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  4. Has the Motorbike problem been fixed in 4.0.3???

Has the Motorbike problem been fixed in 4.0.3???

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • undefined Con Hennekens
    18 Aug 2023, 18:37

    @Rob-Verhoeff, well I don't think running out of focus is identical to running with locked screen. I have not tested that. I will (for Android) when I get the chance.

    undefined Offline
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    Rob Verhoeff
    Alpha tester
    wrote on 18 Aug 2023, 19:39 last edited by
    #32

    @Con-Hennekens That's indeed an interesting question! My screen wasn't locked, but MRA had been pushed to the background momentarily. I'll give it a try soon with a locked screen while navigating a route.

    BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
    iOS on iPhone 13 (mounted on Quadlock)
    Apple CarPlay in VW T-Roc (wired)
    Routelab on MacBook Air & iMac (Ventura & Monterey)

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    • undefined Con Hennekens
      18 Aug 2023, 18:21

      @Nick-Carthew, yes they were identical and set to "always allow". I think maybe the location services themselves fall into sleep mode when locking the screen, but I cannot find any setting for that.

      EDIT:
      I did find this text on the internet however:

      24c99c65-340c-40ce-b33c-d792f590d9ef-image.png

      Concerning our use case, ACCES_BACKGROUND_LOCATION permission should be in the manifest, but I cannot imagine that being not the case.

      The last yellow sentence would indicate that our use case is not possible at all, a few times an hour is clearly not enough. So I assume there is more to it than can be read here.

      source: https://developer.android.com/training/location/background

      undefined Offline
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      Thomas Scharrer
      wrote on 21 Aug 2023, 09:08 last edited by
      #33

      @Con-Hennekens Very interesting behavior, my question still is why this works perfectly with google maps navigation?

      I tried this with several scenarios, not only locking the screen but even going out of google maps and here you get sometimes a message on the home screen asking if you want to continue running the navigation or abort.

      I guess this functionality is simply missing in MRA navigation?

      undefined 1 Reply Last reply 21 Aug 2023, 09:21
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      • undefined Thomas Scharrer
        21 Aug 2023, 09:08

        @Con-Hennekens Very interesting behavior, my question still is why this works perfectly with google maps navigation?

        I tried this with several scenarios, not only locking the screen but even going out of google maps and here you get sometimes a message on the home screen asking if you want to continue running the navigation or abort.

        I guess this functionality is simply missing in MRA navigation?

        undefined Offline
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        Con Hennekens
        Alpha tester
        wrote on 21 Aug 2023, 09:21 last edited by
        #34

        @Thomas-Scharrer, No idea. There are many "secrets" in Google software that only Google knows 😉 But this one is likely a thing that the MRA Dev team will solve.

        I am just an enthusiastic MRA user, and hope you will be one too!

        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

        Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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        • undefined Thomas Scharrer
          17 Aug 2023, 17:22

          @Nick-Carthew

          I have even tested this in the car a while ago to have better control of what is happening.

          I put my helmet with my Sena on max volume on the passenger seat . I started a navigation, drove around and everything worked fine but as soon as I turned around the phone so it became inactive / locked the voice guidance stopped.

          I then started another navigation with google maps and I could do whatever with my phone and it worked.

          and for @Corjan-Meijerink it also didnt work when he tested

          undefined Online
          undefined Online
          Nick Carthew
          RouteXpert
          wrote on 21 Aug 2023, 09:26 last edited by
          #35

          @Thomas-Scharrer I made a short video in the car yesterday and put it on YouTube. This shows my glamorous assistant switching the screen off and the instructions can still be heard, turn the screen back on and the app can be seen running in the background.

          https://youtu.be/nctharxZffQ

          Always willing to help if I can.
          Triumph Tiger 1200 XRT called Tina.
          MRA Navigation Next and SilverFox B8J bar buttons.
          Quadlock wireless mount for IPhone 11.
          Cardo Scala Packtalk Bold.
          TomTom Rider 500. (In the cupboard now)

          undefined undefined 2 Replies Last reply 21 Aug 2023, 11:37
          1
          • undefined Nick Carthew
            21 Aug 2023, 09:26

            @Thomas-Scharrer I made a short video in the car yesterday and put it on YouTube. This shows my glamorous assistant switching the screen off and the instructions can still be heard, turn the screen back on and the app can be seen running in the background.

            https://youtu.be/nctharxZffQ

            undefined Offline
            undefined Offline
            Lynchy67
            Valued contributor
            wrote on 21 Aug 2023, 11:37 last edited by
            #36

            @Nick-Carthew

            Finally we get to see those sausage fingers! 🤡

            You don’t stop riding when you get old, you get old when you stop riding.

            undefined 1 Reply Last reply 21 Aug 2023, 11:50
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            • undefined Lynchy67
              21 Aug 2023, 11:37

              @Nick-Carthew

              Finally we get to see those sausage fingers! 🤡

              undefined Online
              undefined Online
              Nick Carthew
              RouteXpert
              wrote on 21 Aug 2023, 11:50 last edited by
              #37

              @Lynchy67 said in Has the Motorbike problem been fixed in 4.0.3???:

              @Nick-Carthew

              Finally we get to see those sausage fingers! 🤡

              🙂

              Always willing to help if I can.
              Triumph Tiger 1200 XRT called Tina.
              MRA Navigation Next and SilverFox B8J bar buttons.
              Quadlock wireless mount for IPhone 11.
              Cardo Scala Packtalk Bold.
              TomTom Rider 500. (In the cupboard now)

              1 Reply Last reply
              0
              • undefined Nick Carthew
                21 Aug 2023, 09:26

                @Thomas-Scharrer I made a short video in the car yesterday and put it on YouTube. This shows my glamorous assistant switching the screen off and the instructions can still be heard, turn the screen back on and the app can be seen running in the background.

                https://youtu.be/nctharxZffQ

                undefined Offline
                undefined Offline
                Rob Verhoeff
                Alpha tester
                wrote on 21 Aug 2023, 11:57 last edited by Rob Verhoeff
                #38

                @Nick-Carthew yep, great to see! That's an iPhone too so to see, so my earlier confirmation is confirmed so to say 😁

                BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
                iOS on iPhone 13 (mounted on Quadlock)
                Apple CarPlay in VW T-Roc (wired)
                Routelab on MacBook Air & iMac (Ventura & Monterey)

                undefined 1 Reply Last reply 21 Aug 2023, 16:06
                1
                • undefined Rob Verhoeff
                  21 Aug 2023, 11:57

                  @Nick-Carthew yep, great to see! That's an iPhone too so to see, so my earlier confirmation is confirmed so to say 😁

                  undefined Offline
                  undefined Offline
                  Thomas Scharrer
                  wrote on 21 Aug 2023, 16:06 last edited by
                  #39

                  @Rob-Verhoeff thanks for the video, very strange that it works for you and not for others. Would be really interesting to understand why

                  undefined 1 Reply Last reply 21 Aug 2023, 17:14
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                  • undefined Thomas Scharrer
                    21 Aug 2023, 16:06

                    @Rob-Verhoeff thanks for the video, very strange that it works for you and not for others. Would be really interesting to understand why

                    undefined Online
                    undefined Online
                    Nick Carthew
                    RouteXpert
                    wrote on 21 Aug 2023, 17:14 last edited by
                    #40

                    @Thomas-Scharrer It works for @Rob-Verhoeff on his iPhone too so I can only assume that it’ll be connected to your phone settings.

                    Always willing to help if I can.
                    Triumph Tiger 1200 XRT called Tina.
                    MRA Navigation Next and SilverFox B8J bar buttons.
                    Quadlock wireless mount for IPhone 11.
                    Cardo Scala Packtalk Bold.
                    TomTom Rider 500. (In the cupboard now)

                    undefined 1 Reply Last reply 21 Aug 2023, 17:20
                    0
                    • undefined Nick Carthew
                      21 Aug 2023, 17:14

                      @Thomas-Scharrer It works for @Rob-Verhoeff on his iPhone too so I can only assume that it’ll be connected to your phone settings.

                      undefined Offline
                      undefined Offline
                      Thomas Scharrer
                      wrote on 21 Aug 2023, 17:20 last edited by
                      #41

                      @Nick-Carthew it seems to work on some iPhones for some reason but it also doesnt work on some Android phones as far as I can see from the above tests.

                      I have tried settings-wise everything that was suggested and I dont see any other setting that could have impact on this so something is for sure not right and should be figured out

                      1 Reply Last reply
                      0
                      • undefined Offline
                        undefined Offline
                        Corjan Meijerink
                        Developer
                        wrote on 21 Aug 2023, 17:24 last edited by
                        #42

                        All I can still add is that we not explicitly support this - meaning it's up the phone to continue or stop the app. These decisions are often made based on available RAM / battery level / etc.

                        undefined 1 Reply Last reply 21 Aug 2023, 17:40
                        2
                        • undefined Corjan Meijerink
                          21 Aug 2023, 17:24

                          All I can still add is that we not explicitly support this - meaning it's up the phone to continue or stop the app. These decisions are often made based on available RAM / battery level / etc.

                          undefined Offline
                          undefined Offline
                          Thomas Scharrer
                          wrote on 21 Aug 2023, 17:40 last edited by
                          #43

                          @Corjan-Meijerink I am very sure that this has nothing to do with battery level, RAM etc. I did my comparison test with google maps at the same time with the same phone.

                          BUT, I just got another idea, it seems that where it works the users have just tested to have navigation sound from the phone and then turned the phone off / inactive and it still worked. This I have not tested in detail because its not relevant for me.
                          I have tested with the phone connected vie bluetooth to my Sena helmet communication system so maybe there is a problem with the MRA apps bluetooth connection when the phone gets inactive?

                          I can do a test as the others have done only with sound from the phone and see if that works or not.

                          undefined 1 Reply Last reply 21 Aug 2023, 17:43
                          0
                          • undefined Thomas Scharrer
                            21 Aug 2023, 17:40

                            @Corjan-Meijerink I am very sure that this has nothing to do with battery level, RAM etc. I did my comparison test with google maps at the same time with the same phone.

                            BUT, I just got another idea, it seems that where it works the users have just tested to have navigation sound from the phone and then turned the phone off / inactive and it still worked. This I have not tested in detail because its not relevant for me.
                            I have tested with the phone connected vie bluetooth to my Sena helmet communication system so maybe there is a problem with the MRA apps bluetooth connection when the phone gets inactive?

                            I can do a test as the others have done only with sound from the phone and see if that works or not.

                            undefined Online
                            undefined Online
                            Nick Carthew
                            RouteXpert
                            wrote on 21 Aug 2023, 17:43 last edited by
                            #44

                            @Thomas-Scharrer My initial test was via my Cardo headset so that rules out Bluetooth connection.

                            Always willing to help if I can.
                            Triumph Tiger 1200 XRT called Tina.
                            MRA Navigation Next and SilverFox B8J bar buttons.
                            Quadlock wireless mount for IPhone 11.
                            Cardo Scala Packtalk Bold.
                            TomTom Rider 500. (In the cupboard now)

                            undefined 2 Replies Last reply 21 Aug 2023, 17:51
                            0
                            • undefined Nick Carthew
                              21 Aug 2023, 17:43

                              @Thomas-Scharrer My initial test was via my Cardo headset so that rules out Bluetooth connection.

                              undefined Offline
                              undefined Offline
                              Thomas Scharrer
                              wrote on 21 Aug 2023, 17:51 last edited by
                              #45

                              @Nick-Carthew I am on a business trip right now and dont have my helmet with me but I will do another test with my helmet with me in the car when I am back later this week.

                              Will do another test without helmet and only phone audio tomorrow.

                              1 Reply Last reply
                              1
                              • undefined Nick Carthew
                                21 Aug 2023, 17:43

                                @Thomas-Scharrer My initial test was via my Cardo headset so that rules out Bluetooth connection.

                                undefined Offline
                                undefined Offline
                                Thomas Scharrer
                                wrote on 22 Aug 2023, 11:07 last edited by
                                #46

                                @Nick-Carthew As promised I did another test today in the car. I used my phone in the car, not connected to the car so with Audio and navigation directly from the phone.

                                MRA navigation:
                                I started the navigation with phone screen active and everything worked obviously fine. I used the on / off button to make the phone screen inactive and immediately when the phone was inactive the voice guidance stopped. Apparently not only the voice guidance stops when the phone is getting inactive but the whole navigation is interrupted because when switching the phone on again it jumps to the new position. So I think its clear that for some reason the app is now working when the phone is going inactive.

                                google maps:
                                I did then exactly the same test with google maps. I started the navigation and everything works. When I switched the phone to inactive with the on / off button the voice guidance continued as it should and apparently also the navigation continues in the background because when you make the phone active again its in the correct position, not jumping to that.
                                I also did another thing, when you touch the screen on the phone to make the screen active but your face in not visible for face time, meaning the phone will not be unlocked, then you can see a message on the home screen as in the below picture indicating that a navigation is active. In addition you could see in the upper left corner of the phone screen the blue mark that something like a navigation is running in the background which is not the case on MRA navigation when the phone is locked.

                                So I am still certain that this is a problem with the app and not with phone settings, memory or RAM etc

                                IMG_4555.jpg

                                undefined 1 Reply Last reply 22 Aug 2023, 11:16
                                1
                                • undefined Thomas Scharrer
                                  22 Aug 2023, 11:07

                                  @Nick-Carthew As promised I did another test today in the car. I used my phone in the car, not connected to the car so with Audio and navigation directly from the phone.

                                  MRA navigation:
                                  I started the navigation with phone screen active and everything worked obviously fine. I used the on / off button to make the phone screen inactive and immediately when the phone was inactive the voice guidance stopped. Apparently not only the voice guidance stops when the phone is getting inactive but the whole navigation is interrupted because when switching the phone on again it jumps to the new position. So I think its clear that for some reason the app is now working when the phone is going inactive.

                                  google maps:
                                  I did then exactly the same test with google maps. I started the navigation and everything works. When I switched the phone to inactive with the on / off button the voice guidance continued as it should and apparently also the navigation continues in the background because when you make the phone active again its in the correct position, not jumping to that.
                                  I also did another thing, when you touch the screen on the phone to make the screen active but your face in not visible for face time, meaning the phone will not be unlocked, then you can see a message on the home screen as in the below picture indicating that a navigation is active. In addition you could see in the upper left corner of the phone screen the blue mark that something like a navigation is running in the background which is not the case on MRA navigation when the phone is locked.

                                  So I am still certain that this is a problem with the app and not with phone settings, memory or RAM etc

                                  IMG_4555.jpg

                                  undefined Online
                                  undefined Online
                                  Nick Carthew
                                  RouteXpert
                                  wrote on 22 Aug 2023, 11:16 last edited by
                                  #47

                                  @Thomas-Scharrer In the Privacy and Security settings on your phone and then Location services do you have Always selected for MyRoute-app?

                                  IMG_2497.jpeg

                                  Always willing to help if I can.
                                  Triumph Tiger 1200 XRT called Tina.
                                  MRA Navigation Next and SilverFox B8J bar buttons.
                                  Quadlock wireless mount for IPhone 11.
                                  Cardo Scala Packtalk Bold.
                                  TomTom Rider 500. (In the cupboard now)

                                  undefined 1 Reply Last reply 22 Aug 2023, 12:45
                                  0
                                  • undefined Nick Carthew
                                    22 Aug 2023, 11:16

                                    @Thomas-Scharrer In the Privacy and Security settings on your phone and then Location services do you have Always selected for MyRoute-app?

                                    IMG_2497.jpeg

                                    undefined Offline
                                    undefined Offline
                                    Thomas Scharrer
                                    wrote on 22 Aug 2023, 12:45 last edited by
                                    #48

                                    @Nick-Carthew yes, it is set to Always

                                    undefined undefined 2 Replies Last reply 22 Aug 2023, 15:48
                                    0
                                    • undefined Thomas Scharrer
                                      22 Aug 2023, 12:45

                                      @Nick-Carthew yes, it is set to Always

                                      undefined Offline
                                      undefined Offline
                                      RetiredWingMan
                                      Valued contributor
                                      wrote on 22 Aug 2023, 15:48 last edited by
                                      #49

                                      @Thomas-Scharrer there is an App option under battery ... unrestricted, optimized or restricted. Could thus be an issue?

                                      2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

                                      undefined 1 Reply Last reply 22 Aug 2023, 15:55
                                      0
                                      • undefined RetiredWingMan
                                        22 Aug 2023, 15:48

                                        @Thomas-Scharrer there is an App option under battery ... unrestricted, optimized or restricted. Could thus be an issue?

                                        undefined Offline
                                        undefined Offline
                                        Thomas Scharrer
                                        wrote on 22 Aug 2023, 15:55 last edited by
                                        #50

                                        @Doug-Robinson I couldnt find that. On my iPhone under battery settings there is only something called "battery usage by app" which shows how much battery % a specific app is using

                                        undefined 1 Reply Last reply 22 Aug 2023, 15:56
                                        0
                                        • undefined Thomas Scharrer
                                          22 Aug 2023, 15:55

                                          @Doug-Robinson I couldnt find that. On my iPhone under battery settings there is only something called "battery usage by app" which shows how much battery % a specific app is using

                                          undefined Offline
                                          undefined Offline
                                          RetiredWingMan
                                          Valued contributor
                                          wrote on 22 Aug 2023, 15:56 last edited by
                                          #51

                                          @Thomas-Scharrer sorry, Android v13 option.

                                          2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

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