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  4. Route does not follow the actual Tom Tom map

Route does not follow the actual Tom Tom map

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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    Kenneth de Miranda
    wrote 22 days ago last edited by
    #1

    Hi, Ive generated a few routes for an upcoming road trip. I'm using the web routeplanner in an Chrome browser on my MacBook Pro. Im using the TomTom Maps since ill be using the route on my BMW Connected Ride Navigator. Now i've notisced that some parts of the route does not follow the actual TomTom map. The RP's are correct, if i create a RP on the actual map road, the name of the road is corect but the plotted line remains off.

    Any ideas as to what is happening here? Thanks in advance!!

    82D831B9-F6FD-4CBD-8FDF-958DE39C37D2_1_102_o.jpeg

    undefined 1 Reply Last reply 22 days ago
    0
    • undefined Kenneth de Miranda
      22 days ago

      Hi, Ive generated a few routes for an upcoming road trip. I'm using the web routeplanner in an Chrome browser on my MacBook Pro. Im using the TomTom Maps since ill be using the route on my BMW Connected Ride Navigator. Now i've notisced that some parts of the route does not follow the actual TomTom map. The RP's are correct, if i create a RP on the actual map road, the name of the road is corect but the plotted line remains off.

      Any ideas as to what is happening here? Thanks in advance!!

      82D831B9-F6FD-4CBD-8FDF-958DE39C37D2_1_102_o.jpeg

      undefined Online
      undefined Online
      Nick Carthew
      RouteXpert
      wrote 22 days ago last edited by
      #2

      @Kenneth-de-Miranda if you select the TomTom overlay map you will see the route line follows the road.

      23a2bd42-fa33-475f-acda-25925331ec85-image.png

      Always willing to help if I can.
      Triumph Tiger 1200 XRT called Tina.
      MRA Navigation Next and SilverFox B8J bar buttons.
      Quadlock wireless mount for IPhone 11.
      Cardo Scala Packtalk Bold.
      TomTom Rider 500. (In the cupboard now)

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      • undefined Offline
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        Kenneth de Miranda
        wrote 22 days ago last edited by
        #3

        @Nick-Carthew Thanks!! So now i feel a bitlike an idiot 🙂
        But how come, when i created the route and used the TomTom map it appearenly kees using the Here map... o wait...maybe because thats my standard Map? You can change that to TomTom correct? But thanks mate!!

        undefined 1 Reply Last reply 21 days ago
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        • undefined Kenneth de Miranda
          22 days ago

          @Nick-Carthew Thanks!! So now i feel a bitlike an idiot 🙂
          But how come, when i created the route and used the TomTom map it appearenly kees using the Here map... o wait...maybe because thats my standard Map? You can change that to TomTom correct? But thanks mate!!

          undefined Online
          undefined Online
          Nick Carthew
          RouteXpert
          wrote 21 days ago last edited by
          #4

          @Kenneth-de-Miranda Your planning map is the TomTom map. You can set that as your default planning map by clicking: Always use this map for new routes.
          The planning map is the map that makes all of the calculations.

          The overlay maps do not affect any route calculations. Think of the overlay maps as clear sheet with extra information that you lay over the planning map.
          The system will remember the last overlay maps as that you used.

          Always willing to help if I can.
          Triumph Tiger 1200 XRT called Tina.
          MRA Navigation Next and SilverFox B8J bar buttons.
          Quadlock wireless mount for IPhone 11.
          Cardo Scala Packtalk Bold.
          TomTom Rider 500. (In the cupboard now)

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          • undefined Offline
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            silberfuchs67
            wrote 21 days ago last edited by
            #5

            May be I have the same issue. I am planning all my routes in the route planner with TomTom maps as I am also using the CRN. Opening the Navigation map the route uses Here Maps …. where do I have to change this?

            If you think everything is under control you are driving to slow!

            undefined 1 Reply Last reply 21 days ago
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            • undefined silberfuchs67
              21 days ago

              May be I have the same issue. I am planning all my routes in the route planner with TomTom maps as I am also using the CRN. Opening the Navigation map the route uses Here Maps …. where do I have to change this?

              undefined Online
              undefined Online
              Nick Carthew
              RouteXpert
              wrote 21 days ago last edited by
              #6

              @silberfuchs67

              The planning maps are in the blue menu bar, if you do not see the blue bar, all of the same options can be seen after clicking Page menu.

              4586f116-d21e-4ef5-bc07-363b2a8333d5-image.jpeg

              Always willing to help if I can.
              Triumph Tiger 1200 XRT called Tina.
              MRA Navigation Next and SilverFox B8J bar buttons.
              Quadlock wireless mount for IPhone 11.
              Cardo Scala Packtalk Bold.
              TomTom Rider 500. (In the cupboard now)

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              • undefined Offline
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                silberfuchs67
                wrote 20 days ago last edited by silberfuchs67 6 Mar 2025, 04:09
                #7

                Hi Nick, thanks for your support. It seems that I had exactly this issue …. thanks!

                If you think everything is under control you are driving to slow!

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                  silberfuchs67
                  wrote 20 days ago last edited by
                  #8

                  I just understood that MRA Next has only Here maps to navigate. In case my routes are planned for BMW CRN the planning needs to be done with TomTom maps. If I want to use the Navigation App in parallel I would like to know how to handle this difference ? Thanks for the support.

                  If you think everything is under control you are driving to slow!

                  undefined undefined 2 Replies Last reply 20 days ago
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                  • undefined silberfuchs67
                    20 days ago

                    I just understood that MRA Next has only Here maps to navigate. In case my routes are planned for BMW CRN the planning needs to be done with TomTom maps. If I want to use the Navigation App in parallel I would like to know how to handle this difference ? Thanks for the support.

                    undefined Online
                    undefined Online
                    Nick Carthew
                    RouteXpert
                    wrote 20 days ago last edited by
                    #9

                    @silberfuchs67 When planning your route using the planning map from TomTom, turn on the Compare route with HERE tool. This will show an additional green route line (the HERE route) place enough route points so that the green line from HERE follows the black TomTom line.
                    When you navigate this route with MRA Navigation Next, because it has not been planned on the HERE map, the app will navigate it as a track so you will need to be online.

                    Always willing to help if I can.
                    Triumph Tiger 1200 XRT called Tina.
                    MRA Navigation Next and SilverFox B8J bar buttons.
                    Quadlock wireless mount for IPhone 11.
                    Cardo Scala Packtalk Bold.
                    TomTom Rider 500. (In the cupboard now)

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                    • undefined Offline
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                      silberfuchs67
                      wrote 20 days ago last edited by
                      #10

                      Hi @Nick-Carthew Thanks for explanation and your quick support!

                      If you think everything is under control you are driving to slow!

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                      • undefined silberfuchs67
                        20 days ago

                        I just understood that MRA Next has only Here maps to navigate. In case my routes are planned for BMW CRN the planning needs to be done with TomTom maps. If I want to use the Navigation App in parallel I would like to know how to handle this difference ? Thanks for the support.

                        undefined Offline
                        undefined Offline
                        Con Hennekens
                        Alpha tester
                        wrote 20 days ago last edited by
                        #11

                        @silberfuchs67, What @Nick-Carthew says 😉 . I just want to add, that after you equalled the routes with the compare tool, you can easily switch your route to the HERE map and navigate the route as rout (not as track). This makes no difference for TomTom users, since the routes are equal, and they usually import the route with a GPX.

                        I am just an enthusiastic MRA user, and hope you will be one too!

                        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                        Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                        undefined 1 Reply Last reply 20 days ago
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                        • undefined Con Hennekens
                          20 days ago

                          @silberfuchs67, What @Nick-Carthew says 😉 . I just want to add, that after you equalled the routes with the compare tool, you can easily switch your route to the HERE map and navigate the route as rout (not as track). This makes no difference for TomTom users, since the routes are equal, and they usually import the route with a GPX.

                          undefined Online
                          undefined Online
                          Nick Carthew
                          RouteXpert
                          wrote 20 days ago last edited by
                          #12

                          @Con-Hennekens A good point well made 👏🏼

                          Always willing to help if I can.
                          Triumph Tiger 1200 XRT called Tina.
                          MRA Navigation Next and SilverFox B8J bar buttons.
                          Quadlock wireless mount for IPhone 11.
                          Cardo Scala Packtalk Bold.
                          TomTom Rider 500. (In the cupboard now)

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                            silberfuchs67
                            wrote 19 days ago last edited by
                            #13

                            @Con-Hennekens Thanks for this great hint!

                            If you think everything is under control you are driving to slow!

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