Skip to content
  • Categories
  • Recent
  • Popular
  • Support
  • MyRoute-app
Collapse
Brand Logo

MRA Community Forum

  1. Home
  2. MyRoute-app Routeplanner
  3. [Web] Problems, Bugs and other Issues
  4. MRA Routeplanner using by default gravel roads

MRA Routeplanner using by default gravel roads

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
36 Posts 7 Posters 3.2k Views 1 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • undefined Thomas Scharrer
    25 Sept 2023, 16:07

    @Nick-Carthew thats hard to believe but I have no other explanation. You can see from my screenshots that it was impossible to to connect these two points

    undefined Offline
    undefined Offline
    Thomas Scharrer
    wrote on 25 Sept 2023, 16:42 last edited by Thomas Scharrer
    #21

    @Nick-Carthew I tried one more time because I felt totally stupid and now it happened again, here is the shared route

    https://www.myrouteapp.com/en/social/route/8241032?mode=share

    feel free to switch between the HERE map and the open map

    undefined 1 Reply Last reply 25 Sept 2023, 17:19
    0
    • undefined Thomas Scharrer
      25 Sept 2023, 16:42

      @Nick-Carthew I tried one more time because I felt totally stupid and now it happened again, here is the shared route

      https://www.myrouteapp.com/en/social/route/8241032?mode=share

      feel free to switch between the HERE map and the open map

      undefined Offline
      undefined Offline
      Nick Carthew
      RouteXpert
      wrote on 25 Sept 2023, 17:19 last edited by
      #22

      @Thomas-Scharrer Interesting. The route that I made has now changed and looks like yours now. If I turn the traffic overlay on it shows a black line to indicate a road closure.
      a351789d-e97e-42ca-bfff-5059e498e019-image.png

      I checked this on the TomTom MyDrive website and on Google maps and neither of them show a road closure. Just some roadworks on the roundabout.
      fe70851a-7a3f-4794-95ff-504dac11b428-image.png

      6ca695b1-9621-4abf-b82b-5b84bae48c84-image.png

      The route is ok again if you use the Disable Seasonal Closures tool.
      b36000c5-62fa-4718-92a6-904b2e771de6-image.png

      I know that this isn't the perfect solution but it works.
      You can report road problems directly to the HERE map using this link: https://mapfeedback.here.com/#/report
      I have already reported it but the more people that report it then the more likely that HERE will do something about it.

      Always willing to help if I can.
      Triumph Tiger 1200 XRT called Tina.
      MRA Navigation Next and SilverFox B8J bar buttons.
      Quadlock wireless mount for IPhone 11.
      Cardo Scala Packtalk Bold.
      TomTom Rider 500. (In the cupboard now)

      undefined 1 Reply Last reply 25 Sept 2023, 17:53
      0
      • undefined Nick Carthew
        25 Sept 2023, 17:19

        @Thomas-Scharrer Interesting. The route that I made has now changed and looks like yours now. If I turn the traffic overlay on it shows a black line to indicate a road closure.
        a351789d-e97e-42ca-bfff-5059e498e019-image.png

        I checked this on the TomTom MyDrive website and on Google maps and neither of them show a road closure. Just some roadworks on the roundabout.
        fe70851a-7a3f-4794-95ff-504dac11b428-image.png

        6ca695b1-9621-4abf-b82b-5b84bae48c84-image.png

        The route is ok again if you use the Disable Seasonal Closures tool.
        b36000c5-62fa-4718-92a6-904b2e771de6-image.png

        I know that this isn't the perfect solution but it works.
        You can report road problems directly to the HERE map using this link: https://mapfeedback.here.com/#/report
        I have already reported it but the more people that report it then the more likely that HERE will do something about it.

        undefined Offline
        undefined Offline
        Thomas Scharrer
        wrote on 25 Sept 2023, 17:53 last edited by
        #23

        @Nick-Carthew thanks a lot for looking into this, I thought already I am crazy.
        I will experiment with this seasonal closure feature and the traffic overlay on some of my routes where I had such issues.

        1 Reply Last reply
        1
        • undefined Offline
          undefined Offline
          Con Hennekens
          Alpha tester
          wrote on 26 Sept 2023, 07:18 last edited by
          #24

          I think it is not very handy that the seasonal closures also handle the maintenance closures. Especially when you live in an area where REAL seasonal closures are no issue, the function poses more problems than they solve. It would be great if these two things could be split, but I guess that they are handled also by HERE as one thing. Maybe it is better to rename this function to "Temporary road closures", and skip the seasonal part.

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

          undefined undefined 2 Replies Last reply 26 Sept 2023, 07:45
          1
          • undefined Con Hennekens
            26 Sept 2023, 07:18

            I think it is not very handy that the seasonal closures also handle the maintenance closures. Especially when you live in an area where REAL seasonal closures are no issue, the function poses more problems than they solve. It would be great if these two things could be split, but I guess that they are handled also by HERE as one thing. Maybe it is better to rename this function to "Temporary road closures", and skip the seasonal part.

            undefined Offline
            undefined Offline
            Nick Carthew
            RouteXpert
            wrote on 26 Sept 2023, 07:45 last edited by
            #25

            @Con-Hennekens I don’t think that there is a temporary road closure at this location. I checked two other maps and did an internet search. The problem lies with the HERE map not the Seasonal Closures tool. All we can do as a community is keep reporting these problems.

            Always willing to help if I can.
            Triumph Tiger 1200 XRT called Tina.
            MRA Navigation Next and SilverFox B8J bar buttons.
            Quadlock wireless mount for IPhone 11.
            Cardo Scala Packtalk Bold.
            TomTom Rider 500. (In the cupboard now)

            1 Reply Last reply
            0
            • undefined Offline
              undefined Offline
              Con Hennekens
              Alpha tester
              wrote on 26 Sept 2023, 09:27 last edited by
              #26

              @Nick-Carthew, yes, but the other sources could be wrong too. I don't think it is wise to claim changes by anyone then someone who has seen the situation at hand himself.

              But what I really meant is that Seasonable closures are principally different from temporary maintenance closures. It deserves a specific category. If I choose to disable temporary maintenance closure, it is odd that I could be let over a snowey mountain pass or vice versa. Also there is nothing seasonal about maintenance road closures. But yes, probably only whishful thinking on my part πŸ˜‰

              I am just an enthusiastic MRA user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

              undefined 1 Reply Last reply 26 Sept 2023, 14:26
              0
              • undefined Con Hennekens
                26 Sept 2023, 09:27

                @Nick-Carthew, yes, but the other sources could be wrong too. I don't think it is wise to claim changes by anyone then someone who has seen the situation at hand himself.

                But what I really meant is that Seasonable closures are principally different from temporary maintenance closures. It deserves a specific category. If I choose to disable temporary maintenance closure, it is odd that I could be let over a snowey mountain pass or vice versa. Also there is nothing seasonal about maintenance road closures. But yes, probably only whishful thinking on my part πŸ˜‰

                undefined Offline
                undefined Offline
                Thomas Scharrer
                wrote on 26 Sept 2023, 14:26 last edited by
                #27

                @Con-Hennekens
                @Nick-Carthew
                I have checked now several of my routes which were totally messed up when using the HERE map and I have to say I am happy again because it seems the seasonal closure function is the only reason for all the mess.

                I my opinion there is something wrong in general with this function because I had such issues as described above quite often with the here map and now having disabled this function no problem anymore.

                Regarding the specific example above, I can assure you that that this road is not even closed, meaning this is not a full road closure and for sure not a seasonal one. I have also checked the official traffic information from the norwegian traffic department and there is nothing mentioned for this road with respect to closure etc. whihc means the road is open.

                Based on this I would suggest to just forget about the seasonal closure function for the time being because without that everything seems to work. Maybe later the function will be improved but I can live without it. In nOrway we have seasonal closures for mountain roads etc so its much more reliable to check for those the official norwegian sources I think.

                undefined 1 Reply Last reply 26 Sept 2023, 14:44
                1
                • undefined Thomas Scharrer
                  26 Sept 2023, 14:26

                  @Con-Hennekens
                  @Nick-Carthew
                  I have checked now several of my routes which were totally messed up when using the HERE map and I have to say I am happy again because it seems the seasonal closure function is the only reason for all the mess.

                  I my opinion there is something wrong in general with this function because I had such issues as described above quite often with the here map and now having disabled this function no problem anymore.

                  Regarding the specific example above, I can assure you that that this road is not even closed, meaning this is not a full road closure and for sure not a seasonal one. I have also checked the official traffic information from the norwegian traffic department and there is nothing mentioned for this road with respect to closure etc. whihc means the road is open.

                  Based on this I would suggest to just forget about the seasonal closure function for the time being because without that everything seems to work. Maybe later the function will be improved but I can live without it. In nOrway we have seasonal closures for mountain roads etc so its much more reliable to check for those the official norwegian sources I think.

                  undefined Offline
                  undefined Offline
                  Thomas Scharrer
                  wrote on 26 Sept 2023, 14:44 last edited by
                  #28

                  @Con-Hennekens
                  @Nick-Carthew

                  here is another example not far from the above location.
                  I could give you 20 such cases without problem.

                  This road is also for sure not closed.

                  Also when I switch on and off the traffic overlay, it looks like the whole norway has a problem because everything turns red so not sure if these functions should be trusted.

                  5.png

                  undefined undefined 2 Replies Last reply 26 Sept 2023, 15:01
                  0
                  • undefined Thomas Scharrer
                    26 Sept 2023, 14:44

                    @Con-Hennekens
                    @Nick-Carthew

                    here is another example not far from the above location.
                    I could give you 20 such cases without problem.

                    This road is also for sure not closed.

                    Also when I switch on and off the traffic overlay, it looks like the whole norway has a problem because everything turns red so not sure if these functions should be trusted.

                    5.png

                    undefined Offline
                    undefined Offline
                    Con Hennekens
                    Alpha tester
                    wrote on 26 Sept 2023, 15:01 last edited by
                    #29

                    @Thomas-Scharrer, That's very strange... In the netherlands this is not so problematic for sure. I have no idea Why this is such a mess for HERE in Norway. I think however that disabling (in general) seasonal closures for avoiding maintenance closures IS a big problem, because being guided over closed mountain roads can lead to VERY substantial detours. For you, for the time being, there does not seem to be an alternative I am afraid.

                    I am just an enthusiastic MRA user, and hope you will be one too!

                    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                    Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                    1 Reply Last reply
                    0
                    • undefined Con Hennekens
                      26 Sept 2023, 07:18

                      I think it is not very handy that the seasonal closures also handle the maintenance closures. Especially when you live in an area where REAL seasonal closures are no issue, the function poses more problems than they solve. It would be great if these two things could be split, but I guess that they are handled also by HERE as one thing. Maybe it is better to rename this function to "Temporary road closures", and skip the seasonal part.

                      undefined Offline
                      undefined Offline
                      Dave J 0
                      Valued contributor
                      wrote on 26 Sept 2023, 18:52 last edited by
                      #30

                      @Con-Hennekens makes sense to me.

                      Kind Regards. Help where I can.
                      Ducati Multistrada V4 Rally
                      iPhone 15 Pro
                      Chigee AIO-5 Play
                      Google Pixel 6 Pro - mounted on SP Connect Plus
                      Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

                      1 Reply Last reply
                      0
                      • undefined Thomas Scharrer
                        26 Sept 2023, 14:44

                        @Con-Hennekens
                        @Nick-Carthew

                        here is another example not far from the above location.
                        I could give you 20 such cases without problem.

                        This road is also for sure not closed.

                        Also when I switch on and off the traffic overlay, it looks like the whole norway has a problem because everything turns red so not sure if these functions should be trusted.

                        5.png

                        undefined Offline
                        undefined Offline
                        Hans van de Ven MR.MRA
                        RouteXpert
                        wrote on 27 Sept 2023, 04:17 last edited by Hans van de Ven MR.MRA
                        #31

                        @Thomas-Scharrer
                        @Con-Hennekens
                        @Nick-Carthew

                        It could be a time closure, between 23:00 and 07:00 and that is the time in Norway. So when you open the route in another country it can be that the route no wil go over a particular road

                        I had that in Norway in Rondane NP. I looked at the route in Navigation at 05:00 and the road was closed. I looked later 07:00 and the road was open.
                        The do that for the animal life, so that there is no traffic on particular roads

                        Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                        Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                        undefined 1 Reply Last reply 27 Sept 2023, 06:45
                        0
                        • undefined Hans van de Ven MR.MRA
                          27 Sept 2023, 04:17

                          @Thomas-Scharrer
                          @Con-Hennekens
                          @Nick-Carthew

                          It could be a time closure, between 23:00 and 07:00 and that is the time in Norway. So when you open the route in another country it can be that the route no wil go over a particular road

                          I had that in Norway in Rondane NP. I looked at the route in Navigation at 05:00 and the road was closed. I looked later 07:00 and the road was open.
                          The do that for the animal life, so that there is no traffic on particular roads

                          undefined Offline
                          undefined Offline
                          Con Hennekens
                          Alpha tester
                          wrote on 27 Sept 2023, 06:45 last edited by
                          #32

                          @Hans-van-de-Ven-MRA-Master, That makes sense. It ads to the difficulty of planning routes, but for sure is a better reason than the closure for motorcycles we see in the Netherlands πŸ˜‰ Do you happen to know if in the planning phase local-time of your location is used or local time of the location where you are planning?

                          I am just an enthusiastic MRA user, and hope you will be one too!

                          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                          Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                          undefined 1 Reply Last reply 27 Sept 2023, 14:26
                          0
                          • undefined Con Hennekens
                            27 Sept 2023, 06:45

                            @Hans-van-de-Ven-MRA-Master, That makes sense. It ads to the difficulty of planning routes, but for sure is a better reason than the closure for motorcycles we see in the Netherlands πŸ˜‰ Do you happen to know if in the planning phase local-time of your location is used or local time of the location where you are planning?

                            undefined Offline
                            undefined Offline
                            Hans van de Ven MR.MRA
                            RouteXpert
                            wrote on 27 Sept 2023, 14:26 last edited by
                            #33

                            @Con-Hennekens

                            I suspect the local time you set on your account page

                            Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                            Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                            undefined 1 Reply Last reply 28 Sept 2023, 08:27
                            0
                            • undefined Hans van de Ven MR.MRA
                              27 Sept 2023, 14:26

                              @Con-Hennekens

                              I suspect the local time you set on your account page

                              undefined Offline
                              undefined Offline
                              Herko ter Horst
                              wrote on 28 Sept 2023, 08:27 last edited by Herko ter Horst
                              #34

                              @Hans-van-de-Ven-MRA-Master I'm pretty sure it's just the local time of the device you are using to edit the route.

                              I've already made the suggestion in the past that it would be extremely useful if the "departure time" setting for a route was actually used for planning, so you can plan summer drives in the mountains during winter time or daytime drives in the evening. As far as I remember, I think the response was that the API/service used by MRA to do planning on multiple maps doesn't support such a feature, even if the underlying maps (OSM, HERE and TomTom) do.

                              undefined undefined 2 Replies Last reply 28 Sept 2023, 10:29
                              1
                              • undefined Herko ter Horst
                                28 Sept 2023, 08:27

                                @Hans-van-de-Ven-MRA-Master I'm pretty sure it's just the local time of the device you are using to edit the route.

                                I've already made the suggestion in the past that it would be extremely useful if the "departure time" setting for a route was actually used for planning, so you can plan summer drives in the mountains during winter time or daytime drives in the evening. As far as I remember, I think the response was that the API/service used by MRA to do planning on multiple maps doesn't support such a feature, even if the underlying maps (OSM, HERE and TomTom) do.

                                undefined Offline
                                undefined Offline
                                Thomas Scharrer
                                wrote on 28 Sept 2023, 10:29 last edited by
                                #35

                                @Herko-ter-Horst this would make sense because it happens quite often I think that you plan a tour weeks or even months before, at least I do. I am also not riding during the night normally but then it happens that I am sitting at home and planning tours which will be driven during daytime.

                                1 Reply Last reply
                                1
                                • undefined Herko ter Horst
                                  28 Sept 2023, 08:27

                                  @Hans-van-de-Ven-MRA-Master I'm pretty sure it's just the local time of the device you are using to edit the route.

                                  I've already made the suggestion in the past that it would be extremely useful if the "departure time" setting for a route was actually used for planning, so you can plan summer drives in the mountains during winter time or daytime drives in the evening. As far as I remember, I think the response was that the API/service used by MRA to do planning on multiple maps doesn't support such a feature, even if the underlying maps (OSM, HERE and TomTom) do.

                                  undefined Offline
                                  undefined Offline
                                  Con Hennekens
                                  Alpha tester
                                  wrote on 29 Sept 2023, 07:07 last edited by
                                  #36

                                  @Herko-ter-Horst, yes that would really be great!

                                  I am just an enthusiastic MRA user, and hope you will be one too!

                                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                  Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                                  1 Reply Last reply
                                  0
                                  Reply
                                  • Reply as topic
                                  Log in to reply
                                  • Oldest to Newest
                                  • Newest to Oldest
                                  • Most Votes

                                  27/36

                                  26 Sept 2023, 14:26


                                  • 1
                                  • 2
                                  ACTIVE USERS
                                  undefined
                                  Nick Carthew
                                  about 3 hours ago
                                  undefined
                                  Con Hennekens
                                  about 23 hours ago
                                  undefined
                                  Hans van de Ven MR.MRA
                                  2 days ago
                                  Lluis Arasanzundefined
                                  Lluis Arasanz
                                  17 days ago
                                  undefined
                                  Dave J 0
                                  6 May 2025, 20:52
                                  undefined
                                  Herko ter Horst
                                  16 Apr 2025, 14:22
                                  undefined
                                  Thomas Scharrer
                                  18 Dec 2024, 10:40
                                  POPULAR TOPICS
                                  • Route recalculation
                                    undefined
                                    M. Schrijver
                                    about 4 hours ago
                                    -1
                                    6
                                    180

                                  • Streetview
                                    white.mouseundefined
                                    white.mouse
                                    13 minutes ago
                                    0
                                    3
                                    68

                                  • Tracklog anders bij gebruik als laag bij maken route
                                    Marinus van Deudekomundefined
                                    Marinus van Deudekom
                                    about 5 hours ago
                                    0
                                    3
                                    76

                                  • Reverse your route?
                                    undefined
                                    Matthew Perkins 0
                                    about 22 hours ago
                                    0
                                    3
                                    80

                                  • Please could tell me how to change my profile picture
                                    Rob Verhoeffundefined
                                    Rob Verhoeff
                                    about an hour ago
                                    0
                                    2
                                    49

                                  • Another fuel station question...
                                    Marinus van Deudekomundefined
                                    Marinus van Deudekom
                                    about 4 hours ago
                                    0
                                    2
                                    57

                                  • Waypoint names.
                                    Mzokkundefined
                                    Mzokk
                                    about 12 hours ago
                                    0
                                    4
                                    162

                                  • App wil vormingspunt niet verbergen
                                    undefined
                                    Nick Carthew
                                    about 14 hours ago
                                    0
                                    2
                                    55
                                  MY GROUPS
                                  • Login

                                  • Login or register to search.
                                  2 / 2
                                  • First post
                                    27/36
                                    Last post
                                  0
                                  • Categories
                                  • Recent
                                  • Popular
                                  • Support
                                  • MyRoute-app