you think you need one on one assistance, raise a support ticket. That's EXACTLY what support tickets are for

                            You are right, that is what I will do in the future.
                            And MRA will still have to read my question - at least I hope so - and provide an answer - I also hope so - but the community won't have it and will keep posting, maybe for the same problem.

                            I'm not sure that will save time @MRA, but I'm fine with it.

                            undefined Offline
                            undefined Offline
                            Con Hennekens
                            wrote on 16 Sept 2024, 09:51 last edited by
                            #24

                            @ATLast I don't need to remind you that all questions are welcome to be held against the community first. do I 😉 So please do not restrain yourself from asking questions here.

                            Besides this, I think the dev presence in this community forum is really incomparable to any competitor's forum. I am sorry you feel differently.

                            I am just an enthusiastic MRA user, and hope you will be one too!

                            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                            Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                            undefined 1 Reply Last reply 29 Sept 2024, 17:49
                            0
                            • undefined ATLast
                              8 Aug 2024, 08:35

                              Hi.

                              The title says it all.
                              This behaviour is not new, but kind of bothering.
                              See pics...

                              PXL_20240806_103724977.MP.jpg
                              PXL_20240806_105038041.MP.jpg

                              Mzokkundefined Offline
                              Mzokkundefined Offline
                              Mzokk
                              wrote on 16 Sept 2024, 16:01 last edited by
                              #25

                              @ATLast I think zooming out a bit makes the AA screen on the AT a bit more useful and gives more warning of junctions.

                              048166f8-a8fb-4f65-99e7-a9c792145d76-image.png

                              undefined 1 Reply Last reply 29 Sept 2024, 17:53
                              0
                              • undefined Con Hennekens
                                16 Sept 2024, 09:51

                                @ATLast I don't need to remind you that all questions are welcome to be held against the community first. do I 😉 So please do not restrain yourself from asking questions here.

                                Besides this, I think the dev presence in this community forum is really incomparable to any competitor's forum. I am sorry you feel differently.

                                undefined Offline
                                undefined Offline
                                ATLast
                                wrote on 29 Sept 2024, 17:49 last edited by ATLast
                                #26

                                @Con-Hennekens

                                At some point, a member of the development team still needs to step in and answer, otherwise we can only guess.

                                For this post for example:

                                https://forum.myrouteapp.com/topic/7806/recalculation-of-the-route-does-not-point-to-final-destination?_=1727629803997

                                only a member of the development team can answer because only they know how the program works.

                                And they didn't.

                                And as you state in you signature, you're not a member of the MRA's team so, thank you for your guesses, but I also need a validated answer.

                                I am sorry you feel differently.

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                                0
                                • Mzokkundefined Mzokk
                                  16 Sept 2024, 16:01

                                  @ATLast I think zooming out a bit makes the AA screen on the AT a bit more useful and gives more warning of junctions.

                                  048166f8-a8fb-4f65-99e7-a9c792145d76-image.png

                                  undefined Offline
                                  undefined Offline
                                  ATLast
                                  wrote on 29 Sept 2024, 17:53 last edited by ATLast
                                  #27

                                  @Mzokk

                                  Thank you for your help.

                                  I've tried various settings, but I didn't succeed.

                                  Would you be kind enough to provide me/us with a copy of your settings?

                                  Thank you anyway.

                                  Mzokkundefined 1 Reply Last reply 29 Sept 2024, 18:42
                                  0
                                  • undefined ATLast
                                    29 Sept 2024, 17:53

                                    @Mzokk

                                    Thank you for your help.

                                    I've tried various settings, but I didn't succeed.

                                    Would you be kind enough to provide me/us with a copy of your settings?

                                    Thank you anyway.

                                    Mzokkundefined Offline
                                    Mzokkundefined Offline
                                    Mzokk
                                    wrote on 29 Sept 2024, 18:42 last edited by
                                    #28

                                    @ATLast Hi there these are may map settings
                                    I've only changed Default zoom correction, tilt correction and changed the map style to Dart

                                    Screenshot_20240929-192728[1].png

                                    Screenshot_20240929-192753[1].png

                                    1 Reply Last reply
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                                    • undefined Offline
                                      undefined Offline
                                      Con Hennekens
                                      wrote on 29 Sept 2024, 19:39 last edited by
                                      #29

                                      @ATLast said in Route displayed white on white at change of direction:

                                      For this post for example:
                                      https://forum.myrouteapp.com/topic/7806/recalculation-of-the-route-does-not-point-to-final-destination?_=1727629803997
                                      only a member of the development team can answer because only they know how the program works.
                                      And they didn't.

                                      There was no guessing in that threat (not by me anyway).
                                      I think you got an accurate answer, devs know that so why should they step in?
                                      Usually when I am guessing I will say so, and even then it is usually an educated guess. If I was incorrect, I am man enough to admit it and I learned something new.

                                      You should be more open to forum members, you might learn something.

                                      I am just an enthusiastic MRA user, and hope you will be one too!

                                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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