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Terrain map not visible?

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  • Frans Halleenundefined Offline
    Frans Halleenundefined Offline
    Frans Halleen
    wrote on last edited by
    #4

    Is er ergens een MRA guru/werknemer die hier iets over kan zeggen? Of gewoon fixen?
    En inderdaad, de satteliet en hybrid kaarten van HERE zijn ook niet beschikbaar...

    Jack van Tilburgundefined 1 Reply Last reply
    0
    • Frans Halleenundefined Frans Halleen

      Is er ergens een MRA guru/werknemer die hier iets over kan zeggen? Of gewoon fixen?
      En inderdaad, de satteliet en hybrid kaarten van HERE zijn ook niet beschikbaar...

      Jack van Tilburgundefined Offline
      Jack van Tilburgundefined Offline
      Jack van Tilburg
      wrote on last edited by
      #5

      @Frans-Halleen
      You can create a Support ticket (click).

      1 Reply Last reply
      0
      • Nick Carthewundefined Offline
        Nick Carthewundefined Offline
        Nick Carthew
        RouteXpert
        wrote on last edited by
        #6

        Problem resolved.

        Always willing to help if I can.
        Triumph Tiger 1200 XRT called Tina.
        MRA Navigation Next and SilverFox B8J bar buttons.
        Quadlock wireless mount for IPhone 11.
        Cardo Scala Packtalk Bold.
        TomTom Rider 500. (In the cupboard now)

        TJ189undefined 1 Reply Last reply
        0
        • Nick Carthewundefined Nick Carthew

          Problem resolved.

          TJ189undefined Offline
          TJ189undefined Offline
          TJ189
          wrote on last edited by
          #7

          @Nick-Carthew Here Default only partially showing, a number of other maps not showing at all

          Nick Carthewundefined 1 Reply Last reply
          0
          • TJ189undefined TJ189

            @Nick-Carthew Here Default only partially showing, a number of other maps not showing at all

            Nick Carthewundefined Offline
            Nick Carthewundefined Offline
            Nick Carthew
            RouteXpert
            wrote on last edited by
            #8

            @TJ189 Try again.

            Always willing to help if I can.
            Triumph Tiger 1200 XRT called Tina.
            MRA Navigation Next and SilverFox B8J bar buttons.
            Quadlock wireless mount for IPhone 11.
            Cardo Scala Packtalk Bold.
            TomTom Rider 500. (In the cupboard now)

            Rob Verhoeffundefined TJ189undefined 2 Replies Last reply
            0
            • Nick Carthewundefined Nick Carthew

              @TJ189 Try again.

              Rob Verhoeffundefined Offline
              Rob Verhoeffundefined Offline
              Rob Verhoeff
              Alpha tester
              wrote on last edited by
              #9

              @Nick-Carthew the speed of loading maps is still not OK!
              HERE standard map loads partially...

              Schermafbeelding 2022-08-14 om 14.26.51.png

              After refreshing the screen some other blocks won't show.

              Schermafbeelding 2022-08-14 om 14.28.16.png

              BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
              iOS on iPhone 13 (mounted on Quadlock)
              Apple CarPlay in VW T-Roc (wired)
              Routelab on MacBook Air & iMac (Sequoia & Monterey)

              1 Reply Last reply
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              • Nick Carthewundefined Nick Carthew

                @TJ189 Try again.

                TJ189undefined Offline
                TJ189undefined Offline
                TJ189
                wrote on last edited by
                #10

                @Nick-Carthew Nope,
                0f8fbb4d-2bd3-4aa7-955b-139c8f2d7e28-image.png

                1 Reply Last reply
                0
                • Nick Carthewundefined Offline
                  Nick Carthewundefined Offline
                  Nick Carthew
                  RouteXpert
                  wrote on last edited by
                  #11

                  The developers are looking at it right now and a fix should only take a few minutes.

                  Always willing to help if I can.
                  Triumph Tiger 1200 XRT called Tina.
                  MRA Navigation Next and SilverFox B8J bar buttons.
                  Quadlock wireless mount for IPhone 11.
                  Cardo Scala Packtalk Bold.
                  TomTom Rider 500. (In the cupboard now)

                  1 Reply Last reply
                  0
                  • Robert Bürgisserundefined Offline
                    Robert Bürgisserundefined Offline
                    Robert Bürgisser
                    wrote on last edited by
                    #12

                    Thank you for working to solve the problem. Very sympathetic. I've had the problem for about 3 days.

                    14-08-2022_MRA Kartenkacheln.jpg

                    1 Reply Last reply
                    0
                    • Corjan Meijerinkundefined Offline
                      Corjan Meijerinkundefined Offline
                      Corjan Meijerink
                      Developer
                      wrote on last edited by
                      #13

                      HERE terrain / satellite / hybrid maps are visible as expected.
                      I am looking into the loading issues right now. We are experiencing quite some visitors at this point. Trying to add some more capacity!

                      Rob Verhoeffundefined Herko ter Horstundefined 2 Replies Last reply
                      2
                      • Frans Halleenundefined Offline
                        Frans Halleenundefined Offline
                        Frans Halleen
                        wrote on last edited by
                        #14

                        Maps are visible, thank you for your help

                        1 Reply Last reply
                        0
                        • Corjan Meijerinkundefined Corjan Meijerink

                          HERE terrain / satellite / hybrid maps are visible as expected.
                          I am looking into the loading issues right now. We are experiencing quite some visitors at this point. Trying to add some more capacity!

                          Rob Verhoeffundefined Offline
                          Rob Verhoeffundefined Offline
                          Rob Verhoeff
                          Alpha tester
                          wrote on last edited by
                          #15

                          @Corjan-Meijerink no more dropouts. Thnx 👍

                          BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
                          iOS on iPhone 13 (mounted on Quadlock)
                          Apple CarPlay in VW T-Roc (wired)
                          Routelab on MacBook Air & iMac (Sequoia & Monterey)

                          1 Reply Last reply
                          0
                          • Corjan Meijerinkundefined Corjan Meijerink

                            HERE terrain / satellite / hybrid maps are visible as expected.
                            I am looking into the loading issues right now. We are experiencing quite some visitors at this point. Trying to add some more capacity!

                            Herko ter Horstundefined Offline
                            Herko ter Horstundefined Offline
                            Herko ter Horst
                            wrote on last edited by
                            #16

                            @Corjan-Meijerink it's not fixed when I look at it now. The TomTom map also seems to be flaky, especially when zooming first in, then out a single level.

                            Rob Verhoeffundefined 1 Reply Last reply
                            0
                            • Herko ter Horstundefined Herko ter Horst

                              @Corjan-Meijerink it's not fixed when I look at it now. The TomTom map also seems to be flaky, especially when zooming first in, then out a single level.

                              Rob Verhoeffundefined Offline
                              Rob Verhoeffundefined Offline
                              Rob Verhoeff
                              Alpha tester
                              wrote on last edited by Rob Verhoeff
                              #17

                              @Herko-ter-Horst weird... no lag in zooming in or out over here with any map (10:12pm).

                              Edit 10:35pm: it becomes weirder... I started a complete new session in Firefox and then zoom in to the max. The screen builds up pretty quick. Zooming out again and I experience lag in building the map. So @Herko-ter-Horst do has a point!

                              BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
                              iOS on iPhone 13 (mounted on Quadlock)
                              Apple CarPlay in VW T-Roc (wired)
                              Routelab on MacBook Air & iMac (Sequoia & Monterey)

                              TJ189undefined 1 Reply Last reply
                              0
                              • Rob Verhoeffundefined Rob Verhoeff

                                @Herko-ter-Horst weird... no lag in zooming in or out over here with any map (10:12pm).

                                Edit 10:35pm: it becomes weirder... I started a complete new session in Firefox and then zoom in to the max. The screen builds up pretty quick. Zooming out again and I experience lag in building the map. So @Herko-ter-Horst do has a point!

                                TJ189undefined Offline
                                TJ189undefined Offline
                                TJ189
                                wrote on last edited by
                                #18

                                Here Default still not responding correctly

                                1 Reply Last reply
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