Skip to content
  • Categories
  • Recent
  • Popular
  • Support
  • MyRoute-app
Collapse
Brand Logo

MRA Community Forum

  1. Home
  2. The MyRoute-app
  3. [App] Problems, Bugs and other Issues
  4. Volume too low

Volume too low

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
41 Posts 14 Posters 4.0k Views 7 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • undefined M. Schrijver
    28 May 2024, 14:35

    The old app was indeed better.
    TomTom Go is better
    Waze is better.

    They all use(d) their own voice engine.
    MRA could change this for the current app but i doubt if they would. I think (but totally not sure) they won't because a separate engine like the old app had, will not work with some functions of the current app. Like reading text which you can type in the info box.
    Maybe @Corjan-Meijerink could clarify this.

    undefined Offline
    undefined Offline
    Hans van de Ven MR.MRA
    Instructor RouteXperts
    wrote on 28 May 2024, 14:56 last edited by
    #15

    @M-Schrijver

    The new app is much better then the old app and all the others, only the volume on some phones is low. But I’m sure it will be fixed

    Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
    Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

    1 Reply Last reply
    0
    • undefined Offline
      undefined Offline
      Nick Carthew
      RouteXperts Instructor
      wrote on 28 May 2024, 16:50 last edited by
      #16

      To add my experience to this debate:
      I use an iPhone 11 with iOS 17.4.1
      I have downloaded the Serena (Premium) system voice from Settings > Accessibility > Spoken Content > Voices > English.
      And I use a Cardo Scala PackTalk Bold with the latest firmware as my headset with the correct priority setting for audio source.

      If I am riding on my own with no one connected to the intercom I hear navigation instructions loud and clear, not at top volume of the Cardo.
      As soon as I am connected to another riders intercom the navigation instruction are barely audible, I hear the first part of the first word of the instruction and then the voice fades away.

      I experience exactly the same behaviour when I am connected to my TomTom Rider 500 or Google maps on my phone.

      So for me, I don't see a problem with the phone voice or with MRA Navigation Next.
      The problem is caused by the Cardo headset.

      Always willing to help if I can.
      Triumph Tiger 1200 XRT called Tina.
      MRA Navigation Next and SilverFox B8J bar buttons.
      Quadlock wireless mount for IPhone 11.
      Cardo Scala Packtalk Bold.
      TomTom Rider 500. (In the cupboard now)

      undefined 1 Reply Last reply 28 May 2024, 17:33
      0
      • undefined Nick Carthew
        28 May 2024, 16:50

        To add my experience to this debate:
        I use an iPhone 11 with iOS 17.4.1
        I have downloaded the Serena (Premium) system voice from Settings > Accessibility > Spoken Content > Voices > English.
        And I use a Cardo Scala PackTalk Bold with the latest firmware as my headset with the correct priority setting for audio source.

        If I am riding on my own with no one connected to the intercom I hear navigation instructions loud and clear, not at top volume of the Cardo.
        As soon as I am connected to another riders intercom the navigation instruction are barely audible, I hear the first part of the first word of the instruction and then the voice fades away.

        I experience exactly the same behaviour when I am connected to my TomTom Rider 500 or Google maps on my phone.

        So for me, I don't see a problem with the phone voice or with MRA Navigation Next.
        The problem is caused by the Cardo headset.

        undefined Offline
        undefined Offline
        Hans van de Ven MR.MRA
        Instructor RouteXperts
        wrote on 28 May 2024, 17:33 last edited by
        #17

        @Nick-Carthew

        No problems with the intercom, and the Sena SRL 2 connected to my phone and the XT2 or XT.
        Only the instructions of Next are to low, and that was much better before.

        Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
        Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

        undefined 1 Reply Last reply 28 May 2024, 18:10
        0
        • undefined Hans van de Ven MR.MRA
          28 May 2024, 17:33

          @Nick-Carthew

          No problems with the intercom, and the Sena SRL 2 connected to my phone and the XT2 or XT.
          Only the instructions of Next are to low, and that was much better before.

          undefined Offline
          undefined Offline
          Nick Carthew
          RouteXperts Instructor
          wrote on 28 May 2024, 18:10 last edited by
          #18

          @Hans-van-de-Ven-MR-MRA
          Yes, that may be the case with your setup, I was pointing out that not all issues with the volume are related to MRA Navigation Next. The volume for turn by turn instructions a notes is very loud when I don’t have an intercom connection.
          My devices and settings are different to yours and so we have a different experience. As far as I am concerned, the app volume is fine except when I am connected to another intercom. The same happens with my TomTom or Google Maps, turn by turn instructions cannot be heard when the intercom is connected but perfectly clear when not.

          You don’t have to be Sherlock 🕵️ Holmes to work out that in my case the Cardo is at fault.

          Always willing to help if I can.
          Triumph Tiger 1200 XRT called Tina.
          MRA Navigation Next and SilverFox B8J bar buttons.
          Quadlock wireless mount for IPhone 11.
          Cardo Scala Packtalk Bold.
          TomTom Rider 500. (In the cupboard now)

          undefined undefined 2 Replies Last reply 28 May 2024, 18:13
          0
          • undefined Nick Carthew
            28 May 2024, 18:10

            @Hans-van-de-Ven-MR-MRA
            Yes, that may be the case with your setup, I was pointing out that not all issues with the volume are related to MRA Navigation Next. The volume for turn by turn instructions a notes is very loud when I don’t have an intercom connection.
            My devices and settings are different to yours and so we have a different experience. As far as I am concerned, the app volume is fine except when I am connected to another intercom. The same happens with my TomTom or Google Maps, turn by turn instructions cannot be heard when the intercom is connected but perfectly clear when not.

            You don’t have to be Sherlock 🕵️ Holmes to work out that in my case the Cardo is at fault.

            undefined Offline
            undefined Offline
            Rob Verhoeff
            wrote on 28 May 2024, 18:13 last edited by
            #19

            @Nick-Carthew said in Volume too low:

            The volume for turn by turn instructions a notes is very loud when I don’t have an intercom connection.

            Does your Cardo also use a meshnetwork connection, or do you connect to another Cardo user via Bluetooth?

            BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
            iOS on iPhone 13 (mounted on Quadlock)
            Apple CarPlay in VW T-Roc (wired)
            Routelab on MacBook Air & iMac (Ventura & Monterey)

            undefined 1 Reply Last reply 28 May 2024, 18:21
            0
            • undefined Rob Verhoeff
              28 May 2024, 18:13

              @Nick-Carthew said in Volume too low:

              The volume for turn by turn instructions a notes is very loud when I don’t have an intercom connection.

              Does your Cardo also use a meshnetwork connection, or do you connect to another Cardo user via Bluetooth?

              undefined Offline
              undefined Offline
              Nick Carthew
              RouteXperts Instructor
              wrote on 28 May 2024, 18:21 last edited by
              #20

              @Rob-Verhoeff Yes, it connects with mesh or Bluetooth and I’ve tried both. Both show the same behaviour.

              Always willing to help if I can.
              Triumph Tiger 1200 XRT called Tina.
              MRA Navigation Next and SilverFox B8J bar buttons.
              Quadlock wireless mount for IPhone 11.
              Cardo Scala Packtalk Bold.
              TomTom Rider 500. (In the cupboard now)

              undefined 1 Reply Last reply 28 May 2024, 20:11
              0
              • undefined Offline
                undefined Offline
                M. Schrijver
                wrote on 28 May 2024, 18:36 last edited by
                #21

                You can adjust this to some extend in the Cardo app (background volume).

                (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

                undefined 1 Reply Last reply 28 May 2024, 18:47
                0
                • undefined M. Schrijver
                  28 May 2024, 18:36

                  You can adjust this to some extend in the Cardo app (background volume).

                  undefined Offline
                  undefined Offline
                  Nick Carthew
                  RouteXperts Instructor
                  wrote on 28 May 2024, 18:47 last edited by
                  #22

                  @M-Schrijver Yes, thank you I have the app.

                  Always willing to help if I can.
                  Triumph Tiger 1200 XRT called Tina.
                  MRA Navigation Next and SilverFox B8J bar buttons.
                  Quadlock wireless mount for IPhone 11.
                  Cardo Scala Packtalk Bold.
                  TomTom Rider 500. (In the cupboard now)

                  1 Reply Last reply
                  0
                  • undefined Nick Carthew
                    28 May 2024, 18:10

                    @Hans-van-de-Ven-MR-MRA
                    Yes, that may be the case with your setup, I was pointing out that not all issues with the volume are related to MRA Navigation Next. The volume for turn by turn instructions a notes is very loud when I don’t have an intercom connection.
                    My devices and settings are different to yours and so we have a different experience. As far as I am concerned, the app volume is fine except when I am connected to another intercom. The same happens with my TomTom or Google Maps, turn by turn instructions cannot be heard when the intercom is connected but perfectly clear when not.

                    You don’t have to be Sherlock 🕵️ Holmes to work out that in my case the Cardo is at fault.

                    undefined Offline
                    undefined Offline
                    Hans van de Ven MR.MRA
                    Instructor RouteXperts
                    wrote on 28 May 2024, 19:53 last edited by
                    #23

                    @Nick-Carthew

                    I don’t think Sena is the problem, I tried another app and that works fine, volume is loud and clear also connected to the XT2 and XT.

                    Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                    Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                    1 Reply Last reply
                    0
                    • undefined Nick Carthew
                      28 May 2024, 18:21

                      @Rob-Verhoeff Yes, it connects with mesh or Bluetooth and I’ve tried both. Both show the same behaviour.

                      undefined Offline
                      undefined Offline
                      Rob Verhoeff
                      wrote on 28 May 2024, 20:11 last edited by
                      #24

                      @Nick-Carthew said in Volume too low:

                      Both show the same behaviour.

                      Then the "problem-solver" has a nice challenge... 😉

                      BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
                      iOS on iPhone 13 (mounted on Quadlock)
                      Apple CarPlay in VW T-Roc (wired)
                      Routelab on MacBook Air & iMac (Ventura & Monterey)

                      undefined 1 Reply Last reply 29 May 2024, 12:08
                      0
                      • undefined Rob Verhoeff
                        28 May 2024, 20:11

                        @Nick-Carthew said in Volume too low:

                        Both show the same behaviour.

                        Then the "problem-solver" has a nice challenge... 😉

                        undefined Offline
                        undefined Offline
                        Patrick S0
                        wrote on 29 May 2024, 12:08 last edited by
                        #25

                        Regarding the volume issue, it remains quiet from the developers' side...

                        By the way, I use MRA and Android Auto in my car, I don't have a motorcycle and therefore don't have all those interfaces

                        undefined 1 Reply Last reply 29 May 2024, 18:15
                        0
                        • undefined Patrick S0
                          29 May 2024, 12:08

                          Regarding the volume issue, it remains quiet from the developers' side...

                          By the way, I use MRA and Android Auto in my car, I don't have a motorcycle and therefore don't have all those interfaces

                          undefined Offline
                          undefined Offline
                          Rob Verhoeff
                          wrote on 29 May 2024, 18:15 last edited by
                          #26

                          @Patrick-S0 said in Volume too low:

                          it remains quiet from the developers' side...

                          Holiday trip... back soon!

                          BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
                          iOS on iPhone 13 (mounted on Quadlock)
                          Apple CarPlay in VW T-Roc (wired)
                          Routelab on MacBook Air & iMac (Ventura & Monterey)

                          1 Reply Last reply
                          1
                          • undefined Offline
                            undefined Offline
                            Murat Güven
                            wrote on 29 May 2024, 19:02 last edited by Murat Güven
                            #27

                            My (working) setup:

                            I use an Android phone (Nothing phone 2a) which is quite close to bare Android, I think.

                            With this, I can increase the volume above normal limits (for which I get a warning from the phone). With this volume level, I'm able to hear MRA and Spotify in a good level, although I'm using Earplugs.

                            The audio system is Cardo Packtalk Edge.

                            The iPhone / iOS does not allow this extended increase of the volume I think. Also separate adjustment of volumes per function is not possible on iOS.

                            Regards,
                            Murat

                            1 Reply Last reply
                            0
                            • undefined Offline
                              undefined Offline
                              marc van der heijden
                              wrote on 3 Jun 2024, 18:53 last edited by
                              #28

                              idd het geluid is bijna niet verstaanbaar, het is ook geen probleem wat nog maar kort bestaat, vooralsnog lijkt het niet opgelost te worden.

                              Aan de ontwikkelaars dus de vraag: Wanneer is het eens opgelost?

                              Als ik met Google Maps navigeer heb ik voldoende geluid bij de gesproken instructies, dus het ligt niet aan de telefoon of headset, heb al vanalles geprobeerd, maar de mra navigatie blijft de instructies fluisteren

                              undefined 1 Reply Last reply 4 Jun 2024, 07:29
                              0
                              • undefined marc van der heijden
                                3 Jun 2024, 18:53

                                idd het geluid is bijna niet verstaanbaar, het is ook geen probleem wat nog maar kort bestaat, vooralsnog lijkt het niet opgelost te worden.

                                Aan de ontwikkelaars dus de vraag: Wanneer is het eens opgelost?

                                Als ik met Google Maps navigeer heb ik voldoende geluid bij de gesproken instructies, dus het ligt niet aan de telefoon of headset, heb al vanalles geprobeerd, maar de mra navigatie blijft de instructies fluisteren

                                undefined Offline
                                undefined Offline
                                Con Hennekens
                                wrote on 4 Jun 2024, 07:29 last edited by
                                #29

                                @marc-van-der-heijden, als ik met GMaps navigeer doet zich exact hetzelfde probleem voor met het stem volume.

                                I am just an enthusiastic MRA user, and hope you will be one too!

                                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                                undefined 1 Reply Last reply 5 Jun 2024, 14:15
                                0
                                • undefined Con Hennekens
                                  4 Jun 2024, 07:29

                                  @marc-van-der-heijden, als ik met GMaps navigeer doet zich exact hetzelfde probleem voor met het stem volume.

                                  undefined Offline
                                  undefined Offline
                                  marc van der heijden
                                  wrote on 5 Jun 2024, 14:15 last edited by
                                  #30

                                  @Con-Hennekens said in Volume too low:

                                  @marc-van-der-heijden, als ik met GMaps navigeer doet zich exact hetzelfde probleem voor met het stem volume.

                                  Bij mij dus niet, heb het deze week nog geprobeerd nadat ik een route aan het rijden was met mra in de auto en onderweg ( ja ik weet het dat kan ook met mra ) met Google Maps een restaurant zocht en met google er naar toe navigeerde, het geluid was toen duidelijk verstaanbaar en later toen ik weer met mra navigeerde was het op fluisterniveau

                                  undefined 1 Reply Last reply 5 Jun 2024, 15:58
                                  1
                                  • undefined marc van der heijden
                                    5 Jun 2024, 14:15

                                    @Con-Hennekens said in Volume too low:

                                    @marc-van-der-heijden, als ik met GMaps navigeer doet zich exact hetzelfde probleem voor met het stem volume.

                                    Bij mij dus niet, heb het deze week nog geprobeerd nadat ik een route aan het rijden was met mra in de auto en onderweg ( ja ik weet het dat kan ook met mra ) met Google Maps een restaurant zocht en met google er naar toe navigeerde, het geluid was toen duidelijk verstaanbaar en later toen ik weer met mra navigeerde was het op fluisterniveau

                                    undefined Offline
                                    undefined Offline
                                    Bouke Ent
                                    wrote on 5 Jun 2024, 15:58 last edited by
                                    #31

                                    afgelopen 2 weken MRA Next gebruikt op ulefone armor x10 pro en mijn backup samsung a40. ik gebruik geen headset of andere zaken, gewoon volume van de telefoon. op ulefone prima en op samsung te laag. mijn conclusie is dan het ligt aan hardware en niet aan MRA Next app.

                                    1 Reply Last reply
                                    0
                                    • undefined Offline
                                      undefined Offline
                                      M. Schrijver
                                      wrote on 9 Jun 2024, 11:19 last edited by
                                      #32

                                      MRA Next is gebaseerd op het HereWeGo platform. Het HereWeGo platform leunt op de als standaard ingestelde TTS engine van je smartphone voor de aanwijzingen. Het heeft geen eigen stemmen.
                                      Iedere Android telefoon heeft de Google TTS engine aan boord. Met deze Engine zal MRA Next (en HereWeGo) op iedere telefoon hetzelfde klinken met hetzelfde volume.
                                      Veel Android telefoon hebben een eigen skin, zoals OneUI bij Samsung. Met deze skin kan er ook een aparte TTS engine meekomen wel dan als default ingesteld wordt. Dit zorgt ervoor dat er zoveel verschil tussen de verschillende telefoons zit.

                                      Kortom het is NIET MRA die dit verschil veroorzaakt maar je eigen telefoon.

                                      (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

                                      undefined 1 Reply Last reply 9 Jun 2024, 20:35
                                      0
                                      • undefined M. Schrijver
                                        9 Jun 2024, 11:19

                                        MRA Next is gebaseerd op het HereWeGo platform. Het HereWeGo platform leunt op de als standaard ingestelde TTS engine van je smartphone voor de aanwijzingen. Het heeft geen eigen stemmen.
                                        Iedere Android telefoon heeft de Google TTS engine aan boord. Met deze Engine zal MRA Next (en HereWeGo) op iedere telefoon hetzelfde klinken met hetzelfde volume.
                                        Veel Android telefoon hebben een eigen skin, zoals OneUI bij Samsung. Met deze skin kan er ook een aparte TTS engine meekomen wel dan als default ingesteld wordt. Dit zorgt ervoor dat er zoveel verschil tussen de verschillende telefoons zit.

                                        Kortom het is NIET MRA die dit verschil veroorzaakt maar je eigen telefoon.

                                        undefined Offline
                                        undefined Offline
                                        Hans van de Ven MR.MRA
                                        Instructor RouteXperts
                                        wrote on 9 Jun 2024, 20:35 last edited by
                                        #33

                                        @M-Schrijver
                                        Dat denk ik niet, altijd duidelijke aanwijzingen gehad uit Next en de XT en XT2, nu hoor ik Next nog nauwelijks, de XT2 komt luid en duidelijk door.
                                        Zelfs met het volume vol open hoor ik Next nauwelijks.
                                        Nog steeds dezelfde iPhone.

                                        Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                                        Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                                        1 Reply Last reply
                                        0
                                        • undefined Offline
                                          undefined Offline
                                          Leike Lodiers
                                          wrote on 10 Jun 2024, 10:55 last edited by Leike Lodiers 6 Oct 2024, 11:18
                                          #34

                                          Dit weekend nog 250km gereden op motor info was luid en duidelijk. ik gebruik een carpe iter tablet en mijn telefoon met een cardo edge samen. De gegeven route instructies zijn luid en duidelijk te verstaan en ik moet de cardo zelf minder volume laten geven. ik gebruik google tts en dan even een stem zoeken die hard genog is voor jouw.

                                          Van Zumo 550 naar Navigator V naar Carpe iter V4b met MRA

                                          undefined 1 Reply Last reply 11 Jun 2024, 06:16
                                          0
                                          Reply
                                          • Reply as topic
                                          Log in to reply
                                          • Oldest to Newest
                                          • Newest to Oldest
                                          • Most Votes

                                          24/41

                                          28 May 2024, 20:11


                                          • 1
                                          • 2
                                          • 3
                                          ACTIVE USERS
                                          undefined
                                          Nick Carthew
                                          about 8 hours ago
                                          undefined
                                          Con Hennekens
                                          about 8 hours ago
                                          undefined
                                          Rob Verhoeff
                                          about 14 hours ago
                                          undefined
                                          Hans van de Ven MR.MRA
                                          5 days ago
                                          undefined
                                          M. Schrijver
                                          9 days ago
                                          undefined
                                          marc van der heijden
                                          12 days ago
                                          undefined
                                          Bouke Ent
                                          20 days ago
                                          undefined
                                          Leike Lodiers
                                          22 days ago
                                          Niels Elferinkundefined
                                          Niels Elferink
                                          5 Apr 2025, 19:46
                                          undefined
                                          Thomas Keßler
                                          30 Jul 2024, 06:24
                                          Paul Smith bundefined
                                          Paul Smith b
                                          19 Jun 2024, 15:36
                                          undefined
                                          Tom Cat
                                          15 Jun 2024, 16:55
                                          undefined
                                          Murat Güven
                                          29 May 2024, 19:02
                                          undefined
                                          Patrick S0
                                          29 May 2024, 12:08
                                          POPULAR TOPICS
                                          • Routing Mistakes
                                            undefined
                                            Tony 13
                                            about 11 hours ago
                                            0
                                            10
                                            276

                                          • Missing itinerary
                                            undefined
                                            Aiello antonino
                                            about 7 hours ago
                                            0
                                            5
                                            163

                                          • Shaping point ignored by app
                                            undefined
                                            MyZ51
                                            about an hour ago
                                            0
                                            15
                                            427

                                          • De geplande route even verlaten, kan dit?
                                            RetiredWingManundefined
                                            RetiredWingMan
                                            about 8 hours ago
                                            0
                                            3
                                            65

                                          • Conversion
                                            white.mouseundefined
                                            white.mouse
                                            about 10 hours ago
                                            0
                                            4
                                            144

                                          • Skip waypoint dialog suggestions
                                            undefined
                                            richard 3v
                                            about 13 hours ago
                                            5
                                            7
                                            234

                                          • New update! (4.3.9)
                                            Dikke Wimundefined
                                            Dikke Wim
                                            about 6 hours ago
                                            0
                                            2
                                            37

                                          • Unable to select desired voice.
                                            Corjan Meijerinkundefined
                                            Corjan Meijerink
                                            about 7 hours ago
                                            0
                                            9
                                            105
                                          MY GROUPS
                                          • Login

                                          • Login or register to search.
                                          2 / 3
                                          • First post
                                            24/41
                                            Last post
                                          0
                                          • Categories
                                          • Recent
                                          • Popular
                                          • Support
                                          • MyRoute-app