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  4. Route displayed white on white at change of direction

Route displayed white on white at change of direction

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • ATLastundefined Offline
    ATLastundefined Offline
    ATLast
    wrote on last edited by
    #1

    Hi.

    The title says it all.
    This behaviour is not new, but kind of bothering.
    See pics...

    PXL_20240806_103724977.MP.jpg
    PXL_20240806_105038041.MP.jpg

    Bart De Medtsundefined Mzokkundefined 3 Replies Last reply
    0
    • Nomko Nomdenundefined Offline
      Nomko Nomdenundefined Offline
      Nomko Nomden
      wrote on last edited by
      #2

      Did you tried a hard reset? Recently updated the devies?

      | MRA Gold Member | Routelab + HERE kaart | Garmin Zumo XT | BMW K1200GT | Kawasaki Z650 |

      ATLastundefined 1 Reply Last reply
      0
      • Nomko Nomdenundefined Nomko Nomden

        Did you tried a hard reset? Recently updated the devies?

        ATLastundefined Offline
        ATLastundefined Offline
        ATLast
        wrote on last edited by ATLast
        #3

        @Nomko-Nomden said in Route displayed white on white at change of direction:

        Did you tried a hard reset? Recently updated the devies?

        It's been like that for months, just didn't bother to take pictures and post it.

        ATLastundefined 1 Reply Last reply
        0
        • ATLastundefined ATLast

          @Nomko-Nomden said in Route displayed white on white at change of direction:

          Did you tried a hard reset? Recently updated the devies?

          It's been like that for months, just didn't bother to take pictures and post it.

          ATLastundefined Offline
          ATLastundefined Offline
          ATLast
          wrote on last edited by
          #4

          @ATLast

          Version 4.3.0 - 321 and no change.... and it makes riding unsafe.

          Am I the only one with this problem ?PXL_20240827_114045200.MP (Moyenne).jpg

          1 Reply Last reply
          0
          • ATLastundefined ATLast

            Hi.

            The title says it all.
            This behaviour is not new, but kind of bothering.
            See pics...

            PXL_20240806_103724977.MP.jpg
            PXL_20240806_105038041.MP.jpg

            Bart De Medtsundefined Offline
            Bart De Medtsundefined Offline
            Bart De Medts
            wrote on last edited by
            #5

            @ATLast If you adjust the zoom settings (zoom out) it does become clearer.

            On my motorcycle, I use a DMD-T665 navigation phone paired with a SilverFox controller. In my car, I use wireless CarPlay with my iPhone 15 Pro.

            ATLastundefined 1 Reply Last reply
            0
            • RetiredWingManundefined Offline
              RetiredWingManundefined Offline
              RetiredWingMan
              wrote on last edited by
              #6

              I think i had a similar problem yesterday. Was driving and coming up to a turn when the screen started to lag and then multiple lines appeared and it all got very confusing. The voice prompts continued normally but you could not tell where you were on the screen. I tapped the compass and switched to top down view and it was instantly cleared up. I didn't have a chance to snap a screen shot.

              2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

              ATLastundefined 1 Reply Last reply
              0
              • ATLastundefined ATLast

                Hi.

                The title says it all.
                This behaviour is not new, but kind of bothering.
                See pics...

                PXL_20240806_103724977.MP.jpg
                PXL_20240806_105038041.MP.jpg

                Mzokkundefined Offline
                Mzokkundefined Offline
                Mzokk
                wrote on last edited by
                #7

                @ATLast I thought that it was a feature of the Dart colour scheme. I noticed it but it didn’t bother me because the direction panel was ok as were the spoken directions.

                ATLastundefined 1 Reply Last reply
                0
                • Bart De Medtsundefined Bart De Medts

                  @ATLast If you adjust the zoom settings (zoom out) it does become clearer.

                  ATLastundefined Offline
                  ATLastundefined Offline
                  ATLast
                  wrote on last edited by
                  #8

                  @Bart-DM said in Route displayed white on white at change of direction:

                  @ATLast If you adjust the zoom settings (zoom out) it does become clearer.

                  Hi Bart.

                  Thank you for your suggestion : I tried it, but it didn't improve anything.

                  It even made, at some point, things worse...

                  The only thing that improved a tiny little bit was to push line opacity to the maximum: then, a vague thin line appears to border the white arrow that covers the route.

                  By the way, you will also notice the difference the arrival time is displayed on the phone and on the Android Auto screen of the bike: the three pictures have been taken at the same moment:

                  PXL_20240829_160703829.MP (Moyenne).jpg

                  Screenshot_20240829-180730.png
                  Screenshot_20240829-180749.png

                  1 Reply Last reply
                  1
                  • Mzokkundefined Mzokk

                    @ATLast I thought that it was a feature of the Dart colour scheme. I noticed it but it didn’t bother me because the direction panel was ok as were the spoken directions.

                    ATLastundefined Offline
                    ATLastundefined Offline
                    ATLast
                    wrote on last edited by
                    #9

                    @Mzokk said in Route displayed white on white at change of direction:

                    @ATLast I thought that it was a feature of the Dart colour scheme. I noticed it but it didn’t bother me because the direction panel was ok as were the spoken directions.

                    Thank you for your suggestion, but I tried to switch between the three themes and it didn't change anything.

                    1 Reply Last reply
                    0
                    • RetiredWingManundefined RetiredWingMan

                      I think i had a similar problem yesterday. Was driving and coming up to a turn when the screen started to lag and then multiple lines appeared and it all got very confusing. The voice prompts continued normally but you could not tell where you were on the screen. I tapped the compass and switched to top down view and it was instantly cleared up. I didn't have a chance to snap a screen shot.

                      ATLastundefined Offline
                      ATLastundefined Offline
                      ATLast
                      wrote on last edited by
                      #10

                      @RetiredWingMan said in Route displayed white on white at change of direction:

                      I think i had a similar problem yesterday. Was driving and coming up to a turn when the screen started to lag and then multiple lines appeared and it all got very confusing. The voice prompts continued normally but you could not tell where you were on the screen. I tapped the compass and switched to top down view and it was instantly cleared up. I didn't have a chance to snap a screen shot.

                      Hi.

                      I don't think it is the same problem: mine is constant and occurs only at intersection, when a white line appears over the route.

                      But thank you anyway.

                      Bart De Medtsundefined 1 Reply Last reply
                      0
                      • ATLastundefined Offline
                        ATLastundefined Offline
                        ATLast
                        wrote on last edited by
                        #11

                        I want to thank all the people taking the time to answer and try to find an explanation/solution: I really appreciate it.

                        I won't include the people @MRA who could easily step in and either give a solution or acknowledge a bug: that would save everyone's time.

                        Con Hennekensundefined 1 Reply Last reply
                        0
                        • cerfskysky.comundefined Offline
                          cerfskysky.comundefined Offline
                          cerfskysky.com
                          wrote on last edited by
                          #12

                          I went to Suffolk yesterday using iPhone 15 Max Pro and found that when using MRA Next with the Map Style set to Explore (which I like) on yellow roads the white direction arrows were not very clear and it looked like a break in the road.

                          1 Reply Last reply
                          0
                          • ATLastundefined ATLast

                            @RetiredWingMan said in Route displayed white on white at change of direction:

                            I think i had a similar problem yesterday. Was driving and coming up to a turn when the screen started to lag and then multiple lines appeared and it all got very confusing. The voice prompts continued normally but you could not tell where you were on the screen. I tapped the compass and switched to top down view and it was instantly cleared up. I didn't have a chance to snap a screen shot.

                            Hi.

                            I don't think it is the same problem: mine is constant and occurs only at intersection, when a white line appears over the route.

                            But thank you anyway.

                            Bart De Medtsundefined Offline
                            Bart De Medtsundefined Offline
                            Bart De Medts
                            wrote on last edited by
                            #13

                            @ATLast The white line is an arrow indicating direction. Hence my suggestion to zoom out further, then you will see the full arrow.

                            On my motorcycle, I use a DMD-T665 navigation phone paired with a SilverFox controller. In my car, I use wireless CarPlay with my iPhone 15 Pro.

                            1 Reply Last reply
                            2
                            • ATLastundefined ATLast

                              I want to thank all the people taking the time to answer and try to find an explanation/solution: I really appreciate it.

                              I won't include the people @MRA who could easily step in and either give a solution or acknowledge a bug: that would save everyone's time.

                              Con Hennekensundefined Offline
                              Con Hennekensundefined Offline
                              Con Hennekens
                              wrote on last edited by
                              #14

                              @ATLast said in Route displayed white on white at change of direction:

                              I won't include the people @MRA who could easily step in and either give a solution or acknowledge a bug: that would save everyone's time.

                              Don't you think that this a bit harsh? Especially since the solution has been given. Ever considered that this is no bug but a settings thing, probably in the combination with your specific (settings of) your AA/CP headend? I call AA/CP "an extra layer of complexity" for a reason...

                              People were asking for an option to make the routeline less fat, well this is the result.

                              I am just an enthusiastic MRA user, and hope you will be one too!

                              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                              Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                              ATLastundefined 1 Reply Last reply
                              1
                              • Con Hennekensundefined Con Hennekens

                                @ATLast said in Route displayed white on white at change of direction:

                                I won't include the people @MRA who could easily step in and either give a solution or acknowledge a bug: that would save everyone's time.

                                Don't you think that this a bit harsh? Especially since the solution has been given. Ever considered that this is no bug but a settings thing, probably in the combination with your specific (settings of) your AA/CP headend? I call AA/CP "an extra layer of complexity" for a reason...

                                People were asking for an option to make the routeline less fat, well this is the result.

                                ATLastundefined Offline
                                ATLastundefined Offline
                                ATLast
                                wrote on last edited by
                                #15

                                @Con-Hennekens said in Route displayed white on white at change of direction:

                                Especially since the solution has been given. Ever considered that this is no bug but a settings thing, probably in the combination with your specific (settings of) your AA/CP headend? I call AA/CP "an extra layer of complexity" for a reason...

                                I tried ll the advices, kindly provided by the community, but they didn't bring and solution. What solved my problem: by playing around with the settings, I have now found a way to keep the arrow surrounded by a tiny blue line, and that helps.

                                Of course I have considered this to be a problem with the AA implementation by Honda, and it is still possible that's the cause, but I also have to take into account that I don't have the problem with Goog Maps, Waze or OSMAnd.

                                1 Reply Last reply
                                0
                                • ATLastundefined Offline
                                  ATLastundefined Offline
                                  ATLast
                                  wrote on last edited by
                                  #16

                                  @Con-Hennekens said in Route displayed white on white at change of direction:

                                  Don't you think that this a bit harsh?

                                  No.

                                  This forum saves MRA's time and money by providing free volunteers help and reports bugs, it is simply a matter of basic consideration to the customers to add a line with a solution or simply states they don't know or can(t help.
                                  I'm in the IT world for a long time now and one of the basic behaviour I always advice people working with me is: don't let a customer's request for help unanswered. And if you can't provide a solution, just let them know.

                                  And for example, looking at your answer here, these two posts seem to me now probably linked and MRA could have answered easily:

                                  https://forum.myrouteapp.com/topic/7030/4-1-3-misdirection-and-hard-to-decode-displayed-route

                                  https://forum.myrouteapp.com/topic/7806/recalculation-of-the-route-does-not-point-to-final-destination?_=1726302387329

                                  It doesn't take long for the people behind the app to have answered and save people's time.

                                  We are paying customers...

                                  Brian McGundefined 1 Reply Last reply
                                  0
                                  • ATLastundefined ATLast

                                    @Con-Hennekens said in Route displayed white on white at change of direction:

                                    Don't you think that this a bit harsh?

                                    No.

                                    This forum saves MRA's time and money by providing free volunteers help and reports bugs, it is simply a matter of basic consideration to the customers to add a line with a solution or simply states they don't know or can(t help.
                                    I'm in the IT world for a long time now and one of the basic behaviour I always advice people working with me is: don't let a customer's request for help unanswered. And if you can't provide a solution, just let them know.

                                    And for example, looking at your answer here, these two posts seem to me now probably linked and MRA could have answered easily:

                                    https://forum.myrouteapp.com/topic/7030/4-1-3-misdirection-and-hard-to-decode-displayed-route

                                    https://forum.myrouteapp.com/topic/7806/recalculation-of-the-route-does-not-point-to-final-destination?_=1726302387329

                                    It doesn't take long for the people behind the app to have answered and save people's time.

                                    We are paying customers...

                                    Brian McGundefined Offline
                                    Brian McGundefined Offline
                                    Brian McG
                                    wrote on last edited by
                                    #17

                                    Hi @ATLast I do have to say I agree with @Con-Hennekens it seems a little harsh to expect a team the size of MRA to respond to every question on the forum.

                                    I agree with your principle that it would be nice for the MRA team to acknowledge a problem but the MRA team is tiny & the customer base is huge in comparison & we ask a lot a lot of questions 😂

                                    It actually surprises me how many questions they actually respond to but as you say they are getting good feedback so it helps them.
                                    It is a balance & sometimes you will get a response, others you won't

                                    BlackView BV7100, Android 12, Offline mode with Offline Maps

                                    ATLastundefined 1 Reply Last reply
                                    0
                                    • Brian McGundefined Brian McG

                                      Hi @ATLast I do have to say I agree with @Con-Hennekens it seems a little harsh to expect a team the size of MRA to respond to every question on the forum.

                                      I agree with your principle that it would be nice for the MRA team to acknowledge a problem but the MRA team is tiny & the customer base is huge in comparison & we ask a lot a lot of questions 😂

                                      It actually surprises me how many questions they actually respond to but as you say they are getting good feedback so it helps them.
                                      It is a balance & sometimes you will get a response, others you won't

                                      ATLastundefined Offline
                                      ATLastundefined Offline
                                      ATLast
                                      wrote on last edited by
                                      #18

                                      @Brian-McG

                                      But then, what's the point of creating a forum to report bugs and problems if you don't reply to the posts?

                                      Rob Verhoeffundefined Nick Carthewundefined Con Hennekensundefined 3 Replies Last reply
                                      0
                                      • ATLastundefined ATLast

                                        @Brian-McG

                                        But then, what's the point of creating a forum to report bugs and problems if you don't reply to the posts?

                                        Rob Verhoeffundefined Offline
                                        Rob Verhoeffundefined Offline
                                        Rob Verhoeff
                                        wrote on last edited by
                                        #19

                                        @ATLast said in Route displayed white on white at change of direction:

                                        But then, what's the point of creating a forum to report bugs and problems if you don't reply to the posts?

                                        Keep in mind that it is still holiday seaseon! That being said, the developer has also responded to various topics. And that's while you're actually on vacation and should be able to take a break from work!

                                        BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
                                        iOS on iPhone 13 (mounted on Quadlock)
                                        Apple CarPlay in VW T-Roc (wired)
                                        Routelab on MacBook Air & iMac (Ventura & Monterey)

                                        1 Reply Last reply
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                                        • ATLastundefined ATLast

                                          @Brian-McG

                                          But then, what's the point of creating a forum to report bugs and problems if you don't reply to the posts?

                                          Nick Carthewundefined Offline
                                          Nick Carthewundefined Offline
                                          Nick Carthew
                                          RouteXperts Instructor
                                          wrote on last edited by
                                          #20

                                          @ATLast It is a community forum that is monitored by MRA staff, especially this channel for reporting bugs. I don’t consider this to be a bug, make the route line thinner in the navigation settings to be able to see more clearly.

                                          Always willing to help if I can.
                                          Triumph Tiger 1200 XRT called Tina.
                                          MRA Navigation Next and SilverFox B8J bar buttons.
                                          Quadlock wireless mount for IPhone 11.
                                          Cardo Scala Packtalk Bold.
                                          TomTom Rider 500. (In the cupboard now)

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