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  4. Routing difference between web and Tomtom Rider 550

Routing difference between web and Tomtom Rider 550

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • Lukas 6undefined Lukas 6

    I am planning a route on the web-planner. I want to go to a certain spot, where you can stop on the side of the road (no official parking space, atleast not on the tomtom map), stop there, have a look around and then leave in the same direction I came from. This section of my planned route is shown below.

    When I copy this route (I tried .itn and gpx 1.1) to my TomTom Rider 550, the route changes, as the navigation device seems to think that turning around on this road is not possible. It then routes me approx. 30km further ahead until there is a small town where it can turn around.

    I tried all tricks I know (putting another waypoint close by, making the connections offroad) but to no avail. Does anybody have a suggestion how I could achieve correct routing on the device? The current result is, that the route shows as way longer than it really will be, resulting in wrong arrival times

    Screenshot 2024-02-19 131914.png

    Second picture shows the routing on the tomtom device:

    IMG_2762.jpg

    Con Hennekensundefined Offline
    Con Hennekensundefined Offline
    Con Hennekens
    wrote on last edited by
    #2

    @Lukas-6, First thought is that the waypoint is not set specifically on the road, but a bit next to the road?

    I am just an enthusiastic MRA user, and hope you will be one too!

    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

    Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

    Lukas 6undefined 1 Reply Last reply
    0
    • Con Hennekensundefined Con Hennekens

      @Lukas-6, First thought is that the waypoint is not set specifically on the road, but a bit next to the road?

      Lukas 6undefined Offline
      Lukas 6undefined Offline
      Lukas 6
      wrote on last edited by
      #3

      @Con-Hennekens Thank you for your suggestion. To be 100% sure I checked the planed route and the points are all exactly on the road. I tried to move them slightly (100-200m) on the road to see if that resolves the rpouting issue, but no luck.

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      • Lukas 6undefined Lukas 6

        I am planning a route on the web-planner. I want to go to a certain spot, where you can stop on the side of the road (no official parking space, atleast not on the tomtom map), stop there, have a look around and then leave in the same direction I came from. This section of my planned route is shown below.

        When I copy this route (I tried .itn and gpx 1.1) to my TomTom Rider 550, the route changes, as the navigation device seems to think that turning around on this road is not possible. It then routes me approx. 30km further ahead until there is a small town where it can turn around.

        I tried all tricks I know (putting another waypoint close by, making the connections offroad) but to no avail. Does anybody have a suggestion how I could achieve correct routing on the device? The current result is, that the route shows as way longer than it really will be, resulting in wrong arrival times

        Screenshot 2024-02-19 131914.png

        Second picture shows the routing on the tomtom device:

        IMG_2762.jpg

        Nick Carthewundefined Offline
        Nick Carthewundefined Offline
        Nick Carthew
        RouteXperts Instructor
        wrote on last edited by
        #4

        @Lukas-6 Have you tried positioning another route point to the south of your route point 2 to try and force your Rider 550 to turn around sooner?
        I noticed similar things when I used to use a Rider 500.
        Your 550 will re-adjust itself after you turn at your route point 2.

        ebc8f4c3-9913-4a32-b269-4e5f318e90cc-image.png

        Always willing to help if I can.
        Triumph Tiger 1200 XRT called Tina.
        MRA Navigation Next and SilverFox B8J bar buttons.
        Quadlock wireless mount for IPhone 11.
        Cardo Scala Packtalk Bold.
        TomTom Rider 500. (In the cupboard now)

        Lukas 6undefined 1 Reply Last reply
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        • Nick Carthewundefined Nick Carthew

          @Lukas-6 Have you tried positioning another route point to the south of your route point 2 to try and force your Rider 550 to turn around sooner?
          I noticed similar things when I used to use a Rider 500.
          Your 550 will re-adjust itself after you turn at your route point 2.

          ebc8f4c3-9913-4a32-b269-4e5f318e90cc-image.png

          Lukas 6undefined Offline
          Lukas 6undefined Offline
          Lukas 6
          wrote on last edited by
          #5

          @Nick-Carthew Thanks for the tip. I tried this, but the Tomtom still wants to drive far north before turning. Even with multiple waypoints south. It's kinda amazing how stubborn it is..

          My workaround is to split this route into multiple routes. If I set my endpoint, where currently Point 2 is. it obviously stops there and does not ant to drive onwards. But I now hae three routes for one driving day instead of one. (have another point on the same day where the same issue exists)

          RetiredWingManundefined 1 Reply Last reply
          1
          • Lukas 6undefined Lukas 6

            @Nick-Carthew Thanks for the tip. I tried this, but the Tomtom still wants to drive far north before turning. Even with multiple waypoints south. It's kinda amazing how stubborn it is..

            My workaround is to split this route into multiple routes. If I set my endpoint, where currently Point 2 is. it obviously stops there and does not ant to drive onwards. But I now hae three routes for one driving day instead of one. (have another point on the same day where the same issue exists)

            RetiredWingManundefined Offline
            RetiredWingManundefined Offline
            RetiredWingMan
            wrote on last edited by
            #6

            @Lukas-6 I seem to remember Tomtom having an option for no u-turns. Is it possible that is causing the issue? Tomtom is looking for a place to reverse your route without doing a u-turn.

            2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

            Con Hennekensundefined Lukas 6undefined 2 Replies Last reply
            0
            • RetiredWingManundefined RetiredWingMan

              @Lukas-6 I seem to remember Tomtom having an option for no u-turns. Is it possible that is causing the issue? Tomtom is looking for a place to reverse your route without doing a u-turn.

              Con Hennekensundefined Offline
              Con Hennekensundefined Offline
              Con Hennekens
              wrote on last edited by
              #7

              @RetiredWingMan, I think you nailed it... 😉

              I am just an enthusiastic MRA user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

              1 Reply Last reply
              0
              • RetiredWingManundefined RetiredWingMan

                @Lukas-6 I seem to remember Tomtom having an option for no u-turns. Is it possible that is causing the issue? Tomtom is looking for a place to reverse your route without doing a u-turn.

                Lukas 6undefined Offline
                Lukas 6undefined Offline
                Lukas 6
                wrote on last edited by
                #8

                @RetiredWingMan Thanks for your tip. I cannot for the life of me find such an option. I have scoured the options of my rider 550 forward and backwards as well as read through the (very boring) user manual.

                If you or anybody could point me to where I can find this option and deactivate it, it would be much appreciated

                Nick Carthewundefined 1 Reply Last reply
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                • Lukas 6undefined Lukas 6

                  @RetiredWingMan Thanks for your tip. I cannot for the life of me find such an option. I have scoured the options of my rider 550 forward and backwards as well as read through the (very boring) user manual.

                  If you or anybody could point me to where I can find this option and deactivate it, it would be much appreciated

                  Nick Carthewundefined Offline
                  Nick Carthewundefined Offline
                  Nick Carthew
                  RouteXperts Instructor
                  wrote on last edited by Nick Carthew
                  #9

                  @Lukas-6 I think this may have been an option for earlier models but it’s not available on the latest.

                  Always willing to help if I can.
                  Triumph Tiger 1200 XRT called Tina.
                  MRA Navigation Next and SilverFox B8J bar buttons.
                  Quadlock wireless mount for IPhone 11.
                  Cardo Scala Packtalk Bold.
                  TomTom Rider 500. (In the cupboard now)

                  1 Reply Last reply
                  0
                  • Tony 13undefined Offline
                    Tony 13undefined Offline
                    Tony 13
                    wrote on last edited by
                    #10

                    I have had this problem with Tom Tom, but unhelpfully no solution.
                    We had taken a wrong turn and I thought Tom Tom had calculated a new route. It was 5 miles up a narrow lane before I realised it was just taking me to somewhere it knew I could turn around.😠

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                    • M. Schrijverundefined Offline
                      M. Schrijverundefined Offline
                      M. Schrijver
                      wrote on last edited by
                      #11

                      If you know you need to turn around at this point. Just turn around when you are there. TomTom will follow pretty quickly.
                      There are sometimes situations which you can not fix in advance

                      (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

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                      • Lukas 6undefined Offline
                        Lukas 6undefined Offline
                        Lukas 6
                        wrote on last edited by
                        #12

                        Thank you all again for your suggestions. I am splitting the affected routes, which allows for accurate time of arrival calculation. The issue is resolved with this workaround. Until tomtom implements a u-turn option in the rider 550 or changes the navi‘s routing calculation there is no other way and I am pretty certain, that the error is not to be found within the myroute planner.

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