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MRA Routeplanner using by default gravel roads

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • Thomas Scharrerundefined Thomas Scharrer

    @Nick-Carthew yes I am using the HERE planning Planning map, that is the whole problem. If I change the planning map to open street map it works perfectly fine.

    Maybe this is then some bug only I am experiencing but I had similar cases quite often now when I forced myself to use the HERE map as planning map.

    It seems that in my here map it doesnt recognise that this is a possible turn so its always trying to avoid it

    Nick Carthewundefined Offline
    Nick Carthewundefined Offline
    Nick Carthew
    RouteXperts Instructor
    wrote on last edited by
    #17

    @Thomas-Scharrer Can you share this route with me please and I might be able to find a solution.

    Always willing to help if I can.
    Triumph Tiger 1200 XRT called Tina.
    MRA Navigation Next and SilverFox B8J bar buttons.
    Quadlock wireless mount for IPhone 11.
    Cardo Scala Packtalk Bold.
    TomTom Rider 500. (In the cupboard now)

    Thomas Scharrerundefined 1 Reply Last reply
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    • Nick Carthewundefined Nick Carthew

      @Thomas-Scharrer Can you share this route with me please and I might be able to find a solution.

      Thomas Scharrerundefined Offline
      Thomas Scharrerundefined Offline
      Thomas Scharrer
      wrote on last edited by Thomas Scharrer
      #18

      @Nick-Carthew I had deleted this route because I never managed to create it. I tried now to recreate the same and for some unexplainable reason it worked now in this position even though I tried everything before to make this work without success. Maybe there has come an update on the HERE map since I tried to create it?

      I will let you know when I notice the next case like this

      Nick Carthewundefined 1 Reply Last reply
      1
      • Thomas Scharrerundefined Thomas Scharrer

        @Nick-Carthew I had deleted this route because I never managed to create it. I tried now to recreate the same and for some unexplainable reason it worked now in this position even though I tried everything before to make this work without success. Maybe there has come an update on the HERE map since I tried to create it?

        I will let you know when I notice the next case like this

        Nick Carthewundefined Offline
        Nick Carthewundefined Offline
        Nick Carthew
        RouteXperts Instructor
        wrote on last edited by
        #19

        @Thomas-Scharrer It could have been a road closure that affected your route when you first planned it.

        Always willing to help if I can.
        Triumph Tiger 1200 XRT called Tina.
        MRA Navigation Next and SilverFox B8J bar buttons.
        Quadlock wireless mount for IPhone 11.
        Cardo Scala Packtalk Bold.
        TomTom Rider 500. (In the cupboard now)

        Thomas Scharrerundefined 1 Reply Last reply
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        • Nick Carthewundefined Nick Carthew

          @Thomas-Scharrer It could have been a road closure that affected your route when you first planned it.

          Thomas Scharrerundefined Offline
          Thomas Scharrerundefined Offline
          Thomas Scharrer
          wrote on last edited by
          #20

          @Nick-Carthew thats hard to believe but I have no other explanation. You can see from my screenshots that it was impossible to to connect these two points

          Thomas Scharrerundefined 1 Reply Last reply
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          • Thomas Scharrerundefined Thomas Scharrer

            @Nick-Carthew thats hard to believe but I have no other explanation. You can see from my screenshots that it was impossible to to connect these two points

            Thomas Scharrerundefined Offline
            Thomas Scharrerundefined Offline
            Thomas Scharrer
            wrote on last edited by Thomas Scharrer
            #21

            @Nick-Carthew I tried one more time because I felt totally stupid and now it happened again, here is the shared route

            https://www.myrouteapp.com/en/social/route/8241032?mode=share

            feel free to switch between the HERE map and the open map

            Nick Carthewundefined 1 Reply Last reply
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            • Thomas Scharrerundefined Thomas Scharrer

              @Nick-Carthew I tried one more time because I felt totally stupid and now it happened again, here is the shared route

              https://www.myrouteapp.com/en/social/route/8241032?mode=share

              feel free to switch between the HERE map and the open map

              Nick Carthewundefined Offline
              Nick Carthewundefined Offline
              Nick Carthew
              RouteXperts Instructor
              wrote on last edited by
              #22

              @Thomas-Scharrer Interesting. The route that I made has now changed and looks like yours now. If I turn the traffic overlay on it shows a black line to indicate a road closure.
              a351789d-e97e-42ca-bfff-5059e498e019-image.png

              I checked this on the TomTom MyDrive website and on Google maps and neither of them show a road closure. Just some roadworks on the roundabout.
              fe70851a-7a3f-4794-95ff-504dac11b428-image.png

              6ca695b1-9621-4abf-b82b-5b84bae48c84-image.png

              The route is ok again if you use the Disable Seasonal Closures tool.
              b36000c5-62fa-4718-92a6-904b2e771de6-image.png

              I know that this isn't the perfect solution but it works.
              You can report road problems directly to the HERE map using this link: https://mapfeedback.here.com/#/report
              I have already reported it but the more people that report it then the more likely that HERE will do something about it.

              Always willing to help if I can.
              Triumph Tiger 1200 XRT called Tina.
              MRA Navigation Next and SilverFox B8J bar buttons.
              Quadlock wireless mount for IPhone 11.
              Cardo Scala Packtalk Bold.
              TomTom Rider 500. (In the cupboard now)

              Thomas Scharrerundefined 1 Reply Last reply
              0
              • Nick Carthewundefined Nick Carthew

                @Thomas-Scharrer Interesting. The route that I made has now changed and looks like yours now. If I turn the traffic overlay on it shows a black line to indicate a road closure.
                a351789d-e97e-42ca-bfff-5059e498e019-image.png

                I checked this on the TomTom MyDrive website and on Google maps and neither of them show a road closure. Just some roadworks on the roundabout.
                fe70851a-7a3f-4794-95ff-504dac11b428-image.png

                6ca695b1-9621-4abf-b82b-5b84bae48c84-image.png

                The route is ok again if you use the Disable Seasonal Closures tool.
                b36000c5-62fa-4718-92a6-904b2e771de6-image.png

                I know that this isn't the perfect solution but it works.
                You can report road problems directly to the HERE map using this link: https://mapfeedback.here.com/#/report
                I have already reported it but the more people that report it then the more likely that HERE will do something about it.

                Thomas Scharrerundefined Offline
                Thomas Scharrerundefined Offline
                Thomas Scharrer
                wrote on last edited by
                #23

                @Nick-Carthew thanks a lot for looking into this, I thought already I am crazy.
                I will experiment with this seasonal closure feature and the traffic overlay on some of my routes where I had such issues.

                1 Reply Last reply
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                • Con Hennekensundefined Offline
                  Con Hennekensundefined Offline
                  Con Hennekens
                  wrote on last edited by
                  #24

                  I think it is not very handy that the seasonal closures also handle the maintenance closures. Especially when you live in an area where REAL seasonal closures are no issue, the function poses more problems than they solve. It would be great if these two things could be split, but I guess that they are handled also by HERE as one thing. Maybe it is better to rename this function to "Temporary road closures", and skip the seasonal part.

                  I am just an enthusiastic MRA user, and hope you will be one too!

                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                  Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                  Nick Carthewundefined Dave J 0undefined 2 Replies Last reply
                  1
                  • Con Hennekensundefined Con Hennekens

                    I think it is not very handy that the seasonal closures also handle the maintenance closures. Especially when you live in an area where REAL seasonal closures are no issue, the function poses more problems than they solve. It would be great if these two things could be split, but I guess that they are handled also by HERE as one thing. Maybe it is better to rename this function to "Temporary road closures", and skip the seasonal part.

                    Nick Carthewundefined Offline
                    Nick Carthewundefined Offline
                    Nick Carthew
                    RouteXperts Instructor
                    wrote on last edited by
                    #25

                    @Con-Hennekens I don’t think that there is a temporary road closure at this location. I checked two other maps and did an internet search. The problem lies with the HERE map not the Seasonal Closures tool. All we can do as a community is keep reporting these problems.

                    Always willing to help if I can.
                    Triumph Tiger 1200 XRT called Tina.
                    MRA Navigation Next and SilverFox B8J bar buttons.
                    Quadlock wireless mount for IPhone 11.
                    Cardo Scala Packtalk Bold.
                    TomTom Rider 500. (In the cupboard now)

                    1 Reply Last reply
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                    • Con Hennekensundefined Offline
                      Con Hennekensundefined Offline
                      Con Hennekens
                      wrote on last edited by
                      #26

                      @Nick-Carthew, yes, but the other sources could be wrong too. I don't think it is wise to claim changes by anyone then someone who has seen the situation at hand himself.

                      But what I really meant is that Seasonable closures are principally different from temporary maintenance closures. It deserves a specific category. If I choose to disable temporary maintenance closure, it is odd that I could be let over a snowey mountain pass or vice versa. Also there is nothing seasonal about maintenance road closures. But yes, probably only whishful thinking on my part 😉

                      I am just an enthusiastic MRA user, and hope you will be one too!

                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                      Thomas Scharrerundefined 1 Reply Last reply
                      0
                      • Con Hennekensundefined Con Hennekens

                        @Nick-Carthew, yes, but the other sources could be wrong too. I don't think it is wise to claim changes by anyone then someone who has seen the situation at hand himself.

                        But what I really meant is that Seasonable closures are principally different from temporary maintenance closures. It deserves a specific category. If I choose to disable temporary maintenance closure, it is odd that I could be let over a snowey mountain pass or vice versa. Also there is nothing seasonal about maintenance road closures. But yes, probably only whishful thinking on my part 😉

                        Thomas Scharrerundefined Offline
                        Thomas Scharrerundefined Offline
                        Thomas Scharrer
                        wrote on last edited by
                        #27

                        @Con-Hennekens
                        @Nick-Carthew
                        I have checked now several of my routes which were totally messed up when using the HERE map and I have to say I am happy again because it seems the seasonal closure function is the only reason for all the mess.

                        I my opinion there is something wrong in general with this function because I had such issues as described above quite often with the here map and now having disabled this function no problem anymore.

                        Regarding the specific example above, I can assure you that that this road is not even closed, meaning this is not a full road closure and for sure not a seasonal one. I have also checked the official traffic information from the norwegian traffic department and there is nothing mentioned for this road with respect to closure etc. whihc means the road is open.

                        Based on this I would suggest to just forget about the seasonal closure function for the time being because without that everything seems to work. Maybe later the function will be improved but I can live without it. In nOrway we have seasonal closures for mountain roads etc so its much more reliable to check for those the official norwegian sources I think.

                        Thomas Scharrerundefined 1 Reply Last reply
                        1
                        • Thomas Scharrerundefined Thomas Scharrer

                          @Con-Hennekens
                          @Nick-Carthew
                          I have checked now several of my routes which were totally messed up when using the HERE map and I have to say I am happy again because it seems the seasonal closure function is the only reason for all the mess.

                          I my opinion there is something wrong in general with this function because I had such issues as described above quite often with the here map and now having disabled this function no problem anymore.

                          Regarding the specific example above, I can assure you that that this road is not even closed, meaning this is not a full road closure and for sure not a seasonal one. I have also checked the official traffic information from the norwegian traffic department and there is nothing mentioned for this road with respect to closure etc. whihc means the road is open.

                          Based on this I would suggest to just forget about the seasonal closure function for the time being because without that everything seems to work. Maybe later the function will be improved but I can live without it. In nOrway we have seasonal closures for mountain roads etc so its much more reliable to check for those the official norwegian sources I think.

                          Thomas Scharrerundefined Offline
                          Thomas Scharrerundefined Offline
                          Thomas Scharrer
                          wrote on last edited by
                          #28

                          @Con-Hennekens
                          @Nick-Carthew

                          here is another example not far from the above location.
                          I could give you 20 such cases without problem.

                          This road is also for sure not closed.

                          Also when I switch on and off the traffic overlay, it looks like the whole norway has a problem because everything turns red so not sure if these functions should be trusted.

                          5.png

                          Con Hennekensundefined Hans van de Ven MR.MRAundefined 2 Replies Last reply
                          0
                          • Thomas Scharrerundefined Thomas Scharrer

                            @Con-Hennekens
                            @Nick-Carthew

                            here is another example not far from the above location.
                            I could give you 20 such cases without problem.

                            This road is also for sure not closed.

                            Also when I switch on and off the traffic overlay, it looks like the whole norway has a problem because everything turns red so not sure if these functions should be trusted.

                            5.png

                            Con Hennekensundefined Offline
                            Con Hennekensundefined Offline
                            Con Hennekens
                            wrote on last edited by
                            #29

                            @Thomas-Scharrer, That's very strange... In the netherlands this is not so problematic for sure. I have no idea Why this is such a mess for HERE in Norway. I think however that disabling (in general) seasonal closures for avoiding maintenance closures IS a big problem, because being guided over closed mountain roads can lead to VERY substantial detours. For you, for the time being, there does not seem to be an alternative I am afraid.

                            I am just an enthusiastic MRA user, and hope you will be one too!

                            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                            Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                            1 Reply Last reply
                            0
                            • Con Hennekensundefined Con Hennekens

                              I think it is not very handy that the seasonal closures also handle the maintenance closures. Especially when you live in an area where REAL seasonal closures are no issue, the function poses more problems than they solve. It would be great if these two things could be split, but I guess that they are handled also by HERE as one thing. Maybe it is better to rename this function to "Temporary road closures", and skip the seasonal part.

                              Dave J 0undefined Offline
                              Dave J 0undefined Offline
                              Dave J 0
                              wrote on last edited by
                              #30

                              @Con-Hennekens makes sense to me.

                              Kind Regards. Help where I can.
                              Ducati Multistrada V4 Rally
                              iPhone 15 Pro
                              Chigee AIO-5 Play
                              Google Pixel 6 Pro - mounted on SP Connect Plus
                              Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

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                              • Thomas Scharrerundefined Thomas Scharrer

                                @Con-Hennekens
                                @Nick-Carthew

                                here is another example not far from the above location.
                                I could give you 20 such cases without problem.

                                This road is also for sure not closed.

                                Also when I switch on and off the traffic overlay, it looks like the whole norway has a problem because everything turns red so not sure if these functions should be trusted.

                                5.png

                                Hans van de Ven MR.MRAundefined Offline
                                Hans van de Ven MR.MRAundefined Offline
                                Hans van de Ven MR.MRA
                                Instructor RouteXperts
                                wrote on last edited by Hans van de Ven MR.MRA
                                #31

                                @Thomas-Scharrer
                                @Con-Hennekens
                                @Nick-Carthew

                                It could be a time closure, between 23:00 and 07:00 and that is the time in Norway. So when you open the route in another country it can be that the route no wil go over a particular road

                                I had that in Norway in Rondane NP. I looked at the route in Navigation at 05:00 and the road was closed. I looked later 07:00 and the road was open.
                                The do that for the animal life, so that there is no traffic on particular roads

                                Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                                Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                                Con Hennekensundefined 1 Reply Last reply
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                                • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

                                  @Thomas-Scharrer
                                  @Con-Hennekens
                                  @Nick-Carthew

                                  It could be a time closure, between 23:00 and 07:00 and that is the time in Norway. So when you open the route in another country it can be that the route no wil go over a particular road

                                  I had that in Norway in Rondane NP. I looked at the route in Navigation at 05:00 and the road was closed. I looked later 07:00 and the road was open.
                                  The do that for the animal life, so that there is no traffic on particular roads

                                  Con Hennekensundefined Offline
                                  Con Hennekensundefined Offline
                                  Con Hennekens
                                  wrote on last edited by
                                  #32

                                  @Hans-van-de-Ven-MRA-Master, That makes sense. It ads to the difficulty of planning routes, but for sure is a better reason than the closure for motorcycles we see in the Netherlands 😉 Do you happen to know if in the planning phase local-time of your location is used or local time of the location where you are planning?

                                  I am just an enthusiastic MRA user, and hope you will be one too!

                                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                  Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                                  Hans van de Ven MR.MRAundefined 1 Reply Last reply
                                  0
                                  • Con Hennekensundefined Con Hennekens

                                    @Hans-van-de-Ven-MRA-Master, That makes sense. It ads to the difficulty of planning routes, but for sure is a better reason than the closure for motorcycles we see in the Netherlands 😉 Do you happen to know if in the planning phase local-time of your location is used or local time of the location where you are planning?

                                    Hans van de Ven MR.MRAundefined Offline
                                    Hans van de Ven MR.MRAundefined Offline
                                    Hans van de Ven MR.MRA
                                    Instructor RouteXperts
                                    wrote on last edited by
                                    #33

                                    @Con-Hennekens

                                    I suspect the local time you set on your account page

                                    Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                                    Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                                    Herko ter Horstundefined 1 Reply Last reply
                                    0
                                    • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

                                      @Con-Hennekens

                                      I suspect the local time you set on your account page

                                      Herko ter Horstundefined Offline
                                      Herko ter Horstundefined Offline
                                      Herko ter Horst
                                      wrote on last edited by Herko ter Horst
                                      #34

                                      @Hans-van-de-Ven-MRA-Master I'm pretty sure it's just the local time of the device you are using to edit the route.

                                      I've already made the suggestion in the past that it would be extremely useful if the "departure time" setting for a route was actually used for planning, so you can plan summer drives in the mountains during winter time or daytime drives in the evening. As far as I remember, I think the response was that the API/service used by MRA to do planning on multiple maps doesn't support such a feature, even if the underlying maps (OSM, HERE and TomTom) do.

                                      Thomas Scharrerundefined Con Hennekensundefined 2 Replies Last reply
                                      1
                                      • Herko ter Horstundefined Herko ter Horst

                                        @Hans-van-de-Ven-MRA-Master I'm pretty sure it's just the local time of the device you are using to edit the route.

                                        I've already made the suggestion in the past that it would be extremely useful if the "departure time" setting for a route was actually used for planning, so you can plan summer drives in the mountains during winter time or daytime drives in the evening. As far as I remember, I think the response was that the API/service used by MRA to do planning on multiple maps doesn't support such a feature, even if the underlying maps (OSM, HERE and TomTom) do.

                                        Thomas Scharrerundefined Offline
                                        Thomas Scharrerundefined Offline
                                        Thomas Scharrer
                                        wrote on last edited by
                                        #35

                                        @Herko-ter-Horst this would make sense because it happens quite often I think that you plan a tour weeks or even months before, at least I do. I am also not riding during the night normally but then it happens that I am sitting at home and planning tours which will be driven during daytime.

                                        1 Reply Last reply
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                                        • Herko ter Horstundefined Herko ter Horst

                                          @Hans-van-de-Ven-MRA-Master I'm pretty sure it's just the local time of the device you are using to edit the route.

                                          I've already made the suggestion in the past that it would be extremely useful if the "departure time" setting for a route was actually used for planning, so you can plan summer drives in the mountains during winter time or daytime drives in the evening. As far as I remember, I think the response was that the API/service used by MRA to do planning on multiple maps doesn't support such a feature, even if the underlying maps (OSM, HERE and TomTom) do.

                                          Con Hennekensundefined Offline
                                          Con Hennekensundefined Offline
                                          Con Hennekens
                                          wrote on last edited by
                                          #36

                                          @Herko-ter-Horst, yes that would really be great!

                                          I am just an enthusiastic MRA user, and hope you will be one too!

                                          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                          Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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